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Internet Public Opinion Risk Grading under Emergency Event Based on AHPSort II-DEMATEL

1
School of Resource and Environmental Engineering, Wuhan University of Science and Technology, Wuhan 430081, China
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School of Management, Wuhan University of Science and Technology, Wuhan 430065, China
3
School of Safety Science and Emergency Management, Wuhan University of Technology, Wuhan 430070, China
4
School of Management, Wuhan University of Technology, Wuhan 430070, China
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Industrial Safety Engineering Technology Research Center of Hubei Province, Wuhan 430081, China
6
LeBow College of Business, Drexel University, Philadelphia, PA 19104, USA
*
Author to whom correspondence should be addressed.
Sustainability 2019, 11(16), 4440; https://doi.org/10.3390/su11164440
Received: 2 July 2019 / Revised: 8 August 2019 / Accepted: 12 August 2019 / Published: 16 August 2019
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Abstract

The internet often serves as a communication platform for users to freely express opinions. However, as it supports the quick and wide spread of public opinions, it often results in great uncertainty and is very difficult to control. As a result, evaluating the risk levels of internet public opinion becomes very challenging. The safety of internet public opinion affects the sustainability and stability of society. In this paper, a novel conceptual model of internet public opinion governance is proposed. The model can be used to grade risk levels by combining the Analytic Hierarchy Process Sort II (AHPSort II) and Decision-Making Trial and Evaluation Laboratory (DEMATEL) under a fuzzy environment with triangular fuzzy sets. A numerical example is provided to verify the efficiency of the proposed method, and some managerial implications are also discussed. View Full-Text
Keywords: internet public opinion; emergency event; risk grading; AHPSort II-DEMATEL; triangular intuitionistic fuzzy sets; sustainability internet public opinion; emergency event; risk grading; AHPSort II-DEMATEL; triangular intuitionistic fuzzy sets; sustainability
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Mei, Y.; Tu, Y.; Xie, K.; Ye, Y.; Shen, W. Internet Public Opinion Risk Grading under Emergency Event Based on AHPSort II-DEMATEL. Sustainability 2019, 11, 4440.

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