1. Introduction
Understanding the role of digital technologies, particularly digital platforms, in fostering economic development in developing countries is a critical contemporary issue [
1]. These platforms have evolved beyond mere communication tools, emerging as powerful drivers of economic growth, productivity, and sustainable development [
2,
3,
4]. They offer opportunities for job creation, skill development, and market access, laying the groundwork for transformative economic change in communities ripe for innovation [
5].
However, achieving sustainable development demands a deeper understanding of the multifaceted role digital platforms play. While they create new avenues for entrepreneurship, market access, and global knowledge sharing [
4,
6], a crucial gap exists in comprehensively examining their impact on economic growth and sustainable development in developing countries [
7]. This knowledge gap is particularly concerning given the potential of digital platforms to integrate economic, environmental, and social dimensions, promoting sustainable practices across business operations [
8]. The evolving paradigm of sustainable development, as outlined by the United Nations, necessitates a holistic approach that strategically aligns economic growth with inclusivity and environmental stewardship [
8].
This research explores the potential of digital platforms to act as catalysts for transformative economic scenarios, influence policy-making, and drive actionable strategies towards sustainable development [
7]. This pivotal role necessitates expanding the concept of corporate social responsibility (CSR) by intertwining it with digital innovation to foster an ecosystem where economic prosperity and sustainability coexist [
8].
Digital platforms, particularly those led by startups, are instrumental in revolutionizing business models, enhancing market accessibility, and enabling sustainable value creation, thereby serving as a backbone for economic resilience and growth [
9,
10]. However, stakeholder pressure from customers and governments compels these nascent companies to demonstrate environmental sustainability alongside economic prosperity [
11].
This study delves into how digital platforms can orchestrate economic scenarios that promote inclusive growth and sustainable practices [
12]. Regarding previous studies, we contend that by fostering innovation and collaboration, these platforms can nurture a sustainable and prosperous economic environment. Digital transformation not only accelerates business digitization but also cultivates a culture of sustainability through the adoption of sustainable business models (SBMs)—crucial for driving long-term economic and environmental well-being [
10].
In the milieu of developing economies, the potential of digital platforms to transform traditional economic structures is profound. They offer a scalable solution to enhance economic activities, boost innovation, and facilitate the integration of sustainability into core business strategies, thereby contributing to a more robust and sustainable economic growth [
13] This research delves into various scenarios where digital platforms can empower businesses, especially startups, to leverage technological advancements for sustainable economic development [
14].
Considering the global imperative for sustainable development, it becomes essential to assess how digital platforms can transfer and adapt sustainability practices across different economic landscapes, particularly from developed to developing countries [
8]. In this regard and by taking into account the importance of studying digital platforms and their effects on economic sustainability in emerging economies, in this study we aim to take a futuristic approach to analyze different scenarios in which digital platforms can influence economic sustainability. Moreover, we go beyond this and detect optimal strategies for each scenario. Furthermore, to provide a more detailed overview, we analyze the role that each player plays in this domain. To the best of our knowledge, this is the first research that focuses on the study of digital platforms and economic sustainability using a futuristic approach.
The organization of the article is as follows:
This introduction sets the stage for a comprehensive analysis that aligns with the paper’s title, focusing on the dynamic interplay between digital platforms, economic growth, and sustainability within the framework of developing economies. Through this lens, we aim to offer a nuanced understanding of how digital platforms can be harnessed to drive significant economic transformations within developing economies, ensuring a balanced trajectory towards sustainable development and inclusive economic progress.
3. Materials and Methods
This study delves into the complex world of sustainable startups, aiming to identify key drivers and develop actionable strategies for their success. Employing a mixed-methods approach, it combines qualitative and quantitative techniques to gain a comprehensive understanding of the landscape. To address the research questions below, the steps that follow are deemed necessary to undertake.
What are the driving forces behind sustainable entrepreneurship within digital ecosystems in developing countries?
What are the uncertainties shaping future scenarios for sustainable entrepreneurship in digital ecosystems in developing countries?
What are the potential scenarios, policies, actions, and a comprehensive set of criteria for sustainable entrepreneurship within digital ecosystems in developing countries?
What is the relationship between actions, policies, and policies and scenarios?
