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Open AccessArticle

Residents’ Quality of Life in Smart Tourism Destinations: A Theoretical Approach

1
Centre of Geographical Studies, IGOT, Universidade de Lisboa, 1600-276 Lisbon, Portugal
2
Mercosur Integration Center, Federal University of Pelotas, 96020-080 Pelotas, Brazil
3
Department of Geography, University of Málaga, 29071 Málaga, Spain
4
Department of Tourism, Federal University of Rio Grande do Norte, 59072-970 Natal, Brazil
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(20), 8445; https://doi.org/10.3390/su12208445
Received: 29 September 2020 / Revised: 10 October 2020 / Accepted: 10 October 2020 / Published: 14 October 2020
The objective of this research is to propose a theoretical model based on studies on residents’ quality of life in smart tourism destinations. Smart tourism destinations are territories based on information and communication technologies (ICT), which improve travelers’ tourist experiences as well as affect the quality of life of residents. To know the context of the relationships between tourism and quality of life, main studies and theories regarding these two phenomena are analyzed. Likewise, the relationship between smart places and quality of life is also studied. Therefore, a theoretical model on residents’ quality of life in smart tourism destinations is proposed based on a systematized analysis of the literature. From the theoretical model, it is perceived that residents’ overall life satisfaction results from the relationship between perceived tourism impacts and satisfaction with specific life factors, and they are measured by qualitative indicators. Also, it is identified that the quality of life of residents is clearly influenced by the impacts of tourism and ICTs. In addition, it is understood that the residents’ overall life satisfaction corroborates for the further development of the smart tourism destination. Finally, we understand that the knowledge of residents’ perception and satisfaction of their quality of life contribute to formulation and implementation of urban and tourism development policies in smart tourism destinations. View Full-Text
Keywords: residents; quality of life; impacts of tourism; smart tourism destinations; information and communication technologies residents; quality of life; impacts of tourism; smart tourism destinations; information and communication technologies
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MDPI and ACS Style

Santos-Júnior, A.; Almeida-García, F.; Morgado, P.; Mendes-Filho, L. Residents’ Quality of Life in Smart Tourism Destinations: A Theoretical Approach. Sustainability 2020, 12, 8445.

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