Search Results (19)

Machine learning (ML) techniques have significantly enhanced decision support systems to render them more accurate, efficient, and faster. ML classifiers in securing networks, on the other hand, face a disproportionate risk from the sophisticated adversarial attacks compared to other areas, such as spam filtering, intrusion, and virus detection, and this introduces a continuous competition between malicious users and preventers. Attackers test ML models with inputs that have been specifically crafted to evade these models and obtain inaccurate forecasts. This paper presents a comprehensive review of attack and defensive techniques in ML-based NIDSs. It highlights the current serious challenges that the systems face in preserving robustness against adversarial attacks. Based on our analysis, with respect to their current superior performance and robustness, ML-based NIDS require urgent attention to develop more robust techniques to withstand such attacks. Finally, we discuss the current existing approaches in generating adversarial attacks and reveal the limitations of current defensive approaches. In this paper, the most recent advancements, such as hybrid defensive techniques that integrate multiple strategies to prevent adversarial attacks in NIDS, have highlighted the ongoing challenges. Full article

This study aims to improve the automatic detection of unwanted emails using advanced machine learning and deep learning methods. By reviewing current research over the past five years, a comprehensive combined dataset structure was created containing a total of 81,586 email samples from seven different spam datasets. Class imbalance was addressed through the application of random oversampling and class-weighted loss, and the decision threshold was subsequently tuned for deployment. Among classical machine learning solutions, Random Forest (RF) emerged as the most successful method, while deep learning approaches, such as Transformer-based models like Distilled Bidirectional Encoder Representations from Transformers (DistilBERT) and Robustly Optimized BERT Pretraining Approach (RoBERTa), demonstrated superior performance. The highest test score (99.62%) on a combined static dataset was achieved with a multimodal architecture that combines deep meaningful text representations from DistilBERT with structural text features. Beyond this static performance benchmark, the study investigates the critical challenge of concept drift by performing a temporal analysis on datasets from different eras. The results reveal a significant performance degradation in all models when tested on modern spam, highlighting a critical vulnerability of statically trained systems. Notably, the Transformer-based model demonstrated greater robustness against this temporal decay compared to traditional methods. This study offers not only an effective classification solution but also provides crucial empirical evidence on the necessity of adaptive, continually learning systems for robust spam detection. Full article

Spam reviews pose a significant challenge to the integrity of online platforms, misleading consumers and undermining the credibility of genuine feedback. This paper introduces an innovative AI-generated spam review detection framework that leverages Deep Learning algorithms and Natural Language Processing (NLP) techniques to identify and mitigate spam reviews effectively. Our framework utilizes multiple Deep Learning models, including Convolutional Neural Networks (CNNs), Long Short-Term Memory (LSTM) networks, Gated Recurrent Unit (GRU), and Bidirectional LSTM (BiLSTM), to capture intricate patterns in textual data. The system processes and analyzes large volumes of review content to detect deceptive patterns by utilizing advanced NLP and text embedding techniques such as One-Hot Encoding, Word2Vec, and Term Frequency-Inverse Document Frequency (TF-IDF). By combining three embedding techniques with four Deep Learning algorithms, a total of twelve exhaustive experiments were conducted to detect AI-generated spam reviews. The experimental results demonstrate that our approach outperforms the traditional machine learning models, offering a robust solution for ensuring the authenticity of online reviews. Among the models evaluated, those employing Word2Vec embeddings, particularly the BiLSTM_Word2Vec model, exhibited the strongest performance. The BiLSTM model with Word2Vec achieved the highest performance, with an exceptional accuracy of 98.46%, a precision of 0.98, a recall of 0.97, and an F1-score of 0.98, reflecting a near-perfect balance between precision and recall. Its high F2-score (0.9810) and F0.5-score (0.9857) further highlight its effectiveness in accurately detecting AI-generated spam while minimizing false positives, making it the most reliable option for this task. Similarly, the Word2Vec-based LSTM model also performed exceptionally well, with an accuracy of 97.58%, a precision of 0.97, a recall of 0.96, and an F1-score of 0.97. The CNN model with Word2Vec similarly delivered strong results, achieving an accuracy of 97.61%, a precision of 0.97, a recall of 0.96, and an F1-score of 0.97. This study is unique in its focus on detecting spam reviews specifically generated by AI-based tools rather than solely detecting spam reviews or AI-generated text. This research contributes to the field of spam detection by offering a scalable, efficient, and accurate framework that can be integrated into various online platforms, enhancing user trust and the decision-making processes. Full article