How do stakeholders interact and align with strategic objectives?
The analysis begins with a thorough literature review, leveraging existing research on sustainability drivers in startups (e.g., [
12,
31]). This foundation is then solidified through the fuzzy Delphi method, a recognized tool for expert consensus, factor validation, uncertainty reduction, and resource efficiency [
32,
33,
34,
35,
36]. Excel software 2013 facilitates the data analysis in this step, ensuring accuracy and efficiency [
37].
With confirmed drivers in hand, the focus shifts to key uncertainties that shape future scenarios. In this regard, the Cross Impact analysis method is utilized [
38]. Utilizing Mic-Mac_5.3.0 software, we analyze the impact and susceptibility relationships between drivers, revealing potential challenges and opportunities.
Moving into the qualitative realm, the research employs focus groups to delve deeper into the identified uncertainties and generate creative solutions [
39,
40,
41]. Led by research experts, these sessions facilitated the brainstorming of scenarios, policies, actions, and evaluation criteria, paving the way for strategic development.
The Multipol method, a multi-criteria futures study tool, takes center stage in the final step. This technique, supported by Multipol_5.3.0 software, allows us to evaluate the effectiveness of actions under different policies, and vice versa, within the context of the envisioned scenarios. This network analysis provides valuable insights for decision making by offering a range of potential solutions.
In this phase, we utilize the Mactor method to systematically analyze the interactions and influence between strategic actors identified in our study. Developed by [
42], the Mactor method is instrumental in examining the power dynamics and mutual influences between actors and the objectives of the system. This approach does not only facilitate the identification of various actor roles and positions but also enables the effective forecasting of potential conflicts and collaboration opportunities. Thus, the Mactor method serves as a critical tool in crafting optimal strategies and enhancing strategic decision making, vital for management, policy-making, and development planning in the realm of sustainable startups. This comprehensive analysis aids in aligning strategic actions with the overarching goals of sustainability, ensuring that coherent and actionable strategies are developed.
Throughout these five steps, from the literature review to the Multipol and Mactor analyses, we engage with a carefully selected group of experts. This theoretical community, comprising members of the scientific board, entrepreneurship academics, and startup managers, brings diverse perspectives and deep knowledge to the research [
19,
43,
44]. Their expertise in startups, sustainable entrepreneurship, and digital platforms ensures the relevance and validity of the findings.
A purposive sampling technique was employed to select a panel of experts to complete the research survey. Twenty-five experts were specifically chosen to complete Questionnaire 1, while an additional fifteen experts were selected for other research components. All selected experts possessed a minimum of five years of professional experience, held at least a master’s degree, demonstrated familiarity with the research methodologies, and expressed a strong commitment to participating in all stages of the research. These selection criteria were designed to ensure that the experts possessed the requisite knowledge and expertise to contribute meaningfully to the study. The expert panel was drawn from a population of academic faculty, entrepreneurship scholars, and startup executives.
By meticulously selecting experts based on their subject mastery, motivation, and professional experience, we ensure a robust and collaborative research process.
By utilizing a combination of qualitative and quantitative methods, we gain a comprehensive understanding of the drivers, uncertainties, and potential strategies for sustainable startups (
Table 1).
In the second step of the research, an expert survey questionnaire was used to identify the assessment factors that influence the level of impact. These assessment factors were derived from the drivers identified in the literature review of the existing literature.
In the third step, a standard paired comparison questionnaire was used to assess the level of influence that each of the influencing variables has on each other. The influencing variables were selected from the drivers identified in the previous step and screened by the experts. The level of influence was determined on a scale of 0 (no effect) to 3 (strong impact).
In the fifth step of the research, three standard questionnaires, designed as a matrix, were used to evaluate intervention options, policy alternatives, and future state projections with respect to the identified assessment factors. The scoring in the first survey instrument ranged from 0 to 20, with the columns representing the assessment factors and the rows representing the intervention options. The scoring in the second survey instrument was such that the sum of the scores given in each row must always be equal to 100, with the columns representing the assessment factors and the rows representing the policy alternatives. The scoring in the third survey instrument was also such that the sum of the scores given in each row must always be equal to 100, with the columns representing the assessment factors and the rows representing the future state projections.
