1. Introduction
The rise of data journalism is often linked to this innovation pressure in media organizations. Some regard data journalism as a product that materialized through the need for innovation (
Beiler et al. 2020), while others consider it an innovation process in itself (
Zhang and Chen 2022).
Borges-Rey (
2016) points to the innovations that data journalism brings, including in the areas of “storytelling, collection of data and distribution of news” (p. 833).
In contemporary newsrooms, technical expertise is not only desirable but essential for capturing audience attention and ensuring profitability. Furthermore, data-driven stories and investigative reporting, produced by teams of journalists and developers, are believed to enhance news organizations’ ability to fulfill their democratic role in society. However, the extent to which technical experts have become integrated into daily news production since the emergence of data journalism remains unclear. As
Cindy Royal (
2012) noted, the cultures of technology and journalism differ significantly: “they each carry different ideas about objectivity, transparency, sharing of information and performance” (p. 8). This study aims to explore how technological experts have been assimilated into newsrooms, examining whether they align with or challenge traditional journalistic values and practices. Additionally, the study investigates whether these experts are confined to special data projects or have become integral to routine news production. To address these questions, this research focuses on the work practices, roles, mindsets, and practices of developers in newsrooms based on ten in-depth qualitative interviews with practitioners. The primary research question posed is as follows: How do developers integrate into newsroom workflows, and what impact does their involvement have on traditional journalistic values and practices?
Data journalism is a polysemic term (
Lewis and Waters 2018, p. 3) with various definitions.
Heravi (
2019) describes it as a journalistic product where data serve as the source and computational methods are the tools used for information extraction and illustration. In the academic literature, data journalism is also referred to as data-driven journalism, programmer journalism, hacker journalism, and algorithmic journalism (
Coddington 2015;
Hammond 2017;
Usher 2016). These concepts fall under the broader category of “computer-assisted reporting”, or CAR (
Coddington 2015). In this article, the terms data journalism, editorial developing, and computational journalism are used interchangeably to describe data-driven storytelling. This study adopts
Coddington’s (
2015) definition of data journalism, which encompasses the practice of “obtaining, reporting on, organizing, editing, and publishing information in the public interest, incorporating statistics, computer science, visualization, design, and news reporting” (p. 331). Accordingly, the terms “data journalist”, “developer”, and “editorial developer” refer to technologists in newsrooms, while “reporters” denote traditional journalists.
The empirical data for this study were collected through interviews with staff from three major Norwegian newspapers owned by the Schibsted Media Group: VG (Verdens Gang, a tabloid-style newspaper), Aftenposten (a national broadsheet-style newspaper), and Bergens Tidende (a regional broadsheet-style newspaper). These newspapers are renowned for their innovative use of data-driven techniques in investigative projects, having won national awards and received international recognition. The findings reveal that developers are now fully integrated and established actors in newsrooms. They collaborate with reporters and participate in all stages of the journalistic news production process, from daily news to large-scale investigative projects. Furthermore, developers perform their work according to journalistic values, embracing the logic, culture, and objectivity that characterize journalism and its democratic role in society. Based on these findings, this study proposes two concepts to illustrate the skills needed in future newsrooms: while developers bring technical expertise, reporters should acquire technical competencies to collaborate effectively on data-driven news items.
3. Methods
This study employed qualitative, semi-structured interviews with ten developers and chief developer executives from three Norwegian newspapers. Norwegian newsrooms, despite the current economic challenges facing the news media business, are generally well resourced in terms of labor and assets. Additionally, Scandinavia is highly ranked for press freedom and trust from audiences (
Syvertsen et al. 2014). Therefore, this study was conducted in an ideal environment, focusing on leading newspapers in the Scandinavian region. The developers interviewed for this study are employed at three Norwegian newspapers owned by the Schibsted Media Group. Schibsted, which generated EUR 2.4 billion in 2022, was founded in 1839 as a printing house. The company now operates websites, newspapers, and magazines in more than 25 countries, positioning itself as a global player in terms of revenue and digital market presence.
