Reflecting the Self: The Mirror Effect of Narcissistic Self-Regulation in Older Adults’ Evaluations of Empathic vs. Cold Socially Assistive Robots
Abstract
1. Introduction
1.1. Literature Review
1.1.1. Empathy and Social Cues in Human–Robot Interaction
1.1.2. Personality and Individual Differences in HRI
1.1.3. Narcissism and Interpersonal Dynamics
1.1.4. Integrating Narcissism with Empathic vs. Cold Robot Behavior
1.2. The Present Study
Hypotheses
1.3. Theoretical Model: The Mirror Effect
2. Materials and Methods
2.1. Participants
2.2. Materials
2.2.1. Video Stimuli
- Empathic Condition (n = 270; 140 men and 130 women). In this version, Novi spoke in a warm and gentle tone, maintained eye contact, used natural prosodic modulation, and offered supportive verbal cues (e.g., “I can see your hands are trembling a little, take your time, I’m right here with you.”).
- Cold Condition (n = 257; 131 men and 126 women). In this version, Novi spoke in a flat, mechanical tone, avoided eye contact, minimized verbal cues, and omitted any empathic references (e.g., “Acknowledged. Preparing tea. Please specify type.”).
2.2.2. Final Stimulus Set and Standardization
2.2.3. AI Video-Generation Tools and Production Pipeline
Manipulation Validation (Expert Ratings)
2.2.4. Pre-Manipulation Questionnaires
Demographic Questionnaire
Narcissistic Admiration and Rivalry
2.2.5. Post-Manipulation Questionnaires
Perceived Recognition Scale
Robot Interaction Evaluation
2.3. Measurement Validity for an Older Adult Population
2.4. Procedure
“Please watch the following interaction carefully and imagine that you are in Mr. Cohen’s [Ms. Cohen’s] place. Afterward, you will answer several questions about how you felt during the interaction.”
2.5. Design
2.6. Ethical Considerations
2.7. Statistical Analyses
2.8. Data Availability
3. Results
3.1. Background and Sociodemographic Variables
3.2. Univariate Analyses
3.3. Perceived Recognition
3.4. Anthropomorphism
| Outcome | ||||||||
|---|---|---|---|---|---|---|---|---|
| M: Perceived Recognition | Y: Anthropomorphism | |||||||
| Predictor | Coeff. | SE | p | Coeff. | SE | p | ||
| X1: Narcissistic Admiration (ADM) | 0.20 | 0.04 | <0.001 | 0.04 | 0.04 | 0.343 | ||
| X2: Narcissistic Rivalry (RIV) | −0.04 | 0.04 | 0.380 | 0.00 | 0.04 | 0.900 | ||
| M: Perceived Recognition | – | – | – | 0.52 | 0.04 | <0.001 | ||
| W: Condition | 0.34 | 0.04 | <0.001 | 0.04 | 0.04 | 0.270 | ||
| X1 × W: ADM × Condition | 0.03 | 0.04 | 0.504 | 0.04 | 0.04 | 0.243 | ||
| X2 × W: RIV × Condition | −0.15 | 0.04 | <0.001 | 0.05 | 0.04 | 0.217 | ||
| Constant | −0.10 | 0.04 | 0.813 | 0.00 | 0.04 | 0.989 | ||
| R2 = 0.17 | R2 = 0.29 | |||||||
| F = 22.03, p < 0.001 | F = 36.84, p < 0.001 | |||||||
| Conditional Indirect Association of ADM with Anthropomorphism through Perceived Recognition | ||||||||
| Condition | Coeff. | Boot SE | Boot LCI | Boot UCI | ||||
| Cold (−1) | 0.09 | 0.04 | 0.01 | 0.17 | ||||
| Empathic (+1) | 0.12 | 0.03 | 0.07 | 0.18 | ||||
| Conditional Indirect Association of RIV with Anthropomorphism through Perceived Recognition | ||||||||
| Condition | Coeff. | Boot SE | Boot LCI | Boot UCI | ||||
