Insider threats are complex and persistent challenges that originate from within an organisation [
6]. Unlike external attacks, insider incidents frequently exploit trusted access, privileged permissions, and knowledge of internal controls, making detection and prevention substantially harder [
7]. Insider attacks can arise from both malicious intent and non-malicious behaviours such as negligence, policy circumvention, or human error [
7,
8]. As a result, insider threat is increasingly recognised not solely as a technical security problem, but as a socio-technical phenomenon shaped by human behaviour, organisational context, and system vulnerabilities [
6,
9,
10].
2.1. Technical Methods
Technical controls such as Intrusion Detection Systems (IDS), Security Information and Event Management (SIEM), User and Entity Behaviour Analytics (UEBA), Data Loss Prevention (DLP), machine learning detection systems, and encryption operate primarily on observable system activity [
11,
12,
13,
17]. They analyse logs, telemetry, network traffic, and file operations to identify deviations from defined baselines or policy parameters.
Intrusion detection systems (IDS) are the process of proactively monitoring networks and systems and analysing data for indicators of compromise (IOC). When an intrusion or deviation from a parameter that is mapped to a policy, or a database of attack signatures, is detected, an alert is sent to a Security Operations Centre (SOC) within a company. Thakkar and Lohiya [
11] found that IDS was useful for detecting nonconforming patterns of network activity and highlighting deviations from the norm. Due to its scalable nature and speed of analysis, IDS can be used in organisations of varying sizes [
11]. Moreover, their work is supported by Ring et al. [
13] who note that IDS can be useful for highlighting anomalies, but it does require detailed configuration and strong signature databases of prior activity. Endpoint privilege management (EPM) is an example of an IDS that can be deployed to endpoints on a network and can limit access to employees depending on their business needs. It proactively monitors what happens on a network and employee devices and limits activity based on policies [
7]. Woland et al. [
12] highlight the importance of having a human to interpret what an IDS is finding in order to control for the volume of false positives that an IDS can present. Thakkar and Lohiya [
11] go on to highlight further limitations with IDS, in that it cannot block an attack it may have identified unless it is integrated with other security tools and intrusion prevention systems (IPS). Srinivas et al. [
17] discuss the benefits of using a hybrid IDS approach combining genetic algorithms with logistic regression to improve the accuracy of the IDS. They did, however, note that IDS requires further research on signature databases to improve the identification of zero-day attacks.
Liu et al. [
14] discuss the complexity of detecting an insider attack as they reside behind the enterprise-level IDS and may have privileged access. Moreover, they highlight that the most common insider attack is data exfiltration, followed by the manipulation of data integrity and availability. IDS did have benefits, limiting the installation of unapproved or dangerous software, but was less able at identifying an authorised human user accessing files that their profile had legitimate access to. It could not interpret intent [
14]. They go on to discuss, though, that creating parameters for an IDS that looked for unusual file access, especially sensitive data or operations coupled with data transfer, could help to highlight when an individual was attempting to access data outside their normal activities. In itself, the IDS could only highlight potential activity and would need further steps to ratify intent. This means that stopping a potential inside attack was not instant and would take time [
11,
14].
A security information and event management (SIEM) tool is a centralised tool that ingests large amounts of data and security and infrastructure logs from across a network. It would take data in from servers, firewalls, routers, network devices, hardware management consoles, security devices, IDS, software applications such as compliance tools and anti-virus, as well as workstation logs. The SIEM tool would be configured based on a company’s security policies and would then provide summary information on noncompliance against security policies, potential areas for investigation, as well as breaches and intrusions. Large companies have vast amounts of data, which is why it is vital that a SIEM tool is used to scan, analyse and make sense of the growing amount of information [
7]. SIEM enables data mining, forensic analysis, and investigations after an incident has occurred. It is a vital tool for organisations to use to help make sense of the vast number of alerts and data that can come from a network. However, it also has limitations in that it can produce a high rate of false positives [
15,
16].
Khaliq et al. [
18] state that current cybersecurity tools, like a SIEM, are not capable of detecting sophisticated and carefully planned insider threats and attacks. They found that SIEM, like an IDS, was beneficial when focused on gathering large amounts of data aimed primarily at protecting a company’s external boundaries. It performed well in detecting and preventing attacks such as malware and ransomware. Not all SIEM solutions are equal, though, and when used in isolation, they cannot protect against an internal threat [
18,
19]. Moreover, Khaliq et al. [
18] found that combining SIEM with a User Entity Behaviour Analytics (UEBA) solution was vital to make sense of the vast amounts of data that a SIEM solution was ingesting as SIEM is only as good as the parameters it has been told to look for and needs help to interpret it.