Oslo-based Aftenposten and VG are Norway’s largest newspapers, while Bergens Tidende is a prominent regional newspaper based in Bergen, the second-largest city in Norway. These newspapers are renowned for their in-house innovations and are considered leading media outlets in Scandinavia. Consequently, they provide an excellent opportunity to study the roles of developers in well-established news organizations.
Qualitative interviews are used to gain insights into individual experiences, attitudes, and views (
Singer et al. 2011). Interviews enable researchers to uncover “areas of broad cultural consensus and people’s more personal, private, and special understanding” (
Arksey and Knight 1991, p. 4). Given that data journalism is often conducted in teams, the decision was made to interview a minimum of two developers from each newspaper to provide comprehensive information about the culture and main goals within each department. The list of interview participants is presented in
Table A1. The participants in the study are distributed unevenly due to the varying sizes of the data journalism departments across the three newspapers. While
VG and
Aftenposten have larger teams,
BT has a smaller team, which influenced the number of interviews conducted. Consequently, the study includes 5 participants from
VG, 4 from
Aftenposten, and 2 from
BT. Despite this uneven representation, the number of participants was sufficient to capture the culture and structure and understand the roles and practices within the editorial departments.
To encourage openness during the interviews, the interviewees will remain anonymous. All participants read and signed the consent letter prior to their interviews, ensuring that ethical considerations were thoroughly addressed. They were asked to discuss and interpret their workflows, collaboration dynamics, and relationships with other newsroom actors, such as reporters and editors. The interview data were analyzed using an open coding method, allowing the researcher to identify and explain comprehensive themes within the empirical data (
Creswell 2012). Through this coding process, the following themes emerged: technical expertise, competence, journalistic mindset, journalistic judgment, collaboration dynamics, changed newsroom practices, newsroom structure, innovation, conflicts, and data presentation and visualization. These themes were subsequently categorized and consolidated into main categories. Based on the results of this analysis, the findings are reported in the following categories: technical skills in newsrooms, defining the role of developers, and the combination of data and journalism.
The data were collected over a two-year period that coincided with the COVID-19 pandemic, which significantly increased the demand for data-driven reporting. As noted by scholars, data journalism gained prominence and enhanced its reputation during this time (
Bisiani et al. 2023;
Konow-Lund et al. 2022;
Mtchedlidze 2024). Thus, studying data journalism during the COVID-19 period, when technical expertise became especially crucial, provided an ideal timeframe for this research. The interview guide used for this study is provided in
Appendix B.
4. Results
This section presents the analysis of interviews with practitioners of computational journalism in newsrooms. The findings are organized into three main categories: the need for technical expertise in newsrooms, the integration and roles of developers in the newsroom, and the combination of data and journalism, emphasizing the importance of data as a journalistic source.
4.1. Technical Skills in Newsrooms
Norwegian newsrooms have established data journalism departments that integrate editorial technologists and reporters. The titles of these technical staff members include editorial developer or/and data journalist. These individuals typically possess coding skills and have learned journalism, or vice versa, where journalists have acquired coding skills. However, it is more common for developers to have a background in computer science or IT.
All interviewees, except for two who had a journalistic background and learned coding, had an educational background in IT or computer science. These two individuals held positions as chief editorial executives, leading their respective departments.
The findings reveal that editorial developers are involved in all stages of news production. They perform two main types of tasks: working on large investigative projects and assisting reporters with data presentation and visualization in day-to-day journalism. Their workflow generally follows this sequence: finding, cleaning, analyzing, and visualizing data. As A1 explained, “when we work with the investigative journalism group, we are finding, analyzing, and scraping data; while in day-to-day journalism, we focus on the presentation and visualization of data”.
The structure of newsrooms has evolved in the digital age, not only in terms of duties and personnel but also physically. Successful collaboration requires reducing the physical distance between developers and reporters, who often work closely together on news items. In newsrooms, especially in breaking news departments, editorial developers create new products and services or conduct data analysis, which varies in scope, scale, and pace.
