Search Results (12)

This study aimed to enhance sustainable innovations in intelligent wood pellets by integrating smart customized furniture design with Total Quality Management (TQM) principles. Through qualitative interviews with manufacturers and the application of lean production frameworks, the research explored how sustainability-driven customization can lead to optimized resource usage, reduced environmental impact, and increased market competitiveness. While the study was exploratory and limited in sample size, it provided practical insights for green manufacturing strategies and product differentiation in circular economies. Full article

The food industry at the global and local levels is increasingly exposed to severe challenges and disruptions because of rising consumer demands, and rigorous and strict local and international regulations related to food safety and environmental concerns, all of which necessitate the adoption of proven and recognized management philosophies and sustainable practices to run the manufacturing process. Although the food manufacturing industry has adopted total quality management, lean manufacturing practices, and other management philosophies, more efforts are still needed to enhance sustainable performance. The purpose of this study is to explore the integrated impact of TQM and lean manufacturing on the sustainability performance of the food manufacturing industry in Saudi Arabia. Moreover, it investigates the causal relationship between TQM and sustainability performance as well as the direct relationship between TQM and lean manufacturing. The survey questionnaire is used as the primary instrument for collecting data from food manufacturing organizations. Based on the literature review, a theoretical framework is built to hypothesize relationships between the constructs. A structural equation modeling and artificial neural network (SEM-ANN) combined approach is used to analyze the results. The findings of the present study show that TQM and lean manufacturing have a positive impact on sustainability performance. The study also identifies the list of valid constructs for total quality management and lean manufacturing, with a high impact of sustainability performance dimensions. Full article

The construction sector is increasingly shifting towards sustainable and efficient methodologies, with the industrialized building system (IBS) playing a pivotal role in this transformation. Despite this, the adoption of total quality management (TQM) in IBS projects faces significant challenges, including a lack of comprehensive understanding of TQM standards and resistance to change within the industry. This study addresses these gaps by developing a comprehensive framework for implementing TQM in sustainable IBS construction projects. The objective is to enhance project quality and sustainability by addressing critical issues such as limited stakeholder awareness and opposition to TQM adoption. Using qualitative methodology rooted in phenomenology, this study explores the lived experiences of key stakeholders involved in IBS projects, including project managers, construction professionals, and government officials. Data were collected through in-depth interviews to capture their perspectives on TQM integration in the IBS context. The findings highlight the crucial role of TQM in fostering continuous improvement, enhancing stakeholder collaboration, and ensuring adherence to quality standards throughout the project lifecycle. The proposed framework incorporates essential TQM principles such as process optimization, employee engagement, and customer focus, providing a structured approach to overcoming the barriers to effective implementation. Furthermore, the framework promotes sustainability by reducing waste and improving energy efficiency in IBS projects. This study offers valuable insights for construction professionals, policymakers, and industry stakeholders, presenting practical solutions to improve the quality and sustainability of IBS construction. Leadership, cultural transformation, and continuous improvement are identified as key factors for successful TQM integration, ultimately leading to more efficient and sustainable building processes in the construction industry. Full article

It is imperative to integrate advanced technologies and management practices to achieve operational excellence and sustainability in the contemporary manufacturing landscape, which is characterized by intense competitive pressures and stringent sustainability regulations. This systematic review of several databases from 1997 to 2024 was conducted in line with PRISMA guidelines to investigate how Industry 4.0 and Total Quality Management (TQM) integration can enhance sustainability performance in manufacturing organizations. Grounded within the dynamic capabilities framework, this research identifies the key drivers and barriers to adopting Industry 4.0 and examines their impact on the implementation of TQM. The findings reveal that technologies significantly enhance TQM by improving operational efficiency, reducing waste, and boosting product quality. However, barriers such as resource constraints, resistance to change, and data privacy concerns hinder this integration. This research suggests that dynamic capabilities—sensing, learning, coordinating, and integrating—are critical for successfully merging Industry 4.0 and TQM. This research enhances the academic dialogue on integrating Industry 4.0 and TQM by offering foundational insights into their theoretical and practical implications to achieve sustainability goals. Full article

