1.1. Background of Research
In the dynamic and complex sector of construction, the success of projects across their entire lifecycle is a collaborative effort involving a diverse array of stakeholders [
1,
2,
3,
4]. This endeavor is underscored by the generation of a huge amount of project-related information [
5]. Information generated throughout the project is recorded and stored in documents [
6]. Construction-related documents serve not only as presentations of information but also play a crucial role as a medium for effective communication among project stakeholders [
7,
8]. Among the diverse documentation, reports stand out as the most frequently generated, offering a contrast to contracts and drawings [
9,
10]. These reports are systematically produced to track ongoing developments in design, construction, and oversight, ensuring a comprehensive view of the advancement of the project [
11].
Although there are many types of reports, there has been growing interest in utilizing construction safety reports (CSRs) to prevent and mitigate accidents [
12]. CSRs are a key tool for maintaining and managing safety on construction sites, conveying the risks of site tasks based on accident cases [
13]. These reports facilitate communication among project participants, contributing to accident prevention and management [
14].
For construction safety management, each country has representative CSRs, such as Design for Safety (DfS) in South Korea, Construction Design and Management (CDM) in the United Kingdom, and the Safe Work Method Statement (SWMS) in Australia. These CSRs can be used as preventative measures during the construction phase and for learning from accident cases to prevent future incidents [
15]. In South Korea, construction designers create a DfS, which includes measures to reduce hazardous risk factors at the construction site [
16]. In the United Kingdom, CDM mandates the inclusion of health and safety management in planning and design during the construction process [
17]. The CDM 2015 regulations specify the creation of a Construction Phase Plan as a principal duty, outlining plans to safely complete work involving risk factors [
18]. In Australia, the SWMS is prepared to perform high-risk construction work, detailing the process of risk identification and risk assessment to ensure safe work practices [
19]. Thus, CSRs are utilized in various ways according to the regulations and purposes of each country.
While CSRs, with their numerous advantages for accident prevention, are expected to be actively utilized in each country, not all countries are utilizing them completely. In particular, their use in South Korea is not as prevalent, which can be attributed to several issues. CSRs in South Korea adopt a text-centric structure, facing limitations in the visual transmission of information and readability [
20]. Akal [
21] identified the text composition of bidding documents as a factor hindering readability in an analysis study of 34 subcontract bids. Additionally, Koc and Pelin Gurgun [
22] found that “lack of visual representation” in construction contract documents could lead to conflicts. These issues can prevent the effective transmission of crucial information for accident prevention at construction sites, potentially leading to construction accidents [
23].
Kang et al. [
24] compared three types of American Association of Orthodontists (AAO) consent forms: the original AAO consent form, a readability-enhanced AAO consent form, and an AAO consent form enhanced with both readability and visual aids. They evaluated the improvement in patient and parent memory and comprehension by asking 90 pairs of patients and parents 18 questions. The study concluded that the consent form enhanced with visual aids significantly improved patient and parent memory and comprehension compared to the form with only improved readability. This result emphasizes the crucial role of high readability and visual information in enhancing memory and comprehension. While this example is drawn from the healthcare field, the underlying principle of improved comprehension through visual and readable materials is equally applicable to construction safety. Construction workers and site managers, like patients, need to understand complex safety information under time constraints and stress. Therefore, enhancing the readability and visual materials of construction safety reports could similarly yield better outcomes compared to text-centric reports, ensuring that critical safety messages are effectively conveyed. However, to verify if these improvements are genuinely effective, quantitative evaluation is required, and appropriate evaluation metrics need to be established.
There are various evaluation metrics for assessing documents. Waller [
25] proposed the following criteria for evaluating what constitutes a good document: language criteria, design criteria, relationship criteria, and content criteria. Among these, readability is used as a sub-criterion for language criteria, and layout is used as a sub-criterion for design criteria.
Readability originates from the close relationship between the text and the reader, referring to the ease with which a reader can process and understand written text [
26]. In other words, it indicates how easily a text can be understood considering the interaction between various text variables and the characteristics of the reader [
27]. Hence, when measuring readability, it is important to consider not only the text itself but also the ability of the reader to understand the text [
28]. However, assessing readability solely based on the linguistic characteristics of the text without considering the level of understanding or the background of the reader can be challenging. Therefore, assessing readability solely based on the linguistic characteristics of the text should be evaluated using formulas or indices [
29]. Hence, various readability assessment indices can be utilized, with the Flesch readability test being a commonly used index [
30]. Additionally, the layout of the report plays a crucial role in evaluating its readability [
31]. Layout refers to the visual arrangement of a document, organizing and highlighting information to capture the attention of the reader [
32]. A well-structured layout arranges information logically and consistently, reducing the cognitive load on readers and making it easier to locate important information [
33]. This reduces the effort required for readers to read and understand the document, ultimately enhancing readability [
34]. Therefore, readability and layout are closely related, and considering both factors together is essential for improving the overall quality and effectiveness of a document [
31].
This study proposes an improved construction safety report by adding visual aids (images) to the existing text-centric reports. To verify the effectiveness of this improved report, the study will use two evaluation criteria: readability and layout.
1.2. Literature Review
There are various evaluation criteria for assessing documents, but this study focuses on readability and layout. Accordingly, we first analyzed previous studies that evaluated both the readability and layout of documents.
