1. Introduction
The main drivers of the transformation in the energy system are the requirement for better energy efficiency due to the ever-increasing demand for energy and the need to increase the use of renewable energy sources because of climate change and the shortage of traditional energy resources [
1]. For example, the demand for electricity is expected to increase globally by 80% between 2012 and 2040 [
2], which demonstrates the importance of putting energy efficiency on the agendas of governments and policy makers. To meet the growing demand for energy and comply with ecological and economic demands, the structure of the energy market is slowly moving centralized system to a more interactive and decentralized model in which consumers may also play a role as prosumers, that is, as producers and consumers of energy. Furthermore, the roles of the incumbent actors in the energy regime are changing, and new actors are entering the energy market from other industries.
In conjunction with the gradual change in energy production and consumption is the emergence of new technological solutions and business models. Widespread digitalization and industry convergence have created an open network of actors, information, and technology. The integration of the Internet of Things (IoT) into the power grid has led to completely new possibilities for managing the energy system. As a result, the Internet of Energy (IoE) allows real-time data to be collected, transferred, stored, analyzed, and monitored on multiple levels of the energy system, which has opened a range of opportunities to utilize energy production and consumption information.
The transition in the energy industry is complex, and it affects many levels of society. The focus of energy generation is moving from centralized fossil fuel-based power plants toward renewable energy source (RES)-based distributed energy resources (DER). To fulfill its efficiency and sustainability goals, the energy ecosystem will need a dynamic prosumer base to participate in the implementation of the DER as well as to provide flexibility in the grid through demand response (DR). In the energy market, prosumers are seen as niche actors that are potential catalysts of the changing energy system. A frequently used example of an energy prosumer is a household that produces all or part of its energy by using solar panels (solar photovoltaic (PV)) or other renewable energy technology (RET). Although there are many opportunities for consumers to participate actively in the energy markets, many have not yet done so. Moreover, although there is a consensus among policy makers and industry experts that renewable energy solutions should be self-reliant and independent of subsidies in the long run, it is also widely accepted that the diffusion of pro-environmental technologies requires policy support in the early phase of the market. Hence, policy makers around the world are designing policies to remove some of the barriers that are assumed to slow down the consumers’ adoption of renewable energy technologies.
The main objective of this research is to evaluate how policies affect consumers’ willingness to adopt renewable energy technology-based products and services. Our goal is to evaluate the effects of economic and non-economic policies on consumers’ attitudes toward adopting renewable energy technology solutions. The remainder of this paper is structured as follows:
Section 2 provides a review of the literature on the theoretical background of the study;
Section 3 introduces the conceptual model and the core constructs used in the analysis;
Section 4 outlines the data collection and the analysis;
Section 5 summarizes the results;
Section 6 discusses the findings and their implications for policy and management; and
Section 7 concludes the paper.
3. Conceptual Model
Our research aims to understand how policy influences the evolution of consumers into prosumers. We approach this aim by seeking to answer the following research questions (RQ):
We use the TAM and the IDT and to some extent the TRA as the theoretical basis of this research. These theories have been rigorously tested and proven to work in the context of high technology, in which RET fits perfectly even through to our knowledge, the TAM has not been used to model the influence of policy on technology acceptance. An increasing number of studies have suggested that the TAM, the TRA, or their adaptations can be a suitable tools for modeling RET [
55,
56]. In addition to TAM, we also utilize the theoretical premises related to environmental policy instrument design in our research design.
To answer the research questions, we constructed a conceptual model as the basis of the empirical research. The model was built in three phases. First, a set of significant barriers to adopting RET were used to connect policies and policy instruments with technology adoption models in order to establish a logical association between the two (see
Table 1). The barriers can be linked with the perceived usefulness and the perceived ease of use (in the TAM). To ensure that elements not fully present in the TAM are all taken into consideration, we further linked the barriers to the IDT elements. For example, the lengthy investment payback time is related to the perceived usefulness (in the TAM) as it weighs the value of RET as perceived by the potential adopter [
14]. Similarly, the payback time is related to the relative advantage as it measures the overall all cost-benefit ratio of RET [
29,
57]. We categorized the policies as either economic or non-economic. For example, economic policies normally include policy instruments such as subsidies, governmental loans and grants, and tax exemptions and non-economic policies include regulation, changes in legislation and bureaucracy, information and education [
17,
19,
23]. These can be associated with the perceived usefulness (in the TAM model) and the relative advantage (in the IDT) of the technology. In the case of the lengthy investment payback time, using economic policies have been found to be effective [
17]. The rest of the adoption barriers were linked to theory (TAM and IDT) and further to the policy types and policy instruments in the corresponding manner.
