1. Introduction
The high infectivity of Corona Virus Disease 2019 (COVID-19) in human-to-human transmission forced China’s epidemic prevention and control efforts into normalization. Normalization indicates that epidemic prevention and control work in China will be taken as a long-term strategic task until production and life order is restored to normal [
1]. In a certain sense, online teaching may become a long-lasting and preferred delivery mode during this crisis [
2]. Such a special period rendered online teaching a must for ensuring educational continuity, rather than a volitional option for improving educational quality [
3]. For Chinese English teachers, it was also the first time relying on various online platforms, devices and the Internet as the only delivery media to present their teaching assignments [
4]. Due to their inadequate preparation for the emerging phenomenon of remote teaching, English language teachers faced new challenges in developing their online instructional skills in parallel with standard online courses [
5]. Consequently, some English language teachers showed negative attitudes toward, or even refused to conduct, online teaching, which would definitely deteriorate online education quality [
6].
Whenever technology is used in conjunction with education, the teacher is one of the central players [
7]. In other words, in educational settings, teachers’ willingness can significantly influence the integration of technology into teaching practice. Previous research, however, has indicated that teachers were reluctant to accept different forms of online teaching due to a variety of reasons, such as concerns regarding the reliability of online teaching, the fear of unpredictable changes, and worries about workload issues [
8,
9]. In China, although previous studies have focused on English online teaching during the COVID-19 pandemic from different perspectives, such as English teachers’ anxiety during livestreaming [
10] and teachers’ role in online settings [
11], few studies have discussed EFL teachers’ intentions regarding online teaching during this confinement period. Therefore, an evidence-based evaluation of English language teachers’ behavioral intentions in adopting online teaching during the pandemic normalization process is important. Furthermore, it is unclear which factors have an impact on English language teachers’ adoption of online teaching, and to what extent these factors influence the adoption process under normalized regulations. Therefore, it is essential to devote scholarly attention to identify the influential factors for EFL teachers’ intention to adopt online teaching.
In recent decades, studies about individual’s intentions to use technology have been carried out via modeling psychological constructs [
12]. A widely employed and validated among these theories and models is the technology acceptance model [
13]. As a predictive model for understanding the user’s behavioral intentions regarding the use of technologies, TAM [
13] has gained acknowledged popularity and is regarded as a key model [
14], the best model [
15], a powerful and robust one [
16], or the gold standard [
17]. The TAM was developed for the purpose of identifying fundamental variables recommended by previous studies that explained the technology acceptance of users from the perspective of cognition and affection. The model specifies the relationships among perceived usefulness (PU), perceived ease of use (PEU), attitude (ATU) towards technology use and behavioral intention (BI) regarding technology use. Overall, the TAM has received empirical support as a valid model to understand the technology acceptance of users in various contexts [
18].
However, the TAM has been criticized for decades, mainly due to its over-simplicity, which lowers its explanatory power and provides less insight into technology acceptance [
19]. Therefore, there have been calls to extend the model by including other constructs [
20], so that the technology acceptance can be better revealed from wider perspectives. In response to these suggestions and criticisms of its too being parsimonious, the extended TAM models, adding some external variables, were proposed and validated. TAM research indeed continues to evolve and develop, but some external constructs such as self-efficacy (SE), facilitating conditions (FC), subjective norms (SN), and technological complexity (TC) and the relationships with those specified in the TAM, have remained relatively stable [
7,
12].
For the current study, by extending TAM [
13] with the salient constructs, the purpose of the study is to investigate what factors will have an influence on English teachers’ behavioral intentions to adopt online teaching under the normalization of the COVID-19 pandemic. Specifically, the following questions will be examined:
RQ1: What are the significant relationships among the selected factors (i.e., English teachers’ attitude, perceived usefulness, perceived use of ease, subjective norm, self-efficacy, technological complexity, and facilitating conditions) in the extended TAM that affect English teachers’ intentions to teach online under the pandemic normalization?
