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Journal: J. Theor. Appl. Electron. Commer. Res., 2025
Volume: 20
Number: 129

Article: Customer-Centric Decision-Making with XAI and Counterfactual Explanations for Churn Mitigation
Authors: by Simona-Vasilica Oprea and Adela Bâra
Link: https://www.mdpi.com/0718-1876/20/2/129

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