2. Materials and Methods
2.1. Design
This study adopted a practice-focused, mixed-method, multiphase design, involving practitioner research conducted over time, using both qualitative and quantitative methods in an iterative and developmental process. It centered on a specific intervention, applied on a medium scale across an FE college with 3 campuses, aimed at developing an alternative model for achieving educational change and improvement. The research also sought to connect with the experiences of other educators working in similar contexts.
The methodology of practice-focused research had previously undergone ethical review, with
Gelling and Munn-Giddings (
2011) identifying seven stages as the basis for evaluating the ethics of this type of research project. These stages are value, scientific validity, fair participant selection, a favorable risk–benefit ratio, independent review, informed consent, and respect for enrolled participants. In this action research study, all decisions were guided by these seven stages, ensuring collaboration, shared cooperation, and flexibility with participants.
Practitioner research such as this is commonly associated with a mixed-method approach, combining both qualitative and quantitative data, and focusing on the implementation of change and improvement in practice rather than solely on the interpretation of meaning. In light of these considerations, this study adopted a pragmatic approach that avoided relying solely on quantitative data, assumed “controllable” variables, and predictions. Instead, the focus was on the real-world experiences of practitioners, ensuring that the study remained ethically sound, credible, and trustworthy in both its conduct and findings.
2.2. Paradigmal Considerations
Guided by a constructivist ontological perspective and a pragmatic–interpretivist approach, this study used surveys and semi-structured interviews to explore practitioners lived experiences of educational practice. While prioritizing qualitative depth, it included quantitative data to provide contextual baselines for interpreting the thoughts and feelings of participants.
This study primarily followed an ethnographic research design, using methods that allowed for an understanding of social experiences from the participants’ perspectives (
Marsh & Furlong, 2002). The methodology employed aimed to create an environment conducive to open, honest conversation, which a purely positivist approach would not have facilitated. In most quantitative research, data collection methods are regarded as the “instrument” of analysis. However, qualitative and mixed-method studies are better suited to elaborating on observed themes within their context, with the aim of building theory rather than merely describing phenomena (
Hallinger, 2016). In this pragmatic–interpretivist study, the researcher served as the instrument, making judgements about categorizing, coding, and contextualizing qualitative data (
Nowell et al., 2017) primarily collected through participants’ spoken or written words.
2.3. Sampling
The sampling for this research was stratified and purposeful, ensuring a credible and trustworthy representation of practitioners’ voices. Across the three phases of the study, a total of 199 practitioners participated, representing a range of subject areas and roles within Further Education (FE). Participants varied in their length of teaching experience, from early-career teachers with less than two years’ experience to highly experienced practitioners with over 20 years in the sector, and in the levels of provision taught, including entry-level, vocational, and higher-level courses. These criteria were deliberately chosen to capture a broad range of perspectives and reflect the diverse needs of practitioners (
DeYoreo, 2018). Further details on the participant numbers and sample composition across the distinct phases are provided in the data collection outline below.
While this study acknowledged the naturalistic convenience inherent in the researcher’s position as an insider researcher, a purposeful sampling approach was adopted to minimize sampling error and underrepresentation. Selection criteria included willingness to participate, availability during the research period, and alignment with the identified strata of teaching experience and level of provision. The demographic characteristics of the sample, covering all three phases, were transparently described during data analysis and discussion (
Waterfield, 2018). Insider awareness enabled a more nuanced and trustworthy account of practitioners’ lived experiences.
2.4. Ethical Considerations
Ethical clearance was obtained from the University of Sunderland’s Ethics Committee before data collection began, with all research conducted in accordance with the BERA Ethical Guidelines for Educational Research (
BERA, 2024). Informed consent was sought from all participants, with a clear explanation of the study’s purpose and data usage provided through electronic submission. Participants were informed of their right to withdraw at any stage without consequence. No incentives were offered, and efforts were made to prevent any harm arising from participation. Participant confidentiality and anonymity were strictly maintained, with identifiable information excluded from surveys. Data were securely stored in password-protected cloud storage in accordance with the Data Protection Act 2018 (
UK Government, 2018).
