1. Introduction
Nowadays, work environments, among other factors, are becoming increasingly complex due to the growing incorporation of technologies, making certain processes easier. However, it entails greater demands with a potential overload for workers (
Young et al., 2015). According to the literature, the physical and social aspects of the work environment, such as job-specific characteristics and future expectations, significantly influence employees’ well-being. Workplace conditions and interpersonal relationships can impact staff well-being, which in turn has broad effects on productivity (
Dumitriu et al., 2025). Among them, mental workload (MWL) is found to be one of the most important factors (
Rubio-Valdehita et al., 2017).
Notwithstanding the development of research on MWL, there is no universally accepted definition due to the abundance of theoretical work related to the construct, phenomena interpretations, and contributions from different fields (
Longo et al., 2022). Broadly speaking, MWL can be intuitively defined as “the total cognitive work required for a human being to perform a task over time” (
Longo et al., 2022, p. 8) or as “the level of attentional resources required to meet both objective and subjective performance criteria, which may be mediated by task demands, external support, and past experience” (
Young & Stanton, 2005, chap. 39-1). MWL is a multidimensional construct. Therefore, due to the
Different models have been proposed to explain the impact of MWL. On the one hand, according to the resource or attentional model, the demand for resources increases as the difficulty of the task increases. If resources are not sufficient, performance is compromised (
Wickens, 2002,
2008). This results in higher error frequency and poorer individual performance, especially when time pressure merges with capacity issues (
Liu & Lo, 2018). On the other hand, integrative resource models account for the multidimensional nature of MWL (
Hart & Staveland, 1988). Thus, MWL includes subjective processes that would affect physical abilities, leading to fatigue, errors, changes in behavior and work performance (
Rubio et al., 2010;
Tao et al., 2019).
Negative effects occur in all situations where MWL levels are inadequate (
Wickens et al., 1998;
González et al., 2005). An imbalance between task demands and workers’ capabilities can occur due to mental work overload or underload. In the case of overload, workers are subject to more demands than they can cope with. Meanwhile, with underload, workers are subject to very simple tasks with little cognitive demand (
Cabrera et al., 2010). The risks of overload have been identified early on; however, other current concerns are stress, boredom, and underload (
Hancock & Warm, 1989;
Becker et al., 1991), affecting workers’ performance and satisfaction.
Empirical evidence on MWL covers a wide range of tasks, and different methods have been used for its measurement (
Longo et al., 2022). Tasks requiring repetitive activities or great focus, such as those performed by train drivers, vehicle drivers, or flight operators, have been frequently investigated.
Hassanzadeh-Rangi et al. (
2023) conducted a study on train drivers and showed that the MWL measured through NASA-Task Load Index (TLX) (
Hart & Staveland, 1988) had a significant correlation with work fatigue. Furthermore, MLW increased significantly at the end of the workday, with this being the moment with the highest probability of accidents. In simulated flight multitasking, heart rate and prefrontal cortex (PFC) activation were shown to be useful for identifying changes in MWL using a combination of functional near-infrared spectroscopy (fNIRS) and electrocardiogram (ECG) (
Li et al., 2022).
MWL in healthcare workers is of special interest, because healthcare is considered one of the most unsafe work environments (
Moore & Kaczmarek, 1990) due to exposure to biological, chemical, physical, ergonomic, and psychosocial hazards (
Mossburg et al., 2019). The study by (
Espinoza-Aguilera & Luengo-Martínez, 2022) shows that during the COVID-19 pandemic, 78.3% of Chilean healthcare workers showed a high MWL measured with the Subjective Mental Workload Scale (ESCAM, for its Spanish acronym) (
Rolo et al., 2009). Another study found a moderate negative correlation between MWL of Chinese nurses and public health emergency response capability (
He et al., 2024). In a systematic review conducted with nurses from the emergency units of developing countries, they were found to experience increased MWL that hindered quality of care improvements (
Yuan et al., 2023). Moreover, surgeons in Iranian hospitals with a high MWL were shown to have negative effects on their performance (
Jalali et al., 2023)
Therefore, assessing MWL is key in the study of workers’ welfare, performance optimization, and error minimization (
Longo et al., 2022). Although MWL has been studied in terms of different tasks, techniques, and measurement instruments, there are no published studies on the evolution of scientific production on this matter. In this sense, this study lays the groundwork for the literature published between 1975 and 2024 on MWL, in addition to being a literature review guide for future research works. Consequently, the objective of this study is to analyze the development of literature on mental workload in terms of the most relevant studies, main authors and their networks, main journals and keywords, countries and institutions leading research, and main research areas. To achieve the objective, a scientometric analysis of the literature on mental workload was conducted by searching for scientific articles published in the Web of Science (WoS) database for the specified period. Additionally, scientometric analyses were applied to examine co-authorships and keyword co-occurrence.