Second, we defined the measurement items and the core constructs that are used in the empirical research. The economic policy instruments include financial incentives such as subsidies, loans and grants, tax reliefs and penalties, tariffs, ways of reducing monthly electricity bills. and ensuring the safety of consumption data [
17,
19,
23]. Correspondingly, the non-economic policy instruments encompass both command-and-control instruments and soft instruments. They include information campaigns, regulations, laws, permits, and standardizing [
17,
19,
23]. The constructs for economic policy (EP) and non-economic policy (NEP) were created based on adaptation from these commonly used environmental policy instruments; for example, a subsidy or grant is an economic policy instrument. Subsequently, the measurement items related to the policy instruments were designed for the EP and NEP constructs adapting them from earlier research (as indicated in the
Table 2). For example, the importance of subsidy or grant when considering RET investment was adapted from Faiers [
57] and was operationalized as measurement item for EP1: “I can get a grant from the government for the investment”. Similarly, policies related to the security and accuracy of data were operationalized as: “My consumption data is being managed securely by my energy utility” (EP5, see e.g., [
67]).
Table 2 summaries the policy related constructs EP and NEP.
Third, after defining the policy-related core constructs and the survey items, we then used the original version of the TAM [
14] as the foundation for the rest of the conceptual model. First, we created constructs for perceived ease of use and perceived usefulness first. Because the TAM has only one element for “perceived usefulness” (PU), we wanted to understand how economic policy and non-economic policy affect perceived usefulness and whether it was then necessary to divide PU into two parts: economic and non-economic. In earlier research, PU was not split; therefore, our approach is explorative because it deviates from the TAM in this regard. Constructs presented in
Table 3 were created to test perceived economic (PUE) and perceived functional usefulness, which we termed as perceived usefulness, functional (PUF). For example, possibility to generate revenue using RET can affect how relative advantage (as in the IDT) or PU (as in the TAM) are perceived. This can be operationalized as in PUE1: “I can sell excess energy to utility company”. The rest of the PUE and PUF constructs were created in the similar manner, adapting or modifying them from earlier research (see
Table 3). The
Table 3 also introduces the constructs related to perceived ease of use (PEOU). For example, complexity (as in the IDT) and perceived ease of use (as in the TAM) can affect the willingness to adopt [
14,
29]: In case there are signs that the new technology is considered too complex, the threshold for adoption can be lowered by reducing complexity or enhancing the perceived ease of use by for example introducing ready to use solutions (e.g., [
64]). This was operationalized using measurement item for PEOU1: “Ready to use solution (equipment, installation, maintenance, business model) is available”. The rest of the PEOU constructs were created analogously based on earlier research (see
Table 3).
Attitudes toward adopting technology have been studied widely from the behavioral, environmental, social, and psychological perspectives. Subjective norm is used in both TRA [
39] and TPB [
40] as it has been found to affect attitudes and intentions toward adopting environmental innovations through feeling obligated to adjust one’s behavior to act in a more sustainable manner. In our research, the corresponding construct ATU1 is operationalized as: “It is important for me to increase my green energy usage”. According to the TPB, normative beliefs have influence on subjective norm as they reflect one’s beliefs of how other’s think she or he should or should not act [
40]. To reflect this notion, ATU2 was adapted from earlier research [
69]. Attitude toward a specific behavior (as in the TRA) is also relevant in the case of RET and examples from earlier research are available (e.g., [
70,
73]). We hence used measurement items related to attitudes toward willingness to paying more (ATU3) and toward washing dishes and laundry during non-peak hours (ATU4). The ATU constructs are summarized in the
Table 4.