| Cold (−1) | 0.06 | 0.03 | 0.00 | 0.12 | ||||
| Empathic (+1) | −0.10 | 0.02 | −0.15 | −0.05 | ||||
3.5. Likability
| Outcome | ||||||||
|---|---|---|---|---|---|---|---|---|
| M: Perceived Recognition | Y: Likability | |||||||
| Predictor | Coeff. | SE | p | Coeff. | SE | p | ||
| X1: Narcissistic Admiration (ADM) | 0.20 | 0.04 | <0.001 | 0.05 | 0.04 | 0.207 | ||
| X2: Narcissistic Rivalry (RIV) | −0.04 | 0.04 | 0.380 | −0.00 | 0.04 | 0.270 | ||
| M: Perceived Recognition | – | – | – | 0.60 | 0.04 | <0.001 | ||
| W: Condition | 0.34 | 0.04 | <0.001 | 0.03 | 0.04 | 0.496 | ||
| X1 × W: ADM × Condition | 0.03 | 0.04 | 0.504 | −0.03 | 0.04 | 0.432 | ||
| X2 × W: RIV × Condition | −0.15 | 0.04 | <0.001 | 0.02 | 0.04 | 0.563 | ||
| Constant | −0.10 | 0.04 | 0.813 | 0.00 | 0.03 | 0.987 | ||
| R2 = 0.17 | R2 = 0.38 | |||||||
| F = 22.03, p < 0.001 | F = 53.67, p < 0.001 | |||||||
| Conditional Indirect Association of ADM with Likability through Perceived Recognition | ||||||||
| Condition | Coeff. | Boot SE | Boot LCI | Boot UCI | ||||
| Cold (−1) | 0.10 | 0.05 | 0.01 | 0.20 | ||||
| Empathic (+1) | 0.14 | 0.03 | 0.08 | 0.20 | ||||
| Conditional Indirect Association of RIV with Likability through Perceived Recognition | ||||||||
| Condition | Coeff. | Boot SE | Boot LCI | Boot UCI | ||||
| Cold (−1) | 0.07 | 0.04 | 0.00 | 0.14 | ||||
| Empathic (+1) | −0.11 | 0.03 | −0.17 | −0.06 | ||||
3.6. Perceived Intelligence
| Outcome | ||||||||
|---|---|---|---|---|---|---|---|---|
| M: Perceived Recognition | Y: Perceived Intelligence | |||||||
| Predictor | Coeff. | SE | p | Coeff. | SE | p | ||
| X1: Narcissistic Admiration (ADM) | 0.20 | 0.04 | <0.001 | 0.03 | 0.04 | 0.477 | ||
| X2: Narcissistic Rivalry (RIV) | −0.04 | 0.04 | 0.380 | −0.09 | 0.04 | 0.037 | ||
| M: Perceived Recognition | – | – | – | 0.43 | 0.04 | <0.001 | ||
| W: Condition | 0.34 | 0.04 | <0.001 | −0.17 | 0.04 | <0.001 | ||
| X1 × W: ADM × Condition | 0.03 | 0.04 | 0.504 | 0.05 | 0.04 | 0.191 | ||
| X2 × W: RIV × Condition | −0.15 | 0.04 | <0.001 | −0.03 | 0.04 | 0.444 | ||
| Constant | −0.10 | 0.04 | 0.813 | 0.00 | 0.04 | 0.918 | ||
| R2 = 0.17 | R2 = 0.18 | |||||||
| F = 22.03, p < 0.001 | F = 19.19, p < 0.001 | |||||||
| Conditional Indirect Association of ADM with Perceived Intelligence through Perceived Recognition | ||||||||
| Condition | Coeff. | Boot SE | Boot LCI | Boot UCI | ||||
| Cold (−1) | 0.07 | 0.03 | 0.01 | 0.14 | ||||
| Empathic (+1) | 0.10 | 0.02 | 0.05 | 0.15 | ||||
| Conditional Indirect Association of RIV with Perceived Intelligence through Perceived Recognition | ||||||||
| Condition | Coeff. | Boot SE | Boot LCI | Boot UCI | ||||
| Cold (−1) | 0.05 | 0.03 | 0.00 | 0.10 | ||||
| Empathic (+1) | −0.08 | 0.02 | −0.12 | −0.04 | ||||
3.7. Safety
| Outcome | ||||||||
|---|---|---|---|---|---|---|---|---|
| M: Perceived Recognition | Y: Safety | |||||||
| Predictor | Coeff. | SE | p | Coeff. | SE | p | ||
| X1: Narcissistic Admiration (ADM) | 0.20 | 0.04 | <0.001 | 0.05 | 0.04 | 0.224 | ||
| X2: Narcissistic Rivalry (RIV) | −0.04 | 0.04 | 0.380 | 0.02 | 0.04 | 0.600 | ||