A UEBA solution focuses on using data from SIEM or similar data-gathering systems to perform behavioural analytics. The tool will compare and evaluate current actions of activity across a network or device against pre-defined baselines [
19]. A UEBA tool can enhance security response and help to decrease the time to respond to incidents, as well as help with the early identification of threat activity, such as someone accessing data that they do not normally access [
19]. Moreover, if the integration of SIEM with UEBA is coupled with robust baselines, it can help to reduce false positives and allow security analysts to focus on real incidents. Yousef and Jazzar [
19] go on to highlight that UEBA can have limitations in that it performs less well with slow, low-impact attacks that are carried out over longer periods of time. Where an insider is aware of security controls, it becomes even harder to detect activity, as small deviations in behaviour can be normal. They go on to mention that further research is needed to understand to what extent metadata, public and cloud-based information can be used when considering ethical, privacy and legal aspects. Enhancing the detail within baselines is required to improve the accuracy of UEBA [
19].
Data loss prevention (DLP) tools can range from restrictions on USB ports to prevent external devices from being connected and data exfiltrated to applications that monitor email and network traffic and scan and block data going externally from the company’s network. DLP tools would be configured against a company’s security policies and can be useful to stop the exfiltration of data [
20].
DLP tools cannot prevent an insider with privileges from sending data unless there is a further policy in place to check what is being sent for users who have elevated privileges [
20]. Additional checks, however, will slow down business workflow and some tools cannot read the full contents of files, only titles, which can be obfuscated to mask what is being sent [
21]. The most commonly used DLP techniques analysed by Montano et al. [
21] were encryption and machine learning. They found that the DLP tools that had the greatest success controlled the opening, reading, and writing of confidential information. Their research highlighted gaps in the control of DLP using the Internet of Things (IoT) as a possible attack vector, given the growing number of devices and the vast amount of data being produced [
21].
Machine Learning approaches to mitigate DLP can be classified into data-driven and behavioural approaches [
22]. Sabir et al. [
22] found gaps in the use of either approach in isolation and propose that a combination of technical data classification and non-technical behavioural factors should be explored as a method of mitigating against data loss and an insider attack. Moreover, they postulate that engineered automation should be integrated with human expertise and insight to detect exfiltration [
22,
23]. Data encryption is a common technique to counter data loss, coupled with security policies and IDS [
23]. It can be effective when set up correctly, but it can require the sender and receiver to be aligned with the encryption approach so that the data can be encrypted in transit and decrypted correctly when received. Encryption will not work against insiders who have approved access to view the data, but it may help with exfiltration across a network. A key consideration to mitigate exfiltration using a combined socio-technical approach is that a human element needs to be present to ensure that the system is run safely and ethically [
23].
As we have discussed, technical controls have limited success in protecting against an insider threat with authorised access. We will examine non-technical controls to understand if they can help mitigate an insider threat.
Documenting a company’s security policies and guidelines will allow for clarity around what employees should and should not do [
24]. Trang and Brendel [
25] argue that although having policies documented can help to bring a common understanding and clarity, it is rather the enforcement of the policies that is the key concern. Articulating explicit sanctions if rules are broken can have a positive impact on changing employee behaviour, but they found that the efficacy of the approach had mixed results. Moreover, they found that repeated communication and education were key for the deterrent to have an impact.
Employees are often seen as a company’s weakest and strongest assets [
7,
8,
26]. Ensuring that employees have a broad understanding of cybersecurity and what to look out for, be aware of, and what action to take if they see something suspicious or an incident happens is vital [
8]. Kweon et al. [
27] found a positive relationship between cybersecurity education and a reduction in security incidents. Periodically reinforcing security concepts and rules, and specifically the ramifications for transgression, can act as a deterrent for some potential inside attackers [
8]. Trang and Brendel [
25] argued that deterrence theory had a cultural aspect and worked better in cultures with a high degree of what they classified as power distance and had a smaller impact on people’s behaviours within Western cultures. Moreover, they found that the greater the sanctions and the swifter they came, the greater the impact on mediating an employee’s behaviour. Education, however, will not deter a determined attacker, but could stop inadvertent threats and those that are borderline in their actions; it could make them think twice [
28].
For information security education to work effectively and have a positive impact on employee behaviour, it is vital that the techniques and responses that have been taught are transferred to an employee’s daily work routine [
28]. Using gamification techniques has proven to be successful by making education fun and countering some of the weaknesses found in other types of training, such as levels of interaction, motivation, and engagement [
28,
29]. Moreover, from the review of the literature, it is evident that ensuring comprehensive and tailored assessments is necessary to ensure the efficacy of the training [
29]. There is evidence that managerial participation strengthens the links between organisational security, security awareness and security in practice [
29]. Rice and Searle [
30] argue that insider threats are an organisational crisis that requires top-down sponsorship from leadership to tackle. Moreover, they found that clear and regular communication with employees was beneficial to ensure that people know what the organisation’s policies are, how to raise any concerns and the potential consequences for non-compliance.
