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Open AccessArticle

Conveying Emotions by Touch to the Nao Robot: A User Experience Perspective

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School of Informatics, University of Skövde, Box 408, 541 28 Skövde, Sweden
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Department of Information Technology, Uppsala University, Box 256, 751 05 Uppsala, Sweden
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Department of Applied IT, University of Gothenburg, Box 100, 405 30 Gothenburg, Sweden
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Author to whom correspondence should be addressed.
Multimodal Technologies Interact. 2018, 2(4), 82; https://doi.org/10.3390/mti2040082
Received: 6 November 2018 / Revised: 8 December 2018 / Accepted: 12 December 2018 / Published: 16 December 2018
Social robots are expected gradually to be used by more and more people in a wider range of settings, domestic as well as professional. As a consequence, the features and quality requirements on human–robot interaction will increase, comprising possibilities to communicate emotions, establishing a positive user experience, e.g., using touch. In this paper, the focus is on depicting how humans, as the users of robots, experience tactile emotional communication with the Nao Robot, as well as identifying aspects affecting the experience and touch behavior. A qualitative investigation was conducted as part of a larger experiment. The major findings consist of 15 different aspects that vary along one or more dimensions and how those influence the four dimensions of user experience that are present in the study, as well as the different parts of touch behavior of conveying emotions. View Full-Text
Keywords: human–robot interaction; social robots; user experience; affective tactile interaction; emotions human–robot interaction; social robots; user experience; affective tactile interaction; emotions
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Alenljung, B.; Andreasson, R.; Lowe, R.; Billing, E.; Lindblom, J. Conveying Emotions by Touch to the Nao Robot: A User Experience Perspective. Multimodal Technologies Interact. 2018, 2, 82.

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