| M: Perceived Recognition | – | – | – | 0.37 | 0.05 | <0.001 | ||
| W: Condition | 0.34 | 0.04 | <0.001 | −0.11 | 0.04 | 0.012 | ||
| X1 × W: ADM × Condition | 0.03 | 0.04 | 0.504 | −0.02 | 0.04 | 0.664 | ||
| X2 × W: RIV × Condition | −0.15 | 0.04 | <0.001 | 0.04 | 0.04 | 0.318 | ||
| Constant | −0.10 | 0.04 | 0.813 | 0.00 | 0.04 | 0.942 | ||
| R2 = 0.17 | R2 = 0.13 | |||||||
| F = 22.03, p < 0.001 | F = 13.03 p < 0.001 | |||||||
| Conditional Indirect Association of ADM with Safety through Perceived Recognition | ||||||||
| Condition | Coeff. | Boot SE | Boot LCI | Boot UCI | ||||
| Cold (−1) | 0.06 | 0.03 | 0.01 | 0.13 | ||||
| Empathic (+1) | 0.08 | 0.02 | 0.05 | 0.13 | ||||
| Conditional Indirect Association of RIV with Safety through Perceived Recognition | ||||||||
| Condition | Coeff. | Boot SE | Boot LCI | Boot UCI | ||||
| Cold (−1) | 0.04 | 0.02 | 0.00 | 0.09 | ||||
| Empathic (+1) | −0.07 | 0.02 | −0.11 | −0.03 | ||||
3.8. Intention to Use
| Outcome | ||||||||
|---|---|---|---|---|---|---|---|---|
| M: Perceived Recognition | Y: Intention to Use | |||||||
| Predictor | Coeff. | SE | p | Coeff. | SE | p | ||
| X1: Narcissistic Admiration (ADM) | 0.20 | 0.04 | <0.001 | 0.06 | 0.04 | 0.149 | ||
| X2: Narcissistic Rivalry (RIV) | −0.04 | 0.04 | 0.380 | 0.14 | 0.04 | <0.001 | ||
| M: Perceived Recognition | – | – | – | 0.34 | 0.04 | <0.001 | ||
| W: Condition | 0.34 | 0.04 | <0.001 | −0.14 | 0.04 | 0.002 | ||
| X1 × W: ADM × Condition | 0.03 | 0.04 | 0.504 | 0.02 | 0.04 | 0.585 | ||
| X2 × W: RIV × Condition | −0.15 | 0.04 | <0.001 | 0.07 | 0.04 | 0.078 | ||
| Constant | −0.10 | 0.04 | 0.813 | 0.00 | 0.04 | 0.920 | ||
| R2 = 0.17 | R2 = 0.14 | |||||||
| F = 22.03, p < 0.001 | F = 13.86, p < 0.001 | |||||||
| Conditional Indirect Association of ADM with Intention to Use through Perceived Recognition | ||||||||
| Condition | Coeff. | Boot SE | Boot LCI | Boot UCI | ||||
| Cold (−1) | 0.06 | 0.03 | 0.01 | 0.12 | ||||
| Empathic (+1) | 0.08 | 0.02 | 0.04 | 0.12 | ||||
| Conditional Indirect Association of RIV with Intention to Use through Perceived Recognition | ||||||||
| Condition | Coeff. | Boot SE | Boot LCI | Boot UCI | ||||
| Cold (−1) | 0.04 | 0.02 | 0.00 | 0.08 | ||||
| Empathic (+1) | −0.06 | 0.02 | −0.10 | −0.03 | ||||
4. Discussion
4.1. Summary of the Main Findings
Hypotheses and Overall Pattern of Support
4.2. Theoretical Contributions: Recognition as a Central Mechanism in HRI
4.3. Personality Dynamics: Why Admiration Benefits and Rivalry Can Backfire
4.4. Reconciling Mean Differences with Model-Based Condition Effects
4.5. Practical Implications for Social-Robot Design in Older Adult Care
4.6. Ethical and Psychological Considerations of Recognition-Based AI
4.7. Limitations
4.8. Directions for Future Research
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Acknowledgments
Conflicts of Interest
Appendix A
Perceived Recognition Scale (PRS): Items and Factor Loadings
| Item Wording | Loading |
|---|---|
| 1. The robot seemed to notice my emotional state. | 0.78 |
| 2. The robot acknowledged my presence during the interaction. | 0.66 |
| 3. The robot made me feel personally seen or recognized. | 0.85 |
