1. Introduction
The distribution of income is a complex process and presents a polarization trend. The United Nations’ 2024 World Social Report shows that the poorest half of the world’s population owns only 2% of the wealth, while the richest 10% owns 76%. Income inequality is one of the core issues in economic development and social governance. It not only reflects the fairness of resource allocation [
1] but also profoundly affects the sustainability of regional development and social stability [
2]. Historical experience has shown that severe income inequality is often accompanied by higher crime rates and more frequent social unrest. Empirical evidence also shows that the long-term accumulation of income inequality would weaken the effectiveness of macroeconomic policies [
3], reduce the efficiency of resource allocation [
4], and ultimately slow down the economic growth rate [
5]. Seeking solutions to income inequality has become a global consensus, as both developed economies (the richest 1% of households own 32.3% of the country’s wealth, while the bottom 50% only own 2.6% in the United States, as reported by Federal Reserve data in 2023) and underdeveloped economies (such as Haiti [
6] and Ethiopia [
7]) face this challenge. Although a series of factors have been proven to affect income inequality, the market and government are at the core of these factors. The former plays a decisive role in allocation, and the latter plays a dominant role. With the advent of electronic informatization, it is urgent to examine how networked business forms, e-commerce, and digital government, e-government, affect income inequality. Especially, both as the main body of electronic informatization, e-commerce and e-government may have a sword impact on income inequality; that is, one alleviates income inequality, while the other exacerbates it.
On the one hand, e-commerce is a new business form that relies on Internet technology. It breaks the limitations of traditional business in terms of time and space [
8], enabling the rapid circulation and transactions of goods and services [
9]. At the economic and social level, e-commerce has driven the development of related industries, created a large number of job opportunities, and become a driving force for economic growth [
10]. However, there are different stances in academia regarding the impact of e-commerce on income inequality. Some scholars hold that the popularization of e-commerce enables groups with digital skills and resource advantages to increase their income. It would widen the gap with groups lacking these abilities further, thus exacerbating income inequality [
11]. Other scholars hold the opposite standpoint. They argue that e-commerce provides a fair competition platform for small and medium-sized enterprises and individual entrepreneurs. It could lower the threshold for starting a business and enable more people to participate in economic activities, thereby helping to narrow income inequality [
12]. On the other hand, e-government refers to the application of modern information technology in government affairs and the provision of public services [
13]. Through digital and networked means, it achieves government information transparency, process optimization, and public services convenience. Economically, e-government improves the administrative efficiency of the government, reducing administrative costs. Socially, it promotes interaction and communication between the government and the public, and it enhances the government’s credibility and executive ability. Regarding the impact of e-government on income inequality, there are also various viewpoints. Some scholars believe that the development of e-government helps improve the government’s social governance ability and promote the fair distribution of public resources [
14], thus narrowing the income inequality. Other scholars are concerned that there may be a digital divide problem in the implementation of e-government. That is, differences exist among various regions and groups in accessing and using e-government services. It may lead to a further concentration of resources in developed regions and advantageous groups [
15], thus exacerbating income inequality.
In addition to the analysis of e-commerce and e-government on income inequality, these three may also exhibit spatial characteristics. From the perspective of their own spatial characteristics, income inequality, e-commerce, and e-government may have spatial correlations. The government and market in neighboring regions are inevitably related [
16]. They are the core factors affecting income inequality, while there is a high probability of spatial correlation between income inequality in neighboring regions. Electronic informatization could further strengthen the connection between governments and markets in neighboring regions. It makes the spatial correlation both of e-commerce and e-government even more evident. In addition, these spatial correlation characteristics may lead to spatial convergence characteristics. As time goes on, the degrees of income inequality and the development levels of e-commerce and e-government among various regions may gradually tend to be consistent due to factors such as technology diffusion, policy guidance, and market mechanisms [
17]. During the impact process, the influence of e-commerce and e-government on income inequality may also have spatial spillover characteristics. In other words, from the perspective of spatial influence, the development of e-commerce or e-government in a region would not only affect local income inequality but may also have spillover effects on surrounding areas. At the same time, this impact may also have spatial heterogeneity. Due to differences in their own conditions and development stages, the degree and direction of the impact of e-commerce and e-government on income inequality may vary among different regions. Especially, besides the sword of general impact, are there spatial sword effects; that is, e-commerce or e-government has the opposite impact on other regions while exacerbating/alleviating local income inequality. Therefore, it is a critical requirement to select representative research subjects to explore both the impact and spatial characteristics of e-commerce and e-government on income inequality.