This study investigates the nuanced influence of Foreign Direct Investments (FDIs) on wage dynamics among Croatian workers, specifically examining the differential effects on male and female salaried employees. The authors employed statistical indicators and regression analysis, utilizing data from reputable sources, such as UNCTAD and the World Bank, to assess the dependency of wages on FDIs at time periods n and n − 1. By focusing on these temporal dynamics, the study aims to capture potential changes in the relationship between wages and FDIs, aligning with the total quality management (TQM) principle of systematic analysis. The findings highlighted the differential impact of FDIs on wage evolution for male and female workers, underscoring the importance of integrating gender-sensitive strategies within quality management frameworks. Full article

Total Quality Management (TQM) is a holistic approach widely adopted across industries to ensure quality control and management. This document examines TQM practices in the pharmaceutical, food, and nutritional supplement sectors, highlighting their vital role in public health, sustainability, and consumer acceptance. By analyzing the literature and case studies, the article demonstrates how TQM significantly ensures product safety and quality. Real-world examples and empirical evidence showcase the benefits of TQM methodologies, from rigorous quality control to efficient management processes, helping to meet and exceed regulatory standards. The article also underscores TQM’s critical role in addressing sustainability challenges, integrating eco-friendly practices, reducing waste, and optimizing resources. Furthermore, TQM fosters consumer trust and loyalty through transparency, continuous improvement, and responsiveness to feedback, building lasting business–customer relationships. In conclusion, this manuscript illuminates TQM’s multifaceted impact on the pharmaceutical, food, and nutritional supplement sectors, presenting it as a pivotal framework for safeguarding public health, promoting sustainability, and enhancing consumer acceptance in a dynamic global landscape. Full article

The main mission of the internal quality system in educational institutions is to develop the importance of quality in all processes, create suitable conditions for increasing the loyalty and professional development of faculty staff, continually improve student satisfaction, and achieve recognition of educational institutions in the eyes of the public. In the Introduction, this paper covers the current state of the field of quality assurance of higher education in Slovakia. Quality management models that can be used appropriately and effectively in university conditions are identified in the next section. The aim of this overview section was to summarize the advantages and disadvantages resulting from the implementation of quality management models. The paper also includes a case study in which selected models of quality management implemented at a private university in Slovakia are described, especially the process model ISO 9001 and the common assessment framework (CAF) model. The self-assessment within the CAF model was carried out by a questionnaire survey; the obtained data were assessed by classical CAF scoring. The aim of the self-assessment was to identify problem areas and opportunities for improvement and to propose corrective actions. The specifics of the implementation of quality management models at a private university and the benefits resulting from the application are also been defined at the end of the article. Full article

Industry 4.0 (I4.0) is a technological development in the manufacturing industry that has revolutionized Total Quality Management (TQM) practices. There has been scant empirical research on the multidimensional perspective of TQM. Thus, this study aims to empirically examine the effect of the multidimensional view of TQM (soft and hard) on I4.0 readiness in small and medium-sized (SMEs) manufacturing firms. Based on the sociotechnical systems (STS) theory, a framework has been developed and validated empirically through an online survey of 209 Malaysian SMEs manufacturing firms. Unlike the existing TQM studies that used structural equation modeling (SEM), a two-stage analysis was performed in this study. First, the SEM approach was used to determine which variable significantly affects I4.0 readiness. Second, the artificial neural network (ANN) technique was adopted to rank the relative influence of significant predictors obtained from SEM. The results show that the soft and hard TQM practices have supported the I4.0 readiness. Moreover, the results highlight that hard TQM practices have mediating role between soft TQM practices and I4.0 readiness. The ANN results affirmed that customer focus is considered an important TQM factor for I4.0 managerial readiness, advanced manufacturing technology for operational readiness and top management commitment for technology readiness. In a nutshell, the SEM-ANN approach uniquely contributes to the TQM and I4.0 literature. Finally, the findings can help managers to prioritize firms’ soft and hard quality practices that promote I4.0 implementation, especially in emerging economies. Full article

