Integrating Multimodal User-Generated Content (UGC) for Spatial Analysis of Urban Tourism: A Behavior–Cognition–Affect Framework
Abstract
1. Introduction
2. Materials and Methods
2.1. Study Area
2.2. Research Framework
2.3. Data Sources and Preprocessing
2.3.1. Attraction Review Texts and Photos
- Core relevance means selecting attractions that have a significant connection with the overall tourist behavior network, including hotspots of tourist activity, nodes connecting core tour routes, as well as relatively marginal but highly concerned nodes in the activity chain.
- Data availability requires sufficient and stable review texts and photo data on mainstream tourism platforms to meet the needs of subsequent quantitative analysis.
- Type representativeness means covering diverse experience types as comprehensively as possible, such as landmarks and historical sites, natural ecology, theme parks, indoor parent–child venues, food markets, campus culture, etc., to reflect the different dimensions of Wuhan’s tourism attractiveness.
2.3.2. Tourist Vlog Videos
- daily life videos of local Wuhan residents;
- promotional videos from tourism practitioners;
- compilation videos covering multiple destinations, including Wuhan.
2.3.3. Other Data
2.4. Research Methods
2.4.1. Spatial Distribution and Accessibility Analysis
- (1)
- Kernel Density Estimation (KDE): As the primary spatial method for identifying tourist behavioral patterns at the regional scale, this method visually fits the density distribution of tourist activity points to identify hotspots and aggregation centers of tourist activities, presenting the spatial distribution pattern of tourist points of interest in Wuhan. Its core calculation model is:
- (2)
- Shortest Path Analysis: Combined with Wuhan’s road network data, the Dijkstra algorithm is employed to characterize tourist flow connections at the route scale and identify the minimum weight traffic corridors connecting core scenic spots, thereby revealing the spatial correspondence between scenic spot passenger flow and surrounding road network load. Its minimization objective can be expressed as:
2.4.2. Semantic Network Analysis
2.4.3. Quantitative Analysis of Landscape Elements
- (1)
- Coefficient of Variation (CV): The coefficient of variation is used to measure the degree of dispersion of the frequency of landscape elements, reflecting whether tourists’ visual attention is concentrated [36]. A higher CV value indicates that tourists’ shooting content is more concentrated on a few landscape elements; on the contrary, a lower value indicates that attention is relatively evenly distributed.
- (2)
- Entropy (E): This indicator measures the uncertainty and uniformity of landscape element distribution [37], and is adopted in this study to quantify the distribution uniformity of element frequencies in tourist photos. A higher entropy value indicates that the frequency distribution of various landscape elements is more uniform, and the visual content is more abundant and diverse; a lower entropy value indicates that the types of visual content are relatively single.
- (3)
- Sparsity (Spar): Sparsity is used to describe the proportion of “non-co-occurrence relationships” in the landscape element co-occurrence matrix, reflecting the tightness of the associations between elements [38]. A higher sparsity indicates weaker co-occurrence relationships between elements and looser visual combinations; on the contrary, a lower value indicates that the elements are closely associated and often appear in fixed combinations.
- (4)
- Landscape Node Richness (R): Defined as the number of independent landscape nodes identified by coding in a single photo, reflecting the element density and framing range of the shooting content [39].
2.4.4. Sentiment Analysis
2.4.5. LDA Topic Analysis
3. Results
3.1. Tourist Flow and Behavioral Characteristics at the Urban Scale
3.1.1. Tourist Travel Trajectories and Hotspot Distribution
3.1.2. Association Intensity and Behavioral Flow Between Scenic Spots
3.1.3. Word Frequency Statistics of Behavioral Text
3.2. Visual Focus and Resource Characteristics at the Scenic Spot Scale
3.2.1. Preference Analysis of Landscape Elements
3.2.2. Co-Occurrence Network Analysis of Landscape Elements
3.3. Tourist Emotional Feedback and Focus Topic Mining
3.3.1. Analysis of Overall Emotional Characteristics
3.3.2. Thematic Sentiment Tendency and Attribution Analysis
4. Discussion
4.1. Recommendations
- Control excessive commercialization and highlight local characteristics. The core of sustainable tourism development lies in maintaining regional uniqueness. It is necessary to reasonably control the commercial density of core scenic spots, require clear and transparent pricing of goods and services, and strengthen the overall tourist experience to ensure visitors perceive value for money. Local cultural and creative industries and intangible cultural heritage (ICH) industries should be supported to retain regional features, standardize business operations, and avoid homogenization of business formats.