RQ2: What is the contribution of the selected factors in the extended TAM to explain English teachers’ intentions to teach online under the pandemic normalization?
The study hopes to contribute to the existing literature on technology acceptance by applying extended TAM to Chinese EFL teachers’ intentions to adopt online teaching under the normalization of the COVID-19 pandemics. It is hoped that the findings can also generate insights into the factors that affect EFL teachers’ intentions regarding online teaching. Finally, the study’s conclusions may serve as a guide for those involved in the field of education on how to take more efficient measures to improve EFL teachers’ intentions to implement online teaching, especially in times of crisis.
2. Literature Review
TAM was first defined by David [
13] as a theory that explains the factors influencing the intention to use information technology to improve performance in organizations. In addition to the behavioral intention to use information technology, TAM was further applied to a technology-friendly learning environment and learning management systems in education settings [
21,
22]. Therefore, in the current study, TAM was applied to the Chinese EFL teaching context from the perspective of EFL teachers. Meanwhile, some factors (e.g., individuals, application characteristics, belief, application characteristics, technology, and social influence) were found to be significant determinants of users’ behavioral intentions to use technology in education settings [
2,
4,
23,
24,
25]. Therefore, in the study, external variables based on previous findings were added to extend the TAM to offer it a better explanatory power for addressing the acknowledged shortcomings of TAM regarding its being parsimonious. These external constructs included individual factors such as self-efficacy, technological factors such as technological complexity, and organizational and social factors such as subjective norm and facilitating conditions. A detailed description of these added external variables, as well as the variables specified in the TAM, are presented as follows.
2.1. Technology Acceptance Model (TAM)
Technology acceptance research focuses primarily on users’ willingness to use technology per se. Based on findings from technology acceptance research originally conducted within business and information system contexts [
26], several models have been proposed to determine key determinants that impact users’ intentions to accept technology. Among popular models in technology acceptance research, TAM [
13] has been highlighted as a robust and powerful predictive model [
27]. Theoretically, the Theory of Reasoned Action (TRA) proposed by Ajzen and Fishbein [
28] serves as the theoretical foundation for TAM, which shows that people’s attitudes influence their social behavior. TAM was developed from TRA by extending and formulating it to identify fundamental variables that occur in technology acceptance at both cognitive and affective levels. Specifically, TAM outlines the relationships among variables including ATU, PEU, PU, BI, and actual usage (AU). PEU is hypothesized to directly affect PU. Together, PU and PEU have a direct impact on ATU which, in turn, influences BI directly, along with PU. Finally, AU is directly determined by BI. TAM is presented in
Figure 1.
Since its development, TAM has been widely used to explain technology acceptance in diverse domains, such as in the automotive industry [
29] and telemedicine [
30]. In an educational context, TAM also has been widely verified in studies on users’ acceptance of technology. For instance, TAM was used to investigate teachers’ usage behavior of learning management systems [
23,
31,
32] and measure students’ use of the Zoom application in a language course [
33]. In terms of online education, previous research has demonstrated that TAM is an effective mode to explore technology acceptance in online settings [
34,
35]. Additionally, TAM is reliable in assessing language teachers’ intentions to employ technology in the context of language instruction [
12,
36].
Despite the widespread acceptance of TAM, there have been calls to extend the model to address more sophisticated relationships. It was recommended to study TAM further to gain larger insights into its validity [
37]. In response to these suggestions and criticisms of its being too parsimonious, various extended TAM models, by adding some external variables, were proposed and validated. TAM research indeed continues to evolve and develop, but some factors (i.e., BI, ATU, PU, PEU, self-efficacy (SE), facilitating conditions (FC), subjective norms (SN), and technological complexity (TC)) and the relationships between them have remained relatively stable [
7,
12].