It is important to note that the assessment factors, intervention options, policy alternatives, and future state projections used in these three questionnaires were derived from the fourth step, which employed a qualitative group discussion. However, in order to give the participants more control over their responses and to facilitate the presentation of their ideas, critical unknowns were identified through a separate process and then presented to the participants. This is because understanding these uncertainties is essential for scenario development.
The initial phase of this study involved the identification of 12 drivers through a thorough review of the relevant literature. Subsequently, these drivers were examined for screening and validation by a panel of experts using the fuzzy Delphi method [
37]. This methodology, introduced by Kaufman and Gupta in 1988, effectively addresses the limitations of the traditional Delphi approach [
45]. By consolidating expert opinions within a single round, the fuzzy Delphi method offers significant time and cost savings. The panel of experts comprised 25 individuals, a number recommended for generating highly coherent expert opinions within the fuzzy Delphi framework [
11]. In this regard, an expert survey questionnaire was crafted, including the drivers extracted from the literature. This questionnaire was then distributed to the experts, who were asked to express their opinions using verbal terms ranging from “very low importance” to “very high importance,” in accordance with
Table 2. The employment of Triangular Fuzzy Numbers (TFNs) served to enhance decision-making capabilities in the context of complex problem solving [
36].
Subsequent to the data collection, the drivers were examined by employing the following criteria:
(1) Average Distance Values (d): These values represent the deviation between the “average of expert opinions about a driver” and “each expert’s opinion about each of the drivers”. These values should not exceed 0.2 [
23,
46].
(2) Consensus Percentage for Experts: The percentage of this agreement among experts for each of the drivers should surpass 75% [
11,
23].
(3) Threshold: In the context of this study, the threshold for screening drivers is established at a minimum of 0.7. Consequently, the defuzzification values of each of the drivers must exceed this threshold [
11,
47]
The expert panel’s confirmation of all drivers, as demonstrated in
Table 3, indicates the high accuracy with which the literature review identified these factors in addressing the research questions.
Table 2.
Verbal terms and fuzzy numbers in the fuzzy Delphi method [
19,
46,
48].
Table 2.
Verbal terms and fuzzy numbers in the fuzzy Delphi method [
19,
46,
48].
Fuzzy Numbers | Verbal Terms |
---|
(0,0,0.25) | Very Low Importance |
(0,0.25,0.5) | Unimportant |
(0.25,0.5,0.75) | Medium Importance |
(0.5,0.75,1) | High Importance |
(0.75,1,1) | Very High Importance |
The third step involved administering a standardized questionnaire to the designated experts to collect data for cross-effects analysis so as to reach key uncertainties. This methodology, which entails examining the reciprocal relationships between variables, serves to identify the critical system variables [
55]. The extent of this influence is measured on a scale ranging from zero to three. The matrix dimensions are 12 × 12. Within this matrix, the sum of the rows represents the amount of influence exerted by a driver on other drivers, while the sum of the columns represents the amount of influence received by a driver from other drivers. Factors with high influence and high dependence are identified as key uncertainties. The results obtained in
Table 4 indicate that the matrix dispersion degree is 82.64 percent. This makes the matrix optimal based on the statistical index with two desirability and optimization rotations. This finding attests to the high validity of the matrix and the responses provided.
The direct relations diagram (
Figure 1) elucidates the position of each variable within the system. Variables A2, A3, A6, and A8 fall under the category of influential variables, while A4 and A5 belong to the category of dependent variables. Additionally, variables A12, A7, A9, A10, A11, and A1 are classified as linkage variables, showcasing both influential and dependent characteristics. The MICMAC analysis identified these variables (A12, A7, A9, A10, A11, and A1) as key uncertainties.
In the fourth step, a focal group was convened to address the identified uncertainties and generate suggestions for scenarios, policies, actions, and a set of criteria. Subsequently, the Multipol method was employed to analyze the data gathered from the distribution of evaluation questionnaires. Multipol is a multi-criteria decision-making tool that evaluates various actions based on policies through expert participation. This participation is also utilized in this method to assess different policies based on scenarios. This methodology empowers decision-makers by providing a comprehensive network of potential solutions [
39,
52,
54]. The Multipol method’s structure includes four distinct components [
36,
56].
