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Article

The Evolving Role of IT Departments in Digital Transformation

1
Department of Information Management, Lee-Ming Institute of Technology, Taipei 24305, Taiwan
2
Department of Management Information Systems, National Chengchi University, Taipei 11605, Taiwan
3
Department of Management Information Systems, School of Economic and Business, State University of New York College at Oneonta, Oneonta, NY 13820, USA
*
Author to whom correspondence should be addressed.
Sustainability 2018, 10(10), 3706; https://doi.org/10.3390/su10103706
Received: 17 September 2018 / Revised: 9 October 2018 / Accepted: 11 October 2018 / Published: 16 October 2018
In the digital era, organizations are increasingly tasked with creating and utilizing new content, applications, and/or services through the use of advanced information and communication technologies (ICT) to sustain a competitive advantage. Indeed, sustainability is now an embedded and overarching feature of organizations’ strategic planning. Research has shown that information technology (IT) departments are vital to organizations’ digital transformation. However, the role of IT departments in non-ICT-oriented organizations undergoing digital transformation has yet to be explored. Our study reveals that although the IT departments of non-ICT-oriented organizations play an important and proactive role in the early stages of organizational transformation and a dominant role in developing ICT capabilities, they will be unable to assume a leadership role within the organizations after transformation is complete. View Full-Text
Keywords: IT departments; digital transformation; non-ICT-oriented organization; dynamic capabilities IT departments; digital transformation; non-ICT-oriented organization; dynamic capabilities
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MDPI and ACS Style

Hsu, C.-C.; Tsaih, R.-H.; Yen, D.C. The Evolving Role of IT Departments in Digital Transformation. Sustainability 2018, 10, 3706. https://doi.org/10.3390/su10103706

AMA Style

Hsu C-C, Tsaih R-H, Yen DC. The Evolving Role of IT Departments in Digital Transformation. Sustainability. 2018; 10(10):3706. https://doi.org/10.3390/su10103706

Chicago/Turabian Style

Hsu, Che-Chuan; Tsaih, Rua-Huan; Yen, David C. 2018. "The Evolving Role of IT Departments in Digital Transformation" Sustainability 10, no. 10: 3706. https://doi.org/10.3390/su10103706

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