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South American Expert Roundtable: Increasing Adaptive Governance Capacity for Coping with Unintended Side Effects of Digital Transformation

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Department for E-Governance and Administration, Danube University Krems, 3500 Krems an der Donau, Austria
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Department of Computer Science and Engineering, Universidad Nacional del Sur, B8000 Bahía Blanca, Argentina
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Consejo Nacional de Investigaciones Científicas y Técnicas, B8000 Bahía Blanca, Argentina
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Facultad de Administración, Finanzas y Ciencias Económicas, Universidad EAN, 110221 Bogotá, Colombia
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Instituto en Ciencias e Ingeniería de la Computación, Universidad Nacional del Sur, B8000 Bahía Blanca, Argentina
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Department of Management, Vienna University of Applied Sciences, 1180 Wien, Austria
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Escola de Administração de Empresas de São Paulo, Fundação Getulio Vargas, 01313-902 São Paulo, Brazil
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Program in Cooperative Management, Pontifical Catholic University of Parana, 80215-901 Curitiba, Brazil
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Department of Environmental Health, School of Public Health, University of São Paulo, 01246-904 São Paulo, Brazil
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Corregedoria Regional da Polícia Federal no Estado do Paraná, 82640-040 Curitiba, Brazil
11
Brazilian School of Public and Business Administration, Getulio Vargas Foundation, 22231-010 Rio de Janeiro, Brazil
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Management Graduate Program, Pontifical Catholic University of Rio Grande do Sul, 90619-900 Porto Alegre, Brazil
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Institute for Global Sustainable Development, University of Warwick, Coventry CV4 7AL, UK
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Department of Administration, Pontifical Catholic University of Parana, 80215-901 Curitiba, Brazil
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Department of Administration, Universidad Católica del Norte, 1270709Antofagasta, Chile
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Department of Medicine, São Camilo University Center, 04263-200 São Paulo, Brazil
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Department of Economics and Globalization, Department Knowledge and Information Management, Danube University of Krems, 3500 Krems an der Donau, Austria
*
Author to whom correspondence should be addressed.
Sustainability 2020, 12(2), 718; https://doi.org/10.3390/su12020718
Received: 29 November 2019 / Revised: 10 January 2020 / Accepted: 13 January 2020 / Published: 19 January 2020
This paper presents the main messages of a South American expert roundtable (ERT) on the unintended side effects (unseens) of digital transformation. The input of the ERT comprised 39 propositions from 20 experts representing 11 different perspectives. The two-day ERT discussed the main drivers and challenges as well as vulnerabilities or unseens and provided suggestions for: (i) the mechanisms underlying major unseens; (ii) understanding possible ways in which rebound effects of digital transformation may become the subject of overarching research in three main categories of impact: development factors, society, and individuals; and (iii) a set of potential action domains for transdisciplinary follow-up processes, including a case study in Brazil. A content analysis of the propositions and related mechanisms provided insights in the genesis of unseens by identifying 15 interrelated causal mechanisms related to critical issues/concerns. Additionally, a cluster analysis (CLA) was applied to structure the challenges and critical developments in South America. The discussion elaborated the genesis, dynamics, and impacts of (groups of) unseens such as the digital divide (that affects most countries that are not included in the development of digital business, management, production, etc. tools) or the challenge of restructuring small- and medium-sized enterprises (whose service is digitally substituted by digital devices). We identify specific issues and effects (for most South American countries) such as lack of governmental structure, challenging geographical structures (e.g., inclusion in high-performance transmission power), or the digital readiness of (wide parts) of society. One scientific contribution of the paper is related to the presented methodology that provides insights into the phenomena, the causal chains underlying “wanted/positive” and “unwanted/negative” effects, and the processes and mechanisms of societal changes caused by digitalization. View Full-Text
Keywords: digital transformation; unintended side effects; proposition-based expert roundtable; trandisciplinarity digital transformation; unintended side effects; proposition-based expert roundtable; trandisciplinarity
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Viale Pereira, G.; Estevez, E.; Cardona, D.; Chesñevar, C.; Collazzo-Yelpo, P.; Cunha, M.A.; Diniz, E.H.; Ferraresi, A.A.; Fischer, F.M.; Cardinelle Oliveira Garcia, F.; Joia, L.A.; Luciano, E.M.; de Albuquerque, J.P.; Quandt, C.O.; Sánchez Rios, R.; Sánchez, A.; Damião da Silva, E.; Silva-Junior, J.S.; Scholz, R.W. South American Expert Roundtable: Increasing Adaptive Governance Capacity for Coping with Unintended Side Effects of Digital Transformation. Sustainability 2020, 12, 718.

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