2.2. Research Model and Hypotheses
The current study is designed to develop and validate a comprehensive model to examine the factors that influence English teachers’ intentions to teach online under the pandemic normalization of COVID-19. Therefore, an extended research framework based on TAM was developed to guide the study, which synthesized the core constructs in the TAM and some salient external variables that have been found to influence the core variables of TAM. Finally, the extended TAM includes eight constructs to examine English language teachers’ intentions to adopt online teaching, including four core constructs—BI, ATU, PEU and PU—and four external constructs—SN, SE, TC, and FC.
2.2.1. TAM Hypotheses
Based on the original TAM, the acceptance model consists of four constructs: BI, ATU, PEU and PU. ATU, one of the core variables in the TAM, refers to individual’s positive or negative feelings toward the target behaviors [
13]. In the current study, ATU means the degree to which English teachers have negative or positive feelings toward online teaching. In addition, PU and PEU are highly significant constructs, since PU is a measure of a user’s belief that the use of technology will improve their productivity [
13] and PEU refers to a user’s belief that technology use will be free of effort [
13]. In this study, PU refers to the English language teachers’ belief that adopting online teaching will be useful and PEU refers to English teachers’ perception of not much effort being required in their online teaching practices. BI is initially proposed as a direct determinant of actual usage behavior, which indicates an individual’s readiness to conduct a specific task [
15]. In this study, BI refers to the extent that English language teachers are willing to conduct online instruction. Altogether, TAM specifies the relationships between BI, ATU, PEU and PU, i.e., ATU and PU are identified as immediate antecedents of BI and PU and PEU, and jointly and directly associated with ATU, and PEU is hypothesized to directly affect perceived usefulness.
The evidence from previous research has shown that ATU has a strong correlation with BI in some empirical research [
38,
39]. In particular, it has been found that teachers’ attitude toward technology use tends to significantly affect their intentions to use technology in their teaching practice [
40]. Previous research has also demonstrated that PU affected the BI of utilizing technologies [
22,
41,
42]. In addition, the indirect relationship between PEU and BI through PU has been supported in the online learning environment [
43,
44]. Studies also have shown that teachers’ attitudes toward technology adoption are significantly influenced by PEU and PU [
43,
44]. Based on the model and previous research, TAM was used in the study by focusing on the relationships among the variables to examine the behavioral intentions that influence English language teachers’ adoption of online teaching. Therefore, the following hypotheses were established:
H1: English language teachers’ attitudes toward online teaching will significantly influence their behavioral intentions to adopt online teaching.
H2: English language teachers’ perceived usefulness will significantly influence on their behavioral intentions to adopt online teaching.
H3: EF teachers’ perceived usefulness will significantly influence their attitudes toward online teaching.
H4: English language teachers’ perceived use of ease will significantly influence their attitudes toward online teaching.
H5: English language teachers’ perceived use of ease will significantly influence their perceived usefulness.
2.2.2. Subjective Norm (SN)
SN assesses a person’s perception of the opinions of others who are important to them regarding whether or not they should engage in particular behaviors [
45]. As a manifestation of social influence to explain a person’s intentions to carry out a given action, SN was incorporated into the TRA [
45] and, later, the theory of planned behavior (TPB) [
46,
47]. Despite the fact that the original TAM did not include SN due to theoretical and measurement issues, SN was later incorporated into TAM2 because Davis recognized the need for further research on the circumstances and mechanisms by which social factors affect usage behavior [
13].
SN was hypothesized as a significantly direct determinant of BI and PU [
46,
48], which was supported by large effect sizes in a meta-analysis that investigated subjective norm in TAM conducted by Schepers and Wetzels [
49]. The immediate influence of BI on SN revealed that an individual’s involvement in certain behavior can be influenced by the opinions of others who are thought to be important referents to them, even if they are not positive regarding the behavior or its consequences [
26,
50].