Recognizing the human nature of research, an awareness of the power dynamics between the researcher and participants was acknowledged, particularly as internal roles and responsibilities shifted during the study. Ethical praxis (
Palaiologou et al., 2016) encouraged reflexivity and an ethical approach throughout, ensuring that all participants were treated with dignity, their voices heard, and their privacy safeguarded.
2.5. Data Collection
Methodologically, this study adopted inductive logic, beginning with specific cases and gradually moving towards broader inferences. The use of mixed-method data collection allowed for both qualitative and quantitative analyses, incorporating surveys and interviews. No predetermined hypotheses or theories were applied. Instead, the aim was to observe, interpret, and understand participants’ lived experiences, systematically analyzing the data through thematic analysis (
Nowell et al., 2017) to identify patterns, sub-themes, and themes before developing findings, offering recommendations, and drawing conclusions.
Given the longitudinal nature of this doctoral research, which spanned 5 years, data were collected in multiple phases. These phases occasionally led to significant “key events” or “pivot points,” influenced by both controllable and uncontrollable factors. Such turning points were shaped by participant feedback and enriched by insights gained from related research.
2.5.1. Phase 1
Phase 1 involved an initial survey, using Google Forms, to explore teacher CPD perceptions, with 39 respondents (a 67% response rate) indicating strong interest among practitioners (
Coe et al., 2017). The survey combined Likert, multiple-choice, and open-ended questions to capture insights into how participants perceived the existing CPD provision within the college, and it provided an opportunity to reflect on what would constitute “meaningful” professional development for themselves. On completion of the survey, participants were given the option of joining focus groups or arranging semi-structured interviews, ensuring deeper exploration of key themes (
Scott & Usher, 1996). Interviews evolved conversationally to uncover underlying meanings (
Rubin & Rubin, 2005).
Participants were selected from teachers employed across three departments in the college: Business and Law, Sport and Public Services, and Adult Education. The sample was designed to reflect a range of teaching contexts, including A-Levels, vocational and technical education, and adult learning, across qualification levels 1 to 5. To ensure diversity in representation, the sample included teachers with varying levels of teaching experience, ranging from two years or less to over 15 years. Both full-time and part-time employees were included, providing perspectives from different working arrangements. The sample also aimed for gender representation, although no quotas were applied. Participants engaged with CPD to varying degrees, with reported CPD hours typically ranging from less than 10 h to over 30 h per year. Participation in this study was voluntary.
2.5.2. Phase 2
Phase 2 involved developing a gamified online CPD platform using Google Apps for Education and Google Sites. The same 58 teaching staff from Phase 1 were given access to three courses, where their progress was tracked as they earned digital badges and received automated certificates upon completion. Participation was voluntary throughout to assess levels of interest in engagement rather than compliance. The platform included a resource repository, interactive activities, videos, and a shared tracker/leaderboard to encourage engagement. The sample was the same as that in Phase 1, with all participants invited to take part again. However, the response rate in Phase 2 was much lower (18%), with only six unique participants completing one of the three courses, and one participant completing two courses.
2.5.3. Phase 3
Insights from the Phase 1 survey and the shortcomings of Phase 2, particularly the lack of engagement with the online CPD platform, led to the pausing of gamified courses in Phase 3. This phase was further shaped by a change in the researcher’s leadership role within the FE college, which allowed greater influence over the internal CPD policy, and introduced new initiatives that prioritized teacher creativity, agency, and collaboration. These initiatives aimed to address teacher feedback from earlier phases, emphasizing choice over what previously, despite the best of intentions, was still perceived as a technical, rational, “one-size-fits-all” CPD approach. All 335 contracted teaching staff and 43 leaders/managers across 3 campuses were invited to provide feedback on these college-wide initiatives, which included the following:
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[College] Projects—This initiative was college-wide and was launched during a whole-college staff development day in the first term. All teachers were encouraged to develop their own creative projects to enhance an aspect of teaching and learning within their teaching practice or another aspect of their role. These could be individual or group projects, conducted with or without the support of the Teaching, Learning, and Quality team, line management, or additional support teams. Teachers where encouraged to share their projects at a “showcase” event at the end of the school year, but no specific timeframes for completion of the projects was set.