In the construction field, Sinyai et al. [
35] identified ongoing issues with the readability and suitability of construction occupational safety and health materials for workers. This study aims to review examples of construction occupational safety and health materials to investigate how well these materials meet established readability and suitability standards. Using the standard online readability calculator (
readability-score.com; accessed on 24 September 2024), the text’s difficulty was assessed, and the SMOG and Flesch–Kincaid formulas were used to generate grade level ratings required for understanding specific texts. Furthermore, the suitability was evaluated using the Suitability Assessment of Materials (SAM) and the Clear Communication Index (CCI), which comprehensively assess various factors including reading grade level and typography, in addition to layout factors. Through this, writers and publishers of construction occupational safety and health materials can identify opportunities to improve their materials by utilizing the readability and suitability testing tools presented in this study.
In fields other than construction, Liu et al. [
36] evaluated the readability and layout of patient information leaflets (PILs) for cardiovascular disease and type 2 diabetes medications provided in the UK to determine if these leaflets are appropriate for use by older adults. The layout criteria for PILs were based on the guidelines from the European Union (EU) and the Medicines and Healthcare products Regulatory Agency (MHRA). The readability of the PILs was assessed using the Gunning Fog Index formula. This combined evaluation highlighted the need to improve both the layout and readability of the current leaflets.
Synthesizing the findings from previous studies, it is emphasized that evaluating both readability and layout through various evaluation tools highlights the need for document improvement. However, studies that evaluate both readability and layout together are limited. Moreover, the study by Liu et al. [
36] did not use quantitative evaluation tools for layout but relied on qualitative assessments using EU and MHRA guidelines, which affected the study’s validity. For this reason, there is a need to develop new methodologies that use quantitative evaluation tools to assess both readability and layout together.
The quantitative evaluation tools used in previous studies to assess readability and layout were analyzed. First, studies that evaluated the readability of documents using quantitative evaluation tools were investigated.
Hall [
37] evaluated the readability of original research articles published in surgical journals using the Flesch Reading Ease Index. The aim was to suggest a target Flesch Reading Ease Score for authors when writing manuscripts. The study calculated the Flesch Reading Ease Scores for 30 original articles published in
Archives of Surgery, the
British Journal of Surgery, and the
ANZ Journal of Surgery in 2005. The results showed that the average scores for each journal were 12.4 (
Archives of Surgery), 14.4 (
British Journal of Surgery), and 18.6 (
ANZ Journal of Surgery), concluding that original research articles published in surgical journals are difficult to read.
Emanuel and Boyle [
38] collected and analyzed informed consent documents from four phase III clinical trials for COVID-19 vaccines to evaluate how difficult these documents were to read. The Flesch–Kincaid Grade Level (FKGL) was used to determine the grade level required to understand specific texts, and the Flesch Reading Ease Score (FRES) was applied to assess texts’ difficulty. The study found that all informed consent documents required a reading level of 9th grade or higher, with an average Flesch Reading Ease Score of 52.4, indicating a difficult reading level. The authors concluded that the informed consent documents for COVID-19 vaccine trials are difficult for the general public to understand.
Next, studies that evaluated the layout of documents using quantitative evaluation tools were investigated.
Reinert et al. [
39] analyzed nine patient consent forms from a phase III clinical neuro-oncology study conducted at a German brain tumor center to evaluate their quality. The quality evaluation criteria included layout, readability, and ethical aspects, among others. The layout was evaluated based on three criteria: Well-Structured Information, Helpful Graphics, Symbols, or Figures, and Study Flow Chart. Each criterion was scored up to three points using specific evaluation criteria and scoring systems to quantitatively assess the layout of the documents.
Sinyai et al. [
35] investigated how well 103 construction occupational safety and health materials met established readability and suitability standards. Suitability was evaluated using a checklist that included 22 items, some of which assessed layout factors. Each item was scored as 2 (excellent), 1 (adequate), or 0 (inadequate), using this scoring system to quantitatively determine how effectively the layout of the documents was structured.
The analysis of studies using quantitative evaluation tools to assess readability and layout revealed the following findings.
First, previous studies have applied various readability evaluation tools and layout scoring systems to different types of documents. However, unlike readability evaluation tools (e.g., Flesch Reading Ease, Flesch–Kincaid Grade Level), layout evaluation tools lack specific quantitative evaluation methods. Readability evaluation tools can assign scores based on predefined formulas, whereas layout evaluations can vary based on the evaluator’s subjective interpretation. For example, criteria, such as “Well-Structured Information” or “Helpful Graphics” in [
39], can differ based on the evaluator’s understanding and interpretation. This variability can lead to inconsistent evaluation results for the same document, reducing the consistency of the evaluation. Therefore, it is necessary to select objective and consistent quantitative evaluation tools to jointly assess readability and layout and develop new methodologies for effectively evaluating documents.
Second, most existing studies analyzed readability and layout with a sample size of fewer than 30 documents. However, a small sample size makes it difficult to generalize the findings to the entire population, and the results based on such data cannot be considered reliable.
Therefore, the following research questions can be proposed. (i) How can methodologies for evaluating readability and layout be suggested? (ii) How can the results of readability be ensured with a small sample size?
Based on the existing literature, this study aims to confirm the improvement of layout and readability in the enhanced construction safety report using a two-step quantitative analysis method: document layout analysis and a pixel-based method and the Flesch Reading Ease Score. Additionally, as mentioned in previous studies, the reliability of validation results may not be sufficient due to a small sample size. To address this, we propose a framework that utilizes Monte Carlo simulation to generate 10,000 random samples, thereby producing more reliable results.
This paper is structured as follows.
Section 1 introduces the background and rationale for the study.
Section 2 details the materials and methods used, including data collection, document layout analysis, and readability assessment.
Section 3 presents the results of the analysis.
Section 4 discusses the findings in the context of existing research and practical implications. Finally,
Section 5 concludes the paper with a summary of contributions and suggestions for future research.