1. Introduction
The goal of the multiple attribute group decision-making (MAGDM) method is to select the optimal scheme from finite alternatives. First of all, decision makers (DMs) evaluate each alternative under the different attributes. Then, based on the DMs’ evaluation information, the alternatives are ranked in a certain way. As a research hotspot in recent decades, the MAGDM theory and methods have widely been used in all walks of life, such as supplier selection [
1,
2,
3], medical diagnosis, clustering analysis, pattern recognition, and so on [
4,
5,
6,
7,
8,
9,
10,
11]. When evaluating alternatives, DMs used to evaluate alternatives by crisp numbers, but sometimes it is hard to use precise numbers because the surrounding environment has too much redundant data or interfering information. As a result, DMs have difficulty fully understanding the object of evaluation and exploiting exact information. As an example, when we evaluate people’s morality or vehicle performance, we can easily use linguistic term such as good, fair, or poor, or fuzzy concepts such as slightly, obviously, or mightily, to give evaluation results. For this reason, Zadeh [
12] put forward the concept of linguistic variables (LVs) in 1975. Later, Herrera and Herrera-Viedma [
5,
6] proposed a linguistic assessments consensus model and further developed the steps of linguistic decision analysis. Subsequently, it has become an area of wide concern, and resulted in several in-depth studies, especially in MAGDM [
8,
11,
13,
14,
15]. In addition, for the reason of fuzziness, Atanassov [
16] introduced the intuitionistic fuzzy set (IFS) on the basis of the fuzzy set developed by Zadeh [
17]. IFS can embody the degrees of satisfaction and dissatisfaction to judge alternatives, synchronously, and has been studied by large numbers of scholars in many fields [
1,
2,
9,
10,
18,
19,
20,
21,
22,
23]. However, intuitionistic fuzzy numbers (IFNs) use the two real numbers of the interval [0,1] to represent membership degree and non-membership degree, which is not adequate or sufficient to quantify DMs’ opinions. Hence, Chen et al. [
24] used LVs to express the degrees of satisfaction and dissatisfaction instead of the real numbers of the interval [0,1], and proposed the linguistic intuitionistic fuzzy number (LIFN). LIFNs contain the advantages of both linguistic term sets and IFNs, so that it can address vague or imprecise information more accurately than LVs and IFNs. Since the birth of LIFNs, some scholars have proposed some improved aggregation operators and have applied them to MAGDM problems [
10,
25,
26,
27,
28].
With the further development of fuzzy theory, Fang and Ye [
29] noted while LIFNs can deal with vague or imprecise information more accurately than LVs and IFNs, it can only express incomplete information rather than indeterminate or inconsistent information. Since the indeterminacy of LIFN
is reckoned by
in default, evaluating the indeterminate or inconsistent information, i.e.,
or
, is beyond the scope of the LIFN. Hence, a new form of information expression needs to be found. Fortunately, the neutrosophic sets (NSs) developed by Smarandache [
30] are able to quantify the indeterminacy clearly, which is independent of truth-membership and false-membership, but NSs are not easy to apply to the MAGDM. So, some stretched form of NS was proposed for solving MAGDM, such as single-valued neutrosophic sets (SVNSs) [
31], interval neutrosophic sets (INSs) [
32], simplified neutrosophic sets (SNSs) [
33], and so on. Meanwhile, they have attracted a lot of research, especially related to MAGDM [
34,
35,
36,
37,
38,
39,
40,
41]. Due to the characteristic of SNSs that use three crisp numbers of the interval [0,1] to depict truth-membership, indeterminacy-membership, and false-membership, motivated by the narrow scope of the LIFN, Fang and Ye [
29] put forward the concept of linguistic neutrosophic numbers (LNNs) by combining linguistic terms and a simplified neutrosophic number (SNN). LNNs use LVs in the predefined linguistic term set to express the truth-membership, indeterminacy-membership, and falsity-membership of SNNs. So, LNNs are more appropriate to depict qualitative information than SNNs, and are also an extension of the LIFNs, obviously. Therefore, in this paper, we tend to study the MAGDM problems with LNNs.