The initiative-taking and idea-creation processes between reporters and developers vary significantly. Sometimes, reporters come up with story ideas and communicate them to developers, while other times, developers find interesting points in datasets that warrant further investigation. Story idea development can also be a collaborative process. VG1 described it as follows: “Sometimes reporters come to us with a dataset and ask us to analyze it—see if we find any interesting points in the data material”.
Constant negotiation between reporters and developers is essential for data analysis and presentation. Developers noted that reporters with computational skills are easier to collaborate with and preferred these partnerships. However, developers often have to persuade reporters that “some data do not represent what they think it represents”. According to A3, “Sometimes reporters want to present data that there is no statistical basis for, or there is no ground to claim something. Therefore, often we must take the role of statisticians and say, “No, this is not a correlation”,”, “and mostly they listen to us”.
Previous studies have emphasized the importance of mutual understanding and “speaking the same language” between reporters and developers for productive collaboration and news innovation (
Lewis and Usher 2014,
2016).
In Norwegian newsrooms, the deficiency in technical skills has been addressed by hiring editorial developers who can handle the technological aspects of news production. This approach theoretically avoids the polarization of skills observed by
Örnebring (
2016), where some reporters fall behind due to a lack of technological knowledge. However, the findings suggest that upskilling or deskilling still occurs, as developers indicated that reporters with computing and technological competence are easier to collaborate with. Reporters are not required to have coding expertise but are expected to understand the logic behind data-driven news processes. While reporters in some countries are expected to learn coding (
de Lima Santos 2022), in Norwegian newsrooms, reporters are more expected to understand data and computing logic to collaborate effectively with developers. As
B1 noted, “Some reporters are better at understanding what one is talking about and at understanding the method behind data exploration”. This results in diverse skill levels in newsrooms. Some reporters are very good at data, understanding the method behind the results, and are capable of running data analysis and creating simple graphs and charts on their own.
4.2. Defining the Role of Developers
The role and position of data journalists (developers) in newsrooms have evolved significantly over the years, as reflected in their professional labeling (
Usher 2016;
Lischka et al. 2022). Positions that were once called backend developers or multimedia developers are now often referred to as
data journalists or editorial developers. These professionals typically work in breaking news departments and investigative journalism departments. Previously, collaboration between reporters and developers was informal, but it has now become more formal, highlighting the collaborative nature of data journalism (
Borges-Rey 2016;
Küng 2015).
All respondents hold positions within the newsroom, rather than in technological departments. At VG, data journalists are part of the breaking news department, whereas at Aftenposten and Bergens Tidende, they are part of the “Visual” departments (audio and video). While collaboration within the newsroom is common, cross-departmental collaboration is rare. Developers now have more time for research and exploration than in the past, and they can rely on previously developed tools, as VG 4 noted:
Maybe our role has sharpened more. We started with doing everything possible, many things in one day. Now we have developed in-house tools that make things faster, so now we have more time to do data analysis or create something completely new, custom-made designs on cases.
Developers, like reporters, are given autonomy, which is essential for innovation and the creation of new services and products in newsrooms (
Konow-Lund et al. 2022). Editors rarely question the methods behind data journalism products, granting developers freedom and trust to practice their profession.
Time is a limited resource in newsrooms for both reporters and technological actors. To adapt to the fast pace of journalism, developers have created software interfaces that are automated or can be easily used by reporters to create visualizations on a deadline. Over the years, developers have moved from starting from scratch to using ready-made tools for tasks such as presenting and visualizing maps and graphs, making the process faster and easier.
Developers report high levels of autonomy in their decision-making and often find stories on their own without instructions from reporters or editors. They have access to various public data portals and are free to find deviations in the data that might lead to news stories, uncover failures within governmental agencies, or reveal abuses of power. In this sense, developers, like journalists, exercise the role of “watchdog” for a democratic society. They possess diverse expertise, with some specializing in statistics and data analysis and others in visualization and presentation.
The length of developers’ work depends on the project. Sometimes, they create simple maps or charts, while other times, they are involved in long investigative projects. They believe that the most potential for data journalism lies within these longer projects, as A3 expressed: “It is preferable that one is involved in the investigative projects. Consequently, you get ownership on it, I think it’s really nice to work on such projects”.
