1. Introduction
Globally, urban development is shifting from expansion to stock enhancement [
1,
2]. Industrial heritage, as a vital repository documenting the industrialisation process and bearing collective memory, has transcended the realm of architecture alone. Its preservation and revitalisation are not only linked to historical continuity and spatial regeneration but also closely tied to industrial upgrading and inclusive social development [
3]. At the same time, industrial heritage also serves as a core resource for cultural tourism. Its revitalisation design directly impacts visitor experience quality, length of stay, and destination selection, thereby influencing regional tourism competitiveness [
4,
5]. However, renovation projects often face complex trade-offs between preservation and utilisation, historical value and contemporary functionality, and economic benefits and social welfare. These dynamic relationships pose new challenges to design methodologies.
The current design approach for industrial heritage renewal relies heavily on individual designers’ experience and judgement, which presents several limitations [
6,
7]. At the requirement analysis stage, the diverse and often implicit demands of stakeholders—including tourists, local residents, and operators—pose challenges for traditional methods. These subjective, ambiguous emotional needs are difficult to systematically capture and translate into clear design parameters [
8,
9]. At the level of scheme generation and evaluation, the design process is typically linear and slow. Spatial performance metrics (such as renovation feasibility, daylighting, and energy consumption) and human experience metrics (such as sense of place and narrative quality) are often assessed in isolation. There is a lack of collaborative workflows for rapidly generating multiple schemes and conducting integrated evaluations and optimisations [
10,
11]. These issues mean that the final solution still has room for improvement in terms of innovation, adaptability, and effectiveness [
12]. Especially in tourism-driven revitalisation efforts, visitors’ demand for experiential, interactive, and culturally authentic experiences is often overlooked, leaving revitalised heritage sites struggling to develop lasting appeal for tourists.
To address the aforementioned challenges, this study attempts to establish a human–machine collaborative design paradigm suitable for adaptive reuse projects. This paradigm integrates systematic requirement analysis, AI-driven design generation, and multi-objective evaluation [
13,
14]. The goal is not to replace designers, but to provide intelligent assistance that enhances creativity and decision-making, enabling a leap from vague requirements to optimal solutions [
15].
The core innovation of this study lies in interdisciplinary integration and methodological reconstruction, specifically manifested as follows: 1. A novel fusion of needs analysis: Combining the semantic deconstruction of “imagery” from Kansei Engineering with the quantitative classification of needs from the KANO model, this approach establishes a method for translating users’ emotional needs into a hierarchical, weighted design objective system [
16]. 2. Design-evaluation closed-loop integration: Connecting the automated solution exploration of generative AI (Nano Banana AI) with a multi-criteria evaluation model based on TOPSIS forms an iterative loop of “requirement input → solution generation → multidimensional evaluation → feedback optimisation.” This enables continuous design refinement driven by data and algorithms. 3. Explicit tourism value: By incorporating visitor experience needs (e.g., social interaction, place memory, participation) into core evaluation metrics, this approach ensures generated solutions support industrial heritage tourism development and destination appeal enhancement.
This study aims to develop and validate the aforementioned human–machine collaboration paradigm, specifically addressing three questions:
(1) How can we construct an efficient framework to translate diverse, unstructured user emotional needs (particularly visitor experience requirements) in industrial heritage renewal into structured design parameters that generative AI can interpret?
(2) How can generative AI expand design possibilities within these parameter constraints, balancing historical preservation with functional innovation while meeting visitors’ expectations for authenticity and novel experiences?
(3) How can a comprehensive evaluation metric system be developed to balance preservation value, spatial performance, and user experience while incorporating tourism appeal indicators? Furthermore, how can algorithms be leveraged to objectively compare and rank multiple design schemes, helping designers make informed decisions?
The theoretical significance of this study lies in transcending previous research that focused solely on form generation or performance simulation. It provides a comprehensive theoretical framework that integrates human perception, intelligent generation, and holistic evaluation, advancing design intelligence research from simple tool application to systematic methodology development. This work presents a genuine case of interdisciplinary convergence among architecture, ergonomics, and computer science [
17]. At the practical level, it has developed an intelligent workflow system that enhances capabilities in conducting in-depth needs analysis, exploring diverse solutions, and making scientific decisions within urban renewal projects. The generated solutions demonstrate superior performance in cultural adaptability, functionality, and public acceptance, while better responding to tourism market demands. This approach elevates the experiential value and destination appeal of heritage sites while shortening development cycles. It provides both technical support and practical tools for sustainable urban renewal and heritage revitalisation [
18]. This study contains the following sections: Part II (Literature Review), Part III (Methodology and Framework), Part IV (Schemes and Findings), and Part V (Conclusions and Future Directions).
4. Research Findings
Based on the TOPSIS multi-criteria decision analysis results (
Table 8), this study quantitatively evaluated and compared the comprehensive performance of schemes under different design paradigms. This validated the effectiveness of the proposed human–machine collaborative generative design paradigm and sparked in-depth discussions on design value orientations and innovation pathways [
53].
