Evaluation of the Effects of a Bullying at Work Intervention for Middle Managers
Department of Personality, Assessment and Psychological Treatment, Faculty of Psychology, University of Valencia, 46010 Valencia, Spain
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2020, 17(20), 7566; https://doi.org/10.3390/ijerph17207566
Received: 2 September 2020
/
Revised: 14 October 2020
/
Accepted: 15 October 2020
/
Published: 18 October 2020
(This article belongs to the Special Issue Workplace Interventions)
The aim of the study is to evaluate the effects of a workplace bullying intervention based on the training of middle managers regarding bullying awareness, the consequences of bullying, strategies in conflict resolution and mediation/negotiation abilities. Overall, 142 randomly selected middle managers participated in the study. First, participants completed an information record and two scales assessing bullying strategies, role conflict and role ambiguity. The last two scales were completed again in a second phase three months after the intervention had finished. The intervention produced a decrease in the following bullying strategies: effects on self-expression and communication, effects on personal reputation and effects on occupational situation and quality of life, with all of the mentioned bullying strategies being suffered by part of the sample. In addition, the conflict role decreased in the group which received the intervention. Moreover, the decrease in the effects of the bullying strategy effects on occupational situation and quality of life was especially important in managers with higher responsibilities within the workplace. Results are discussed in the framework that (1) leadership practices and, more specifically, conflict resolution skills are strongly responsible for bullying at work; and (2) the importance of intervening in the early stages of the bullying process as a key element in the correction, but also as a potential prevention element, of bullying in the workplace.
View Full-Text
▼
Show Figures
Figure 1
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited
MDPI and ACS Style
Baixauli, E.; Beleña, Á.; Díaz, A. Evaluation of the Effects of a Bullying at Work Intervention for Middle Managers. Int. J. Environ. Res. Public Health 2020, 17, 7566. https://doi.org/10.3390/ijerph17207566
AMA Style
Baixauli E, Beleña Á, Díaz A. Evaluation of the Effects of a Bullying at Work Intervention for Middle Managers. International Journal of Environmental Research and Public Health. 2020; 17(20):7566. https://doi.org/10.3390/ijerph17207566
Chicago/Turabian StyleBaixauli, Elena, Ángela Beleña, and Amelia Díaz. 2020. "Evaluation of the Effects of a Bullying at Work Intervention for Middle Managers" International Journal of Environmental Research and Public Health 17, no. 20: 7566. https://doi.org/10.3390/ijerph17207566
Find Other Styles
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.
