Job Satisfaction Among Pharmacists Graduating from a University in Northern Sweden: A Comparative Analysis
Abstract
1. Introduction
2. Materials and Methods
2.1. Setting
2.2. Alumni Survey
2.3. Data Analysis
3. Results
3.1. Demographics
3.2. Job Satisfaction
4. Discussion
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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| Characteristics | All Graduates (Graduation Years 2019–2023) n = 125 | Bachelor’s Degree (Graduation Years 2019–2023) n = 70 | Master’s Degree (Graduation Years 2019–2023) n = 55 | All Graduates (Graduation Years 2015–2018) n = 94 |
|---|---|---|---|---|
| Gender (%) | ||||
| Women | 87.9 | 85.7 | 90.7 | 92.6 |
| Age (years) | ||||
| Mean (standard deviation) | 34.0 (8.8) | 33.2 (8.9) | 35.1 (8.7) | 35.0 (8.6) |
| Range | 21–58 | 21–57 | 24–58 | |
| Country of birth (%) | ||||
| Sweden | 65.0 | 69.1 | 59.4 | 77.2 |
| Outside Sweden | 35.0 | 30.9 | 40.6 | 22.8 |
| Country of living (%) | ||||
| Sweden | 99.2 | 100.0 | 98.8 | 98.9 |
| Outside Sweden | 0.8 | 0.0 | 1.2 | 1.1 |
| Time since graduation (years) | ||||
| Mean (standard deviation) | 1.8 (1.4) | 1.8 (1.4) | 2.0 (1.4) | 2.7 (1.1) |
| Occupation (%) | ||||
| Employed | 80.0 | 78.6 | 86.5 | 74.5 |
| Student | 12.0 | 15.7 | 3.8 | 8.5 |
| Parental leave | 5.6 | 2.9 | 9.6 | 17.0 |
| Other * | 2.4 | 2.9 | 0.0 | 0.0 |
| Workplace (%) | ||||
| Community pharmacy | 67.5 | 81.2 | 49.1 | 76.3 |
| Hospital pharmacy | 3.3 | 5.8 | 1.8 | 4.3 |
| County council ** | 9.8 | 4.3 | 16.4 | 6.5 |
| Pharmaceutical company | 9.8 | 1.4 | 20.0 | 3.2 |
| Other *** | 9.6 | 7.3 | 12.7 | 9.7 |
| Employment category (%) | ||||
| Employee | 92.7 | 91.2 | 92.6 | 89.2 |
| Manager | 7.3 | 7.4 | 7.4 | 10.8 |
| Type of employment (%) | ||||
| Permanent | 80.0 | 77.9 | 85.4 | 89.2 |
| Other | 20.0 | 22.1 | 14.6 | 10.8 |
| Time until the first job after graduation (%) | ||||
| Before completing education | 80.6 | 80.9 | 80.0 | 86.2 |
| Less than six months after | 16.1 | 14.7 | 18.2 | 10.7 |
| More than six months after | 3.2 | 4.4 | 1.8 | 1.1 |
| Personal monthly income (SEK before tax) (%) | ||||
| Less than 25,000 | 4.1 | 7.5 | 0.0 | 4.3 |
| 25,001–30,000 | 2.5 | 1.5 | 3.6 | 27.2 |
| 30,001–35,000 | 27.9 | 38.8 | 14.5 | 44.6 |
| 35,001–40,000 | 35.2 | 38.8 | 30.9 | 10.9 |
| 40,001–45,000 | 8.0 | 6.0 | 34.5 | 9.8 |
| 45,001 or more | 11.5 | 7.5 | 16.4 | 3.3 |
| Question | Proportion of Graduates (%) Responding “Most of the Time” or “All of the Time” to the Questions | ||
|---|---|---|---|
| 2015–2018 | 2019–2023 | p-Value | |
| All things considered, how often are you satisfied with your job? | 91.4 (85/93) | 76.4 (94/123) | 0.004 |
| How often do you think the idea of spending the remainder of your working life in a job like your current one is depressing? | 13.0 (12/92) | 22.0 (27/123) | 0.094 |
| How often do you leave work with a “bad” feeling, a feeling that you are doing something you do not enjoy? | 4.3 (4/93) | 12.2 (12/123) | 0.043 |
| How often do you get so wrapped up (interested) in your work that you lose track of time? | 39.1 (36/92) | 36.6 (45/123) | 0.703 |
| People Satisfied with Their Job | People Not Satisfied with Their Job | Simple OR (95% CI) | Multiple OR (95% CI) | |
|---|---|---|---|---|
| Cases, n (%) | 94 | 29 | ||
| Women, n (%) | 84/93 (90.3) | 23/29 (79.3) | 2.435 (0.785–7.547) | 2.391 (0.628–9.107) |
| Age Mean ± SD | 33.3 ± 8.5 | 36.7 ± 9.8 | 1.042 (0.996–1.090) | 1.024 (0.971–1.080) |
| Employment category | ||||
| Manager, n (%) | 6/93 (6.5) | 3/29 (10.3) | 0.598 (0.140–2.557) | |
| Employee, n (%) | 87/93 (93.5) | 26/29 (89.7) | Ref | |
| Workplace | ||||
| Community pharmacy, n (%) | 58/94 (61.7) | 25/29 (86.2) | 0.258 (0.083–0.802) | 0.241 (0.054–1.072) |
| Other, n (%) | 36/94 (38.3) | 4/29 (13.8) | Ref | Ref |
| Personal monthly income (SEK before tax) | ||||
| ≥30,001 n (%) | 85/91 (93.4) | 27 (93.1) | 1.049 (0.200–5.507) | |
| ≤30,000, n (%) | 6/91 (6.6) | 2 (6.9) | Ref | |
| Time since graduation (years) | 1.8 ± 1.5 | 1.7 ± 1.3 | 0.936 (0.701–1.250) | |
| Access to CPD | ||||
| Good, n (%) | 76 (80.9) | 9 (32.1) | 8.914 (3.465–22.932) | 5.360 (1.896–15.156) |
| Limited, n (%) | 18 (19.1) | 19 (67.9) | Ref | Ref |
| The knowledge and skills acquired during the education are useful in my current job | ||||
| Agree, n (%) | 79 (84.0) | 17 (58.6) | 3.718 (1.478–9.351) | 3.983 (1.255–12.642) |
| Disagree, n (%) | 15 (16.0) | 12 (41.4) | Ref | Ref |
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Gustafsson, M.; Norberg, H.; Mattsson, S. Job Satisfaction Among Pharmacists Graduating from a University in Northern Sweden: A Comparative Analysis. Pharmacy 2025, 13, 171. https://doi.org/10.3390/pharmacy13060171
Gustafsson M, Norberg H, Mattsson S. Job Satisfaction Among Pharmacists Graduating from a University in Northern Sweden: A Comparative Analysis. Pharmacy. 2025; 13(6):171. https://doi.org/10.3390/pharmacy13060171
Chicago/Turabian StyleGustafsson, Maria, Helena Norberg, and Sofia Mattsson. 2025. "Job Satisfaction Among Pharmacists Graduating from a University in Northern Sweden: A Comparative Analysis" Pharmacy 13, no. 6: 171. https://doi.org/10.3390/pharmacy13060171
APA StyleGustafsson, M., Norberg, H., & Mattsson, S. (2025). Job Satisfaction Among Pharmacists Graduating from a University in Northern Sweden: A Comparative Analysis. Pharmacy, 13(6), 171. https://doi.org/10.3390/pharmacy13060171

