Focusing on ill-structured multiple attribute decision-making (MADM) problems, including decision hesitancy and attribute prioritization relationships, this paper investigates appropriate approaches for decision making. Firstly, we introduce the probabilistic hybrid linguistic term set (P-HLTS) for capturing probabilistic preferences about possible linguistic labels belonging to a wide range of hesitant linguistic term sets. Entropy and distance measurements for P-HLTS are developed without arbitrary complementing operations. To facilitate decision making with attribute prioritization relationships, we present a probabilistic uncertain balanced linguistic-prioritized weighted average (PUBL-PWA) operator and the probabilistic uncertain balanced linguistic-induced prioritized ordered weighted average (PUBL-IPOWA) operator. In terms of the strength of the above tools, we further construct two multiple attribute group decision-making (MAGDM) approaches under P-HLTS environments, namely, an approach for decision-making situations where attribute prioritization relationships are known in advance and the relative importance of decision makers (DMs) or decision-making units (DMUs) is not required for consideration, and second approach for decision-making situations where both attribute prioritization relationships and the weighted vectors of DMs or DMUs are explicitly unknown. In general, our proposed approaches are more flexible and practical when considering heterogeneous opinions, avoiding information distortion brought about by complementing operation-based distance measures. Furthermore, illustrative application studies are conducted to verify our developed approaches.
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