An Overview of Critical Success Factors for Digital Shipping Corridors: A Roadmap for Maritime Logistics Modernization
Abstract
:1. Introduction
2. Materials and Methods
2.1. Research Design
2.2. Data Sources and Selection
2.3. Analytical Framework
3. Background
3.1. Logistics Evolution
3.2. Digital Transformation Within the Maritime Logistics Sector
3.3. Digital Transformation Case Studies in Maritime Sector
3.3.1. MSC Mediterranean Shipping Company’s Digital Revamp
3.3.2. Maersk’s Digital Supply Chain Transformation
3.3.3. CMA CGM’s Digital Innovation
3.3.4. Hapag-Lloyd’s Digital Transformation Strategy
3.3.5. NYK Line’s Digital Transformation
3.3.6. YILPORT’s Integration with TradeLens
3.3.7. Comparative Analysis of Case Studies
4. Findings
4.1. Key Success Factors for Digital Shipping Corridors
4.1.1. Technological Infrastructure
4.1.2. Economic Feasibility
4.1.3. Regulatory and Policy Frameworks
4.1.4. Logistical Efficiency
4.1.5. Logistical Security
4.1.6. Stakeholder Collaboration
4.1.7. Environmental Sustainability
4.2. Dynamic Interaction Among Critical Success Factors
5. Discussion
6. Practical Implications
6.1. Policymakers and Regulatory Bodies
- Standardization and Regulatory Harmonization: Facilitate the alignment of national and international standards in areas such as customs procedures, data interoperability, and environmental compliance. The adoption of international instruments—such as the WTO Trade Facilitation Agreement and IMO conventions—can streamline cross-border operations and promote uniformity.
- Incentive Design and Policy Support: Develop fiscal and regulatory incentives to promote investment in digital infrastructure, including tax credits, green subsidies, and public innovation grants. This is especially vital for encouraging private sector participation in early-stage technological adoption.
- Data Governance and Cybersecurity: Establish robust transparent data-sharing policies and cybersecurity protocols aligned with global frameworks (e.g., GDPR) to foster trust among stakeholders while ensuring digital resilience.
6.2. Port Authorities and Terminal Operators
- Smart Infrastructure Investment: Prioritize investments in automation, IoT-enabled systems, and real-time analytics to enhance operational efficiency. Notable precedents include the TradeLens integration by YILPORT and AI-driven terminal operations piloted by NYK Line.
- Digital Interoperability Enhancement: Adopt open API-based systems to enable seamless communication across port communities and logistics chains, thus minimizing friction in cargo handling and documentation.
- Workforce Development: Implement continuous training and upskilling initiatives focused on digital competencies to ensure the effective use of advanced systems, and support organizational change.
6.3. Shipping Lines and Logistics Providers
- Scalable Technology Deployment: Begin with modular cost-effective solutions such as electronic Bills of Lading (eBL), predictive analytics, and container tracking systems. MSC’s successful use of smart containers and eBL platforms exemplifies achievable early-stage digitalization.
- Participation in Collaborative Frameworks: Engage in public–private partnerships (PPPs) and international consortia to share investment burdens, accelerate adoption, and standardize processes across shipping routes.
- Digital Strategy Benchmarking: Evaluate and adapt best practices from digital frontrunners—such as Maersk’s TradeLens ecosystem or Hapag-Lloyd’s customer-oriented digital interfaces—to align with internal strategic priorities.
6.4. International Organizations and Development Agencies
- Technical Assistance and Capacity Building: Provide low-resource stakeholders with access to technical knowledge, policy toolkits, and implementation models tailored to their developmental context.
- Promotion of Best Practices: Curate and disseminate case studies and digital maturity frameworks to facilitate knowledge exchange and learning among global stakeholders.
- Inclusive Financing Mechanisms: Coordinate donor funding and concessional finance to ensure that ports in emerging economies are not excluded from digital transformation due to infrastructure or funding gaps.
6.5. Implementation Pathway
7. Future Research Direction
- (a)
- Decision Support Methodologies for DSC Implementation:
- Prioritizing success factors under varying operational conditions;
- Balancing competing stakeholder preferences in corridor design;
- Evaluating trade-offs between economic, technological, and sustainability objectives.
- (b)
- Dynamic Interaction Modeling:
- Simulate the ripple effects of interventions across multiple success factors;
- Identify leverage points with disproportionate system-wide impacts;
- Test resilience under different disruption scenarios.
- (c)
- Context-Specific Implementation Frameworks:
- Regional adaptation models accounting for infrastructure disparities;
- Maturity assessment tools for different implementation phases;
- Best practice transfer mechanisms between established and emerging corridors.
- (d)
- Human–Technology Integration Studies:
- Optimal human–AI collaboration models for maritime operations;
- Digital skill development trajectories for maritime professionals;
- Organizational change management in digital transformation.
- (e)
- Next-Generation Technology Integration:
- Quantum-resistant cybersecurity frameworks for maritime IoT;
- Blockchain applications beyond documentation (e.g., carbon credit trading);
- AI-driven predictive maintenance for smart port infrastructure.
- (f)
- Advanced Policy Analysis:
- Regulatory sandbox methodologies for testing DSC innovations;
- Machine learning applications in policy impact assessment;
- Dynamic compliance systems using smart contracts.
- (g)
- Sustainability Measurement Innovation:
- Standardized digital twins for environmental impact assessment;
- Integrated metrics combining operational and sustainability performance;
- Life cycle analyses of digital versus conventional processes;
- Circular economy models for assessing resource efficiency.
