Acceptance of Online Mapping Technology among Older Adults: Technology Acceptance Model with Facilitating Condition, Compatibility, and Self-Satisfaction
Abstract
:1. Introduction
2. Literature Review and Model Development
2.1. Technology Acceptance Model (TAM)
2.2. Facilitating Condition (FC)
2.3. Compatibility (COM)
2.4. Self-Satisfaction (SS)
2.5. Model Development
3. Methodology
3.1. Study Design
3.2. Measurement
3.3. Participants
3.4. Data Analysis
4. Results
4.1. Measurement Model Assessment
4.2. Structural Model Assessment
5. Discussion
5.1. Theoretical Contributions
5.2. Practical Implications
5.3. Research Limitations
6. Conclusions
Author Contributions
Funding
Data Availability Statement
Acknowledgments
Conflicts of Interest
References
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Construct | Item | Content | Reference |
---|---|---|---|
Perceived usefulness (PU) | PU1 | Using OMT can be helpful in satisfying my traveling needs. | Davis, Bagozzi and Warshaw [32] |
PU2 | Using OMT can improve my effectiveness while traveling. | ||
PU3 | I can find OMT helpful during my traveling. | ||
Perceived ease of use (PEOU) | PEOU1 | Learning to use OMT is easy to me. | Davis, Bagozzi and Warshaw [32] |
PEOU2 | It is easy for me to use OMT masterly. | ||
PEOU3 | I find OMT easy to use. | ||
Attitude toward using a technology (ATUT) | ATUT1 | Using OMT is a good idea. | Davis, Bagozzi and Warshaw [32] |
ATUT2 | Using OMT is a wise idea. | ||
ATUT3 | Using OMT is a pleasant experience. | ||
Facilitating Conditions (FC) | FC1 | It is important to obtain assistance from someone when I use OMT. | Venkatesh, Morris, Davis and Davis [42] |
FC2 | I have the required knowledge to use OMT. | ||
FC3 | Training practice is helpful and critical for the use of OMT. | ||
Compatibility (COM) | COM1 | I consider that using OMT fits my traveling habits. | Corrocher [46] |
COM2 | I consider that using OMT is compatible with my lifestyle. | ||
COM3 | I consider using OMT is perfect for the way I like to travel. | ||
Self-Satisfaction (SS) | SS1 | Using OMT makes you feel younger. | Park, Han, Kim, Cho and Park [49] |
SS2 | Using OMT enhances your sense of achievement. | ||
SS3 | Using OMT helps you to keep pace with the times. | ||
Intention to use (ITU) | ITU1 | I will intend to use OMT during traveling. | Davis, Bagozzi and Warshaw [32] |
ITU2 | I hope I will use OMT during traveling. | ||
ITU3 | I plan to use OMT during traveling. |
Frequency | Percentage | |
---|---|---|
Age | ||
60–64 | 150 | 36.0% |
65–69 | 168 | 40.4% |
>70 | 98 | 23.6% |
Gender | ||
Male | 191 | 45.9% |
Female | 225 | 54.1% |
Education | ||
Informal or Elementary | 211 | 50.7% |
Junior high school | 92 | 22.1% |
High school | 81 | 19.5% |
Post-high school | 32 | 7.7% |
Travel frequency in the last 12 months | ||
0 time | 28 | 6.8% |
1 time | 198 | 47.6% |
2 times | 125 | 30.0% |
>3 times | 65 | 15.6% |
Model Fit Index | Recommended Value | Measurement Model | Structural Model |
---|---|---|---|
χ2/df | <5 | 2.21 | 3.05 |
CFI | >0.9 | 0.97 | 0.95 |
SRMR | ≤0.08 | 0.04 | 0.07 |
RMSEA | ≤0.08 | 0.05 | 0.08 |
Construct | Item | Mean | Standard Deviation | Factor Loading | AVE | CR | Cronbach’s Alpha |
---|---|---|---|---|---|---|---|
Perceived usefulness (PU) | PU1 | 3.68 | 0.97 | 0.83 | 0.71 | 0.88 | 0.88 |