Developers’ essential task is to structure chaotic information and data meaningfully. They process and present the data and develop tools needed to create news products. The process of data journalism begins with an idea and finding ways to tell or present a story. As
Usher (
2016) noted, developers in journalism first work with the goal of telling a public information-related story and then think about how to tell that story in code.
Journalistic items, such as news stories or products, require journalistic judgment. Developers must understand journalism to perform their work and possess news judgment to integrate into newsrooms. This dual expertise allows them to exercise high levels of news judgment and critical thinking characteristic of journalism. A3 described their job as follows: “You must look critically at the data, analyze, structure, and ensure that they represent what they are supposed to represent and not [what] someone thinks they represent. You must be creative in the way you combine data”.
Creativity and innovation are crucial aspects of developers’ work in newsrooms. They constantly develop or improve new services, products, and ways of gathering and disseminating data. Developers emphasize the need to understand fields outside of computing, such as geography or economics, depending on the project. This multidisciplinary approach complements the journalistic mindset and competence in different domains required for their roles.
4.3. Combination of Data and Journalism
Data journalism involves managing large amounts of information and structuring it in a way that is presentable to readers. Developers assist reporters in organizing and analyzing these data sources. Despite advances, data access remains challenging due to privacy policies and other barriers. However, improvements have been made, with public institutions increasingly providing data in machine-readable formats. VG4 noted this shift: “Previously you could get images of a table in pdf formats—that is not machine-readable. But lately, government agencies have become better and know what kind of formats one would prefer to get”.
Developers often have to find alternative ways to import data when they are not provided in readable formats, a process that can be time-consuming. They play a crucial role in data collection, analysis, and presentation, working alongside reporters to ensure that the data are accurate and meaningful. All informants described journalistic logic and rationales behind the data they collect, the choices they make, and the questions they pose. In some cases, developers are presented with a research problem, question, or hypothesis, and they need to find related data. In other cases, developers have the data, and they find interesting points or deviations in a dataset, later communicating to reporters and instructing them on further steps—for example, to contact sources or look at documents. VG5 said, “You should get very happy when you get large datasets. I am very inspired when I get large data sets and start to explore it”.
A3 claimed the following:
What we do with data is that we see what kind of material it is. We find deviations, outlier in the material, run some analysis on it, then you try to convey to the journalists who work on the case, maybe here is something interesting you should look at further, maybe you should talk to this person, and so forth.
Despite the distinct values and modes of working, the findings point to the fact that computational journalism has adapted to journalistic modes of operation. Developers frequently take on investigative tasks, such as contacting sources for information and data, demonstrating their dual roles in computational and journalistic work. Moreover, editorial developers face challenges similar to those of journalists, such as time constraints and the need to prioritize certain projects over others. As BT2 points out, “time, resources, and the prioritization of tasks are crucial factors in data journalism. If data journalists have sufficient resources and time, they can solve all kinds of tasks”.
5. Discussion
The combination of tech and journalism has produced tremendous potential for data-driven stories. This study was conducted at a stage when technologists are not new actors anymore (
Usher 2016); they are familiar members of newsrooms. While editorial developers can be regarded as integrated into newsrooms, a further issue concerns the role of reporters and their ability to work on data journalism projects. In contrast to popular discourse, the findings here show that reporters are not required to possess high-level technological skills. Instead, they are required to understand the method behind the data analysis. In other words, even in cases where technological experts have been added to the staff, reporters are expected to have a familiarity with computing and know what kinds of questions can be asked of the dataset. The ability to understand the logic of technology contributes to seeing the space of opportunities and posing the right questions not only to sources but also to datasets.
So, on the one hand, we have developers who had to learn journalistic mindsets to be integrated into newsrooms. On the other hand, we have reporters who had to acquire computation competence, computational thinking, and skills necessary to work on data journalism. While the term “multi-skilled” (
Lewis and Usher 2016;
Guo and Volz 2019;
Örnebring 2016) journalists is a broad definition and might entail different skills, this article suggests that we should characterize technical skills by making a conceptual distinction between the technical skills of developers—as “technical expertise”—and the skills needed by reporters—“technical competence”. While technical expertise describes the mastering of professional practice, competence is defined as having knowledge that is required for an “understanding” of something.
