Social Innovation, Gendered Resilience, and Informal Food Traders in Windhoek, Namibia
Abstract
1. Introduction
2. Materials and Methods
2.1. Study Site
2.2. Descriptive Statistics
- Adaptive pricing (AP) represents the capacity of informal traders to respond to fluctuations in consumer demand and purchasing power. By offering flexible prices, negotiating transactions, and adjusting payment terms, they can maintain customer flows even under volatile conditions. This flexibility is essential in markets characterised by economic shocks and highly elastic demand.
- Customer centricity (CC) emphasises the relational dimensions of informal trading. Traders maintain loyalty and repeat patronage by extending credit, soliciting customer feedback, and reserving stock for regular clients. These practices not only strengthen customer relationships but also serve as informal risk-sharing mechanisms that embed businesses in wider social networks [38,78].
- Capability evolution (CE) refers to the ability of informal traders to continuously adapt through skills development, technological uptake, and coordination with suppliers. Practices such as mobile phone use for coordination or e-payments illustrate how digital tools expand the operational capacity of small-scale enterprises, reduce transaction costs, and enhance resilience [79,80].
- Value co-creation (VC) highlights collaborative practices that directly respond to customer needs [81,82]. Strategies such as selling in smaller quantities or engaging in mobile vending allow traders to tailor their offerings to low-income consumers, thus aligning livelihood sustainability with consumer affordability. These practices demonstrate how traders and customers co-produce value in resource-constrained settings.
- Ecosystem growth (EG) captures the collective dimensions of innovation. Traders often collaborate with peers or suppliers through joint purchasing, supplier negotiations, or partnership arrangements. Such practices extend resilience beyond the individual enterprise by embedding traders within supportive networks and supply chains, enabling them to access economies of scale and strengthen bargaining power [83,84,85].
2.3. Structural Equation Modelling (SEM)
- AP (Adaptive Pricing): ap_disc (discounts), ap_negot (negotiates), ap_follow (follows market prices).
- CC (Customer Centricity): cc_feedback (customer feedback), cc_credit (extends credit), cc_stock (reserves stock for regulars).
- CE (Capability Evolution): ce_mobilecoord (coordinates via phone), ce_mobilepay (accepts mobile money).
- VC (Value Co-creation): indicators such as vc_smallqty, vc_mobilevend, etc. (low-prevalence practices).
- EG (Ecosystem Growth): eg_negotSupp (supplier negotiations), eg_bulk (bulk buying), eg_partnership (partnerships/shareholding).
- INNOV (Innovativeness): measured by AP, CC, CE, VC, EG.
- RESIL: res survive (business survived), res_income (income recovered), res_hhwell (household well-being maintained).
- gender (female = 1, male = 0),
- educ (ordinal: none < primary < secondary < tertiary),
- formal (registered business = 1, else 0),
- shock (e.g., experienced COVID-19 trading shock = 1, else 0),
- finance (banked/business account = 1, else 0),
- controls: age, location (market/street/roadside), sole ownership (=1 if sole), startup year (=1 if after 2010), startup capital (1 if 5000 NAD).
2.4. Study Limitations
3. Results
3.1. Descriptive Findings
- Women represented 64% of the respondents, consistent with the broader gendered composition of informal trading in Windhoek.
- Enterprise type shows strong variation. Women were more likely to operate from tuckshops or home-based enterprises (27.6%) compared with men (12.3%), while men were more concentrated in street and market vending (87.7% vs. 72.4%). The chi-square test confirmed that this difference is statistically significant (χ2 = 13.37, p < 0.001). This suggests that women are relatively more home-anchored in their trading, whereas men dominate the more public and mobile spaces.
- Age differences were even more pronounced. A striking 75.3% of men were under age 35 compared with only 40.3% of women (χ2 = 54.22, p < 0.001). The informal food economy therefore appears to attract much younger men, while women traders are older and longer established, suggesting that informal vending is a long-term livelihood strategy for women but a more transitional or early-career activity for unemployed youth.
- Business start-up patterns differed significantly. Men were more likely than women to have started trading in 2010 or later (44.5% vs. 34.3%; χ2 = 23.90, p < 0.001), suggesting either greater recent male entry into the informal economy or faster turnover among male traders.
- Educational attainment differed sharply, with 56.8% of women (vs. 32.1% of men) completing secondary school or higher (χ2 = 32.08, p < 0.001), demonstrating that women’s overrepresentation in informal food vending stems not from low education but from structural barriers to formal employment.
