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Constructing an Evaluation Framework for Eco-Museum Operations-Management Performance, Based on the Case of Jhushan, Taiwan

1
Department of Landscape and Urban Design, Chaoyang University of Technology, Taichung city 41349, Taiwan
2
Architecture and Urban Design Program, Department of Architecture, Chaoyang University of Technology, Taichung city 41349, Taiwan
*
Author to whom correspondence should be addressed.
Sustainability 2018, 10(6), 1934; https://doi.org/10.3390/su10061934
Received: 14 May 2018 / Revised: 4 June 2018 / Accepted: 6 June 2018 / Published: 9 June 2018
(This article belongs to the Section Sustainable Urban and Rural Development)
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Abstract

The bamboo-art industry in Taiwan’s Jhushan Township is inseparable from local life. In the face of local industrial-development difficulties in smaller towns, the Taiwan government aimed to achieve a range of (re)development goals using eco-museums as collaboration platforms and required such museums to combine their operations management with cultural preservation, local industrial development, and local residents’ goals. As such, the likely future performance of such operations management has emerged as a crucially important factor in decision-making about whether such museums should be constructed. This study, therefore, reviews the relevant literature on the operations-management performance of museums, with special attention to eco-museums, and proposes an operations-management performance measurement framework for eco-museums based on that review and a two-stage questionnaire administered to experts. The first stage utilized the Fuzzy Delphi Method, which focuses on impact factors, and the second, the Analytica Network Process Method, deals with performance factors. The results indicate that the key impacts on the performance of eco-museums and their operations management were, in order of importance, (1) community symbiosis, (2) cultural inheritance, and (3) regional revitalization. The preservation of cultural heritage, local identity, and community participation are the most important criteria in the operations management of eco-museums, and Jhushan Town can promote such museums through these guidelines. View Full-Text
Keywords: eco-museum; operation management performance; bamboo craft eco-museum; operation management performance; bamboo craft
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This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).
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Hsu, K.-W.; Lin, M.-L.; Chao, J.-C.; Huang, S.-F. Constructing an Evaluation Framework for Eco-Museum Operations-Management Performance, Based on the Case of Jhushan, Taiwan. Sustainability 2018, 10, 1934.

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