Finally, all the constructs used in this research were defined, and the conceptual model was created. To build the conceptual model, we used three logical steps to link policies and attitudes toward adopting RET: intervention, induction, and immersion. We hypothesize that policy interventions are likely to affect how ease of use and usefulness are perceived, which then affect attitudes toward adopting RET. The TAM was used as the basic framework of the conceptual model, and it was adapted to fit the scope of this research.
The EP and NEP interventions were positioned as factors external to the TAM model. External factors are the antecedents of PEOU and PU, such as individual differences, system characteristics, social influence, and facilitating conditions [
74,
75]. To our knowledge, policy intervention has not been studied as a factor external to the TAM. In our model, both EP and NEP connect to PEOU, PUF and PUE, which then are linked to ATU. Additionally, as in the original TAM model, PEOU is linked to PUF. Conversely, PEOU is not linked to PUE; there is no earlier evidence or reason to assume that ease of use would enhance how economic benefits are perceived. Because dividing PU into two separate constructs is an explorative approach with the TAM, we considered excluding the relationship between PEOU and PUF. However, because the TAM normally exhibits a strong connection between PEOU and PU [
76], it was included in the model. However, our model excludes TAM’s elements of “intention to use” and “actual use” of the system. Even though energy policy has not been extensively examined in relation to the TAM, previous research using the model found that various external factors influenced PEOU and PU and thus could affect attitudes toward using a technology solution [
14,
76,
77]. Hence, our model uses policy as an external factor, and we explore the effects of economic policies and non-economic policies on consumers’ attitude to using RET. The conceptual model is depicted in
Figure 2.
After designing the conceptual model, we developed several hypotheses based on the research questions. We focused on consumers that did not yet have access to RET system, that is, “non-adopters” and “non-prosumers”. We included in the study a control group of prosumers who already were users of RET, that is, “adopters”. Because we are interested in how policy affects consumers’ willingness to evolve into prosumers, our main focus is on consumers’ attitudes toward the adoption of RET.
To analyze in influence of both economic and non-economic policies, perceived usefulness (in the TAM) was divided into two parts: economic usefulness (PUE) and non-economic (functional) usefulness (PUF). In addition, we connected NEP and EP to PEOU, as at this stage we wanted to determine whether both EP and NEP affected perceptions of ease of use. We hypothesized that both NEP and EP influence consumers’ perceptions of the usefulness of RET. Thus, NEP and EP were connected to PUF and PUE. Consequently, the following hypotheses are stated:
Hypothesis 1a. H1a: Non-economic policy (NEP) instruments influence how non-adopters perceive the ease of use of RET.
Hypothesis 1b. H1b: NEP instruments influence how non-adopters perceive the functional usefulness of RET.
Hypothesis 1c. H1c: NEP instruments influence how non-adopters perceive the economic usefulness of RET.
Hypothesis 2a. H2a: Economic policy (EP) instruments influence how non-adopters perceive the ease of use of RET.
Hypothesis 2b. H2b: EP instruments influence how non-adopters perceive the functional usefulness of RET.
Hypothesis 2c. H2c: EP instruments influence how non-adopters perceive the economic usefulness of RET.
Previous research found that perceived ease of use could affect consumers’ attitudes toward using a system through increasing the perceived usefulness [
32,
78]. There is little evidence that economic factors affect perceptions of the ease of use. Hence, the influence of PEOU is tested only against perceived functional usefulness. Because PU is divided into two parts in our research, the connection between PEOU and PUF is inferred. We also assume that PEOU affects the AU of RET as in the original TAM. Therefore, the following hypotheses are stated:
Hypothesis 3a. H3a: Perceived ease of use (PEOU) influences non-adopters’ attitude toward using RET.
Hypothesis 3b. H3b: PEOU influences how non-adopters perceive the functional usefulness of RET.
In the TAM, perceived usefulness usually has a strong connection to attitude toward using a technology [
76]. Because we use the novel approach of dividing PU into two parts, it can only be presumed that both PUF and PUE influence AU. Hence, the following hypotheses are stated:
Hypothesis 4. H4: Perceived functional usefulness (PUF) influences non-adopters’ attitude toward using RET.
Hypothesis 5. H5: Perceived economic usefulness (PEU) influences non-adopters’ attitude toward using RET.
All hypotheses were tested empirically using a consumer survey as the research method.