The landscape of phishing email threats is continually evolving nowadays, making it challenging to combat effectively with traditional methods even with carrier-grade spam filters. Traditional detection mechanisms such as blacklisting, whitelisting, signature-based, and rule-based techniques could not effectively prevent phishing, spear-phishing, and zero-day attacks, as cybercriminals are using sophisticated techniques and trusted email service providers. Consequently, many researchers have recently concentrated on leveraging machine learning (ML) and deep learning (DL) approaches to enhance phishing email detection capabilities with better accuracy. To gain insights into the development of deep learning algorithms in the current research on phishing prevention, this study conducts a systematic literature review (SLR) following the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) guidelines. By synthesizing the 33 selected papers using the SLR approach, this study presents a taxonomy of DL-based phishing detection methods, analyzing their effectiveness, limitations, and future research directions to address current challenges. The study reveals that the adaptability of detection models to new behaviors of phishing emails is the major improvement area. This study aims to add details about deep learning used for security to the body of knowledge, and it discusses future research in phishing detection systems. Full article

Driven by motives of profit and competition, fake reviews are increasingly used to manipulate product ratings. This trend has caught the attention of academic researchers and international regulatory bodies. Current methods for spotting fake reviews suffer from scalability and interpretability issues. This study focuses on identifying suspected fake reviews in the hospitality sector using a review aggregator platform. By combining features and leveraging various classifiers through a stacking architecture, we improve training outcomes. User-centric traits emerge as crucial in spotting fake reviews. Incorporating SHAP (Shapley Additive Explanations) enhances model interpretability. Our model consistently outperforms existing methods across diverse dataset sizes, proving its adaptable, explainable, and scalable nature. These findings hold implications for review platforms, decision-makers, and users, promoting transparency and reliability in reviews and decisions. Full article

For sustainable hospitality and tourism, the validity of online evaluations is crucial at a time when they influence travelers’ choices. Understanding the facts and conducting a thorough investigation to distinguish between truthful and deceptive hotel reviews are crucial. The urgent need to discern between truthful and deceptive hotel reviews is addressed by the current study. This misleading “opinion spam” is common in the hospitality sector, misleading potential customers and harming the standing of hotel review websites. This data science project aims to create a reliable detection system that correctly recognizes and classifies hotel reviews as either true or misleading. When it comes to natural language processing, sentiment analysis is essential for determining the text’s emotional tone. With an 800-instance dataset comprising true and false reviews, this study investigates the sentiment analysis performance of three deep learning models: Convolutional Neural Network (CNN), Long Short-Term Memory (LSTM), and Recurrent Neural Network (RNN). Among the training, testing, and validation sets, the CNN model yielded the highest accuracy rates, measuring 98%, 77%, and 80%, respectively. Despite showing balanced precision and recall, the LSTM model was not as accurate as the CNN model, with an accuracy of 60%. There were difficulties in capturing sequential relationships, for which the RNN model further trailed, with accuracy rates of 57%, 57%, and 58%. A thorough assessment of every model’s performance was conducted using ROC curves and classification reports. Full article

Spam emails and phishing attacks continue to pose significant challenges to email users worldwide, necessitating advanced techniques for their efficient detection and classification. In this paper, we address the persistent challenges of spam emails and phishing attacks by introducing a cutting-edge approach to email filtering. Our methodology revolves around harnessing the capabilities of advanced language models, particularly the state-of-the-art GPT-4 Large Language Model (LLM), along with BERT and RoBERTa Natural Language Processing (NLP) models. Through meticulous fine-tuning tailored for spam classification tasks, we aim to surpass the limitations of traditional spam detection systems, such as Convolutional Neural Networks (CNNs). Through an extensive literature review, experimentation, and evaluation, we demonstrate the effectiveness of our approach in accurately identifying spam and phishing emails while minimizing false positives. Our methodology showcases the potential of fine-tuning LLMs for specialized tasks like spam classification, offering enhanced protection against evolving spam and phishing attacks. This research contributes to the advancement of spam filtering techniques and lays the groundwork for robust email security systems in the face of increasingly sophisticated threats. Full article

Digital forensic investigations are becoming increasingly crucial in criminal investigations and civil litigations, especially in cases of corporate espionage and intellectual property theft as more communication occurs online via e-mail and social media. Deceptive opinion spam analysis is an emerging field of research that aims to detect and identify fraudulent reviews, comments, and other forms of deceptive online content. In this paper, we explore how the findings from this field may be relevant to forensic investigation, particularly the features that capture stylistic patterns and sentiments, which are psychologically relevant aspects of truthful and deceptive language. To assess these features’ utility, we demonstrate the potential of our proposed approach using the real-world dataset from the Enron Email Corpus. Our findings suggest that deceptive opinion spam analysis may be a valuable tool for forensic investigators and legal professionals looking to identify and analyze deceptive behavior in online communication. By incorporating these techniques into their investigative and legal strategies, professionals can improve the accuracy and reliability of their findings, leading to more effective and just outcomes. Full article