8. Conclusions
Author Contributions
Funding
Data Availability Statement
Conflicts of Interest
References
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Case Study | Core Focus Areas | Key Technologies | Unique Strategy/Outcomes | Refs. |
---|---|---|---|---|
MSC | Cargo visibility, e-documentation, sustainability | IoT (Smart Containers), AI, Electronic Bill of Lading (eBL) |
| [44,45] |
Maersk | End-to-end visibility, customs automation, sustainability | Blockchain (TradeLens), AI, IoT via Remote Container Management (RCM) |
| [44,50,51,52,55] |
CMA CGM | Fleet optimization, customer engagement, automation | Predictive Analytics, AI, Smart Containers, Customer Relationship Management (CRM) |
| [44,55] |
Hapag-Lloyd | Booking digitization, container tracking, customer interface | IoT, Robotic Process Automation (RPA), Mobile Apps |
| [44,61] |
NYK Line | Automation, emissions reduction, operational efficiency | AI, Autonomous Vessels, Blockchain |
| [44,64] |
YILPORT | Port-level transparency, stakeholder integration | Blockchain (TradeLens), Application Programming Interface (API)-Based Messaging |
| [71,72] |
Critical Success Factor | Interacting Factors | Nature of Interaction and Dynamic Symbol(s) * |
---|---|---|
Technological Infrastructure | Stakeholder Collaboration, Economic Feasibility, Logistical Efficiency, Logistical Security. | ↔ (Stakeholder Collaboration); → (Economic Feasibility, Logistical Efficiency, Logistical Security); ⟳ (Economic Feasibility) |
Stakeholder Collaboration | Technological Infrastructure, Regulatory Frameworks, Environmental Sustainability. | ↔ (Technological Infrastructure, Regulatory Frameworks); → (Environmental Sustainability); ⟳ (Environmental Sustainability) |
Economic Feasibility | Technological Infrastructure, Environmental Sustainability, Logistical Efficiency. | ⟳ (Technological Infrastructure); → (Environmental Sustainability, Logistical Efficiency); ⟳ (Logistical Efficiency) |
Regulatory and Policy Frameworks | Stakeholder Collaboration, Logistical Efficiency, Logistical Security, Environmental Sustainability. | ↔ (Stakeholder Collaboration); → (Logistical Efficiency, Logistical Security, Environmental Sustainability); ⟳ (Environmental Sustainability) |
Logistical Efficiency | Technological Infrastructure, Regulatory Frameworks, Environmental Sustainability, Economic Feasibility. | → (from Technological Infrastructure, Regulatory Frameworks, Environmental Sustainability); ⟳ (Economic Feasibility) |
Logistical Security | Technological Infrastructure, Regulatory Frameworks. | → (from Technological Infrastructure, Regulatory Frameworks) |
Environmental Sustainability | Economic Feasibility, Regulatory Frameworks, Logistical Efficiency, Stakeholder Collaboration. | ⟳ (Economic Feasibility); → (Regulatory Frameworks, Logistical Efficiency); ↔ (Stakeholder Collaboration) |
Phase | Strategic Objective | Recommended Actions | Primary Stakeholders |
---|---|---|---|
Phase 1: Diagnostic Assessment | Establish a baseline understanding of digital maturity and infrastructural readiness. | Conduct comprehensive digital readiness audits; identify technological gaps, institutional constraints, and stakeholder capacities. | Port authorities, maritime agencies, consultancy firms |
Phase 2: Regulatory and Financial Alignment | Enable supportive policy and investment environments. | Harmonize regulatory frameworks; introduce digital trade policies; mobilize funding through PPPs or multilateral financial instruments. | National governments, development banks, trade ministries |
Phase 3: Pilot Implementation of Core Technologies | Validate technologies and institutional arrangements through controlled application. | Deploy modular digital tools (e.g., eBL, IoT tracking, API-based systems) in selected ports or corridors; monitor performance metrics. | Port operators, shipping lines, IT providers |
Phase 4: Corridor-Wide Integration and Scaling | Expand successful pilots into integrated interoperable systems across regions. | Scale proven digital solutions; promote cross-border data standards; establish governance mechanisms for long-term corridor coordination. | Multilateral institutions, regional port networks, logistics alliances |
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Alavi-Borazjani, S.A.; Bengue, A.A.; Chkoniya, V.; Shafique, M.N. An Overview of Critical Success Factors for Digital Shipping Corridors: A Roadmap for Maritime Logistics Modernization. Sustainability 2025, 17, 5537. https://doi.org/10.3390/su17125537
Alavi-Borazjani SA, Bengue AA, Chkoniya V, Shafique MN. An Overview of Critical Success Factors for Digital Shipping Corridors: A Roadmap for Maritime Logistics Modernization. Sustainability. 2025; 17(12):5537. https://doi.org/10.3390/su17125537
Chicago/Turabian StyleAlavi-Borazjani, Seyedeh Azadeh, Alberto Antonio Bengue, Valentina Chkoniya, and Muhammad Noman Shafique. 2025. "An Overview of Critical Success Factors for Digital Shipping Corridors: A Roadmap for Maritime Logistics Modernization" Sustainability 17, no. 12: 5537. https://doi.org/10.3390/su17125537
APA StyleAlavi-Borazjani, S. A., Bengue, A. A., Chkoniya, V., & Shafique, M. N. (2025). An Overview of Critical Success Factors for Digital Shipping Corridors: A Roadmap for Maritime Logistics Modernization. Sustainability, 17(12), 5537. https://doi.org/10.3390/su17125537