- Optimize passenger flow regulation. The unbalanced distribution of tourist flows mainly stems from insufficient publicity and relatively weak attractiveness of peripheral scenic spots. To address unbalanced tourist flow distribution, big data should be used to recommend high-rated, low-congestion alternative scenic spots and roaming routes. Meanwhile, it is necessary to strengthen the promotion of these peripheral attractions and improve their service quality, so as to promote the coordinated development of popular and less-crowded scenic spots and alleviate the contradiction between overcrowding in core areas and underutilization in surrounding areas.
- Strengthen traffic governance and travel accessibility. Strengthen education on drivers’ traffic etiquette and civility; optimize transport capacity allocation during peak hours to alleviate the difficulty and high cost of hailing vehicles; improve the connectivity between scenic spots and urban traffic, widen surrounding roads, and add parking areas and diversion channels.
- Improve seasonal service adaptability. Some tourists may feel frustrated because they miss characteristic seasonal landscapes due to inappropriate visiting time. Therefore, scenic spots should release seasonal travel guides and weather prompts to avoid tourists missing the best visiting time caused by information gaps; in addition, add comfortable facilities such as sunshades, wind shelters, and rain shelters to make up for the shortcomings of climate experience in outdoor scenic spots.
- Implement differentiated operation and management of scenic spots. Tourists’ shooting behavior is an important part of the experience. For humanistic and historical scenic spots with highly focused visual attention, efforts should be made to improve cultural relic interaction and shooting guidance to extend the duration of tourists’ emotional immersion; for natural and leisure scenic spots with diverse visual elements and open viewing angles, it is necessary to protect landscape permeability and viewing facilities; for leisure and entertainment scenic spots, optimize the visual presentation of facilities, create a social communication atmosphere, and promote the transformation from online communication to offline revisits.
- Strengthen UGC communication empowerment. Explore high-quality visual UGC resources, connect check-in points through thematic narration, promote the upgrading of resource display to emotional connection, and help disseminate the urban image.
4.2. Promotion and Limitations
5. Conclusions
- Behavioral patterns preliminarily outline the overall tourism image of the city. Wuhan’s tourism presents a core-periphery spatial structure: tourist activities are highly concentrated in the central urban area, forming a dense cluster of highly associated attractions such as Yellow Crane Tower, Jianghan Road, and Hubei Provincial Museum. The results indicate that a denser distribution of attractions and service facilities tends to attract more tourists, while tourism development in turn promotes the growth of the local tertiary industry, creating a virtual cycle. At the same time, this spatial agglomeration also reinforces the dissemination and emotional endorsement of iconic symbols such as Yellow Crane Tower and hot dry noodles on social media.
- Tourists’ perception is formed through behavioral experiences, and visual cognition further differentiates tourist preferences and resource characteristics across different attraction types. Significant differences in visual cognition exist across different scenic spots in Wuhan, which can be roughly divided into three categories: humanistic and historical scenic spots focus on historical buildings and cultural relics; natural scenic spots emphasize open ecological landscape views; leisure and entertainment scenic spots focus on activity scenes and amusement facilities.
- The formation of tourism destination emotions is a multi-stage cumulative process that runs through various experience touchpoints. Tourists’ emotional feedback can provide targeted directions for experience optimization. Specifically, emotional responses to in-depth cultural experiences and high-quality natural landscapes in Wuhan are positive, whereas consumption-oriented and highly crowded scenic spots in the city tend to generate negative evaluations. These negative emotions are mainly concentrated on price perception, management order, and service quality, thereby highlighting clear priorities for improvement.