Spam communications from spam ads and social media platforms such as Facebook, Twitter, and Instagram are increasing, making spam detection more popular. Many languages are used for spam review identification, including Chinese, Urdu, Roman Urdu, English, Turkish, etc.; however, there are fewer high-quality datasets available for Urdu. This is mainly because Urdu is less extensively used on social media networks such as Twitter, making it harder to collect huge volumes of relevant data. This paper investigates policy-based Urdu tweet spam detection. This study aims to collect over 1,100,000 real-time tweets from multiple users. The dataset is carefully filtered to comply with Twitter’s 100-tweet-per-hour limit. For data collection, the snscrape library is utilized, which is equipped with an API for accessing various attributes such as username, URL, and tweet content. Then, a machine learning pipeline consisting of TF-IDF, Count Vectorizer, and the following machine learning classifiers: multinomial naïve Bayes, support vector classifier RBF, logical regression, and BERT, are developed. Based on Twitter policy standards, feature extraction is performed, and the dataset is separated into training and testing sets for spam analysis. Experimental results show that the logistic regression classifier has achieved the highest accuracy, with an F1-score of 0.70 and an accuracy of 99.55%. The findings of the study show the effectiveness of policy-based spam detection in Urdu tweets using machine learning and BERT layer models and contribute to the development of a robust Urdu language social media spam detection method. Full article

Machine-learning-based text classification is one of the leading research areas and has a wide range of applications, which include spam detection, hate speech identification, reviews, rating summarization, sentiment analysis, and topic modelling. Widely used machine-learning-based research differs in terms of the datasets, training methods, performance evaluation, and comparison methods used. In this paper, we surveyed 224 papers published between 2003 and 2022 that employed machine learning for text classification. The Preferred Reporting Items for Systematic Reviews (PRISMA) statement is used as the guidelines for the systematic review process. The comprehensive differences in the literature are analyzed in terms of six aspects: datasets, machine learning models, best accuracy, performance evaluation metrics, training and testing splitting methods, and comparisons among machine learning models. Furthermore, we highlight the limitations and research gaps in the literature. Although the research works included in the survey perform well in terms of text classification, improvement is required in many areas. We believe that this survey paper will be useful for researchers in the field of text classification. Full article

Internet usage has grown exponentially, with individuals and companies performing multiple daily transactions in cyberspace rather than in the real world. The coronavirus (COVID-19) pandemic has accelerated this process. As a result of the widespread usage of the digital environment, traditional crimes have also shifted to the digital space. Emerging technologies such as cloud computing, the Internet of Things (IoT), social media, wireless communication, and cryptocurrencies are raising security concerns in cyberspace. Recently, cyber criminals have started to use cyber attacks as a service to automate attacks and leverage their impact. Attackers exploit vulnerabilities that exist in hardware, software, and communication layers. Various types of cyber attacks include distributed denial of service (DDoS), phishing, man-in-the-middle, password, remote, privilege escalation, and malware. Due to new-generation attacks and evasion techniques, traditional protection systems such as firewalls, intrusion detection systems, antivirus software, access control lists, etc., are no longer effective in detecting these sophisticated attacks. Therefore, there is an urgent need to find innovative and more feasible solutions to prevent cyber attacks. The paper first extensively explains the main reasons for cyber attacks. Then, it reviews the most recent attacks, attack patterns, and detection techniques. Thirdly, the article discusses contemporary technical and nontechnical solutions for recognizing attacks in advance. Using trending technologies such as machine learning, deep learning, cloud platforms, big data, and blockchain can be a promising solution for current and future cyber attacks. These technological solutions may assist in detecting malware, intrusion detection, spam identification, DNS attack classification, fraud detection, recognizing hidden channels, and distinguishing advanced persistent threats. However, some promising solutions, especially machine learning and deep learning, are not resistant to evasion techniques, which must be considered when proposing solutions against intelligent cyber attacks. Full article

