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Journal: Information, 2020
Volume: 11
Number: 472

Article: A Systematic Review of Indicators for Evaluating the Effectiveness of Digital Public Services
Authors: by Glauco Vitor Pedrosa, Ricardo A. D. Kosloski, Vitor G. de Menezes, Gabriela Y. Iwama, Wander C. M. P. da Silva and Rejane M. da C. Figueiredo
Link: https://www.mdpi.com/2078-2489/11/10/472

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