As the world’s largest developing country, China has consistently attached high priority to income inequality. Also, it is regarded as a critical factor affecting social stability and economic development. To narrow the gap, the government has introduced targeted poverty alleviation, expanded social security, and promoted employment and entrepreneurship [
18]. The gradual application of electronic informatization in government departments has made Chinese government decision-making more scientific and precise, providing support for alleviating income inequality. A government report in 2018 pointed out the mode of promoting “Internet + government services.” It is required to integrate resources, strengthen government–public interaction, and break through information silos. Since then, governments at all levels have built official sites and service platforms gradually, making information open and services efficient [
19]. The United Nations E-Government Survey Report 2024 shows that China’s e-government level ranks 35th globally. More prominently, its online service index ranks 11th, ahead of developed countries such as the United States and Canada. However, it is still unknown whether the impact of e-government on income inequality is significant. Also, China has the world’s largest e-commerce market, with the world’s largest e-commerce retail sales and the most active mobile payment ecosystem. With internet technology spreading and infrastructure improving, platforms such as Taobao, JD, and Pinduoduo offer consumers diverse goods. It not only provides merchants with vast space, thereby enhancing customers’ purchasing power and merchants’ revenue, but also cultivates high-income entrepreneurs and managers. Compared to whether e-government has played a role in alleviating income inequality, whether e-commerce suppresses or exacerbates income inequality is more concerning. Therefore, choosing China as the research object is both representative and universal. It is representative because China is the world’s largest e-commerce market and ranks 35th in global e-government rankings. Its universality comes from being the largest developing country; China’s governance experience can provide a reference for both developed and developing countries.
Therefore, this study selects Chinese cities as the research sample to examine four questions. (1) The sword effect: Does e-commerce aggravate or alleviate income inequality? What role does e-government play? (2) The mechanisms: What mechanisms have e-commerce and e-government used to achieve their impact on income inequality? (3) The spatial characteristics: What are the spatial correlation and convergence characteristics of e-commerce, e-government, and income inequality? And, do e-commerce and e-government have spillover and heterogeneity characteristics in their impact on income inequality? (4) The policy response: what targeted measures can optimize e-commerce and e-government to narrow regional income inequality and sustain economic growth and equity? To answer these questions, this study summarizes relevant research and proposes corresponding hypotheses in
Section 2. In order to verify the proposed hypothesis, this study elaborated on the selection of variables, including income inequality, e-commerce, and e-government, while the construction of the econometric models required is described in
Section 3.
Section 4 answers Questions (1) and (2) through a series of tests, while
Section 5 responds to Question (3) from a spatial perspective.
Section 6 provides a summary of the research conclusions and then proposes corresponding policy recommendations to answer Question (4).
6. Conclusions and Inspiration
6.1. Main Conclusions
Based on the panel data of 222 cities in China from 2018 to 2023, this study systematically examines the ‘sword effect’ of e-commerce and e-government on regional income inequality. Then, their impact mechanisms and spatial characteristics are explored. The main conclusions are as follows.
E-commerce and e-government exhibit a significant “dual-track” impact on regional income inequality, which constitutes the core manifestation of the “sword effect” of electronic informatization. Benchmark regression results show that the increase in e-commerce significantly exacerbates regional income inequality, while the improvement of e-government significantly relieves it. This sword effect is not affected by endogeneity interference and remains robust. The impact mechanisms of e-commerce and e-government on regional income inequality have both specificity and commonality. For e-commerce, it exacerbates regional income inequality through two channels, promoting industrial agglomeration and worsening resource misallocation. For e-government, it suppresses regional income inequality by improving fiscal transparency and alleviating resource misallocation.
Regional income inequality, e-commerce, and e-government all demonstrate significant spatial correlation and β spatial convergence characteristics. However, regional income inequality and e-commerce show α divergence, while e-government shows α convergence. Also, the results of spatial measurement indicate that e-government significantly alleviates local income inequality. However, its impact on adjacent regions is not significant, failing to form a cross-regional demonstration effect. As a comparison, the spatial impact of e-commerce on regional income inequality presents another sword effect. It exacerbates local income inequality but suppresses income inequality in adjacent regions, presenting a “spatial negative spillover” feature. From the perspective of economic gradient, the exacerbating effect of e-commerce follows the order of “central > eastern > western”, while the alleviating effect of e-government follows “western > central > eastern.” In terms of geographical location (Qinling–Huaihe line), e-commerce’s intensifying effect is stronger in the south, and e-government’s alleviating effect is only significant in the north. Along the Tengchong–Heihe line, e-commerce has a strong impact on income inequality in the northern region. At the same time, e-government’s alleviating effect is concentrated in areas along and south of the line. In terms of urban agglomeration, e-commerce’s intensifying effect is more prominent in non-urban agglomeration cities.