In the field of education, the reference group for teachers may include administrators, colleagues, students, and institutional goals and policies. Studies indicated that administrators played critical roles in determining the faculty’s work and the adoption of online teaching technology, and they created a strong SN to encourage or discourage the faculty to engage in online activities [
8]. Other studies showed that institutional goals and policies affected the faculty’s adoption of technology [
51]. Furthermore, colleagues affect an individual’s decision to use the system. When colleagues think a system is useful, the individual is more likely to think so as well [
47]. In this study, it is known that China is a collectivist-cultural country. That is being said, it is very likely that the BI and PU of English language teachers would be influenced by their leaders, peers, students, and surrounding policies. As a result, considering the importance of SN in developing BI toward technological adoption and acceptance, as well as the effects it has on PU, the following hypotheses are established:
H6: Subjective norms will significantly influence English language teachers’ behavioral intentions to adopt online teaching.
H7: Subjective norms will significantly influence English language teachers’ perceived usefulness of online teaching.
2.2.3. Self-Efficacy (SE)
Self-efficacy is an individual’s belief in her/his ability to cope with diverse conditions and successfully arrange and accomplish tasks [
52]. Self-efficacy is a self-assessment and aids in a better understanding of human performance of a given task [
53]. Teachers’ self-efficacy is defined, in the context of education, as their perceived confidence in their capacity to successfully carry out instructional activities [
54]. Teachers that have high self-efficacy tend to have excellent relationships with their students, be skilled at handling difficulties in the classroom, show more commitment to their job, and actively incorporate technology into their teaching methods [
3].
Reviewing the literature, the effect of SE on other variables is different. The study conducted by Teo et al. found that SE was a significant determinant that influenced pre-service teachers’ BI to accept technology and PEU [
18]. There existed a positive influence of computer self-efficacy upon PEU and the acceptance decision of individual English teachers [
23]. In the study of Mei et al., self-efficacy was suggested to have a direct relationship with PEU, but was not suggested to affect BI in the context of preservice teachers’ computer-assisted language learning [
12].
Teachers’ self-efficacy in the context of the current study refers to the belief that English language teachers have in their ability to carry out online instruction. In general, it is anticipated that English language teachers with greater levels of self-efficacy will be more open to accepting online instruction and will view it as requiring less effort than those with lower levels of self-efficacy. As a result, in line with some earlier studies, the following hypotheses are established:
H8: English language teachers’ self-efficacy will significantly influence their behavioral intention to adopt online teaching.
H9: English language teachers’ self-efficacy will significantly influence the perceived use of ease of online teaching.
2.2.4. Technological Complexity (TC)
The degree to which technology is seen as being relatively difficult to understand and operate is referred to as technological complexity (TC) [
55]. The construct is intended to investigate the impact of technical factors on users’ perceptions of task ease. According to previous research, the influence of TC on the PEU was shown to be inconsistent in different studies. The study conducted by Teo et al. examined pre-service teachers’ technology acceptance and found a significant and negative relationship between TC and PEU [
18]. However, there existed a strong and positive relationship between the two constructs regarding teachers’ adoption of learning management systems [
21]. Nevertheless, Huang et al. did not find a significant effect of the TC on the PEU when they examined English teachers’ intentions to teach online in the mandated environment [
5].
Chinese English teachers’ non-positive attitude toward combining technology with their teaching was attributed to the complications surrounding technology [
56]. Given that TC may be a potential barrier to English teachers’ adoption of online teaching in the current research, the following hypothesis was established:
H10: Technological complexity will significantly influence English teachers’ perceived ease of use of online teaching.
2.2.5. Facilitating Conditions (FC)
The degree to which a person feels that an organization and technological infrastructure exist to facilitate the use of the system is defined as the facilitating condition [
48]. This is individual perception of external support, including resource-facilitating conditions such as policy support, money and time, and technology-facilitating conditions such as technical instructions and an accessible network [
50]. FC is considered an important construct in UTAUT to predict an individual’s actual use of technology [
48].
External facilitating conditions play an important role in teachers’ integration of technology into their teaching. In addition to the important effect of FC on BI, FC exerted an indirect influence on BI through PEU in the studies of teachers’ adoption of technology [
23,
57]. Furthermore, the study on Chinese language teachers’ perceptions of technology use in Hong Kong discovered that FC had a significant effect on PEU but not on PU [
58].
