The Impact of Uncertainty Factors on the Decision-Making Process of Logistics Management

The article is a contribution to the discussion on the possibilities of effective logistic decisions under the conditions of uncertainty. Variable and unpredictable factors, which create the conditions of uncertainty, not only directly affect logistic processes (positive or negative impact), but can also be a determinant of making decisions. Logistics management, because it is referred to in the context of decision-making, is currently defined by the quality of management decisions taken, including factors which often constitute only partially quantifiable sets. The main goal of the article is to show the strength of the dependence between the occurrence of uncertainty factors and the type of decision. On the basis of decision-making theory, the types of decisions were defined, and then a set of factors that are most important for a given type of decision was selected. The results of the analysis allowed the strength of the influence of uncertainty factors on making logistics decisions to be determined. On this basis, a catalog of key decisions was selected, including decision types, and also the effects of decisions taken under uncertainty were determined. The study and the results of the analysis should be treated rather as a voice in the ongoing discussion. Due to the unpredictability of some uncertainty factors, the research field in the discussed problem remains open.