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Impact of a Balanced Scorecard as a Strategic Management System Tool to Improve Sustainable Development: Measuring the Mediation of Organizational Performance through PLS-Smart
Open AccessArticle

Sustainable Orientation of Management Capability and Innovative Performance: The Mediating Effect of Knowledge Management

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Faculty of Business Sciences, Universidad del Pacífico, 15072 Lima, Peru
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Faculty of Accounting, Economic and Business Sciences, Universidad de Manizales, 170001 Manizales, Colombia
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Faculty of Administration, Universidad del Tolima, 730006299 Ibagué, Colombia
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Faculty of Economic and Business Sciences, Universidad de Sevilla, 41004 Seville, Spain
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Faculty of Law and Business Sciences, Universidad Francisco de Vitoria, 28223 Madrid, Spain
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Author to whom correspondence should be addressed.
Sustainability 2020, 12(4), 1366; https://doi.org/10.3390/su12041366
Received: 22 November 2019 / Revised: 30 January 2020 / Accepted: 9 February 2020 / Published: 13 February 2020
The literature suggests that innovation allows organizations to reach a desirable level of sustainability. There is evidence to support the role of knowledge management (KM) as well as management capability (MC) in producing a sustainable approach at organizations. Furthermore, organizations commonly achieve sustainable practices through corporate social responsibility (CSR). In particular, the health sector is increasingly implementing CSR strategies, although with a narrow understanding of the factors to success. Hence, trends lead to asymmetric growth between organizations. This study aims to examine the mediating role of KM in the relationship between MC and innovative performance (IP) in 331 Health Provider Institutions (HPIs). The research reflective model was assessed through Partial Least Squares Structural Equation Modeling (PLS-SEM). According to the results, MC has a positive effect on IP, MC has a positive effect on KM, and KM has a positive effect on IP. Likewise, KM significantly mediates the relationship between MC and IP. Our findings support the importance of KM in addressing MCs in HPIs as it enables innovative practices to address CSR goals to achieve a sustainable impact. Moreover, this study contributes by expanding KM to contexts that are not usually studied, such as health in a South American country. View Full-Text
Keywords: management capability; innovative performance; knowledge management; sustainable orientation; PLS-SEM management capability; innovative performance; knowledge management; sustainable orientation; PLS-SEM
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MDPI and ACS Style

Acosta-Prado, J.C.; López-Montoya, O.H.; Sanchís-Pedregosa, C.; Vázquez-Martínez, U.J. Sustainable Orientation of Management Capability and Innovative Performance: The Mediating Effect of Knowledge Management. Sustainability 2020, 12, 1366.

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