PU2 | 3.73 | 0.96 | 0.85 | ||||
PU3 | 3.90 | 0.91 | 0.84 | ||||
Perceived ease of use (PEOU) | PEOU1 | 3.86 | 0.93 | 0.87 | 0.73 | 0.89 | 0.89 |
PEOU2 | 3.82 | 0.90 | 0.90 | ||||
PEOU3 | 3.77 | 0.93 | 0.79 | ||||
Attitude toward using a technology (ATUT) | ATUT1 | 3.76 | 0.85 | 0.90 | 0.70 | 0.87 | 0.86 |
ATUT2 | 3.68 | 0.81 | 0.85 | ||||
ATUT3 | 3.72 | 0.90 | 0.75 | ||||
Facilitating Conditions (FC) | FC1 | 3.56 | 0.91 | 0.89 | 0.82 | 0.93 | 0.93 |
FC2 | 3.56 | 0.92 | 0.93 | ||||
FC3 | 3.51 | 0.92 | 0.89 | ||||
Compatibility (COM) | COM1 | 3.68 | 1.07 | 0.88 | 0.81 | 0.93 | 0.93 |
COM2 | 3.73 | 1.10 | 0.91 | ||||
COM3 | 3.68 | 1.11 | 0.92 | ||||
Self-Satisfaction (SS) | SS1 | 3.73 | 0.90 | 0.76 | 0.67 | 0.86 | 0.85 |
SS2 | 3.76 | 0.92 | 0.87 | ||||
SS3 | 3.63 | 0.89 | 0.82 | ||||
Intention to use (ITU) | ITU1 | 3.90 | 0.92 | 0.88 | 0.76 | 0.91 | 0.91 |
ITU2 | 3.71 | 0.93 | 0.87 | ||||
ITU3 | 3.56 | 1.02 | 0.88 |
PU | PEOU | ATUT | FC | COM | SS | ITU | |
---|---|---|---|---|---|---|---|
PU | 0.84 | ||||||
PEOU | 0.66 | 0.85 | |||||
ATUT | 0.72 | 0.70 | 0.84 | ||||
FC | 0.69 | 0.65 | 0.81 | 0.91 | |||
COM | 0.58 | 0.48 | 0.61 | 0.62 | 0.90 | ||
SS | 0.54 | 0.43 | 0.56 | 0.61 | 0.56 | 0.82 | |
ITU | 0.59 | 0.57 | 0.64 | 0.66 | 0.60 | 0.48 | 0.87 |
Hypothesis | Standardized Path Coefficient | p-Value | Result |
---|---|---|---|
H1: PU has a positive effect on ATUT. | 0.446 | <0.001 | Supported |
H2: PEOU has a positive effect on ATUT. | 0.430 | <0.001 | Supported |
H3: PEOU has a positive effect on PU. | 0.450 | <0.001 | Supported |
H4: PU has a positive effect on ITU. | 0.336 | <0.001 | Supported |
H5: ATUT has a positive effect on ITU. | 0.388 | <0.001 | Supported |
H6: FC positively affects PEOU. | 0.617 | <0.001 | Supported |
H7: COM positively affects PU. | 0.275 | <0.001 | Supported |
H8: COM positively affects PEOU. | 0.108 | 0.064 | Not supported |
H9: SS positively affects PU. | 0.222 | <0.001 | Supported |
H10: SS positively affects PEOU. | 0.006 | 0.924 | Not supported |
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Man, S.S.; Guo, Y.; Chan, A.H.S.; Zhuang, H. Acceptance of Online Mapping Technology among Older Adults: Technology Acceptance Model with Facilitating Condition, Compatibility, and Self-Satisfaction. ISPRS Int. J. Geo-Inf. 2022, 11, 558. https://doi.org/10.3390/ijgi11110558
Man SS, Guo Y, Chan AHS, Zhuang H. Acceptance of Online Mapping Technology among Older Adults: Technology Acceptance Model with Facilitating Condition, Compatibility, and Self-Satisfaction. ISPRS International Journal of Geo-Information. 2022; 11(11):558. https://doi.org/10.3390/ijgi11110558
Chicago/Turabian StyleMan, Siu Shing, Yingqian Guo, Alan Hoi Shou Chan, and Huiping Zhuang. 2022. "Acceptance of Online Mapping Technology among Older Adults: Technology Acceptance Model with Facilitating Condition, Compatibility, and Self-Satisfaction" ISPRS International Journal of Geo-Information 11, no. 11: 558. https://doi.org/10.3390/ijgi11110558
APA StyleMan, S. S., Guo, Y., Chan, A. H. S., & Zhuang, H. (2022). Acceptance of Online Mapping Technology among Older Adults: Technology Acceptance Model with Facilitating Condition, Compatibility, and Self-Satisfaction. ISPRS International Journal of Geo-Information, 11(11), 558. https://doi.org/10.3390/ijgi11110558