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Article

Determinants of the Intention to Use Cross-Border Mobile Payments in Korea among Chinese Tourists: An Integrated Perspective of UTAUT2 with TTF and ITM

1
College of Economics, Jiaxing University, Jiaxing 314001, China
2
Electronic Commerce, Kongju National University, Kongju 32588, Korea
3
College of Business, Jiaxing University, Jiaxing 314001, China
*
Author to whom correspondence should be addressed.
Academic Editors: Agnieszka Głodowska and Krzysztof Wach
J. Theor. Appl. Electron. Commer. Res. 2021, 16(5), 1537-1556; https://doi.org/10.3390/jtaer16050086
Received: 30 March 2021 / Revised: 3 May 2021 / Accepted: 7 May 2021 / Published: 12 May 2021
With the acceleration of global economic integration and digital economy, cross-border mobile payment has gained growing attention. On the other hand, as COVID-19 keeps on spreading, the popularization of cross-border mobile payment can lower the risk of infection caused by cash payment of tourists. However, though previous researchers already examined mobile payment users’ behavioral intention from different perspectives, these research findings tend to concentrate on the non-cross-border section of mobile payment. Therefore, the purpose of this research is to examine factors influencing cross-border mobile payment use intention from the user perspective, and combining three theoretical models, chiefly UTAUT2 (extended unified theory of acceptance and use of technology), ITM (initial trust model), and TTF (task technology fit). In this research, 786 Chinese with the experience of using cross-border mobile payment while traveling to South Korea are adopted as respondents, and the structural equation model is used to empirically analyze the data of these research samples. The study found that initial trust, performance expectancy, effort expectancy, facilitating conditions, price value, task technology fit, and initial trust have significant effects on use intention. Research findings of this paper can deepen people’s understanding of users’ intention to use cross-border mobile payment, and provide theoretical support for the development of cross-border mobile payment. View Full-Text
Keywords: cross-border mobile payment; UTAUT2; TTF; ITM; use intention; integrated model cross-border mobile payment; UTAUT2; TTF; ITM; use intention; integrated model
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MDPI and ACS Style

Wu, R.-Z.; Lee, J.-H.; Tian, X.-F. Determinants of the Intention to Use Cross-Border Mobile Payments in Korea among Chinese Tourists: An Integrated Perspective of UTAUT2 with TTF and ITM. J. Theor. Appl. Electron. Commer. Res. 2021, 16, 1537-1556. https://doi.org/10.3390/jtaer16050086

AMA Style

Wu R-Z, Lee J-H, Tian X-F. Determinants of the Intention to Use Cross-Border Mobile Payments in Korea among Chinese Tourists: An Integrated Perspective of UTAUT2 with TTF and ITM. Journal of Theoretical and Applied Electronic Commerce Research. 2021; 16(5):1537-1556. https://doi.org/10.3390/jtaer16050086

Chicago/Turabian Style

Wu, Run-Ze; Lee, Jong-Ho; Tian, Xiu-Fu. 2021. "Determinants of the Intention to Use Cross-Border Mobile Payments in Korea among Chinese Tourists: An Integrated Perspective of UTAUT2 with TTF and ITM" J. Theor. Appl. Electron. Commer. Res. 16, no. 5: 1537-1556. https://doi.org/10.3390/jtaer16050086

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