Calculation results indicate that the comprehensive proximity (Ci) of both generative design solutions (Schemes 2 and 3) exceeds that of the traditional design solution (Scheme 1). Notably, Scheme 3 achieves the highest Ci value (0.7274), indicating its overall performance is markedly closer to the ideal solution. This outcome robustly validates the superiority of the human–machine collaboration paradigm established in this study, which is driven by KANO demand analysis for generative AI and employing TOPSIS for closed-loop evaluation [
54].
Although Scheme 3 outperforms Scheme 2 in overall score, their performance profiles reveal distinct innovation focuses. Consistent with the scoring matrix presented in
Table 5, Scheme 3 demonstrates superior performance in two core Performance Needs: “Ecological Technology Integration” and “Functional Social Inclusion.” This indicates that, while meeting basic constraints (Basic Needs), continuous optimisation to enhance overall social and environmental performance is crucial for determining a scheme’s ultimate competitiveness. Conversely, Scheme 2 exhibits stronger performance in “Form Innovation and Experience Appeal,” showcasing exceptional responsiveness to “Attractive Needs” and creating a highly recognisable visual identity for the project.
The traditional design Scheme (Scheme 1) achieved the lowest comprehensive alignment score (0.3453), ranking last among the schemes. While scoring highest in “historical element preservation intensity,” demonstrating reliable control over a single rigid objective through experience-driven approaches, it falls short across dynamic, multidimensional performance goals such as public accessibility, ecological integration, social inclusivity, and innovative experiences. This confirms that traditional linear, experience-driven design processes often struggle to achieve breakthrough systemic optimisation when balancing multiple values, such as preservation, development, society, and the environment.
Additionally, the composite scores for Schemes 2 and 3 significantly outperform the traditional approach, reflecting not only their advantages in multi-objective optimisation but also revealing their potential as tourist destinations. Scheme 3 achieved the highest scores in “Ecological Technology Integration” and “Functional Social Inclusion,” indicating its ability to provide visitors with more comfortable microclimate environments (e.g., natural ventilation, green roofs) and more welcoming public spaces (e.g., barrier-free facilities, multi-functional activity areas). This extends visitor dwell time and enhances satisfaction. Scheme 2 excelled in “Form Innovation and Experiential Appeal.” Its bold new-and-old connecting structures (like aerial walkways) and dynamic facade treatments easily become visual landmarks for tourist photos, amplifying social media reach and boosting destination visibility. In contrast, while the traditional scheme preserves historical integrity, it lacks interactive spaces and visual focal points to engage visitors, making it difficult to stand out in the competitive cultural tourism market.
This outcome demonstrates that AI-assisted design generation not only meets fundamental preservation and functional requirements but also proactively responds to the tourism market’s demand for unique experiences and aesthetic value. By integrating visitor needs into the design generation process, we can create heritage spaces that harmoniously blend cultural depth with tourism appeal.
5. Conclusions
Regarding the evaluation of tourism performance, it is important to note that the TOPSIS assessment in this study was conducted by an expert panel rather than by actual visitors or tourists. While the evaluation criteria were explicitly derived from user-centred KANO analysis and include indicators relevant to tourism (such as public permeability and form innovation), the findings represent expert-based assessments of design quality rather than validated visitor preferences. Therefore, this study is presented as an exploratory pilot framework for tourism-oriented industrial heritage renewal, demonstrating the potential of the proposed human–machine collaboration paradigm to generate solutions that align with expert-identified tourism-related design priorities. Future research should incorporate visitor-based evaluations to validate the actual tourism performance of generated schemes.
Addressing the core challenges of “ambiguous requirements” and “disconnect between generation and evaluation” in industrial heritage renewal, this study proposes and systematically validates a hybrid decision-making framework and human–machine collaborative design paradigm. This framework integrates Kansei Engineering, the KANO model, generative AI (Nano Banana AI), and the TOPSIS multi-criteria decision-making method. Through theoretical development and empirical research using the Shanghai Libo Brewery as a case study, this paradigm first employs Kansei Engineering and the KANO model to systematically identify and scientifically classify diverse, ambiguous user perceptions and needs. It then converts these classified and quantified needs into structured prompts to drive the generation of AI solutions for targeted exploration. Finally, it employs a TOPSIS model built on the same demand system to conduct a multidimensional, comprehensive evaluation and selection of optimal solutions. The case study suggests that this framework can guide the generation process. The generated solutions (Schemes 2 and 3) show advantages over the traditional design method (Scheme 1) in key dimensions, with Scheme 3 achieving the highest comprehensive performance (Ci = 0.7274), followed by Scheme 2 (Ci = 0.5502), while Scheme 1 lagged notably behind (Ci = 0.3453). This supports the potential effectiveness of the complete closed-loop process from “needs insight” to “intelligent generation” to “scientific evaluation,” while recognising that the generative phase is exploratory and not fully reproducible without human guidance.
The contributions of this study are primarily manifested at two levels: theory and methodology.