4. Research Methodology and Data
The data were collected in a survey conducted in Europe (i.e., France, Germany, Switzerland, Belgium, Italy, and Finland) (N = 197). The respondents included both consumers (N = 122) and prosumers (N = 75). The survey was conducted in July 2016 and January 2017. To ensure content validity, the items chosen for the constructs were adapted from previous research as far as it was possible and the rest of the constructs were designed by the authors to fit the research scope. The constructs were tested with native speakers from all countries (N = 8) and minor changes to the wordings were made accordingly to ensure validity of the questionnaire.
A printed questionnaire was distributed by hand by research assistants and in an online web survey. The questionnaire was completed by the majority of the respondents while the interviewer was present so that the respondents could check the meanings of questions if they did not fully understand them. The respondents could choose to complete the questionnaire online, and some respondents used this option.
The aim of the data collection was to obtain a data set that included approximately the same number of consumers and prosumers in each country. Because of the exploratory approach used in this study, the size of the full data set (N = 197) was sufficient for analyzing the differences between the consumers and prosumers. The questions included in the survey were translated from English by native speakers to the languages of the respondents (i.e., French, German, Italian, and Finnish). The translators also piloted the questionnaire and provided feedback on it. The questions in the survey were formulated as statements so that they could be answered using a 7-point Likert scale from 1 = strongly disagree to 7 = strongly agree.
The respondents first were approached in public spaces, such as parks, airports, and railway stations. However, because very few prosumers were found in these spaces, the research assistants subsequently approached houses that had solar panels on the roof. Satellite images in Google Maps were used to find these houses. In both approaches to the data collection, the response rate was approximately 30%. The use of Google Maps to select houses with solar panels may have resulted in some bias in the sample because the income levels or political views of the inhabitants may be similar in specific living areas. In addition, it should be noted that the demographics were slightly biased by this approach: in Germany and Switzerland, the number of young adults (25–40 years) was higher than the number of middle-aged adults (41–55 years). However, in France and Italy, the overall age distribution was representative of the overall population even though the number of older adults (55 and older) was slightly higher. The demographic profiles of all respondents in the sample is presented in
Table 5.
We explored the model fit of the novel conceptual model by first conducting an analysis of variance (ANOVA) and a principal component analysis (PCA) in SPSS. We then utilized partial least squares structural equation modeling (PLS-SEM) according to the guidelines in Hair et al. [
78]. PLS-SEM allows the exploration of theories and novel conceptual models using small sample sizes when the theory has not yet been fully developed and the model is complex [
79,
80]. We used the IBM SPSS version 24 for the PCA analysis and SmartPLS tool (version 3.2.6.) for the PLS-SEM. In the analysis, missing data were handled using the missing-at-random (MAR) approach [
80], so the responses were calculated and reweighted with unbiased estimates in cases where the response rates differed [
81].
5. Results
First, we conducted the ANOVA, which indicated items that differentiated the ways that the consumers and prosumers perceived, assessed, and accepted renewable energy technologies. Then, we conducted the PCA with all of the items in the model construct to determine how the items loaded on various factors. PLS-SEM was used to analyze how EP and NEP influenced the PEOU, PUF, and PUE constructs that might influence the respondents’ ATU.
The ANOVA was conducted using the items that measured differences in the attitudes and perceptions of the prosumers and consumers. The comparison of the results showed that the items that differed significantly between the two respondent groups, were in the constructs reflecting economic aspects of policy support (EP), perceived ease of use (PEOU), perceived usefulness, functional (PUF), perceived usefulness, economic (PUE), as well as the actual attitude toward use (ATU) (see
Table 6).
Because there were clear differences in the means of several items used to measure the consumers and the prosumers, and they were statistically significant, we also carried out permutation tests to compare the statistical differences in the path coefficients between the two respondent groups. The results of the permutation test indicated that the total effects of NEP on ATU (
p < 0.05) and PUE on ATU (
p < 0.10) differed significantly between the consumers and the prosumers (
Table 7).
The results of the permutation test support the approach used to analyze the two groups of respondents separately to verify the influence of policy support on consumers’ attitudes toward RET. The detailed findings regarding the individual hypotheses are discussed in
Section 5.