In MAGDM, the key step is how to select the optimal alternative according to the existing information. Usually, we adopt the traditional evaluation methods or the information aggregation operators. The common traditional evaluation methods include TOPSIS [
7,
9], VIKOR [
19], ELECTRE [
42], TODIM [
20,
43], PROMETHE [
18], etc., and they can only give the priorities in order regarding alternatives. However, the information aggregation operators first integrate DMs’ evaluation information into a comprehensive value, and then rank the alternatives. In other words, they not only give the prioritization orders of alternatives, they also give each alternative an integrated assessment value, so that the information aggregation operators are more workable than the traditional evaluation approaches in solving MAGDM problems. Hence, our study is concentrated on how to use information aggregation operators to solve the MAGDM problems with LNNs. In addition, in real MAGDM problems, there are often homogeneous connections among the attributes. Using a common example, quality is related to customer satisfaction when picking goods on the Internet. In order to solve this MAGDM problems where the attributes are interrelated, many related results have been achieved as a result, especially information aggregation operators such as the Bonferroni mean (BM) operator [
23,
44], the Maclaurin symmetric mean (MSM) operator [
45], the Hamy mean operator [
46], the generalized MSM operator [
47], and so forth. However, the heterogeneous connections among the attributes may also exist in real MAGDM problems. For instance, in order to choose a car, we may consider the following attributes: the basic requirements (
G1), the physical property (
G2), the brand influence (
G3), and the user appraisal (
G4), where the attribute
G1 is associated with the attribute
G2, and the attribute
G3 is associated with the attribute
G4, but the attributes
G1 and
G2 are independent of the attributes
G3 and
G4. So, the four attributes can be sorted into two clusters,
P1 and
P2, namely
P1 = {
G1,
G2} and
P2 = {
G3,
G4} meeting the condition where
P1 and
P2 have no relationship. To solve this issue, Dutta and Guha [
48] proposed the partition Bonferroni mean (
PBM) operator, where all attributes are sorted into several clusters, and the members have an inherent connection in the same clusters, but independence in different clusters. Subsequently, Banerjee et al. [
4] extended the
PBM operator to the general form that was called the generalized partitioned Bonferroni mean (GPBM) operator, which further clarified the heterogeneous relationship and individually processed the elements that did not belong to any cluster of correlated elements, so the GPBM operator can model the average of the respective satisfaction of the independent and dependent input arguments. Besides, the GPBM operator can be translated into the BM operator, arithmetic mean operator, and
PBM operator, so the GPBM operator is a wider range of applications for solving MAGDM problems with related attributes. Therefore, in this paper, we are further focused on how to combine the GPBM operator with LNNs to address the MAGDM problems with heterogeneous relationships among attributes. Inspired by the aforementioned ideas, we aim at:
- (1)
establishing a linguistic neutrosophic GPBM (LNGPBM) operator and the weighted form of the LNGPBM operator (the form of shorthand is LNGWPBM).
- (2)
discussing their properties and particular cases.
- (3)
proposing a novel MAGDM method in light of the proposed LNGWPBM operator to address the MAGDM problems with LNNs and the heterogeneous relationships among its attributes.
- (4)
showing the validity and merit of the developed method.
The arrangement of this paper is as follows. In
Section 2, we briefly retrospect some elementary knowledge, including the definitions, operational rules, and comparison method of the LNNs. We also review some definitions and characteristics of the
PBM operator and GPBM operator. In
Section 3, we construct the
LNGPBM operator and
LNGWPBM operator for LNNs, including their characteristics and some special cases. In
Section 4, we propose a novel MAGDM method based on the proposed
LNGWPBM operator to address the MAGDM problems where heterogeneous connections exist among the attributes. In
Section 5, we give a practical application related to the selection of green suppliers to show the validity and the generality of the MAGDM method, and compare the experimental results of the proposed MAGDM method with the ones of Fang and Ye’s MAGDM method [
29] and Liang et al.’s MAGDM method [
7].
Section 6 presents the conclusions.