In the current study, FC will be measured by the English teachers’ perception of whether they can access the required resources and necessary support to adopt online teaching. It is critical to determine whether the presence and lack of facilitating conditions have an impact on English language teachers’ adoption of online teaching; after all, technical support and technological conditions are essential to ensuring the successful implementation of online teaching, especially in the context of crises. Therefore, the following hypotheses are established:
H11: Facilitating conditions will significantly influence English teachers’ behavioral intentions to adopt online teaching.
H12: Facilitating conditions will significantly influence English teachers’ perceived ease of use of online teaching.
Building on this statement, the following research model (
Figure 2) was proposed to examine English language teachers’ intentions to adopt online teaching.
3. Methodology
3.1. Research Design
The study is a quantitative study with the intent to investigate the relationship among variables such as PU, PEU, ATU, SN, SE, TC, FC and BI. Moreover, structural equation modeling (SEM) is used to examine the path relationships among these variables.
3.2. Sample Size and Sampling Technique
The target population for the study consisted of a total of 2235 English teachers in 29 public colleges in Henan province in China, who enrolled during the second semester of the 2021–2022 academic year. Based on Cochran’s calculation [
59], a minimum sample size of 239 was determined for the study.
In order to guarantee that the target population was represented as accurately as possible, proportional stratified cluster sampling was used. The first step was to decide the stratum. In this study, university type was taken as a stratum; therefore, 29 public universities were divided into normal university, comprehensive university and the university of science and technology. Then, the proportion of the sample size and the number of respondents that should be selected from each stratum or subgroup (the university type) was calculated according to the size of each stratum. After the stratified proportion was established, the sample participants were chosen using a random cluster-sampling procedure with a fishbowl approach, which picked samples at random from established grounds or clusters. Each university within the stratified type of universities served as the cluster unit for this study. Finally, six universities were determined as the cluster to administrate the questionnaires. A total of 317 online questionnaires were returned, thereby meeting the minimum requirement of a sample size of 239, as suggested by Cochran [
59]. Thirty questionnaires were deleted because either the respondents’ answering time was less than 200 s, incomplete information was provided, or the same answers were chosen for all the questions, resulting in the reduction in the final sample count to 287.
Among the respondents, 228 (79.4%) were female teachers and 59 (20.6%) were male teachers, indicating that female teachers comprised the majority of English language teaching in this study. In general, a greater proportion of respondents were aged from 36 to 45 years (47.4%). In terms of teaching experience, less than one-third of the teachers had less than 10 years of experience (28.9%) and two-thirds had more than 10 years. Nearly half of the respondents were lecturers (45.3%) and most teachers were Master’s degree holders (78.4%). The profile of 287 respondents is presented in
Table 1.
3.3. Instrument
For this study, a two-section online questionnaire was developed. The
Section 1 was self-reported demographic information, which included teacher’s gender, age, teaching experience, academic title, and highest degree. Eight construct scales from previously validated instruments made up the
Section 2 (shown in
Table 2). Each item on the survey was scored on a Likert scale from 1 to 5, representing answers ranging from strongly disagree to strongly agree. With high Cronbach’s alpha coefficients ranging from 0.833 to 0.972, all the original constructs were demonstrated to be internally consistent. The adapted items of the scales are listed in
Appendix A.
Two educational technology experts refined all the instruments and ensured that no important components were overlooked based on the current online teaching context. Pre-testing with 5 English language teachers [
61] was carried out to avoid ambiguity in the questions so that respondents could understand the questions the way they were intended. A pilot study with 30 respondents [
62] was also conducted to ensure the actual study was carried out successfully. The feedback and suggestions from the pre-testing and pilot study were taken into consideration when further refining the questionnaire. Based on the results of the pilot study, the reliability of the scales was acceptable (shown in
Table 2). In terms of language, given that all the respondents were English teachers who had high levels of English proficiency, the English version of the questionnaire was used in both the pilot and the actual study.