Next, we continued to assess the conceptual model with PCA. The Kaiser–Meyer–Olkin (KMO) measure for sampling adequacy was 0.781 in the sample, which allowed us to proceed with the factor analysis using PCA [
82]. The first PCA indicated that the items loaded on seven different components. However, in the analysis for construct validity, one component did not fit the model, as the Cronbach’s alpha for it was clearly below 0.7 which is the recommended threshold [
82]. We then dropped this item (ATU4), and proceeded with another PCA on the model. The KMO for the reduced set of measures was 0.777, which permitted to proceed with PCA [
82]. The second PCA resulted in six components, which are shown in
Table 8.
Based on the six components, the conceptual model showed how the influence of EP and NEP affected PEOU, PUF, and PUE and how they all influenced the ATU. PLS-SEM was used to analyze the influence of the constructs in the model on the attitudes of the respondents. The constructs and their match with the properties of the other constructs in the conceptual model were verified by applying Cronbach’s alpha, composite reliability (CR), average variance extracted (AVE), and the factor loadings. The model was analyzed in two phases: First, we analyzed the construct reliability and validity of the measures [
78]. Second, we checked the structural model by assessing the factor loadings. The inner weighting scheme used for the PLS-SEM was the path mode.
CR was utilized to evaluate the reliability of the constructs [
83]. The CR and the validity of the model for the data on the consumers (N = 122) was excellent in all constructs. For the full data set (N = 197), the construct validity was also acceptable, with the exception of one construct where Cronbach’s alpha and AVE were slightly below the recommended values.
We continued to analyze the model using the consumer data because the CR was higher than for the prosumer data. All the CR values were well above the recommended threshold of 0.7 [
84], which is an indication of convergent validity. The AVE for all components was higher than the recommended threshold of 0.5. The factor loadings for most of the components were higher than 0.7, which indicated that the variance in the variables could be described by the construct [
78]. In only two items, the factor loadings were slightly below 0.6, which was acceptable according to the SEM literature [
82] (see
Table 9).
The structural model with the non-prosumer data was further assessed by standard model estimation, bootstrapping, and blindfolding procedures in SmartPLS. To check the collinearity of the structural model, the quality criteria, or collinearity statistics (VIF) values were verified. All the inner VIF values were below the required threshold of 5, which indicated that in the predicting constructs, collinearity was not critical [
78].
Then, we ran in SmartPLS 500 subsample estimates for all of the variables in order to verify the accuracy of the PLS estimates. The R
2 measure helps to assess the predictive accuracy of a model [
78]. R
2 values can range between zero and 1; when the value is close to 1, the predictive accuracy is high. However, in the consumer behavior literature, when the R
2 values are 0.20 or above, they are considered high. For this reason, the R
2 values should not be the only criterion for accepting a model [
78]. For the ATU construct, in the case of the non-prosumer data, the R
2 value was 0.213. The R
2 values in the remaining constructs were as follows: PEOU (0.399), PUE (0.449), and PUF (0.475).
In addition to the R
2 values, the change in the R
2 values when a specified construct was eliminated from the model was assessed by the
f2 effect size. The thresholds of
f2 are the following: 0.02 = small effect size; 0.15 = medium effect size; and 0.35 = large effect size. Effect sizes below 0.02 indicate no effect [
78]. Only the effect sizes of the PEU-construct on PUF and the PUE-construct on AU showed no effect; otherwise, the effect sizes were greater than the small and medium thresholds. The following constructs had large effect sizes: the effect of EP on PUE (0.36) and the effect of NEP on PEOU (0.35).
Q2 indicates the predictive relevance of the endogenous constructs (i.e., PEOU, PUF, PUE, and ATU). In SmartPLS, the predictive relevance was analyzed using the blindfolding procedure. The results of the construct of cross-validated redundancy showed the final Q2 values: ATU (0.129), PEOU (0.259), PUE (0.360), and PUF (0.211). Because all Q2 values were above 0, the model had predictive relevance in the case of these constructs.
