Examining the Moderating Effects of Work–Life Balance between Human Resource Practices and Intention to Stay
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Department of Health Diet and Industry Management, Chung Shan Medical University, No. 110, Sec. 1, Jianguo N. Rd., Taichung City 40201, Taiwan
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Department of Medical Management, Chung Shan Medical University Hospital, No. 110, Sec. 1, Jianguo N. Rd., Taichung City 40201, Taiwan
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International Bachelor Program of Agribusiness, National Chung Hsing University, 145 Xingda Rd., South Dist., Taichung City 40227, Taiwan
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Department of Tourism and Leisure Management, Chung Chou University of Science and Technology, No. 6, Lane 2, Sec. 3, Shanjiao Rd., Yuanlin Township, Changhua County 510, Taiwan
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Author to whom correspondence should be addressed.
Sustainability 2019, 11(17), 4585; https://doi.org/10.3390/su11174585
Received: 29 July 2019 / Revised: 17 August 2019 / Accepted: 20 August 2019 / Published: 23 August 2019
(This article belongs to the Special Issue Sustainable Tourism and Hospitality Management)
Offering services to clients by staff is a major feature of the hotel industry. Therefore, maintaining high-quality and stable services is critical for hotels to stay competitive. As for hotel human resource management, how to effectively increase employee retention is crucial because it not only enhances organizational performance but also reduces personnel cost. In this study, the researchers used structural equation modeling to explore the relationship between job embeddedness, organizational commitment, and intention to stay in tourist hotel interns. Furthermore, work–life balance was used as the moderating variable between organizational commitment and intention to stay. The study subjects were interns who had completed between half and one year of an internship at a tourist hotel and were going to graduate from the school upon completing the internship. The results indicated that job embeddedness has a significant and positive effect on organizational commitment and intention to stay whereas organizational commitment mediates the relationships between job embeddedness and intention to stay. In addition, work–life balance moderates interns’ intention to stay. This study provides the hotel industry with useful management guidelines for retaining employees and improving competitiveness.
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Keywords:
talent management; job embeddedness; work–life balance; organizational commitment; strategic human resource management
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MDPI and ACS Style
Chang, H.-P.; Hsieh, C.-M.; Lan, M.-Y.; Chen, H.-S. Examining the Moderating Effects of Work–Life Balance between Human Resource Practices and Intention to Stay. Sustainability 2019, 11, 4585. https://doi.org/10.3390/su11174585
AMA Style
Chang H-P, Hsieh C-M, Lan M-Y, Chen H-S. Examining the Moderating Effects of Work–Life Balance between Human Resource Practices and Intention to Stay. Sustainability. 2019; 11(17):4585. https://doi.org/10.3390/su11174585
Chicago/Turabian StyleChang, Hsiao-Ping; Hsieh, Chi-Ming; Lan, Meei-Ying; Chen, Han-Shen. 2019. "Examining the Moderating Effects of Work–Life Balance between Human Resource Practices and Intention to Stay" Sustainability 11, no. 17: 4585. https://doi.org/10.3390/su11174585
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