6.2. Discussion
In terms of benchmark regression and impact mechanisms, the findings of this study are consistent with some existing research conclusions while presenting divergences with others. Regarding the exacerbating effect of e-commerce on income inequality, this study aligns with the viewpoint that groups with digital literacy and resource advantages could leverage new business forms to accumulate wealth rapidly [
68], thereby widening the income gap with disadvantaged groups. The mechanism test further confirms that e-commerce promotes industrial agglomeration and worsens resource misallocation. This is in line with current research that the digital economy drives the concentration of production factors in specific regions and leading enterprises [
69], further resulting in uneven resource distribution. For the inhibitory effect of e-government on income inequality, this study echoes the research emphasizing that e-government could improve the transparency of public resource allocation and reduce rent-seeking behavior, thus contributing to narrowing income disparities [
31,
32]. The mechanism of e-government alleviating resource misallocation also corroborates the previous conclusion that digital governance optimizes resource utilization efficiency [
39]. However, this study contradicts the viewpoints of several scholars who believed that e-commerce lowers entrepreneurial thresholds and narrows income inequality [
70]. The reason for this divergence may lie in the different research contexts; they mainly focused on the global promotion effect of e-commerce on inclusive entrepreneurship. This study found that the resource concentration effect of e-commerce in developing economies is more prominent than the inclusive effect in the short term. Additionally, this study differs from the concern of some scholars that e-government may exacerbate income inequality due to the digital divide [
71]. The possible reason is that China’s continuous promotion of digital infrastructure construction and inclusive e-government services has alleviated the exclusion of disadvantaged groups, making the positive effect of e-government on fair resource allocation more significant.
In terms of spatial characteristics, the research results also show both consistency and inconsistency with existing literature. The significant spatial correlation between income inequality, e-commerce, and e-government, as verified in this study, is consistent with previous research. Just as Liu et al. argued, factors such as inter-regional labor mobility, industrial transfer, and institutional imitation lead to spatial agglomeration or diffusion of economic and governance factors [
72]. The β-convergence characteristics of the three core variables align with the notion that technology diffusion [
73] and policy guidance [
74] promote the gradual convergence of development levels across regions. However, this study’s conclusion that e-commerce exhibits “negative spatial spillover” is inconsistent with current research, which suggests that e-commerce’s cross-regional resource integration could drive the economic development of neighboring regions and narrow the income inequality [
17]. The divergence stems from the different perspectives on spatial effects. Ma et al. focused on the positive spillover of e-commerce in promoting employment and income increase in neighboring regions [
75]. Meanwhile, this study found that local e-commerce formed a “resource siphon effect,” leading to the outflow of production factors from adjacent regions. This reduces the overall economic activity level of neighboring regions, resulting in a low-income equilibrium that appears as “suppressed inequality.” Additionally, the finding that e-government’s inhibitory effect on income inequality is limited to local areas contradicts the expectation that inter-governmental collaboration would generate cross-regional demonstration effects [
75]. The reason may be that China’s e-government construction still has obvious regional autonomy characteristics. The interconnection and mutual recognition of cross-regional service systems are insufficient. These factors may make it difficult for the experience and dividends of e-government in developed regions to spread to adjacent areas promptly.
6.3. Policy Implications
This study puts forward the following policy implications to optimize the role of e-commerce and e-government based on the above conclusions to provide a governance basis for policy makers.
- (1)
Implement differentiated guidance strategies for e-commerce development. For regions with a strong intensifying effect of e-commerce, an “e-commerce inclusive development fund” should be established to support low-income groups. At the same time, e-commerce platforms need to be guided to optimize the resource allocation mechanism and promote the “de-agglomeration” of e-commerce-related industries through policies. This could reduce the income inequality caused by industrial agglomeration.
- (2)
Strengthen the construction of e-government with a focus on enhancing spillover effects. On the one hand, the construction of a national unified e-government service platform should be accelerated, especially in western and northern regions. On the other hand, fiscal transparency could be taken as a breakthrough point to improve the information disclosure system of e-government.
- (3)
Formulate “region-specific” supporting policies based on spatial heterogeneity. For the central region, the construction of supporting industries needs to be strengthened to avoid the widening of income inequality due to unbalanced industrial development. For the western region, investment in e-government infrastructure could be increased to enhance its ability to suppress income inequality. For the northern region, focus should be on improving the quality of e-government services to make up for the weak alleviating effect of e-commerce. For non-urban agglomeration cities, policy support for e-commerce and e-government should be increased.
- (4)
Take advantage of the “convergence characteristics” of e-government to drive the balanced development of electronic informatization. Since e-government has the fastest convergence speed, the promotion of e-government construction in underdeveloped regions should be prioritized through targeted policies such as financial transfer payments and technical assistance. At the same time, the convergence of e-government could be used to drive the coordinated development of e-commerce in underdeveloped regions, and to form a “e-government-led, e-commerce-supported” balanced development pattern of electronic informatization.
6.4. Limitations
This study has a limitation regarding the time span of the panel dataset, which only covers the period from 2018 to 2023. For empirical research focusing on structural variables such as income inequality, with dynamics that are also shaped by long-term socioeconomic transitions, institutional reforms, and demographic shifts, a 6-year observation window is relatively short. Future research could extend the observation period by incorporating historical data to conduct a more comprehensive analysis of the long-run determinants and evolution of income inequality. Additionally, expanding the time horizon would facilitate more robust tests of the temporal stability of the relationships.