In Pursuit of Work Performance: Testing the Contribution of Emotional Intelligence and Burnout
Abstract
:1. Introduction
1.1. Work Performance in the Current Situation
1.2. Emotional Intelligence and Work Performance
1.3. Burnout as a Mediator
1.4. The Present Study
2. Materials and Methods
2.1. Sample
2.2. Instruments
2.3. Procedure
2.4. Data Analysis
3. Results
3.1. Descriptive Analysis
3.2. Multiple Mediation Analyses
4. Discussion
4.1. Limitations and Future Research
4.2. Practical Implications
5. Conclusions
Author Contributions
Funding
Acknowledgments
Conflicts of Interest
References
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Characteristics | |
---|---|
Age (Mean, SD) | 38.1, 10.3 |
Gender | (%) |
Men | 41.4 |
Women | 58.6 |
Marital status | (%) |
Married | 37.9 |
Single | 33.7 |
In a relationship | 20.3 |
Separated/divorced | 5.1 |
Widowed | 1.6 |
Occupational sector | (%) |
Education | 29.3 |
Healthcare | 23.5 |
Industry | 17.1 |
Hospitality and tourism | 15.2 |
Commerce | 7.8 |
Other sectors | 7.1 |
Kind of employment | (%) |
Private | 50.6 |
Public | 29.3 |
Self-employed | 11.6 |
Unemployed | 8.5 |
Work experience (Mean, SD) | 11.89, 2.13 |
Organizational seniority (Mean, SD) | 7.92, 1.94 |
Seniority in the job position (Mean, SD) | 6.11, 1.74 |
Variables | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
---|---|---|---|---|---|---|---|---|
1. Emotional intelligence | - | |||||||
2. Exhaustion | −0.22 * | - | ||||||
3. Cynicism | −0.29 * | 0.69 * | - | |||||
4. Professional efficacy | 0.41 * | −0.24 * | −0.34 * | - | ||||
5. Task performance | 0.45 * | −0.25 * | −0.27 * | 0.54 * | - | |||
6. Contextual performance | 0.37 * | −0.15 * | −0.20 * | 0.58 * | 0.41 * | - | ||
7. CWB | −0.35 * | 0.50 * | 0.49 * | −0.23 * | −0.20 * | −0.12 * | - | |
8. Work performance | 0.39 * | −0.28 * | −0.27 * | 0.51 * | 0.59 * | 0.42 * | −0.35 * | - |
Mean | 5.55 | 2.44 | 1.80 | 4.76 | 3.12 | 3.03 | 1.61 | 3.10 |
Standard Deviation | 0.84 | 1.50 | 1.53 | 0.80 | 0.60 | 0.68 | 0.90 | 0.72 |
α | 0.91 | 0.90 | 0.86 | 0.79 | 0.80 | 0.85 | 0.81 | 0.88 |
Model Pathways | Point Estimate | SE | Normal Theory Tests | 95% Cias-Corrected CI | |||
---|---|---|---|---|---|---|---|
Effect | Z | p | Lower | Upper | |||
Total effect | 0.287 | 0.03 | 0.26 | 0.37 | |||
EI → E → WP | 0.068 | 0.01 | 0.06 | 2.98 | <0.01 | 0.01 | 0.05 |
EI → C → WP | 0.038 | 0.01 | 0.03 | 2.54 | 0.09 | −0.02 | 0.06 |
EI → PE → WP | 0.181 | 0.02 | 0.18 | −4.23 | <0.01 | 0.08 | 0.17 |
Model 1: p < 0.01; R2 = 0.45; R2 adj = 0.39 | |||||||
Total effect | 0.199 | 0.03 | 0.23 | 0.36 | |||
SEA → E → WP | 0.016 | 0.01 | 0.01 | 1.76 | <0.01 | 0.01 | 0.04 |
SEA → C → WP | 0.026 | 0.01 | 0.02 | 3.80 | 0.11 | 0.01 | 0.05 |
SEA → PE → WP | 0.157 | 0.03 | 0.15 | 4.05 | <0.01 | 0.11 | 0.22 |
Model 2: p < 0.01; R2 = 0.37; R2 adj = 0.24 | |||||||
Total effect | 0.275 | 0.04 | 0.45 | 0.29 | |||
OEA → E → WP | 0.103 | 0.02 | 0.10 | 2.90 | <0.01 | 0.15 | 0.26 |
OEA → C → WP | 0.105 | 0.02 | 0.12 | 3.51 | <0.05 | 0.17 | 0.29 |
OEA → PE → WP | 0.067 | 0.02 | 0.06 | 1.92 | <0.01 | 0.11 | 0.33 |
Model 3: p < 0.01; R2 = 0.36; R2 adj = 0.23 | |||||||
Total effect | 0.179 | 0.03 | 0.23 | 0.36 | |||
UOE → E → WP | 0.016 | 0.01 | 0.01 | 1.26 | <0.01 | 0.01 | 0.04 |
UOE → C → WP | 0.026 | 0.02 | 0.02 | 3.71 | 0.07 | −0.01 | 0.05 |
UOE → PE → WP | 0.137 | 0.03 | 0.13 | 3.05 | <0.01 | 0.06 | 0.12 |
Model 4: p < 0.01; R2 = 0.34; R2 adj = 0.25 | |||||||
Total effect | 0.195 | 0.04 | 0.45 | 0.29 | |||
ROE → E → WP | 0.073 | 0.02 | 0.07 | 2.80 | <0.01 | 0.15 | 0.36 |
ROE → C → WP | 0.055 | 0.03 | 0.05 | 1.51 | 0.14 | 0.07 | 0.09 |
ROE→ PE → WP | 0.067 | 0.01 | 0.06 | 1.02 | <0.01 | 0.01 | 0.13 |
Model 5: p < 0.01; R2 = 0.26; R2 adj = 0.20 |
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Sanchez-Gomez, M.; Breso, E. In Pursuit of Work Performance: Testing the Contribution of Emotional Intelligence and Burnout. Int. J. Environ. Res. Public Health 2020, 17, 5373. https://doi.org/10.3390/ijerph17155373
Sanchez-Gomez M, Breso E. In Pursuit of Work Performance: Testing the Contribution of Emotional Intelligence and Burnout. International Journal of Environmental Research and Public Health. 2020; 17(15):5373. https://doi.org/10.3390/ijerph17155373
Chicago/Turabian StyleSanchez-Gomez, Martin, and Edgar Breso. 2020. "In Pursuit of Work Performance: Testing the Contribution of Emotional Intelligence and Burnout" International Journal of Environmental Research and Public Health 17, no. 15: 5373. https://doi.org/10.3390/ijerph17155373
APA StyleSanchez-Gomez, M., & Breso, E. (2020). In Pursuit of Work Performance: Testing the Contribution of Emotional Intelligence and Burnout. International Journal of Environmental Research and Public Health, 17(15), 5373. https://doi.org/10.3390/ijerph17155373