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Open AccessArticle

Industry 4.0: A Solution towards Technology Challenges of Sustainable Business Performance

Taylor’s Business School (TBS), Taylor’s University Lakeside Campus, 1, Jalan Taylors, Subang Jaya 47500, Selangor, Malaysia
Faculty of Economic and Management Sciences, North-West University, Vaal Triangle Campus, P.O. Box 1174, Vanderbijlpark 1900, South Africa
The Management Faculty, Czestochowa University of Technology, al. Armii Krajowej 19 B, 42-201 Czestochowa, Poland
Social Research Institute, Chulalongkorn University, Bangkok 10330, Thailand
Author to whom correspondence should be addressed.
Soc. Sci. 2019, 8(5), 154;
Received: 26 April 2019 / Revised: 9 May 2019 / Accepted: 10 May 2019 / Published: 16 May 2019
(This article belongs to the Special Issue Industry 4.0 Implication for Economy and Society)
Technology adoption is always a difficult task for Small and Medium-sized Enterprises (SMEs) due to lack of resources and other market issues. Many technology challenges adversely affect the sustainable business performance of SMEs. However, the incorporation of Industry 4.0 can overcome various technology issues. The goal of Industry 4.0 is to attain an advanced level of operational effectiveness and productivity, as well as a higher level of automatization. Thus, the objective of this study is to identify the role of Industry 4.0 to promote sustainable business performance in SMEs in Thailand. A survey has been prepared to collect the data from managers of SMEs and analyzed with the help of Partial Least Square. The questionnaire was used to collect the data and questionnaires were distributed by using simple random sampling. A total of 500 questionnaires were distributed amongst the managerial staff of SMEs located in Thailand. From these distributed questionnaires, 280 were returned and 270 valid responses were found. Data were analyzed by using Partial Least Square (PLS)-Structural Equation Modeling (SEM). Findings reveal that Industry 4.0 is a key to the growth of sustainable business performance among SMEs. Elements of Industry 4.0 such as big data, Internet of Things and smart factory have a positive role in promoting information technology (IT) implementation, which contributes to sustainable business performance. Moreover, organization structure and process strengthen the positive relationship between Industry 4.0 and IT implementation. View Full-Text
Keywords: Industry 4.0; big data; business performance; IoT; smart factory; SMEs Industry 4.0; big data; business performance; IoT; smart factory; SMEs
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Haseeb, M.; Hussain, H.I.; Ślusarczyk, B.; Jermsittiparsert, K. Industry 4.0: A Solution towards Technology Challenges of Sustainable Business Performance. Soc. Sci. 2019, 8, 154.

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