Next Article in Journal / Special Issue
An Operational Protocol for the Valorisation of Public Real Estate Assets in Italy
Previous Article in Journal
Examining the Impacts of Mega-Events on Urban Development Using Coupling Analysis: A Case Study of the Boao Forum for Asia
Previous Article in Special Issue
Correlation of Vulnerability and Damage between Artistic Assets and Structural Elements: The DataBAES Archive for the Conservation Planning of CH Masonry Buildings in Seismic Areas
Open AccessArticle

Tourist Flow Management: Social Impact Evaluation through Social Network Analysis

Faculty of Engineering and Architecture, University “Kore” of Enna, 94100 Enna, Italy
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(2), 731; https://doi.org/10.3390/su12020731
Received: 20 December 2019 / Revised: 6 January 2020 / Accepted: 9 January 2020 / Published: 19 January 2020
The present paper was prompted by the activity carried out within the scope of an EU-funded project (WARMEST). It calls to analyse the reasons for the degradation of the Patio de Los Leones, which attracts over 2 million tourists per year to Granada in Spain. We review here the most advanced studies and regulations on the assessment of the social impact of mass tourism and present a novel methodology to analyse its effects. We dug into the material available on social networks—especially feedback to posts published on major relevant sites—and got a comprehensive picture of the thoughts that were expressed there and a comprehensive assessment of the citizens’ opinion on the social impact of tourism in Granada. Thus, we obtained a new indicator called “C.1.2 index modified”, which measures the level of dissatisfaction of citizens with the tourists’ pressure; we propose to replace the existing ETIS index with C.1.2, which is mainly based on direct surveys that are often carried out with very limited resources. At the end of the research, we could point out topics that are especially important to the citizens, thus allowing us to define a strategic action plan with a bottom-up approach. View Full-Text
Keywords: tourist flow management; ETIS; carrying capacity; social impact; social network analysis tourist flow management; ETIS; carrying capacity; social impact; social network analysis
Show Figures

Figure 1

MDPI and ACS Style

Acampa, G.; Grasso, M.; Marino, G.; Parisi, C.M. Tourist Flow Management: Social Impact Evaluation through Social Network Analysis. Sustainability 2020, 12, 731.

Show more citation formats Show less citations formats
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Access Map by Country/Region

1
Back to TopTop