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Journal: Journal of Theoretical and Applied Electronic Commerce ResearchVolume: 19Number: 142
Article: Business and Customer-Based Chatbot Activities: The Role of Customer Satisfaction in Online Purchase Intention and Intention to Reuse Chatbots
  • Authors:
  • Doğan Mert Akdemir1,* and
  • Zeki Atıl Bulut2
Link: https://www.mdpi.com/0718-1876/19/4/142

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