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
Abbreviations
| UGC | User-Generated Content |
| GIS | Geographic Information System/Science |
| NLP | Natural Language Processing |
| LDA | Latent Dirichlet Allocation |
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| Rank | Attraction Name | Type | Number of Valid Reviews | Number of Initial Photos | Final Photo Samples (10% Random Sampling) |
|---|---|---|---|---|---|
| 1 | Yellow Crane Tower Park | Historic Site | 5998 | 3176 | 310 |
| 2 | Hubei Provincial Museum | Chu Culture | 3637 | 3989 | 386 |
| 3 | East Lake Scenic Area | Outdoor Leisure | 3000 | 2757 | 274 |
| 4 | Wuhan Two-Rivers Cruise | Night River View | 4828 | 3731 | 370 |
| 5 | HHAn Wuhan Polar Ocean Park | Indoor Parent–Child | 3490 | 3016 | 288 |
| 6 | Wuhan Happy Valley | Theme Park | 3340 | 2534 | 253 |
| 7 | Hubu Lane | Food Market | 2400 | 1303 | 129 |
| 8 | Wuhan Huabohui | Flower and& Outing | 2916 | 2228 | 218 |
| 9 | Wuhan University | Campus Culture | 3195 | 1238 | 123 |
| Rank | Keyword | Frequency | Rank | Keyword | Frequency |
|---|---|---|---|---|---|
| 1 | Wuhan | 2429 | 16 | Friends | 226 |
| 2 | Delicious | 835 | 17 | Queuing | 216 |
| 3 | Yellow Crane Tower | 556 | 18 | Shumai | 200 |
| 4 | Hot Dry Noodles | 427 | 19 | Morning | 196 |
| 5 | Breakfast | 424 | 20 | Yangtze River | 185 |
| 6 | Check-in | 401 | 21 | Good | 173 |
| 7 | East Lake | 361 | 22 | Li Huangpi Road | 167 |
| 8 | Like | 352 | 23 | Doupi | 167 |
| 9 | Evening | 322 | 24 | Gude Temple | 166 |
| 10 | Hotel | 319 | 25 | Jianghan Road | 162 |
| 11 | Taste | 309 | 26 | Museum | 157 |
| 12 | Taking Photos | 293 | 27 | Afternoon | 157 |
| 13 | Beef Noodles | 284 | 28 | Ferry | 146 |
| 14 | Hankou | 250 | 29 | Characteristic | 144 |
| 15 | Architecture | 246 | 30 | Experience | 139 |
| Rank | Category | Frequency | Proportion | Dimension Keyword |
|---|---|---|---|---|
| 1 | Scenic Spot and Location | 5435 | 33.076% | Wuhan, Yellow Crane Tower, East Lake, Hankou, Li Huangpi Road, Gude Temple, Jianghan Road, Museum, River Beach, Yangtze River Bridge, Liangdao Street, Tanhualin, Bagong House, Jianghan Pass, Wuhan University, Hubei Provincial Museum, Jianghan Road Pedestrian Street, Hubu Lane, etc. |
| 2 | Food and Cuisine | 3793 | 23.083% | Delicious, Hot Dry Noodles, Taste, Beef Noodles, Breakfast, Shaomai, Breakfast, Doupi, Carbonated Water, Mouthfeel, Glutinous Rice, Oil Cake, Fried Dough Sticks, Coffee, Takeout, Noodle Nest, Flavor, Three Fresh Bean Skin, Tea Yan Yue Se, Chicken Crown Bun, Lotus Root Soup, etc. |
| 3 | Activity and Experience | 2161 | 13.151% | Check-in, Taking Photos, Queuing, Characteristic, Experience, Feeling, Suitable, Tourism, Travel Guide, Travel, Strolling, Visiting, Itinerary, Reservation, Experience, Challenge, Appreciation, Relaxation, Walking and Eating, etc. |
| 4 | Emotional Evaluation | 1577 | 9.597% | Like, Good, Cute, Beautiful, Comfortable, Happy, Joyful, Romantic, Artistic, Expectation, Fun, Authentic, Wow, Atmosphere, Success, Cheap, Fragrant, Cozy, Wonderful, etc. |
| 5 | Time | 1231 | 7.491% | Evening, Morning, Afternoon, Noon, Tomorrow, Yesterday, Night View, Sunset, Two Days, First Day, Dusk, etc. |
| 6 | Transportation | 1043 | 6.347% | Taxi, Subway, Walking, High-Speed Rail, Ferry, Wharf, Cycling, Bicycle, Subway Station, Train, Bus, Route, Airplane, etc. |
| 7 | Others | 1192 | 7.254% | Friend, Architecture, Weather, History, Culture, Life, Price, Design, School, Story, Plan, Mood, etc. |
| Tree Node | Free Node | Reference Point Description |
|---|---|---|
| 1. Tourism Support System | 1. Information Board; 2. Tourist Map; 3. Hotel; 4. Entertainment Facilities; 5. Rest Facilities | Mainly covers service facilities and venues oriented towards tourists |