The ‘wildcard’ that needs to be better understood is the human component; after all, it is the human employee who would execute an attack.
Elbasheer and Akinfaderin [
31] propose a user-centric, temporally aware approach to insider threat detection. Their framework combines User-Based Sequencing (UBS), which restructures raw organisational activity logs into per-user temporal sequences, with a self-supervised transformer encoder that learns behavioural baselines without requiring explicit insider labels. Their architecture is significant for two reasons. First, it explicitly models behaviour over time rather than treating events in isolation, and second, it fuses technical telemetry with behavioural signals.
The literature demonstrates several structural limitations of technical controls. First, they struggle with authorised misuse. An insider with legitimate access to sensitive systems may operate entirely within assigned privileges while still conducting malicious activity.
Second, systems such as IDS and SIEM are dependent on configuration quality. They are only as effective as their predefined parameters, signatures, and baselines. Zero-day behaviour and novel attack patterns may evade detection.
Third, technical systems cannot interpret motive. A data transfer may be legitimate or malicious; the telemetry alone does not reveal intent.
Finally, sophisticated insiders may deliberately operate below detection thresholds, conducting slow, low-impact actions over extended periods. UEBA systems may struggle to distinguish such activity from legitimate behavioural variation.
2.8. Organisational and Societal Culture
Uchendu et al. [
41] found that the support and leadership of top management were among the most important factors in maintaining a positive security culture within an organisation. Moreover, they note that the culture will be stronger when management not only demonstrates the importance of cybersecurity to their employees but also shows their commitment to security, works to cultivate and evolve it, and instils trust at all levels. Kim et al. [
40] reinforce this finding, citing that organisational culture can have a positive influence on employees but also a negative one, depending on the company ethos. Moreover, they found that an organisation’s culture and approach are nested in and can mirror that of a nation’s culture, and that this can differ geographically. A positive security culture that is embraced by senior leadership will permeate throughout an organisation [
40].
Findings of the literature show that trying to prevent insider threats and attacks by focusing just on technical or non-technical aspects does not work. It has some success, but it is limited. Moreover, one cannot ignore human behavioural aspects when considering how to identify and protect against insider threats. The literature has highlighted that dimensions such as personality, gender, age, tenure and seniority, motivation, and culture can serve as indicators for identifying potential threats. It has also highlighted that no one parameter in isolation can be used and that more research is needed to reinforce the efficacy of using them.
Behavioural controls, similar to technical controls, present significant limitations. Personality traits, demographic factors such as gender, age, or tenure, and indicators such as disgruntlement are correlational rather than predictive. The presence of risk factors does not imply malicious action.
Furthermore, behavioural indicators are often recognised retrospectively. Many warning signs are identified only after an incident has occurred, limiting their preventive value.
Cultural and organisational dynamics further complicate implementation. Deterrence theory may vary in effectiveness depending on national or organisational culture, and enforcement consistency is critical. A determined insider motivated by ideology, financial gain, or coercion is unlikely to be deterred by policy education alone.
The systematic review was conducted not only to provide background context but also to identify recurring limitations in contemporary insider-threat detection research and to derive design requirements for the proposed framework. Four principal findings from the review directly influenced the architecture of the detection pipeline.
First, the review found that many existing approaches relied predominantly on technical indicators and provided limited integration of behavioural and contextual information. To address this gap, the proposed framework adopts behaviour-aware User-Based Sequences (UBS) that incorporate behavioural event types, temporal context, and external-access indicators into a unified user representation.
Second, several studies highlighted the importance of temporal behavioural evolution but relied on static feature representations or aggregate statistics. This finding motivated the use of a self-supervised Transformer architecture capable of learning sequential behavioural dependencies and detecting deviations from established behavioural patterns.
Third, the review revealed that many insider-threat detection systems relied on a single anomaly detection technique, making them sensitive to model-specific assumptions and increasing the risk of unstable detection performance. Moreover, the proposed framework employs an ensemble comprising Isolation Forest, Local Outlier Factor, and One-Class Support Vector Machine, thereby combining complementary anomaly detection mechanisms.
Finally, the review identified a widespread reliance on balanced or partially balanced datasets that do not accurately reflect operational insider-threat environments. This observation directly motivated the full-population evaluation strategy adopted in this study, together with the use of risk-ranked investigation workflows and operational performance measures.
These review-derived design requirements establish a direct connection between the systematic review and the proposed detection framework, ensuring that the model architecture addresses limitations identified within the contemporary insider-threat detection literature.