(1) Determining Evaluation Criteria that Align with the Study Objective: Evaluation criteria are the essential measurable aspects that assess the effectiveness of a judgment. Therefore, these criteria form the foundation for determining the processes used to evaluate the performance of scenarios, strategies, and actions. According to
Table 5, experts in the focal group proposed eight criteria in the social, technological, economic, and environmental domains.
(2) Determining Scenarios: Scenarios are visualizations of the prospective futures that depict the attainment of the desired objectives. As illustrated in
Table 6, experts in the focal group identified four alternative scenarios, including advancement in digital technology, market dynamism and changes in consumption patterns, emphasis on sustainability and social responsibility, shifts in business models, and the promotion of collaboration for evaluation.
(3) Determining Policies: Policies form a range of strategies devised to accomplish objectives while taking into account environmental conditions such as political, social, economic, and physical contexts. The policies considered in this study by the focal group are listed as below (
Table 7).
(4) Actions: Actions are series of potential interventions that serve as supporting measures in the implementation of policies. As demonstrated in
Table 8, experts proposed 12 policy actions aligned with the research objectives.
8. Shift in Business Models and Promotion of Collaboration
The transformative shift in business models and the emphasis on collaboration, facilitated by startups on digital platforms, are profoundly impacting the landscape of sustainable entrepreneurship [
10]. This synergistic interplay underscores the pivotal role of innovative business approaches and collaborative endeavors in catalyzing sustainable practices [
5]. At the forefront of this transformation, startups on digital platforms are driving the evolution of business models, characterized by innovation and adaptability. Empowered by technological advancements, these startups are redefining traditional business structures, embracing agile methodologies and customer-centric approaches [
6,
8]. As a result, sustainable business practices emerge that not only address evolving market demands but also contribute positively to environmental and societal concerns [
8,
68,
69]. Furthermore, the promotion of collaboration on digital platforms is reshaping the competitive landscape. Recognizing the advantages of shared resources and expertise, startups are actively engaging in collaborative efforts. Technologies such as artificial intelligence and blockchain are facilitating seamless collaboration, enabling startups to collectively address complex sustainability challenges and fostering an environment where knowledge exchange becomes a driving force for positive change [
8,
51].
Moreover, collaborative initiatives lead by startups on digital platforms are contributing to the formation of interconnected business ecosystems. These ecosystems promote a culture of collective responsibility, where startups collaborate not only for competitive advantage but also to achieve shared sustainability goals [
56,
70,
71]. This collaborative ethos extends beyond individual businesses, creating a network effect that strengthens the overall resilience and sustainability of the entrepreneurial landscape. In essence, the interplay between the shift in business models and the promotion of collaboration, driven by startups on digital platforms, is instrumental in advancing sustainable entrepreneurship. This dynamic relationship not only revolutionizes how businesses operate but also establishes a collaborative foundation upon which the principles of sustainability can flourish, paving the way for a more responsible and resilient entrepreneurial future.
In conclusion, the endeavors of startups on digital platforms in addressing these four scenarios not only revolutionize the business landscape but also steer us towards a more sustainable and innovative future of entrepreneurship. This study unequivocally establishes that the prevalence of startups on digital platforms serves as a pivotal catalyst in shaping sustainable entrepreneurship in the contemporary world.
The Mactor method effectively analyzes interactions within complex systems by focusing on the following two main aspects: interactions among actors and their alignment with strategic objectives. This analysis categorizes actors based on influence and dependency, helping to understand power dynamics and develop tailored strategies.
In this study, scenarios generated from the Multipol method are used as objectives in the Mactor phase, allowing for a comprehensive evaluation of how these scenarios influence actors’ interactions and strategic alignments. This integration is crucial for identifying potential collaborations and conflicts, thus enhancing decision making and the efficiency of the system. The Mactor method provides detailed insights into the dynamics of the system, facilitating the development of effective strategies based on the interplay of power relationships and strategic objectives.