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Collaborative Teaching—This initiative was a peer collaboration initiative facilitating professional dialogue. All teachers could apply for a coffee voucher and meet with a colleague to discuss an element of their teaching, with the option to arrange peer observations, co-planning sessions, or follow-up meetings according to their preferences and schedules.
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Theme of the Week—This initiative involved a weekly tip, trick, or training opportunity shared via EduArcade (see below) and email. It focused on a rotation of four key themes, highlighted in the college’s improvement plan: Innovative Pedagogy, EdTech, Preparing for Assessment, and Lost and Missed Learning (the latter linked to the COVID-19 recovery plan for colleges).
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EduArcade—This initiative was an interactive website created for all teaching and support staff, offering advice, guidance, instructional videos, and training. It also promoted the other 3 initiatives, [College] Projects, Collaborative Teaching, and Theme of the Week, while providing a platform for staff to share examples ofgood practice from lesson observations and request additional training.
2.6. Data Analysis
Adopting a pragmatic mixed-method approach, this study sought to provide a trustworthy account of the lived experiences of practitioners within a specific context rather than pursue replication or generalizability. Descriptive statistics are presented as percentages to offer contextual understanding, particularly regarding the proportionality of responses. Qualitative data, drawn from open-ended survey questions and semi-structured interviews, are presented verbatim and anonymized to protect participants’ identities. All data were collected with prior participant consent; in cases where secondary sources were used, only publicly available trend or headline data were included.
Thematic analysis followed the six-stage process outlined by
Nowell et al. (
2017), involving iterative coding to simplify and categorize data meaningfully (
Denscombe, 2014). This process involved interpreting participants’ words not only at face value but also considering their deeper meanings and the context in which they were expressed to construct an authentic and trustworthy account of their lived experiences. Four major themes emerged through this process, as illustrated in
Figure 1, showing the development from initial codes to broader thematic groupings. These qualitative themes were then triangulated with quantitative data, including responses to closed survey questions, engagement metrics, and other contextual measures.
Given the constructivist orientation of this study, the focus was on transparency in analysis and interpretation rather than external verification. Member checking, both formal and informal, was used to ensure that participants recognized their own experiences in the findings and to maintain the credibility and authenticity of the interpretations (
Carl & Ravitch, 2018).
3. Results
3.1. Desirable Characteristics for CPD
The perspectives of teachers have been crucial in ensuring the credibility and authenticity of this research. Findings from Phase 1 identify four highly desirable characteristics of CPD according to participants in the pre-intervention survey: relevant, focused, meaningful, and self-determined (
Figure 1). These themes were constructed through thematic analysis of qualitative data from open survey questions and practitioner interviews. The theme of “relevance” emerged from participants’ preferences for CPD that is available at convenient times and formats, targeted to specific areas of practice, directly related to their job roles, appropriate to their existing skills, and individualized to meet their needs. This highlights the importance of aligning professional development activities closely with the individual needs of practitioners when planning and delivering CPD. Similarly, participants expressed a desire for CPD to be “self-determined”, valuing opportunities to personalize their learning, choose from varied options, exercise autonomy over how and when they engage, and feel empowered to apply new skills. This emphasis on self-determination aligns with supporting teacher agency in professional development.
According to respondents, CPD should be “meaningful”, as participants favored professional development that is developmental, rewarding, enhancing, valuable, and goal oriented. Respondents noted that meaningful CPD builds upon existing skills, fosters a sense of achievement, makes tangible improvements to knowledge or competence, supports standards, and is focused on achieving specific goals. While meaningfulness often relates to the impact on student outcomes, participant feedback also ties it to a practice-focused approach. Finally, participants indicated that CPD should be “focused”, addressing individual needs by supporting skill development, teaching practice, career progression, and student outcomes. Some participants expressed a preference for formal qualifications through accredited training, while others prioritized developing personal skills and knowledge. This underscores a clear desire for CPD to have a direct, practical impact on teaching and learning, tailored to both professional and career goals.
