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Open AccessArticle

A Few Critical Human Factors for Developing Sustainable Autonomous Driving Technology

HR Business Partner, Holcim Ecuador S.A., Guayaquil 090150, Ecuador
School of Industrial Engineering, Kumoh National Institute of Technology, Gumi 39177, Korea
Author to whom correspondence should be addressed.
Sustainability 2020, 12(7), 3030;
Received: 27 February 2020 / Revised: 31 March 2020 / Accepted: 8 April 2020 / Published: 9 April 2020
The purpose of this study is to develop a framework that can identify critical human factors (HFs) that can generate human errors and, consequently, accidents in autonomous driving level 3 situations. Although much emphasis has been placed on developing hardware and software components for self-driving cars, interactions between a human driver and an autonomous car have not been examined. Because user acceptance and trust are substantial for the further and sustainable development of autonomous driving technology, considering factors that will influence user satisfaction is crucial. As autonomous driving is a new field of research, the literature review in other established fields was performed to draw out these probable HFs. Herein, interrelationship matrices were deployed to identify critical HFs and analyze the associations between these HFs and their impact on performance. Age, focus, multitasking capabilities, intelligence, and learning speed are selected as the most critical HFs in autonomous driving technology. Considering these factors in designing interactions between drivers and automated driving systems will enhance users’ acceptance of the technology and its sustainability by securing good usability and user experiences. View Full-Text
Keywords: human factors; autonomous driving; human–AI interactions; technology acceptance human factors; autonomous driving; human–AI interactions; technology acceptance
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Cárdenas, J.F.S.; Shin, J.G.; Kim, S.H. A Few Critical Human Factors for Developing Sustainable Autonomous Driving Technology. Sustainability 2020, 12, 3030.

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