In Natural Language Processing (NLP), deep-learning neural networks have superior performance but pose transparency and explainability barriers, due to their black box nature, and, thus, there is lack of trustworthiness. On the other hand, classical machine learning techniques are intuitive and easy to understand but often cannot perform satisfactorily. Fortunately, many research studies have recently indicated that the newly introduced model, Tsetlin Machine (TM), has reliable performance and, at the same time, enjoys human-level interpretability by nature, which is a promising approach to trade off effectiveness and interpretability. However, nearly all of the related works so far have concentrated on the English language, while research on other languages is relatively scarce. So, we propose a novel method, based on the TM model, in which the learning process is transparent and easily-understandable for Chinese NLP tasks. Our model can learn semantic information in the Chinese language by clauses. For evaluation, we conducted experiments in two domains, namely sentiment analysis and spam review detection. The experimental results showed thatm for both domains, our method could provide higher accuracy and a higher F1 score than complex, but non-transparent, deep-learning models, such as BERT and ERINE. Full article

The risk of cyberattacks against businesses has risen considerably, with Business Email Compromise (BEC) schemes taking the lead as one of the most common phishing attack methods. The daily evolution of this assault mechanism’s attack methods has shown a very high level of proficiency against organisations. Since the majority of BEC emails lack a payloader, they have become challenging for organisations to identify or detect using typical spam filtering and static feature extraction techniques. Hence, an efficient and effective BEC phishing detection approach is required to provide an effective solution to various organisations to protect against such attacks. This paper provides a systematic review and examination of the state of the art of BEC phishing detection techniques to provide a detailed understanding of the topic to allow researchers to identify the main principles of BEC phishing detection, the common Machine Learning (ML) algorithms used, the features used to detect BEC phishing, and the common datasets used. Based on the selected search strategy, 38 articles (of 950 articles) were chosen for closer examination. Out of these articles, the contributions of the selected articles were discussed and summarised to highlight their contributions as well as their limitations. In addition, the features of BEC phishing used for detection were provided, as well as the ML algorithms and datasets that were used in BEC phishing detection models were discussed. In the end, open issues and future research directions of BEC phishing detection based on ML were discussed. Full article

Due to the advancement in information technology and the boom of micro-blogging platforms, a growing number of online reviews are posted daily on product distributed platforms in the form of spontaneous and insightful user feedback, and these can be used as a significant data source to understand user experience (UX) and satisfaction. However, despite the vast amount of online reviews, the existing literature focuses on online ratings and ignores the real textual context in reviews. We proposed a three-step UX quantification model from online reviews to understand customer satisfaction using the effect-based Kano model. First, the relevant online reviews are selected using various filter mechanisms. Second, UX dimensions (UXDs) are extracted using a proposed method called UX word embedding Latent Dirichlet allocation (UXWE-LDA) and sentiment orientation using a transformer-based pipeline. Then, the casual relationships are identified for the extracted UXDs. Third, the UXDs are mapped on the customer satisfaction model (effect-based Kano) to understand the user perspective about the system, product, or services. Finally, the different parts of the proposed quantification model are evaluated to examine the performance of this method. We present different results of the proposed method in terms of accuracy, topic coherence (TC), Topic-wise performance, and expert-based evaluation for the proposed framework validation. For review quality filters, we achieved 98.49% accuracy for the spam detection classifier and 95% accuracy for the relatedness detection classifier. The results show that the proposed method for the topic extractor module always gives a higher TC value than other models such as WE-LDA and LDA. Regarding topic-wise performance measures, UXWE-LDA achieves a 3% improvement on average compared to LDA due to the incorporation of semantic domain knowledge. We also compute the Jaccard coefficient similarity between the extracted dimensions using UXWE-LDA and UX experts-based analysis for checking the mutual agreement, which is 0.3, 0.5, and 0.4, respectively. Based on the Kano model, the presented study has potential implications concerning issues and knowing the product’s strengths and weaknesses in product design. Full article

During the recent COVID-19 pandemic, people were forced to stay at home to protect their own and others’ lives. As a result, remote technology is being considered more in all aspects of life. One important example of this is online reviews, where the number of reviews increased promptly in the last two years according to Statista and Rize reports. People started to depend more on these reviews as a result of the mandatory physical distance employed in all countries. With no one speaking to about products and services feedback. Reading and posting online reviews becomes an important part of discussion and decision-making, especially for individuals and organizations. However, the growth of online reviews usage also provoked an increase in spam reviews. Spam reviews can be identified as fraud, malicious and fake reviews written for the purpose of profit or publicity. A number of spam detection methods have been proposed to solve this problem. As part of this study, we outline the concepts and detection methods of spam reviews, along with their implications in the environment of online reviews. The study addresses all the spam reviews detection studies for the years 2020 and 2021. In other words, we analyze and examine all works presented during the COVID-19 situation. Then, highlight the differences between the works before and after the pandemic in terms of reviews behavior and research findings. Furthermore, nine different detection approaches have been classified in order to investigate their specific advantages, limitations, and ways to improve their performance. Additionally, a literature analysis, discussion, and future directions were also presented. Full article