Participants’ feedback reveals that current CPD models in FE often fail to engage practitioners meaningfully, primarily due to a disconnect between organizational priorities and individual professional goals. One participant stated, “The CPD given by the college I would love to be incredibly valuable, but I believe the themes chosen are not always that valuable to the teaching staff themselves”.
The themes outlined in
Figure 1 provide a vital baseline for evaluating whether subsequent changes to CPD models, in Phases 2 and 3, meet the practical needs of practitioners in developing skills and knowledge, while also addressing their broader professional goals and expectations. In aligning CPD with teachers’ preferences and fostering a culture of creativity, choice, and professional agency, data from this study suggest that CPD can move beyond compliance-driven models to become a more meaningful and valued part of professional learning for teachers in FE contexts. This study therefore contributes to a deeper understanding of how CPD can be effectively designed and delivered to meet practitioners’ diverse needs.
3.2. One Size Fits No One
Phase 1 data also revealed a diversity of CPD models and content being offered, with participants generally positive about training opportunities. However, while CPD was perceived as valuable when focused, relevant, and self-directed, it was deemed less desirable when seen as lacking meaning or being overly prescribed and controlled. Despite organizational aims to improve teaching quality and efficiency, feedback indicated that CPD often failed to meet teachers’ individual needs, with one participant stating, “The activities that are relevant to teaching and learning often take a back seat to organizational agendas…and when choice is given it is sometimes not relevant to myself and my own needs and development”. Concerns around “box-ticking” practices surfaced frequently, with “...the shift from teaching and learning based CPD to more of a numbers and box ticking exercise evident over the years”, reflecting a widespread frustration with prescriptive models of professional development.
Findings highlight a critical tension between top–down CPD approaches driven by external pressures and teachers’ needs for agency-driven, context-sensitive professional learning. Without a shift towards practice-focused models that empower teachers, CPD risks remaining a compliance-driven exercise rather than a meaningful opportunity for professional growth. However, overcoming ingrained institutional norms requires bold leadership and a commitment to educational change.
Initial hopes that gamified learning might increase engagement proved to be misplaced. In the post-pandemic era, there appeared to be a clear preference among teachers for face-to-face learning, with limited enthusiasm for online methods, with interventions, such as [College] Projects and Collaborative Teaching, offering conditions for collaboration and agency, better received than the content being hosted online through the EduArcade and Theme of the Week.
These findings support the argument that one-size-fits-all approaches to CPD fail to consider the diverse and unique contexts in which educators work. The varied needs of individual teachers and the complexities of classroom environments make it unlikely that standardized, “off-the-shelf” solutions will deliver the promised impact. Instead, the voices of practitioners within this study indicate that education leaders and teachers should move away from the dominant technical–rational, top–down model of CPD, commonly seen in FE, and adopt a more pragmatic, democratic, and carefully tailored approach if they want to provide meaningful CPD to their staff. This requires rejecting the notion that a single CPD “event” can result in significant, sustainable improvement. Recognizing that there is no “silver bullet” and that genuine educational improvement depends on shared responsibility and accountability, problem finding, problem solving, and critique in context, may help educators and educational leaders to admit, and accept, that one size fits no one.
3.3. College Priorities and Teachers’ Priorities Tend to Differ
Qualitative responses to surveys and additional interviews/focus groups, gathered across all phases of data collection, infer that college priorities and individual teacher priorities often diverge, reflecting systemic challenges within the current model of educational change. One participant stated, “I’d probably say, maybe if I’m lucky, one day a year of staff development might be relevant to what I do”. The existing educational framework, particularly under the Ofsted EIF, tends to prioritize market-driven imperatives over core educational values. As a result, CPD is frequently shaped by what colleges choose to offer teachers rather than by what teachers need, with an emphasis on summative assessments and measurable outcomes.
This disparity appears to reflect wider responses to government policies, with colleges often focusing on short-term, event-based CPD rather than long-term, sustainable development programs. While this study did not gather specific data from CPD managers, the existing literature (
Ball, 2018;
Coffield, 2017;
Gregson & Spedding, 2018) and the researcher’s own account and observations in the role of a CPD manager suggest that they can be placed in a challenging position, tasked with addressing complex, ongoing educational issues under significant pressure. These insights further highlight how tensions between institutional priorities and classroom realities create environments where pedagogical concerns are frequently overshadowed by performative demands.