| 4. The robot seemed to value me as an individual. | 0.91 |
| 5. I felt that the robot was attentive specifically to me. | 0.86 |
| 6. The robot’s behavior made me feel appreciated. | 0.82 |
Appendix B
Appendix B.1. Post Hoc Assessment of Common Method Variance and Discriminant Validity (CFA; AMOS)
Appendix B.2. Baseline Two-Factor Model
Appendix B.3. Single-Factor Model (CFA Analog of Harman’s Test)
Appendix B.4. Discriminant Validity: Free vs. Constrained Correlation
Appendix B.5. Common Latent Factor (CLF) Model
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| Men (n = 271) | Women (n = 256) | |||||
|---|---|---|---|---|---|---|
| Experimental Condition | ||||||
| Total Sample (N = 527) | Cold Robot (n = 131) | Empathic Robot (n = 140) | Cold Robot (n = 126) | Empathic Robot (n = 130) | Cold ≠ Empathic Statistics | |
| Age | 72.73 | 73.21 | 74.03 | 71.84 | 71.71 | t = −0.92 |
| Number of children | 2.90 | 2.96 | 2.98 | 2.76 | 2.88 | t = −0.55 |
| Sense of loneliness | 22.58 | 23.98 | 19.30 | 25.11 | 22.25 | t = 1.66 |
| Perceived social support | 73.41 | 71.40 | 74.46 | 74.69 | 73.06 | t = −0.36 |
| Previous experience with robots | χ2 = 0.15 | |||||
| Yes | 41.2% | 41.2% | 45.0% | 42.9% | 35.4% | |
| No | 58.8% | 58.8% | 55.0% | 57.1% | 64.6% | |
| Education | χ2 = 2.50 | |||||
| No high school degree | 11.0% | 9.2% | 9.3% | 15.9% | 10.0% | |
| High school degree | 27.7% | 22.1% | 27.9% | 29.4% | 31.5% | |
| Bachelor’s degree | 36.4% | 41.2% | 32.9% | 31.0% | 40.8% | |
| Master’s degree | 21.6% | 24.4% | 25.7% | 21.4% | 14.6% | |
| Ph.D. or equivalent | 3.2% | 3.1% | 4.3% | 2.4% | 3.1% | |
| Employment | χ2 = 4.78 | |||||
| Full time | 17.8% | 21.4% | 18.6% | 18.3% | 13.1% | |
| Part time | 14.0% | 11.5% | 9.3% | 16.7% | 19.2% | |
| Unemployed | 1.6% | 1.6% | 1.4% | 0.8% | 2.3% | |
| Going to school | 0.6% | 0.0% | 0.0% | 1.6% | 0.8% | |
| Home maker | 64.1% | 62.6% | 70.0% | 60.3% | 63.1% | |
| Retired | 1.9% | 3.1% | 0.7% | 2.4% | 1.5% | |
| Marital Status | χ2 = 7.38 | |||||
| Single | 2.8% | 2.3% | 0.7% | 5.6% | 3.1% | |
| Dating | 0.8% | 0.0% | 0.0% | 1.6% | 1.6% | |
| Cohabiting | 2.5% | 3.8% | 0.7% | 3.2% | 2.3% | |
| Married | 71.7% | 82.4% | 85.0% | 53.2% | 64.6% | |
| Separated | 0.6% | 0.8% | 0.0% | 0.8% | 0.8% | |
| Divorced | 13.9% | 8.4% | 5.7% | 22.2% | 20.0% | |
| Widowed | 7.8% | 2.3% | 7.9% | 13.5% | 7.7% | |
| Household income | χ2 = 3.19 | |||||
| Very high | 12.9% | 15.3% | 20.0% | 6.3% | 9.2% | |
| Somewhat high | 25.0% | 32.1% | 27.9% | 19.0% | 20.8% | |
| Moderate | 32.3% | 35.1% | 30.7% | 29.4% | 33.8% | |
| Somewhat low | 18.0% | 6.9% | 12.9% | 28.6% | 24.6% | |
| Very low | 11.8% | 10.7% | 8.6% | 16.7% | 11.5% | |
| Religiosity | χ2 = 3.05 | |||||
| Secular | 68.1% | 72.5% | 66.4% | 69.0% | 64.6% | |
| Traditional | 20.1% | 13.0% | 26.4% | 17.5% | 23.1% | |
| Religious | 8.2% | 9.9% | 5.7% | 8.7% | 8.5% | |
| Ultra-Orthodox | 3.6% | 4.6% | 1.4% | 4.8% | 3.8% | |
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | |
|---|---|---|---|---|---|---|---|---|
| 1. Narcissistic Admiration | – | 0.17 ** | 0.25 *** | 0.19 ** | 0.15 * | 0.15 * | 0.11 | 0.18 ** |