1. Theoretical Contribution: This study pioneers the systematic integration of Kansei Engineering, KANO, and TOPSIS theories within the interdisciplinary field of industrial heritage renewal and generative design. It establishes a novel integrated theoretical framework encompassing “Humanistic Perception–Value Quantification–Intelligent Generation–Comprehensive Evaluation.” This framework not only addresses the prominent disconnect between “generation and evaluation” in current research but also deepens understanding of the “value-driven human–machine collaboration” paradigm. It emphasises the core navigational role of systematic requirement analysis and rational decision-making in guiding AI creativity, ensuring cultural adaptability, and achieving comprehensive performance in heritage renewal projects. This provides an interdisciplinary theoretical foundation for the deep application of intelligent technologies in heritage conservation.
Additionally, this study provides new methodological tools for industrial heritage tourism research. First, the constructed “emotional demand–intelligent generation–comprehensive evaluation” framework offers a data-driven approach centred on visitor experience for tourism destination design. Second, through the empirical case of Shanghai Libo Brewery, we demonstrate how to transform ambiguous visitor imagery into actionable design parameters and leverage AI to rapidly generate diverse solutions aligned with market preferences. Finally, the TOPSIS evaluation system incorporates indicators directly relevant to tourism (such as public permeability and form innovation), enabling scheme ranking that reflects their potential value as tourism products.
2. Methodology and Empirical Contributions: The study delivers a clear, actionable, and systematically documented intelligent design assistance workflow. Specifically, it establishes a standardised conversion method that transforms sensory imagery vocabulary into hierarchical design requirements via the KANO model, then encodes these into generative AI prompts. A detailed comparative and quantitative analysis, using the Shanghai Libo Brewery as a case study, not only demonstrates the framework’s feasibility as an exploratory approach but also reveals the significant advantages of the generative approach in balancing preservation and innovation, while enhancing social and environmental performance. It should be noted, however, that the generative design process is inherently iterative and human-guided; exact replication of the specific outputs may not be guaranteed. The value of this study lies primarily in the methodological framework and the demonstrable performance advantages of AI-assisted generation under structured guidance, rather than in the reproducibility of any single output. This provides empirical evidence and a practical toolkit for addressing complex multi-objective challenges in industrial heritage renewal design practices.
However, this study has certain limitations, which point to future research directions:
1. Limitations in research samples and evaluation dimensions: While the KANO questionnaire sample strives for comprehensiveness, it primarily reflects domestic contexts and does not fully account for value perception differences across diverse global cultures. TOPSIS evaluation, though incorporating expert scoring, remains inherently subjective. Future studies should conduct cross-cultural comparisons and explore integrating objective performance simulation data into the evaluation system to enhance the universality and objectivity of conclusions.
2. Framework Expansion and Dynamic Potential: This framework holds potential for transferable application to other types of existing stock renewal projects, such as historic districts and existing building renovations. Future research could further integrate big data on visitor behaviour (such as mobile phone signalling and social media photos) with real-time feedback (such as online reviews) to dynamically adjust demand weightings and evaluation criteria. This would establish an adaptive, self-optimising tourism-oriented heritage renewal design system. Additionally, the approach could be extended to renewal planning for other cultural tourism sites, such as historic districts and traditional villages, driving deeper application of artificial intelligence in the cultural tourism sector. Moreover, future work could aim to enhance the reproducibility of the generative phase by standardising prompt protocols and incorporating quantitative performance feedback loops, thereby moving from exploratory demonstration towards a more fully automated design support system.
In summary, the proposed integrated decision-making framework combining Kansei Engineering, the KANO model, generative AI, and TOPSIS—along with its human–machine collaboration paradigm—provides critical methodological support for advancing industrial heritage renewal design from an “experience-driven” to a “data- and value-driven” approach. Despite the aforementioned limitations, its potential to enhance design foresight, systematicity, and comprehensive benefits—including tourism appeal—signifies a significant stride toward scientific and refined human–machine intelligence collaboration in cultural heritage preservation and innovation.
Author Contributions
Conceptualization, Q.S. and H.Z.; methodology, Q.S.; software, Q.S.; validation, Q.S. and H.Z.; formal analysis, Q.S.; investigation, Q.S.; resources, Q.S.; data curation, Q.S.; writing—original draft preparation, Q.S.; writing—review and editing, H.Z.; visualisation, H.Z.; supervision, H.Z.; project administration, H.Z.; funding acquisition, H.Z. All authors have read and agreed to the published version of the manuscript.
Funding
This research was funded by the Shanghai Municipal Government’s Financial Support Fund for Promoting the Development of the Cultural and Creative Industries (2021410008).
Institutional Review Board Statement
Ethical review and approval were waived for this study by the Institutional Review Board of Shanghai Dianji University because the research involved only anonymous questionnaires and expert evaluations of existing design schemes, with no experimental intervention, no collection of sensitive personal data, and minimal risk to participants. Nevertheless, informed consent was obtained from all questionnaire respondents and expert evaluators prior to their participation.
Informed Consent Statement
Informed consent was obtained from all subjects involved in the study.
Data Availability Statement
Data are available upon request to the corresponding author.
Conflicts of Interest
The authors declare no conflicts of interest.
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