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Article

Impact of Participative Leadership on Organizational Citizenship Behavior: Mediating Role of Trust and Moderating Role of Continuance Commitment: Evidence from the Pakistan Hotel Industry

1
School of Management and Economics, Beijing Institute of Technology, Beijing 100875, China
2
Guanghua School of Management, Peking University, Beijing 100871, China
3
School of Management Science and Engineering, Dalian University of Technology, Dalian 116085, China
4
School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing 100876, China
*
Author to whom correspondence should be addressed.
Sustainability 2019, 11(4), 1170; https://doi.org/10.3390/su11041170
Received: 9 February 2019 / Revised: 16 February 2019 / Accepted: 17 February 2019 / Published: 22 February 2019
(This article belongs to the Section Economic and Business Aspects of Sustainability)
The present study examines the mediating role of affective and cognitive trust, and the moderating role of continuous commitment on participative leadership and organizational citizenship behavior (OCB) relationships. Four hundred employees were recruited from the hotel industry in Pakistan. The bootstrapping method was used for an estimation of the mediation effect by the process macro. This study employs confirmatory factor analysis and structural equation modeling. Results revealed that affective trust significantly mediates the relationship between participative leadership and OCB. Moreover, continuous commitment significantly plays a moderating role in the relationship between participative leadership and OCB. This study provides unique insight into the OCB in the hotel industry. Affective and cognitive trust as a mediator and moderator of continuance commitment are examined, which is the novel characteristic of this study. Managerial implications, limitations, and future directions are discussed. View Full-Text
Keywords: participative leadership; affective trust; cognitive trust; organizational citizenship behavior; continuous commitment participative leadership; affective trust; cognitive trust; organizational citizenship behavior; continuous commitment
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MDPI and ACS Style

Hayat Bhatti, M.; Ju, Y.; Akram, U.; Hasnat Bhatti, M.; Akram, Z.; Bilal, M. Impact of Participative Leadership on Organizational Citizenship Behavior: Mediating Role of Trust and Moderating Role of Continuance Commitment: Evidence from the Pakistan Hotel Industry. Sustainability 2019, 11, 1170. https://doi.org/10.3390/su11041170

AMA Style

Hayat Bhatti M, Ju Y, Akram U, Hasnat Bhatti M, Akram Z, Bilal M. Impact of Participative Leadership on Organizational Citizenship Behavior: Mediating Role of Trust and Moderating Role of Continuance Commitment: Evidence from the Pakistan Hotel Industry. Sustainability. 2019; 11(4):1170. https://doi.org/10.3390/su11041170

Chicago/Turabian Style

Hayat Bhatti, Misbah, Yanbin Ju, Umair Akram, Muhammad Hasnat Bhatti, Zubair Akram, and Muhammad Bilal. 2019. "Impact of Participative Leadership on Organizational Citizenship Behavior: Mediating Role of Trust and Moderating Role of Continuance Commitment: Evidence from the Pakistan Hotel Industry" Sustainability 11, no. 4: 1170. https://doi.org/10.3390/su11041170

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