- Sole ownership was high for both groups but slightly higher among women (86.7% vs. 82.1%; χ2 = 6.11, p = 0.05), indicating women’s greater likelihood to run independent operations rather than joint ventures or family partnerships.
- Startup capital distributions indicate that women were more likely to begin with limited resources. Over 70% of women reported initial capital below NAD 5000 compared with 58% of men, and this difference was statistically significant (χ2 = 6.78, p = 0.009). This reflects a gendered capital gap at business formation.
- Loan-related financing showed weaker gender differentiation. Only 16.9% of women and 10.5% of men accessed loans or external financing. While the difference approaches significance (χ2 = 2.97, p = 0.085), it suggests that very few traders of either sex accessed formal credit, with women slightly more likely to do so.
- Necessity-driven entry into trading was reported by roughly one-third of both women (34.4%) and men (33.3%). The chi-square test was not significant (χ2 = 0.02, p = 0.894), indicating that gender plays little role in determining whether entrepreneurs entered trading out of survival needs such as unemployment.
- Migration status also mirrored gender parity. Roughly 89% of both women and men were migrants to Windhoek, with no significant difference (p = 0.062). This reflects the role of the informal economy as a common entry point for migrants regardless of gender.
- (1)
- Adaptive Pricing (AP): Figure 2 shows five strategies employed by traders to adjust prices in response to market conditions. Negotiating prices with customers and providing discounts to regular customers are the predominant strategies of both men and women. However, men are more likely than women to adopt these and most of the other adaptive pricing strategies.
- (2)
- Customer Centricity (CC): Figure 3 shows that customer-oriented practices were widespread. Three-quarters of the traders stressed the importance of close relationships with the greatest number of customers, while 57% overall (and over 60% of women) regularly extended credit to trusted clients.
- (3)
- Capability Evolution (CE): Figure 4 presents the uptake of digital and technological strategies. Just over one-quarter of the traders (27%) used mobile phones to coordinate with suppliers and customers, and 20% reported accepting mobile money as a payment method. Women are more likely to accept mobile money payments, while men are more likely to use the technology to coordinate with suppliers.
- (4)
- Value Co-creation (VC): Figure 5 shows that value co-creation strategies were comparatively rare. Across all five approaches assessed, fewer than 10% of business owners reported adopting these practices, highlighting the limited diffusion of collaborative customer–business innovations within the informal trading sector.
- (5)
- Ecosystem Growth (EG). Figure 6 depicts strategies related to collective or network-based enterprise growth. The most common practices were extended working hours and purchasing stock together with other traders. Far fewer traders engaged in shareholding or partnerships.
3.2. SEM Results
4. Discussion
5. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
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| Type | No. | % |
|---|---|---|
| Street traders | 128 | 27.2 |
| Informal market traders | 70 | 14.9 |
| Open market traders | 67 | 14.3 |
| Traders outside supermarkets | 59 | 12.6 |
| Tuck shops | 39 | 8.3 |
| Traders at taxi ranks/bus stop | 35 | 7.4 |
| Mobile traders | 26 | 5.5 |
| Home-based shops | 21 | 4.5 |
| Traders outside open markets | 16 | 3.4 |
| Other | 9 | 1.9 |
| Total | 470 | 100.0 |
| Factor | Indicators | Notes on Measurement |
|---|---|---|
| AP (Adaptive Pricing) | Discounts, Negotiation, Following market price | Binary items |