3.4. Data Collection
Prior to data collection, the application for ethical clearance for the research was approved by the Ethics Committee for Research Involving Human Subjects of the University. Due to the influence of the COVID-19 pandemic, as well as the advantages of using an e-questionnaire, an online questionnaire by Survey Star, a professional online questionnaire collection platform in China, was administered to the English teachers for data collection. The goal of the questionnaire and the importance of the respondents’ truthful participation and submission of the questionnaire were explained to the respondents. Within a two-week period, teachers could complete the questionnaires as they chose, including by phone, laptop or computer, at any time. To maintain the objectivity of the data, one submission requirement was established: the same questionnaire could only be submitted once from the same IP address. It was important to stress to the participants that their participation was voluntary and that they could leave the study at any time. Another extremely crucial point that was emphasized to all teachers was that their responses would be anonymized and all the data would be used solely for the research.
The data collection process took place over three weeks in July 2022. A total of 317 online surveys were completed and returned. After removing 30 invalid surveys, 287 questionnaires were left for the preliminary analysis, which satisfied Cochran’s recommendation [
59] for the study’s minimal sample size of 239 questionnaires.
3.5. Data Analysis
All the data were analyzed by SPSS 25 and AMOS 24 for the study. First, a preliminary data analysis was carried out to check for missing data, normal distribution, outliers, and multicollinearity, followed by descriptive statistics.
Then, the claimed correlations were tested using structural equation modeling (SEM) (
Figure 2). SEM was used because it can estimate measurement errors while concurrently analyzing integrated correlations between latent and observed variables and the relationships between latent variables. This leads to a more accurate measurement of the survey’s items and structures. According to Anderson and Gerbing’s advice [
63], a two-step SEM procedure—the measurement model and structural model—was used in this study. The measurement model validated the relationships between the observable indicators and the underlying constructs, while the structural model examined the hypothetical relationship and determined the relationships between the latent variables presented in the model.
6. Limitations and Implications
Although the empirical study was carefully designed, some limitations existed. First, considering the huge imbalance in the development of economics and education among regions in China, only English language teachers from one province were selected in this tentative study. In other words, the findings of the study should be generalized with caution. Therefore, future studies could be conducted with a larger sample size from different areas to conduct some comparative analysis and explore a more comprehensive picture of English language teachers’ intentions regarding online teaching. Second, some uncontrollable factors, such as respondents’ subjective emotions and social expectations, will affect the quality of data due to the use of a self-report questionnaire. Therefore, some other types of data can be collected, such as qualitative data, to explore comprehensive phenomena for similar topics.
Despite some limitations, the study has several implications from the perspective of theories and practice. First of all, the study verified TAM’s wide application in the domain (online teaching) and context-specific constructs (in China). In addition, the unsupported impact of PU on BI enriched the TAM study, as opposed to the commonly accepted relations between PU and BI in the TAM. This means that the relationships between variables with a model do not remain static. Furthermore, the empirically identified relationships between these factors of expanding TAM suggest that technology acceptance does not only rely on the technology itself, but other factors, such as cognitive, social, and psychological factors, also play critical roles in an individual’s intention to perform a behavior.
The study has direct implications for stakeholders such as teachers, policymakers, leaders, and technology developers from the point of practice. For example, attitude and self-efficacy have a positive influence on English language teachers’ acceptance of online teaching; therefore, measures should be taken to ensure teachers have positive feelings about online teaching. As the PEU has a significant effect on ATU, when designing the system, it will be better for developers to improve the convenience of the operation of educational technologies and develop much simpler, more efficient, and universally applicable platforms, along with offering technological support. In addition, FC is the most important factor affecting BI in the study; hence, support and encouragement from leaders will improve teachers’ willingness to participate. Additionally, regular technological, pedagogical, and subject content training being offered by administrations is necessary to facilitate teachers’ successful online teaching.