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Value Proposition for Sustainable Last-Mile Delivery. A Retailer Perspective

On-Demand Logistics: Solutions, Barriers, and Enablers

TRElab, Department of Political Sciences, Roma Tre University, Via Gabriello Chiabrera 199, 00145 Rome, Italy
Department of Logistics, Molde University College, P.O. Box 2110, 6402 Molde, Norway
Author to whom correspondence should be addressed.
Academic Editor: Anna Corinna Cagliano
Sustainability 2022, 14(15), 9465;
Received: 27 April 2022 / Revised: 25 July 2022 / Accepted: 25 July 2022 / Published: 2 August 2022
(This article belongs to the Special Issue Smart City Logistics Services and Sustainability)
The urban freight sector provides an essential service by delivering goods that are required by shops, companies, and households at a specific place and time. However, the growth of e-commerce and the dawn of on-demand logistics (hereinafter ODL) have raised citizens’ expectations of logistics systems, further stressing them and thereby increasing their operational and environmental costs. To the authors’ best knowledge, there are no extensive literature reviews specifically on the topic of ODL and on suggestions for policy prioritisation for tackling its effects. This paper aims at addressing this issue by providing an extensive literature review of ODL and its enablers. This research, after a thorough explanation of the ODL rationale, its trends, and its effects, analyses possible solutions to its inefficiencies, focusing on enablers and barriers. Furthermore, it illustrates and clarifies the role of external factors in influencing ODL. Finally, it proposes a systematic evaluation approach by identifying knowledge gaps and consequently defining the subsequent actions needed, broken down by the individual influencing components, rendering these solutions compatible with the status quo and effective for solving the highlighted issues. View Full-Text
Keywords: last-mile delivery; sustainable mobility; on-demand logistics; urban freight transport last-mile delivery; sustainable mobility; on-demand logistics; urban freight transport
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MDPI and ACS Style

Lozzi, G.; Iannaccone, G.; Maltese, I.; Gatta, V.; Marcucci, E.; Lozzi, R. On-Demand Logistics: Solutions, Barriers, and Enablers. Sustainability 2022, 14, 9465.

AMA Style

Lozzi G, Iannaccone G, Maltese I, Gatta V, Marcucci E, Lozzi R. On-Demand Logistics: Solutions, Barriers, and Enablers. Sustainability. 2022; 14(15):9465.

Chicago/Turabian Style

Lozzi, Giacomo, Gabriele Iannaccone, Ila Maltese, Valerio Gatta, Edoardo Marcucci, and Riccardo Lozzi. 2022. "On-Demand Logistics: Solutions, Barriers, and Enablers" Sustainability 14, no. 15: 9465.

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