Next Article in Journal
Biological, Psychological, Social, and Legal Aspects of Trans Parenthood Based on a Real Case—A Literature Review
Next Article in Special Issue
Can Primary Medical Institutions Lead to Worse Health Status for Patients with Noncommunicable Diseases Compared with High-Level Hospitals? A Follow-Up Observation Study in China
Previous Article in Journal
Mothers’ Difficulties and Expectations for Intervention of Bullying among Young Children in South Korea
Previous Article in Special Issue
The Relationship between Socioeconomic Status, Mental Health, and Need for Long-Term Services and Supports among the Chinese Elderly in Shandong Province—A Cross-Sectional Study
Review

Evaluating Primary Health Care Performance from User Perspective in China: Review of Survey Instruments and Implementation Issues

1
Department of Family Medicine, McGill University, Montreal, QC H3T 1M5, Canada
2
China Center for Health Development Studies, Peking University, Beijing 100191, China
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2019, 16(6), 926; https://doi.org/10.3390/ijerph16060926
Received: 26 January 2019 / Revised: 4 March 2019 / Accepted: 11 March 2019 / Published: 14 March 2019
(This article belongs to the Special Issue Recent Advances in Healthcare Services in China)
This review aims to summarize the progress of patient evaluation studies focusing on primary health care (PHC) in China, specifically in relation to survey instruments and implementation issues. Eligible studies published in English or Chinese were obtained through online searches of PubMed and China National Knowledge Infrastructure. A descriptive reporting approach was used due to variations in the measurements and administration methods between studies. A total of 471 articles were identified and of these articles; of those 91 full-text articles were included in the final analysis. Most studies used author-developed measurements with five-point Likert response scales and many used the Chinese translations of validated tools from other countries. Most instruments assessed the physical environment, medical equipment, clinical competency and convenience aspects of PHC using a satisfaction rating instead of care experience reporting. Many studies did not report the sampling approach, patient recruitment procedures and survey administration modes. The patient exit survey was the most commonly used survey implementation method. The focus on the structural dimensions of PHC, inconsistent wording, categories of response options that use satisfaction rating, and unclear survey implementation processes are common problems in patient evaluation studies of PHC in China. Further studies are necessary to identify population preferences of PHC in China in order to move towards developing Chinese value-based patient experience measurements. View Full-Text
Keywords: primary health care; performance evaluation; user experience; patient survey; China primary health care; performance evaluation; user experience; patient survey; China
MDPI and ACS Style

Wang, W.; Haggerty, J.; Loban, E.; Liu, X. Evaluating Primary Health Care Performance from User Perspective in China: Review of Survey Instruments and Implementation Issues. Int. J. Environ. Res. Public Health 2019, 16, 926. https://doi.org/10.3390/ijerph16060926

AMA Style

Wang W, Haggerty J, Loban E, Liu X. Evaluating Primary Health Care Performance from User Perspective in China: Review of Survey Instruments and Implementation Issues. International Journal of Environmental Research and Public Health. 2019; 16(6):926. https://doi.org/10.3390/ijerph16060926

Chicago/Turabian Style

Wang, Wenhua, Jeannie Haggerty, Ekaterina Loban, and Xiaoyun Liu. 2019. "Evaluating Primary Health Care Performance from User Perspective in China: Review of Survey Instruments and Implementation Issues" International Journal of Environmental Research and Public Health 16, no. 6: 926. https://doi.org/10.3390/ijerph16060926

Find Other Styles
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Access Map by Country/Region

1
Back to TopTop