While colleges must remain financially viable in an increasingly competitive educational landscape, it is crucial that their priorities align with those of the teaching staff to ensure that the true nature of classroom experiences is acknowledged. Without this alignment, the voices of teachers are overshadowed by external imperatives, which most participant voices suggested was typical within the models of CPD being employed prior to intervention. Instead, change must come from those engaged in the practice itself, and this is evident from the data in Phase 3 of this research, which demonstrates that alternative models of educational change, such as [College] Projects and Collaborative Teaching, can help bridge this gap. These types of interventions allow for a more authentic understanding of teaching needs, encouraging meaningful professional development that aligns both with individual teacher priorities and organizational goals.
Addressing research question two, findings from this study suggest that, although models such as [College] Projects and Collaborative Teaching offer a more holistic approach to professional learning, challenges persist in aligning these initiatives with broader institutional priorities and internal policies. Practices like graded lesson observations, for example, often undermine the open, honest, and trust-based culture that collaborative approaches aim to foster, particularly when such practices are associated with punitive performance measures. This tension between different approaches to educational improvement makes it difficult to balance the individual needs of practitioners with the strategic priorities of organizations.
3.4. The “Red Herring” of Gamification
A notable theme emerging from the data relates to the influence of gamification on practitioner motivation to engage with CPD, the focus of research question one. The overall impact of gamification on teacher motivation within this study remains inconclusive. While some teachers valued aspects of the gamified approach, describing it as “... great you can do it as and when and also tailor it to your own needs”, appreciating the “... choose your own adventure style”, and noting that “We can choose what applies to our classrooms”, the limited engagement with online training during Phase 2 might suggest otherwise. These findings therefore caution against superficial applications of gamification, underscoring the need for thoughtful integration that supports, rather than undermines, professional autonomy.
It appears that the key factor affecting motivation was not the mode of CPD delivery, in this case gamification, but rather the broader culture of CPD and how it was perceived by teachers. The findings of this study also suggest that motivation was more likely to be influenced by context and attitudes towards CPD rather than by specific tools or delivery methods, which fail to deliver a discernible or sustainable impact and most likely did not meet the desirable characteristics of CPD (
Figure 1).
Consequently, I am unable to definitively state whether gamified CPD enhances teacher motivation. However, this initial attempt at intervention provided a valuable starting point for future changes and a shift away from taking a tool-centric approach to solving the problem. This change of perspective represented a significant turning point in this study, leading to a deeper exploration of the underlying models of educational change and improvement. It also drew attention to persistent issues with the technical–rational approach to managing educational quality, highlighting the need for alternative frameworks that better support teacher engagement and development.
3.5. Creating Conditions for Agency
In response to the limitations of the Phase 2 gamification approach and shaped by insights from Phase 1, new initiatives ([College] Projects, Collaborative Teaching, EduArcade, and Theme of the Week) were introduced in Phase 3 to better meet these teachers individual needs and promote agency and collaboration.
Teacher engagement with [College] Projects was overwhelmingly positive, with 160 submissions within a single academic year, highlighting teachers’ appreciation for autonomy and the opportunity to work on meaningful pedagogical development. Project outputs were wide-ranging. They included: teachers revising schemes of work and creating student-centered teaching resources; students producing and sharing homemade revision videos with each other; the engineering team, working with their students to refurbish a minibus that was later donated to a local charity; and a school sports partnership that not only earned the partner school a “Gold School Games Mark” but also led to the establishment of a long-term collaboration between the two institutions.
Feedback from participants provided insight into how agency was enacted through these alternative models of CPD, the focus of research question three, with comments such as “[I was] able to take ownership and focus on the aspects which were important to my teaching”, and “[I] enjoyed the fact that this was very much centered around our own areas of improvement, rather than being told what to improve on”. Others clearly valued the project-based approach, stating, “It’s a great idea, meaningful pedagogical development over a reasonable amount of time to actually have a measurable impact”, as well as “I like the idea of personal CPD and the use of our own initiative to drive a project from an idea to completion”.
