Next Article in Journal
Advanced Monitoring and Management Systems for Improving Sustainability in Precision Irrigation
Next Article in Special Issue
Sustainable EOQ under Lead-Time Uncertainty and Multi-Modal Transport
Previous Article in Journal
A New Perspective on Formation of Haze-Fog: The Fuzzy Cognitive Map and Its Approaches to Data Mining
Previous Article in Special Issue
The Emergency Vehicle Routing Problem with Uncertain Demand under Sustainability Environments
Open AccessArticle

Corporate Social Responsibility Motive Attribution by Service Employees in the Parcel Logistics Industry as a Moderator between CSR Perception and Organizational Effectiveness

by Su-Yol Lee 1 and Yong Won Seo 2,*
1
College of Business Administration, Chonnam National University, Yongbong-ro 77, Buk-gu, Gwangju 61186, Korea
2
College of Business and Economics, Chung Ang University, Heukseok-ro 82, Seoul 06974, Korea
*
Author to whom correspondence should be addressed.
Academic Editor: Ilkyeong Moon
Sustainability 2017, 9(3), 355; https://doi.org/10.3390/su9030355
Received: 20 December 2016 / Revised: 16 February 2017 / Accepted: 19 February 2017 / Published: 28 February 2017
(This article belongs to the Special Issue Sustainability in Supply Chain Management)
With sustainability and corporate social responsibility (CSR) emerging as urgent issues in the logistics service industry, the effects of CSR on employee work behavior is receiving increasing attention. This study explores this issue by considering intrinsic and extrinsic CSR motive attributions as moderating variables between CSR perception and organizational commitment and organizational citizenship behavior. The results of a cross-sectional survey and hierarchical regression analyses of 241 survey responses from parcel delivery logistics employees indicate that their perception of CSR strongly enhances their organizational commitment and organizational citizenship behavior. This study also presents evidence that the positive effect of CSR on organizational commitment is weakened when employees attribute CSR practices to intrinsic motives. This study provides guidance for managers in the logistics sector and for academics who wish to address sustainability and CSR issues and to enhance employees’ organizational commitment. View Full-Text
Keywords: sustainable logistics; corporate social responsibility (CSR); organizational commitment; organizational citizenship behavior; CSR motive attributions sustainable logistics; corporate social responsibility (CSR); organizational commitment; organizational citizenship behavior; CSR motive attributions
Show Figures

Figure 1

MDPI and ACS Style

Lee, S.-Y.; Seo, Y.W. Corporate Social Responsibility Motive Attribution by Service Employees in the Parcel Logistics Industry as a Moderator between CSR Perception and Organizational Effectiveness. Sustainability 2017, 9, 355.

Show more citation formats Show less citations formats
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Access Map by Country/Region

1
Search more from Scilit
 
Search
Back to TopTop