This Mactor analysis diagram,
Figure 9, illustrates the varying levels of influence and dependence among key actors in the digital platform ecosystem. Actors like Digital Platform Providers and Startups are both highly influential and dependent, central to driving innovation yet reliant on each other. In contrast, Policy Makers and Government Agencies wield significant influence with minimal dependence, reflecting their regulatory roles. Technology Developers show moderate influence and dependence, essential yet not dominant. Finally, stakeholders such as Investors, Research Institutions, and NGOs, while supportive and dependent, exert minimal influence over the ecosystem’s direction. This visualization highlights strategic leverage points and potential vulnerabilities within the ecosystem, guiding stakeholders in prioritizing efforts to enhance engagement and influence distribution.
This histogram,
Figure 10, visualizes the competitiveness of various actors within the digital platform ecosystem, indicating how each actor stands in terms of market competitiveness on a scale from 0 to 1.1. Startups, Digital Platform Providers, Government Agencies, Investors and Financial Institutions, and Policy Makers exhibit the highest level of competitiveness, each scoring 1.1, suggesting that these groups are highly dynamic and effective in maintaining competitive edges in their respective domains. Research Institutions also show strong competitiveness at 1.0, reflecting their capability in driving innovation and maintaining relevance. In contrast, Local Communities, Non-Governmental Organizations (NGOs), and Customers and Users score slightly lower at 0.9, indicating a slightly less competitive position, which may reflect lesser influence or resources to assert dominance in the marketplace compared to other more central actors. Technology Developers score 1.0, aligning them closely with Research Institutions in terms of their contribution to competitive innovation in the ecosystem. This distribution highlights the varying degrees of influence and capability among the actors, essential for understanding power dynamics and potential areas for strategic enhancements in the ecosystem.
The two diagrams presented,
Figure 11 and
Figure 12, are outputs from a Mactor analysis, providing visual representations of distances, one for objectives (S1 to S4) and the other for actors within a digital platform ecosystem. The first diagram shows net distances between four distinct objectives (S1–S4), where S1 and S4 are closely positioned, suggesting they are more aligned or similar in their outcomes or requirements, while S2 is notably distanced, indicating it is quite different or potentially conflicting with the others. The second diagram maps net distances between various actors, from startups to policy makers. This visual suggests a dense cluster around startups, policy makers, technology developers, and digital platform providers, indicating these actors are closely related in terms of goals or impacts within the ecosystem. In contrast, actors like local communities and investors appear more isolated, implying less direct interaction or influence with the central cluster of actors. Together, these diagrams help stakeholders understand alignments and tensions both between goals and actors, facilitating more informed strategic planning and management decisions in the ecosystem.
9. Conclusions and Discussion
Developing economies are undergoing significant transformations due to the rise of digital platforms, which have proven to be powerful catalysts for innovation and growth. These platforms have transitioned traditional markets into dynamic, digitally enabled ecosystems, facilitating inclusive economic development that benefits both local entrepreneurs and global investors [
2,
8]. The adoption of advanced digital technologies, such as artificial intelligence and blockchain, enables these economies to become more agile, transparent, and resilient, positioning them to capitalize on the digital era’s potential for sustainable development [
51].
In the following paragraphs, we answer the research questions.
This study identified twelve critical determinants of sustainable entrepreneurship within digital platforms in developing country contexts. These drivers encompass environmental and social standards, sustainable ecosystems, international technology transfer, sustainable supply chain management, transparent reporting, enabling legislation and institutions, continuous capacity building, the integration of augmented reality (AR) and virtual reality (VR), mobile application development and utilization, access to global markets, and the pursuit of competitiveness and value creation.
- 2.
What are the uncertainties shaping future scenarios for sustainable entrepreneurship in digital ecosystems in developing countries?
Among these drivers, six uncertainties were identified as having a profound impact on the future trajectory of sustainable entrepreneurship in digital platforms within developing countries. These uncertainties pertain to environmental and social standards, continuous capacity building, mobile application development and utilization, access to global markets, competitiveness, and value creation.
- 3.
What are the potential scenarios, policies, actions, and a comprehensive set of criteria for sustainable entrepreneurship within digital ecosystems in developing countries?