As the first study of its kind on mental workload, the findings aim to serve as a guide for future lines of research, providing direction to researchers regarding the development of studies on this construct.
The following section presents a description of the materials and methods used. It continues with the findings resulting from the analysis. Finally, the results are discussed, concluding with the insights drawn from them.
2. Materials and Methods
This is a descriptive conclusive research work with a longitudinal cut (
Malhotra, 2004), with a non-experimental design of bibliographic research (
Campo-Ternera et al., 2018). It was developed based on a scientometric and bibliometric analysis.
Scientometrics is the study of the quantitative aspects of scientific and technological literature, and it is used to develop science policies in countries and organizations (
Van Raan, 1997;
Garfield, 2009). Bibliometrics, in turn, is the method used to quantitatively analyze the production of scientific literature (
De Solla Price, 1963;
White & McCain, 1989;
Bailón-Moreno et al., 2005). Through these approaches, patterns, relationships, trends, and indicators are identified based on scientific information published in news articles or scholarly journals (
Michán & Muñoz-Velasco, 2013).
Considering the large number of articles that can be found in a given area, the evolution of the subject of study can be investigated by means of bibliometric techniques, thus contributing to improve its understanding (
Expósito-López & Olmedo-Moreno, 2020). This is relevant considering that the process of scientific research has accelerated with the emergence of electronic journals. The publication dynamics is more efficient, open, and massive, with new access technologies and organizational models to exploit digital collections in an innovative way (
Michán & Muñoz-Velasco, 2013).
The questions this study seeks to answer are outlined below:
What is the time evolution of the MWL study?
What are the most relevant studies on MWL?
What are the main authors and their networks researching MWL?
What are the main journals and keywords on MWL?
Which countries and institutions are leading research on MWL?
What are the main areas of MWL research?
The bibliometric indicators used for the analysis were articles, citations, journals, institutions, authors, and countries. Furthermore, scientometric analyses were conducted for the review of co-authorships between authors, institutions, countries, and the co-occurrence of keywords related to MWL, which allowed designing a detailed map with key concepts based on frequency data and their respective clusters. The indicators used, such as the number of publications, aim not only to measure productivity but also influence, through metrics like the “h-index” or Hirsch index, and the “impact factor”. The former is a measure that seeks to reflect the balance between the number of scientific publications by a person and the impact they have, as measured by the number of citations received.
Hirsch (
2005) defined h-index as “A scientist has index h if h of his or her Np articles have at least h citations each and the other (Np-h) articles have fewer than h citations each”. The latter refers to the average number of citations received by articles published in a journal over the previous two and five years. The “journal quartile (Q)” was also included, which is mainly used to assess the quality of scientific journals within their subject area. In addition, collaboration indicators such as co-authorship networks were used, as they reveal collaborative work dynamics and may be associated with greater impact. These indicators aim to provide a broad and in-depth view of the development of the literature on mental workload.
Thus, in March 2025, a search was conducted for scientific articles published in the Web of Science (WoS) database and its indicators Science Citation Index Expanded (SCI-EXPANDED), Social Sciences Citation Index, Arts and Humanities Citation Index, and Emerging Sources Citation Index. The following search strategy was used: (TS = (“mental workload”)) AND DT = (article) Timespan: 1975–2024. For the analysis, all articles found by this strategy were included.