| 2. Narcissistic Rivalry | 0.24 *** | – | −0.18 ** | −0.02 | −0.11 | −0.16 * | 0.02 | 0.17 ** |
| 3. Perceived Recognition | 0.19 ** | 0.15 * | – | 0.44 *** | 0.50 *** | 0.45 *** | 0.28 *** | 0.30 *** |
| 4. Anthropomorphism | 0.09 | 0.03 | 0.57 *** | – | 0.49 *** | 0.48 *** | 0.52 *** | 0.52 *** |
| 5. Likability | 0.17 ** | 0.05 | 0.64 *** | 0.64 *** | – | 0.65 *** | 0.59 *** | 0.44 *** |
| 6. Perceived Intelligence | 0.05 | 0.01 | 0.40 *** | 0.39 *** | 0.61 *** | – | 0.57 *** | 0.43 *** |
| 7. Safety | 0.15 * | 0.06 | 0.43 *** | 0.40 *** | 0.57 *** | 0.60 *** | – | 0.64 *** |
| 8. Intention to Use | 0.13 * | 0.14 * | 0.36 *** | 0.50 *** | 0.55 *** | 0.53 *** | 0.65 *** | – |
| MeanCold Robot | 3.39 | 1.98 | 4.45 | 3.69 | 5.50 | 5.83 | 5.76 | 5.04 |
| Standard DeviationCold Robot | 0.83 | 0.77 | 1.22 | 1.45 | 1.32 | 1.08 | 1.16 | 1.70 |
| SkewnessCold Robot | −0.03 | 0.88 | −0.72 | 0.20 | −0.63 | −1.03 | −1.04 | −0.84 |
| KurtosisCold Robot | −0.43 | 0.32 | −0.50 | −0.70 | −0.37 | 0.72 | 0.48 | −0.27 |
| MeanEmpathic Robot | 3.39 | 1.97 | 5.20 | 4.33 | 6.07 | 5.78 | 5.79 | 4.95 |
| Standard DeviationEmpathic Robot | 0.80 | 0.69 | 0.86 | 1.40 | 1.12 | 1.06 | 1.25 | 1.85 |
| SkewnessEmpathic Robot | 0.05 | 0.83 | −1.45 | −0.29 | −1.30 | −0.77 | −1.13 | −0.74 |
| KurtosisEmpathic Robot | −0.49 | 0.52 | 2.35 | −0.67 | 1.09 | 0.12 | 0.51 | −0.61 |
| Cold Robot Condition (n = 257) | Empathic Robot Condition (n = 270) | ||||
|---|---|---|---|---|---|
| M | SD | M | SD | t | |
| Narcissistic Admiration | 3.39 | 0.83 | 3.39 | 0.80 | 0.10 |
| Narcissistic Rivalry | 1.98 | 0.77 | 1.97 | 0.69 | 0.18 |
| Perceived Recognition | 4.45 | 1.22 | 5.20 | 0.86 | 8.21 *** |
| Anthropomorphism | 3.69 | 1.45 | 4.33 | 1.40 | 5.17 *** |
| Likability | 5.50 | 1.32 | 6.07 | 1.12 | 5.37 *** |
| Perceived Intelligence | 5.83 | 1.08 | 5.78 | 1.06 | −0.47 |
| Safety | 5.76 | 1.16 | 5.79 | 1.25 | 0.34 |
| Intention to Use | 5.04 | 1.70 | 4.95 | 1.85 | 0.55 |
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Besser, A.; Zeigler-Hill, V.; Mazuz, K. Reflecting the Self: The Mirror Effect of Narcissistic Self-Regulation in Older Adults’ Evaluations of Empathic vs. Cold Socially Assistive Robots. Behav. Sci. 2026, 16, 164. https://doi.org/10.3390/bs16020164
Besser A, Zeigler-Hill V, Mazuz K. Reflecting the Self: The Mirror Effect of Narcissistic Self-Regulation in Older Adults’ Evaluations of Empathic vs. Cold Socially Assistive Robots. Behavioral Sciences. 2026; 16(2):164. https://doi.org/10.3390/bs16020164
Chicago/Turabian StyleBesser, Avi, Virgil Zeigler-Hill, and Keren Mazuz. 2026. "Reflecting the Self: The Mirror Effect of Narcissistic Self-Regulation in Older Adults’ Evaluations of Empathic vs. Cold Socially Assistive Robots" Behavioral Sciences 16, no. 2: 164. https://doi.org/10.3390/bs16020164
APA StyleBesser, A., Zeigler-Hill, V., & Mazuz, K. (2026). Reflecting the Self: The Mirror Effect of Narcissistic Self-Regulation in Older Adults’ Evaluations of Empathic vs. Cold Socially Assistive Robots. Behavioral Sciences, 16(2), 164. https://doi.org/10.3390/bs16020164