| 2. Material Culture | 1. Ancient Artifacts; 2. Modern Crafts; 3. Historical Sites and Relics | Exhibits, decorative ornaments, and historical relics related to culture and history |
| 3. Natural Scenery | 1. Vegetation; 2. Mountains; 3. Water Scenery; 4. Sky; 5. Animals | Natural ecological landscapes in the scenic area, such as mountains and rivers, sky, animals and plants, etc. |
| … | … | … |
| Rank | Attraction Name | CV | E | Spar | R |
|---|---|---|---|---|---|
| 1 | Yellow Crane Tower Park | 4.149 | 6.594 | 0.290 | 1.895 |
| 2 | Hubei Provincial Museum | 6.134 | 2.869 | 0.298 | 1.151 |
| 3 | East Lake Scenic Area | 4.047 | 5.607 | 0.306 | 2.157 |
| 4 | Wuhan Two-Rivers Cruise | 2.516 | 5.473 | 0.698 | 3.635 |
| 5 | HHAn Wuhan Polar Ocean Park | 4.734 | 4.786 | 0.422 | 1.392 |
| 6 | Wuhan Happy Valley | 3.077 | 5.547 | 0.408 | 2.186 |
| 7 | Hubu Lane | 2.811 | 5.324 | 0.369 | 1.961 |
| 8 | Wuhan Huabohui | 3.146 | 5.465 | 0.454 | 2.188 |
| 9 | Wuhan University | 2.911 | 5.240 | 0.470 | 2.236 |
| Rank | Comments (Chinese–English Translation) | Sentiment Score | Sentiment Tendency |
|---|---|---|---|
| 1 | The service staff at the scenic spots are very friendly, and every project has its own unique features. It is wonderful, and there are so many fun activities for kids. I do not want to leave after playing—how can there be such a fun place! | 73.62 | Strongly Positive |
| 2 | During the summer vacation, tickets for the provincial museum are extremely popular and need to be booked several days in advance. | 2.2 | Neutral |
| 3 | It is not necessary to go unless you have to; the cost–performance ratio is too low. | −6.4 | Slightly Negative |
| 4 | It is extremely uncomfortable being packed with people. It took an hour to go upstairs; the corridor was full of people, reeking of carbon dioxide, and completely airless. I almost passed out, and it is very dangerous—stampede incidents are likely to happen. I will never go to Yellow Crane Tower during holidays again. I have no mood to appreciate it at all, and it is not suitable to go in bad weather either. The photos do not look good, they are hazy. Overall, the experience is terrible! | −61.98 | Strongly Negative |
| Attraction Name | Position Emotion | Neutral Emotion | Negative Emotion |
|---|---|---|---|
| Wuhan Huabohui | 85.56% | 11.35% | 3.09% |
| Wuhan Happy Valley | 85.48% | 11.68% | 2.84% |
| East Lake Scenic Area | 83.95% | 9.30% | 6.75% |
| Hubei Provincial Museum | 83.04% | 14.19% | 2.77% |
| HHAn Wuhan Polar Ocean Park | 82.92% | 14.79% | 2.29% |
| Wuhan University | 82.25% | 15.81% | 1.94% |
| Wuhan Two-Rivers Cruise | 78.56% | 15.65% | 5.79% |
| Yellow Crane Tower Park | 71.91% | 18.21% | 9.88% |
| Hubu Lane | 65.25% | 18.71% | 16.04% |
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Li, W.; Fan, J.; Xie, Z.; Xu, W.; Wang, W. Integrating Multimodal User-Generated Content (UGC) for Spatial Analysis of Urban Tourism: A Behavior–Cognition–Affect Framework. Appl. Sci. 2026, 16, 4518. https://doi.org/10.3390/app16094518
Li W, Fan J, Xie Z, Xu W, Wang W. Integrating Multimodal User-Generated Content (UGC) for Spatial Analysis of Urban Tourism: A Behavior–Cognition–Affect Framework. Applied Sciences. 2026; 16(9):4518. https://doi.org/10.3390/app16094518
Chicago/Turabian StyleLi, Wenjing, Junjie Fan, Zouyue Xie, Wenqu Xu, and Wenqi Wang. 2026. "Integrating Multimodal User-Generated Content (UGC) for Spatial Analysis of Urban Tourism: A Behavior–Cognition–Affect Framework" Applied Sciences 16, no. 9: 4518. https://doi.org/10.3390/app16094518
APA StyleLi, W., Fan, J., Xie, Z., Xu, W., & Wang, W. (2026). Integrating Multimodal User-Generated Content (UGC) for Spatial Analysis of Urban Tourism: A Behavior–Cognition–Affect Framework. Applied Sciences, 16(9), 4518. https://doi.org/10.3390/app16094518