The Web of Science (WoS) database was selected due to its strong reputation, ease of access, and broad coverage of relevant scientific literature, as the analysis focused exclusively on peer-reviewed and high-impact studies (
Granda-Orive et al., 2013;
Velt et al., 2020). On the other hand, WoS records begin in 1975, which is why the analysis starts from that year. The endpoint is set in 2024 to ensure the inclusion of data from the complete year.
Table 1 shows the phases of the scientometric analysis, while
Table 2 shows the criteria used for the association analyses in VOSviewer.
4. Discussion
The results of this study answer the initially posed questions, and its objective is achieved by summarizing information from the literature on mental workload.
The scientometric analysis of mental workload (MWL) reveals a significant evolution in scientific production from 1975 to 2024, with a marked increase over the past ten years. This growth reflects not only academic interest in the phenomenon but also its relevance in increasingly demanding and technologically complex work environments (
Barreto et al., 2019).
This is consistent with the high number of journals with 0 citations or less than 50 (87.16%), potentially reflecting the publications’ increase in recent years and the wide applicability of MWL to different tasks (
Longo et al., 2022) and thus suggesting that citations are not concentrated in a handful of journals. The increasing number of studies on MWL validate that the subject warrants further research.
The concentration of publications in fields such as engineering, psychology, transportation, and health suggests that mental workload (MWL) is a cross-disciplinary construct, approached from multiple academic domains. This reflects the broad relevance of MWL across diverse occupational settings and research traditions. The variety of measurement methods such as NASA-TLX, EEG, fNIRS, and ECG, demonstrates a concerted effort to capture the multidimensional nature of the phenomenon. These methods span subjective, physiological, and neurocognitive approaches, each contributing unique insights into how mental workload manifests and affects performance. However, despite the methodological richness, the lack of a universally accepted definition of MWL continues to pose a challenge for theoretical consolidation. The absence of consensus limits the comparability of findings across studies and hinders the development of unified frameworks that could guide future research and practical applications.
The leadership of countries such as the United States, China, and Germany, along with institutions like Sapienza University of Rome and the United States Department of Defense, suggests a geographical concentration of research activity. This observation is consistent with findings by
Longo et al. (
2022) and applies to scientific research more broadly, where studies indexed in major databases are disproportionately concentrated in high-income countries.
Asubiaro et al. (
2024), highlights that this imbalance creates a gap in the visibility and representation of scientific output from developing regions. Such disparity underscores the importance of promoting research in underrepresented regions, particularly in Latin America, to enrich the understanding of phenomena from diverse cultural and contextual perspectives.
According to the sample articles, the topic has not been previously addressed through bibliometrics and scientometrics as main methods. Hence, the main strength of this study is its innovative nature. This allows analyzing scientific production and all phenomena related to science communication, which is another strength of this study.
Although the objective of this study was achieved through the application of a valuable tool such as scientometric analysis, this type of study presents limitations from various perspectives that must be considered to avoid biased interpretations. First, these analyses are subject to coverage bias in databases due to the priority most platforms give to certain languages, regions, or disciplines. As a result, articles that could be relevant to the study may be excluded (
Taques, 2025). Additionally, the use of databases such as Web of Science or Scopus tends to favor publications in English, leading to an underrepresentation of scientific output in other languages, particularly that produced in Latin America (
Camps, 2008). This issue is further accentuated by the fact that this analysis relied on a single database (WoS). One way to overcome these limitations is to use multiple databases; however, this approach is not without challenges, such as the proper handling of selection criteria, applied filters, and the integration of different data sources (
Taques, 2025). Moreover, the use of secondary databases is subject to information bias and errors related to classification algorithms, which may result from inaccurate or incomplete data.
In this study, only one search strategy was used, including the term “mental workload”, as it is the most precise term representing the construct. However, as
Taques (
2025) points out, it is possible that authors omit essential information in the metadata of their publications, particularly in abstracts or keywords, which could lead to the exclusion of relevant articles. This omission may negatively affect the visibility of such articles and reduce their citation potential.