The Fornell–Larcker criterion is used to assess discriminant validity. However, the heterotrait–monotrait ratio (HTMT) is also used for this purpose, and it is regarded as a more reliable criterion [
78]. The HTMT of the correlations was used to assess the discriminant validity of the components [
78]. The HTMT distribution was shown in the results of bootstrapping in SmartPLS. If the HTMT ratio of the path models of the construct is below 0.85, the concepts are distinct [
85]. For the constructs in our model, all HTMT values were below 0.85 (see
Table 10).
The evaluation of the total effects showed how the formative constructs EP and NEP influenced the target variable ATU through the mediating constructs PEOU, PUF, and PUE (see
Table 11). The analysis of the total effects of the exogenous constructs (EP and NEP) on the ATU construct showed that NEP (0.243) had a stronger total effect on ATU than EP did (0.136).
The path coefficients of the model were estimated using the bootstrapping method in SmartPLS. We used a significance level of 0.05 for the path coefficients because this study is exploratory [
78]. The value and significance of the path coefficients for the constructs in the case of the data collected from non-prosumers are shown in
Figure 3.
6. Discussion
The findings of our research show that there are clear differences in how economic and non-economic policies influence the attitudes of consumers and prosumers. Seven of the ten hypotheses related to consumers (non-adopters) were supported as shown in
Table 12.
Hypotheses 1a, 1b, and 1c were supported because the model exhibited a positive relationship with NEP instruments and PEOU, PUF and PUE. The support for PUE (H1c) was weaker than for PUF (H1b), which is logical. However, the results suggest that non-economic policy instruments would add to the perceived economic usefulness of RET. Hypotheses 2b and 2c were also supported by the model, suggesting that economic policy instruments also could be associated with perceived usefulness, whether functional or economic. However, Hypothesis 2a was rejected (95% significance level), indicating that economic policies do not affect how the ease of use is perceived. This finding was interesting because the original PU was divided into two parts. The rejection of the hypothesis indicates that PU could be split without disturbing the TAM’s consistency because the rejection seems commonsensically sound.
Hypothesis 3a was supported, which implies that, as shown in earlier research, perceived ease of use affects attitude toward using RET. However, in contrast to previous research results, Hypotheses 3b, regarding the relationship between perceived ease of use and perceived usefulness, was rejected. We speculate that this outcome was due to the division of perceived functional and economic usefulness into two constructs, which resulted in the incomplete construct of perceived usefulness. Therefore, this finding should be investigated further in future research.
Hypothesis 4 stated that PUF influenced ATU, which was supported by the results. However, somewhat surprisingly, PUE did not influence ATU, so Hypothesis 5 was rejected. This result is difficult to explain based on our research data. In previous research (e.g., [
17]), economic instruments were found effective in supporting the diffusion of RET. However, in our study, this result may be due to the division of the perceived usefulness into two parts. Therefore, further research is required to determine whether the result is repeatable. Furthermore, the results of total effects analysis supported the research questions by showing that the constructs of policy influence (EP and NEP) influenced the target variable ATU through the mediating constructs of PEOU, PUF, and PUE. The total effect on attitudes was stronger in the case of the non-economic policies than in the case of the economic policies, which indicates the importance of a broad policy mix in supporting the diffusion of RET.
The results of the control group of prosumers (adopters) were very different from those of the consumers (non-adopters). The majority of the hypotheses regarding the prosumers were rejected. The TAM was designed to model technology acceptance by non-adopters. Thus, the results are in line with the theory, and they imply that prosumers expect that different types of policies support their actual use of RET.
Regarding the results of our analysis, the effect size (
f2) was large in the constructs EP on PUE (0.36) and NEP on PEOU (0.35), which indicates that both EP and NEP influence the perceptions of consumers. However, the total effect of NEP was clearly stronger than that of EP in the case of non-adopters, which indicates that it would be worthwhile for policy measures to focus on NEP rather than EP. At this stage, consumers seem to be interested in the non-economic issues associated with the adoption of RES. Thus, the motivators could be based on pro-environmental values rather than economic drivers [
86]. However, consumers also seem to consider the economic policy factor in association with the economic usefulness of the RES solutions. This link could perhaps be strengthened if economic policies reflected the pricing of energy, thus making prices dependent on the energy source. In addition, economic policies could favor renewable energy and the energy stored by the prosumers. This change in economic policy to support the pricing of renewable and stored energy could attract more consumers to adopt RET because saving energy has been shown to be motivated by financial benefits more than pro-environmental values [
87].
