Next Article in Journal
Disentangling Physical Activity and Sedentary Behavior Patterns in Children with Low Motor Competence
Previous Article in Journal
Research on Evaluation Index System of Chinese City Safety Resilience Based on Delphi Method and Cloud Model
Open AccessArticle

Quality of Work Life and Organizational Performance: Workers’ Feelings of Contributing, or Not, to the Organization’s Productivity

by João Leitão 1,2,3,4,*, Dina Pereira 1,2,3 and Ângela Gonçalves 1,2
1
Universidade da Beira Interior, 6201-001 Covilhã, Portugal
2
NECE–Research Center in Business Sciences, 6200-209 Covilhã, Portugal
3
CEG-IST–Centro de Estudos de Gestão do Instituto Superior Técnico, 1049-001 Lisboa, Portugal
4
ICS–Instituto de Ciências Sociais, 1600-189 Lisboa, Portugal
*
Author to whom correspondence should be addressed.
Int. J. Environ. Res. Public Health 2019, 16(20), 3803; https://doi.org/10.3390/ijerph16203803
Received: 18 September 2019 / Revised: 3 October 2019 / Accepted: 6 October 2019 / Published: 10 October 2019
This is a pioneering study on the relationship between quality of work life and the employee’s perception of their contribution to organizational performance. It unveils the importance of subjective and behavioral components of quality of work life and their influence on the formation of the collaborator’s individual desire to contribute to strengthening the organization’s productivity. The results obtained indicate that for workers: feeling their supervisors’ support through listening to their concerns and by sensing they take them on board; being integrated in a good work environment; and feeling respected both as professionals and as people; positively influence their feeling of contributing to organizational performance. The results are particularly relevant given the increased weight of services in the labor market, together with intensified automation and digitalization of collaborators’ functions. The findings also contribute to the ongoing debate about the need for more work on the subjective and behavioral components of so-called smart and learning organizations, rather than focusing exclusively on remuneration as the factor stimulating organizational productivity based on the collaborator’s contribution.
View Full-Text
Keywords: organizational performance; productivity; quality of work life organizational performance; productivity; quality of work life
Show Figures

Figure 1

MDPI and ACS Style

Leitão, J.; Pereira, D.; Gonçalves, Â. Quality of Work Life and Organizational Performance: Workers’ Feelings of Contributing, or Not, to the Organization’s Productivity. Int. J. Environ. Res. Public Health 2019, 16, 3803.

Show more citation formats Show less citations formats
Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Access Map by Country/Region

1
Back to TopTop