This study examines the effectiveness of green healthcare activities in hospitals based on the total quality management (TQM) framework. The proposed research model and associated hypotheses were tested using structural equations modeling based on the data collected from 261 employees at general hospitals in South Korea. The results of the study revealed that the role of top management is essential for the successful implementation of green healthcare activities through motivating employees for their active participation in the program, providing continuous education and training on the importance of environmental sustainability, and diligent monitoring of the progress at the organization level. The study findings provide theoretical and practical implications on strategic approaches to planning and implementing green healthcare activities in hospitals for the greater good. Full article

This study explores the relationship between organisational culture and total quality management (TQM) implementation in Australia, with the purpose of identifying the particular culture that dominants the Australian construction industry, and distinguishing which cultures determine the successful implementation of TQM. Although the application of the competing values framework (CVF) for evaluating organisational culture (OC) in the construction industry has been studied by some scholars, research into OC and its impact on TQM procedures in connection to the CVF in project-based industries such as construction has received less attention. Thus, this research intends to determine the relationship between OC and TQM regarding the CVF in the Australian construction industry. The research methodology used the validated organisational culture assessment instrument (OCAI) CVF to frame OC, and TQM practices identified from the literature review. An online questionnaire was distributed through Qualtrics, whereby 42 valid responses representing various construction organisations in Australia were analysed through IBM SPSS Statistics 26 through endorsing k-means cluster analysis, and analysis of variance. The findings support that Australian construction organisations are dominated by the market and external focused cultures according to the CVF of organisational classification. Furthermore, the findings acknowledge that organisations that are dominated by hierarchical cultural characterises could provide an unfavourable environment for the successful implementation of TQM. Whilst an organisation that obtains a mix of cultures, specifically with the adhocracy and market cultures dominating could provide a favourable environment for the successful implementation of TQM. Full article

This paper presents the results of an empirical study investigating the relationship between Total quality management (TQM) practices, Just-in-time (JIT) production practices, and flexibility performance in manufacturing companies. Correlation and regression analysis are applied to analyze the data collected from 280 manufacturing plants in 12 countries including China, Finland, German, Italy, Israel, Japan, Korea, Spain, Sweden, Taiwan, United Kingdom, and Vietnam from 2013 to 2015 in the framework of a High Performance Manufacturing Project. The analytical results confirm the closed linkage between TQM, JIT production practices and flexibility performance. Moreover, this study indicates that the effect of JIT production practices on flexibility performance can be strengthened with a higher level of TQM practices. The main findings of this study suggest that flexibility performance can be built up by implementing both TQM and JIT production practices, and TQM should be regarded as the platform to maximize the effect of JIT production on flexibility performance. Full article

Quality improvement practice (QIP), as a competitive strategy, is increasingly vital for auto factories to improve the product quality and brand reputation. Quality activity on selected automotive parts among a variety of competing candidates is featured by prioritization calculation. It arouses our interest how to select the appropriate auto part to perform quality improvement action based on the collected data from the after-sale source. Managers usually select the QIP part by the rule of thumb that is based on the quantitative criterion or the subjective preference of individuals. The total quality management (TQM) philosophy requires multiple stakeholders’ involvement, regarded as a multi-criteria decision making (MCDM) issue. This paper proposes a novel hybrid MCDM framework to select the best quality improvement solution combining the subjective and objective information. The rough set-based attribute reduction (RSAR) technique was employed to establish the hierarchy structure of influential criteria, and the decision information was collected with triangular fuzzy numbers (TFNs) for its vagueness and ambiguity. In addition, the novel hybrid MCDM framework integrating fuzzy DEMATEL (decision making trial and evaluation laboratory) method, the anti-entropy weighting (AEW) technique and fuzzy VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) was developed to rank the alternatives with the combined weight of criteria. The results argue that the optimal solution keeps a high conformance with Shemshadi’s and Chaghooshi’s methods, which is better than the existing determination. Besides, the result analysis shows the robustness and flexibility of the proposed hybrid MCDM framework. Full article