6.1. Policy Implications
Our findings suggest that the total effects of non-economic policies could shape consumers’ attitudes toward using RET, even more than economic policies would. The NEP had a strong influence on PEOU and PUF. It also showed a moderate influence on PUE. However, EP also influenced PUF.
The observed non-economic policy items that were related to the regulative process of connecting RET to the grid were the awareness of tariffs and subsidies and the availability of information about energy production and usage. Based on our results, we suggest that policy makers should focus on removing regulatory barriers to allow consumers to participate actively in the energy market. Consumers have different levels of freedom to act in the energy market depending on their native country. However, in most markets, some barriers remain, hindering consumers from participating in new activities, such as energy trading and sharing in energy communities. Another observation based on the results of the study is that secured data and access to information are important to consumers. Smart grids and ICT-based solutions enable large amounts of data regarding energy consumption and production. If they are utilized well, it could help to foster consumers’ acceptance as the benefits of using RET become more concrete. Consumers seem to appreciate the ability to monitor their energy use. Another observation is that energy market actors should focus on communicating information about the tariffs and the support mechanisms that are available for adopting RET.
The comparison of the results for the non-adopters and the adopters showed that the adopters were not affected by policies in the same way as the non-adopters were. Other studies, although not directly comparable with the present research, have also found indications of differences between adopter versus non-adopter attitudes (see, e.g., [
88,
89,
90]). One reason for the difference in the results can be due to the different characteristics between early adopters (which majority of the RET adopters today are) and the late market adopters (see, e.g., [
29]). Another explanation can be that initial policies designed to boost diffusion no longer motivate the adopters. Therefore, different policies are needed to motivate consumers’ initial acceptance of RET and to support prosumers in actively continuing the use of their RETs. The finding supports the relevance of phasing out at least certain policy incentives when the diffusion has started.
6.2. Managerial Implications
We used variables related to ease of use and perceived usefulness to test the influence of policy on consumers’ attitudes. Research items related to the perceived ease of use were associated with the availability of ready-to-use solutions, the availability of the solution from a one-stop-shop, and the easiness of installation. Our findings showed that these items affected the attitude toward using RET, which suggests that it is important to design turnkey solutions for RET and focus on making availability and delivery as accessible as possible for consumers.
Previous studies found that perceived usefulness was a powerful predictor of system use. In our study, perceived usefulness included functional items that were related to the availability of services that allowed monitoring and using the system, the ability to adjust the system independently, energy autonomy, information about electricity peak prices, and as a separate construct, financial benefits, such as the ability to sell excess energy for guaranteed prices. Our findings revealed that non-economic usefulness particularly affected consumers’ attitudes. It is thus essential to emphasize developing and communicating the functionality benefits of RET solutions that increase the consumer’s awareness of these benefits.
6.3. Limitations and Future Research
The present study has the following limitations. One limitation is related to the relatively small sample size, which was gathered across Europe, a non-homogenous area from policy, culture and economic perspectives. However, the sample size was large enough to conduct a PLS-SEM analysis on the cross-country level. Future research could however focus on conducting country level analysis of the policy implications. On the other hand, as the policies in different countries and continents can vary extensively, it would be also relevant to compare the outcome of future research in other regions to the conclusions we have made. The use of a cross-sectional design in the questionnaire is another limitation of this study. In future research, a longitudinal research approach would allow following consumer and prosumer behavior over time. Another limitation is that we utilized part of the TAM in an explorative manner: PU was divided into two parts that represented economic and functional usefulness, respectively. Furthermore, although the TAM has been proven to be a solid model for testing technology acceptance, policy interventions were not tested previously using the TAM. Hence, future research should further validate the use of the TAM when policies are considered external factors.
Our research analyzed policy instruments broadly, but there is still more room for studies on specific types of policy instruments, for example, on how policies related to information and education affect the attitudes of consumers. In future research, a more generalized conceptual framework could be developed based on our initial findings. It would also be worthwhile to study in more detail the prosumers and how to further promote and motivate RET usage among them after they have adopted RET. The identification of the possible challenges and obstacles to the usage of RET after adoption could also help to further promote RET solutions to non-adopters of RET.