Remarkably, even in “ideal” newsrooms that are resource-rich enough to hire technical experts, we can still see a hierarchy of skills among journalists. While reporters who possess technical competence are privileged in newsrooms and have an advantage, reporters who do not possess technical competence—in terms of understanding data, statistics, and coding—are at a disadvantage in terms of collaborations with developers. One might argue that in the future, holding technical competence will be an essential skill for reporters to work on data journalism in newsrooms.
Collaboration among developers and reporters can lead to more productivity in newsrooms, helping reporters to focus on important aspects of journalistic work. Moreover, those collaborations often result in award-winning data projects, create new methods of data analysis suitable for investigative projects, and contribute to the innovation of journalistic products and services. The findings are consistent with
Küng’s (
2015) suggestions that the blending of technological actors and journalists—and under the influence of commercial needs—has an enormous potential and advantage.
An important finding of this article is that data journalists not only possess journalistic values and judgment but also are autonomous, high-skilled individuals, having competence not only in computer science but also in other disciplines, such as geography, art, politics, and so forth. Modern journalism needs not only multi-skilled journalists (
Bisiani et al. 2023;
Guo and Volz 2019;
Kalender 2024;
Lewis and Usher 2016) but also multi-skilled developers who have an interest and passion for news and are literate within different disciplines. Developers who have those characteristics are the ones most sought after for hiring in newsrooms.
Unlike newsrooms in the US, the editorial developers interviewed here are not expected to write stories, and likewise, reporters are not expected to code or run statistical analyses of datasets. In some instances, reporters assist in working with data in Excel and Google Sheets, or developers might contact sources themselves. This points to the problem-solving skills that are outlined as an important aspect of newsroom work (
Guo and Volz 2019).
In the cases studied, the combination of journalism and data has compensated for the lack of technological skills in reporters. While the upskilling and deskilling of reporters have contributed to polarization in some newsrooms, this trend might be counteracted by introducing high-skilled developers with an interest in journalism, as found in Norwegian newsrooms. Moreover, this study argues that developers possess journalistic judgment and objectives and work in accordance with journalistic values.
In summary, editorial developers as well as reporters exercise high levels of autonomy. In his book,
Örnebring (
2016) found that autonomy in journalism is a typical characteristic of European democracies; that is, reporters are relatively shielded from internal or external pressures. The same is true in the case of Norwegian newsrooms. Reporters and developers are autonomous in their work practices, which is regarded as a positive aspect. Reporters and technologists have different skills and expertise but operate under the same logic, values, and standards of objectivity. Ethical principles and values such as objectivity and transparency have moved journalism from an occupation to a profession (
Waisbord 2013) and are likewise exercised by editorial developers.
One might argue that data journalism has the potential to fulfill the requirements of professional journalism, which entails highlighting social differences and promoting democratic values. It can be argued that professional journalism’s requirements for “authority, power, expertise and competence” are fulfilled by both reporters and developers in newsrooms (
Waisbord 2013, p. 121). Thus, the findings indicate that the values and aims of data journalism are the same as those of traditional journalism (
Karlsen and Stavelin 2013). Unlike the findings of
Lischka et al. (
2022), the presented results show that editorial developers feel empowered and integrated in newsrooms.
Both developers and reporters have had to adapt to each other’s fields. Developers have learned journalistic mindsets, while reporters have acquired computational competence. This dual skill set has led to more effective collaborations and innovative news products. This study suggests a conceptual distinction between the technical expertise of developers and the technical competence required of reporters. Even in resource-rich newsrooms, a hierarchy of skills exists, with technically competent reporters having an advantage. This trend may indicate that technical competence will become essential for reporters working on data journalism in the future. Collaboration between developers and reporters enhances productivity and allows journalists to focus on core aspects of their work, rather than being replaced by technological advancements.