To assess the potential outcomes, the following eight evaluation criteria were established: the social impact of digital entrepreneurship, social equity, the innovative application of technologies, societal technology acceptance, contributions to employment and economic growth, regional development impact, environmental performance, and natural resource utilization. Subsequently, the following four potential future scenarios were constructed: advancements in digital technology, evolving market dynamics and consumer preferences, a heightened emphasis on sustainability and social responsibility, and a transformation of business models towards collaboration.
Based on these scenarios, policies aimed at stimulating sustainable entrepreneurship were formulated, considering political, social, economic, and environmental factors. These policies encompass research and development support, promoting sustainability and social responsibility, facilitating the startup process, and fostering collaboration and data sharing. To operationalize these policies, twelve supportive actions were proposed, including increased research and development investment, the establishment of specialized research centers, the development of environmental standards, enhanced university–industry partnerships, the cultivation of collaborative ecosystems, the promotion of data sharing, the creation of supportive platforms, the encouragement of renewable energy utilization, the implementation of social responsibility educational programs, the simplification of company registration processes, and the establishment of interactions between stakeholders.
- 4.
What is the relationship between actions, policies, and policies and scenarios?
The analysis revealed specific relationships between policies, actions, and scenarios. For instance, policies P3 and P4, in conjunction with supportive actions AC5, AC6, AC7, and AC10, could contribute to the “Advancement in Digital Technology” scenario. Similar relationships were identified for the other scenarios.
- 5.
How do stakeholders interact and align with strategic objectives?
Our Mactor analysis has highlighted the pivotal role of startups in this transformative process. As primary agents of change, startups are not just adopting digital tools, but are at the forefront of creating innovative, sustainable economic models. By utilizing platforms that support extensive collaboration and interconnectedness, these startups are steering away from traditional competitive practices towards systems that emphasize economic resilience and sustainability [
6,
72].
The Mactor analysis underscores that startups are strategically positioned at the nexus of influence among key ecosystem actors—government agencies, policy makers, and technology developers—playing a critical role in shaping the digital landscape. This positioning facilitates startups to leverage their innovative capabilities while aligning with broader economic goals that promote long-term societal and environmental well-being [
8].
From the MultiPolar analysis, we extracted actionable insights that demonstrate how the alignment of strategic objectives among different actors fosters a conducive environment for policy development and strategic investment. Particularly, the close alignment of startups with technology developers and policy makers highlights a synergy that can be tapped into for accelerating sustainable economic practices. Additionally, potential conflicts identified between strategic objectives—such as those between environmental sustainability and immediate economic returns—point to areas requiring careful policy intervention to ensure that economic growth does not come at the expense of environmental health.
Our research provides a clear view of how digital platforms can serve as engines of economic growth, driving sustainable development in emerging markets. By exploring future-oriented scenarios, we have illuminated pathways for these platforms to orchestrate economic, social, and environmental prosperity effectively. The immense potential for startups to instigate significant changes underscores the necessity of nurturing an ecosystem where innovation is deeply integrated with sustainability principles.
In summary, the synergy between digital platforms and startups in developing economies is not only reshaping traditional economic paradigms but also setting the stage for a sustainable future. The strategic use of the Mactor and MultiPolar analyses in our study has provided a detailed blueprint for stakeholders to navigate and optimize these transformations. This approach ensures that digital innovations are strategically harnessed to support comprehensive economic transformation and sustainability, making a significant impact on the global economic landscape.
The findings of this study align with the work of [
48] in exploring the role of digital technologies in sustainable business models. Both studies underscore the potential of digital tools to reshape business model components and facilitate collaborative value creation. Furthermore, the research resonates with [
73] in emphasizing the pivotal role of digital platforms in sustainable entrepreneurship, particularly in terms of leveraging capabilities and digital innovations.
While the contributions of [
74] to the field are acknowledged, these studies predominantly adopt either quantitative or qualitative methodologies. A comprehensive understanding of the multifaceted relationship between digital technologies and sustainable entrepreneurship necessitates a mixed-methods approach. Moreover, these studies often overlook the dynamic nature of the phenomenon by failing to incorporate future-oriented perspectives and a comprehensive analysis of influential factors. Additionally, while existing research highlights the importance of actor relationships, it falls short of exploring the intricacies of these interactions and their implications for value creation.