Heuristic and Systematic Processing on Social Media: Pathways from Literacy to Fact-Checking Behavior
Abstract
1. Introduction
2. Theoretical Background and Research Model
2.1. Foundational Literacy as Precursor to News Literacy
2.2. News Literacy in Social Media Environment
- Creation involves understanding how information is produced through journalistic, institutional processes, including data sourcing, verification, and transparency (Tully et al., 2011; Swart, 2023). Awareness of credible sourcing—such as diverse perspectives, traceable data, or disclosure of AI assistance—enables students to distinguish authentic content from manipulative or deceptive information (Hinsley & Holton, 2021).
- Circulation refers to awareness of how information flows through digital networks and algorithms. Literate users recognize how personalization systems and engagement metrics shape exposure and interpretation, cultivating what can be termed algorithmic awareness (Du, 2023; Edgerly, 2017; Loh et al., 2023).
- Participation encompasses civic and ethical engagement, such as commenting, sharing, or correcting misinformation. These practices illustrate participatory literacy, combining critical reasoning with empathy, respect, and accountability in digital discourse (Jenkins & Purushotma, 2009; Huber et al., 2022).
2.3. Systematic-Heuristic Processing Model in Digital Engagement
2.4. Proposed Moderated Mediation Model
2.5. Hypotheses
3. Method
3.1. Sample and Data Collection
3.2. Procedures and Measures
4. Results
4.1. Descriptive Analysis
4.2. Hypotheses Testing
4.2.1. Mediation Effect of News Literacy
4.2.2. Moderated Effect of Heuristic Processing
5. Discussion
6. Conclusions
Author Contributions
Funding
Institutional Review Board Statement
Informed Consent Statement
Data Availability Statement
Conflicts of Interest
References
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| Type | Social Media Engagement |
|---|---|
| Heuristic processing | “I understand content mainly through titles, reading only superficially.” “I judge credibility based on follower counts or the number of ‘likes.’” “I make judgments based on my prior beliefs.” |
| Systematic processing | “I carefully read the full content to grasp the main ideas.” “I evaluate the logical validity of the arguments.” “I seek additional information before making judgments.” |
| Demographic Characteristics | n | Valid % | |
|---|---|---|---|
| Gender | Men | 105 | 52.5 |
| Women | 95 | 47.5 | |
| Grade | Freshmen | 33 | 16.5 |
| Sophomore | 56 | 28.0 | |
| Junior | 45 | 22.5 | |
| Senior | 66 | 33.0 | |
| Major 1 | Humanities/Social Science | 83 | 41.5 |
| Engineering | 62 | 31.0 | |
| Natural Sciences | 26 | 13.0 | |
| Arts, Performance, and Athletics | 22 | 11.0 | |
| Medical Sciences | 7 | 3.5 | |
| GPA | Below 2.0 | 4 | 2.0 |
| 2.00–2.49 | 2 | 1.0 | |
| 2.50–2.99 | 9 | 4.5 | |
| 3.00–3.49 | 32 | 16.0 | |
| 3.50–3.99 | 78 | 39.0 | |
| 4.00 | 56 | 28.0 | |
| Decline to answer | 19 | 9.5 | |
| 200 | 100 |
| Variables | M | SD | α | FL | NL | SP | HP | FCB |
|---|---|---|---|---|---|---|---|---|
| Foundational Literacy (FL) | 5.93 | 1.72 | ||||||
| News Literacy (NL) | 3.62 | 0.63 | 0.84 | 0.21 ** | ||||
| Systematic Processing (SP) | 2.41 | 0.72 | 0.79 | 0.13 | 0.13 | |||
| Heuristic Processing (HP) | 2.66 | 0.60 | 0.74 | −0.03 | −0.11 | 0.21 | ||
| Fact-Checking Behaviors (FCB) | 3.59 | 0.67 | 0.81 | 0.07 | 0.69 ** | 0.18 ** | 0.14 |
| β | SE | t | R2 | ||
|---|---|---|---|---|---|
| Mediating variable (NL) Model | 0.10 *** | ||||
| FL | 0.08 * | 0.03 | 2.96 | ||
| Dependent variable (FCB) Model | 0.49 *** | ||||
| FL | −0.03 | 0.02 | −1.40 | ||
| NL | 0.75 *** | 0.06 | 13.04 | ||
| Effect | SE | t | CI | ||
| LL | UL | ||||
| Direct effect (FL → FCB) | −0.03 | 0.02 | −1.40 | −0.07 | 0.01 |
| Effect | Boot SE | t | Boot CI | ||
| LL | UL | ||||
| Indirect effect (FL → NL → FCB) | 0.07 | 0.03 | 0.01 | 0.15 | |
| β | SE | t | R2 | ||
|---|---|---|---|---|---|
| Mediating variable (NL) Model | 0.10 *** | ||||
| FL | 0.08 * | 0.03 | 2.96 | ||
| Effect | SE | t | CI | ||
| LL | UL | ||||
| FL × SP | 0.02 | 0.03 | −0.04 | 0.09 | |
| FL × HP | −0.11 | 0.06 | 0.02 | 0.10 | |
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Cho, Y.Y.; Woo, H. Heuristic and Systematic Processing on Social Media: Pathways from Literacy to Fact-Checking Behavior. Journal. Media 2025, 6, 198. https://doi.org/10.3390/journalmedia6040198
Cho YY, Woo H. Heuristic and Systematic Processing on Social Media: Pathways from Literacy to Fact-Checking Behavior. Journalism and Media. 2025; 6(4):198. https://doi.org/10.3390/journalmedia6040198
Chicago/Turabian StyleCho, Yoon Y., and Hyunju Woo. 2025. "Heuristic and Systematic Processing on Social Media: Pathways from Literacy to Fact-Checking Behavior" Journalism and Media 6, no. 4: 198. https://doi.org/10.3390/journalmedia6040198
APA StyleCho, Y. Y., & Woo, H. (2025). Heuristic and Systematic Processing on Social Media: Pathways from Literacy to Fact-Checking Behavior. Journalism and Media, 6(4), 198. https://doi.org/10.3390/journalmedia6040198