| CC (Customer Centricity) | Customer feedback, Extends credit, Keeps stock for regulars | Ordinal/Binary |
| CE (Capability Evolution) | Uses phone for coordination, Accepts mobile payments | Two-indicator factor (identified by fixing one loading) |
| VC (Value Co-creation) | Small-quantity sales, Mobile vending, etc. | Low prevalence; may require item parcels |
| EG (Ecosystem Growth) | Supplier negotiations, Bulk buying, Partnerships | May include composite indicators |
| INNOV (Innovativeness) | Higher-order factor indicated by AP, CC, CE, VC, EG | Second-order latent factor |
| RESIL (Resilience) | Business survival, Income recovery, Household well-being | Endogenous latent factor |
| Measurement Model: |
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| Characteristic | Women (%) | Men (%) | Total (%) | χ2 | p-Value |
|---|---|---|---|---|---|
| Enterprise type: street/market | 72.4 | 87.7 | 77.7 | 13.37 | 0.0001 |
| Enterprise type: tuckshop/home-based | 27.6 | 12.3 | 22.3 | 27.61 | 0.0001 |
| Age: Youth (<35 years) | 40.3 | 75.3 | 53.3 | 54.22 | <0.001 |
| Education ≥ Secondary | 85.7 | 62.3 | 77.7 | 32.08 | 0.001 |
| Start-up year: from 2010+ | 34.3 | 44.5 | 37.8 | 23.90 | <0.001 |
| Ownership: sole | 86.7 | 82.1 | 85.1 | 6.11 | 0.05 |
| Startup capital < NAD 5000 | 70.5 | 58.0 | 66.2 | 6.78 | 0.009 |
| Loan-related financing | 16.9 | 10.5 | 14.7 | 2.97 | 0.085 |
| Necessity-driven entry | 34.4 | 33.3 | 34.0 | 1.02 | 0.894 |
| Migrant to Windhoek | 89.3 | 88.9 | 89.1 | 3.5 | 0.062 |
| Construct | Indicators | Factor Loadings | Cronbach’s α |
|---|---|---|---|
| AP | Discounts, price negotiations | 0.72–0.81 | 0.74 |
| CC | Customer credit, stock on credit | 0.70–0.79 | 0.71 |
| CE | Mobile coordination, e-payments | 0.76–0.83 | 0.78 |
| Determinant | Adaptive Pricing (Coef, SE) | Customer Credit (Coef, SE) | Communications and E-Payments (Coef, SE) |
|---|---|---|---|
| Startup year (2010+) | 0.28 (0.09) *** | 0.05 (0.07) | 0.11 (0.08) |
| Vendor type (Market) | 0.04 (0.10) | 0.33 (0.09) *** | 0.02 (0.07) |
| Education ≥ Secondary | 0.42 (0.08) *** | 0.18 (0.07) ** | 0.37 (0.09) *** |
| Startup capital > NAD5000 | 0.07 (0.09) | 0.11 (0.08) | 0.25 (0.10) ** |
| Ownership (Sole) | –0.10 (0.08) | –0.22 (0.09) ** | –0.05 (0.07) |
| Determinant | Women Odds Ratio (95% CI) | Men Odds Ratio (95% CI) |
|---|---|---|
| Startup year (2010+) | 1.42 (0.88–2.32) | 1.11 (0.70–1.76) |
| Vendor type (Market) | 1.08 (0.65–1.79) | 1.95 (1.15–3.30) ** |
| Education ≥ Secondary | 2.14 (1.26–3.64) ** | 1.21 (0.73–2.01) |
| Startup capital > 5000 | 1.78 (1.05–3.00) ** | 1.33 (0.82–2.17) |
| Loan-related financing | 1.32 (0.76–2.30) | 2.08 (1.18–3.64) ** |
| Pathway | Indirect Effect () | Standard Error (SE) | p-Value |
|---|---|---|---|
| Education → AP → Enterprise Growth | 0.10 | 0.04 | 0.021 |
| Education → CE → Enterprise Growth | 0.12 | 0.05 | 0.008 |
| Startup Capital → CE → Enterprise Growth | 0.09 | 0.04 | 0.037 |
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Share and Cite
Kazembe, L.N.; Nickanor, N.M.; Crush, J.S.; Ahmed, H. Social Innovation, Gendered Resilience, and Informal Food Traders in Windhoek, Namibia. Sustainability 2026, 18, 1514. https://doi.org/10.3390/su18031514
Kazembe LN, Nickanor NM, Crush JS, Ahmed H. Social Innovation, Gendered Resilience, and Informal Food Traders in Windhoek, Namibia. Sustainability. 2026; 18(3):1514. https://doi.org/10.3390/su18031514
Chicago/Turabian StyleKazembe, Lawrence N., Ndeyapo M. Nickanor, Jonathan S. Crush, and Halima Ahmed. 2026. "Social Innovation, Gendered Resilience, and Informal Food Traders in Windhoek, Namibia" Sustainability 18, no. 3: 1514. https://doi.org/10.3390/su18031514
APA StyleKazembe, L. N., Nickanor, N. M., Crush, J. S., & Ahmed, H. (2026). Social Innovation, Gendered Resilience, and Informal Food Traders in Windhoek, Namibia. Sustainability, 18(3), 1514. https://doi.org/10.3390/su18031514