It was also evident that the collaborative approach to CPD helped to erode some of the concerns around CPD being additional work, with one participant stating, “I was skeptical about this being more work for the team, however we were all really excited about our ideas and it allowed us the opportunity to come together as a team and share a vision that will hopefully benefit all of our courses”. Overall, clear value was placed upon this model of CPD by teachers, who, under conditions which support agency, were trusted to address their own training needs.
This initiative is closely aligned with Phase 1’s emphasis on CPD that allows teachers to focus on their personal development areas. Collaborative Teaching also saw significant engagement, with 136 peer meetings recorded, supporting the desire for collaborative and practice-focused professional development. Common activities included joint lesson planning, informal peer observation, project work, and more formal interactions (
Figure 2). Even informal conversations over coffee led to useful insights, with staff reporting, anecdotally, that the opportunity to discuss practice openly in this forum was often more beneficial than in the previous, more formalized peer observations.
In contrast, EduArcade and Theme of the Week received mixed responses. While some staff used the resources, others found them irrelevant or lacking focus, reinforcing Phase 1’s finding that CPD content must be meaningful to ensure engagement. Overall, the success of the [College] Projects and Collaborative Teaching initiatives supports the significance of teacher agency, collaboration, and focused, relevant professional development.
In addition, data from this study suggest that restricting teaching to rigid principles can inhibit creativity and hinder professional growth. Professional development should instead prioritize building self-aware, reflective practitioners by offering opportunities to experiment, critique, and refine new methods alongside established ones. Classroom practice, unlike static lesson plans, evolves through interaction with students and situational factors. Despite this, traditional CPD models often promote formulaic approaches, suggesting that assumed universal “excellent” or “best” practices can be simply and unproblematically applied across all contexts. Such models oversimplify complex educational challenges, offering superficial solutions in the form of “Top Tips” or standardized techniques, which often result in ineffective, ritualistic teaching routines.
The pressure to achieve putative “perfection”, coupled with increased administrative demands, can lead to teacher burnout. However, [College] Projects, and Collaborative Teaching offered more authentic, context-sensitive methods for teacher development, helping practitioners build knowledge, skills, and the qualities of mind and character needed for long-term success in diverse classroom settings, under conditions which support teacher agency.
5. Conclusions
In conclusion, this study highlights the critical role of teacher agency, relevance, and collaboration in shaping effective CPD while exposing the tensions between individual practitioner needs and organizational priorities. It recognizes that there is no “one-size-fits-all” approach to teacher education and CPD, particularly within frameworks shaped by external pressures such as Ofsted’s EIF. These accountability measures, while intended to uphold educational quality, often foster a culture of performativity, leading to feelings of apathy, fear, and powerlessness among teachers and education leaders. Instead of rigid, top–down approaches, this study advocates for models of CPD that empower teachers through agency, collaboration, and meaningful, context-sensitive learning.
Findings from this research demonstrate that initiatives such as [College] Projects and Collaborative Teaching provide a more effective and sustainable approach to professional development by fostering shared responsibility for improvement. When teachers are trusted to take ownership of their CPD, they engage more deeply, recognizing it as an opportunity for genuine professional growth rather than an imposed obligation. However, the misalignment between institutional priorities and classroom realities remains a significant challenge, as market-driven imperatives and external accountability structures continue to prioritize compliance over meaningful pedagogical development. In shifting towards a developmental, collaborative approach to accountability, education leaders can create a culture that values reflective and imaginative professional learning rather than formulaic, summative assessments.
This study supports the perspectives of
Dewey (
1934) and
Greene (
1988,
2005), reinforcing the idea that meaningful educational change arises from teacher agency and the cultivation of environments that encourage aesthetic experiences, critical awareness, and innovation. If more FE providers adopt these practitioner-led models of CPD, a sector-wide impact could be achieved. Moving away from outdated, top–down approaches would not only improve teaching quality and the student experience but might also help address critical sector challenges such as declining recruitment, rising teacher turnover, and retention issues. Ultimately, re-envisioning CPD in this way offers the potential for a more engaged, motivated, and empowered teaching workforce, leading to transformative and sustainable improvements in education.