Next Article in Journal
A Comparative Study of Laser Doppler Vibrometers for Vibration Measurements on Pavement Materials
Next Article in Special Issue
Risk and Resilience at the Oroville Dam
Previous Article in Journal
Infrared Thermography for Weld Inspection: Feasibility and Application
Previous Article in Special Issue
Holistic Infrastructure Resilience Research Requires Multiple Perspectives, Not Just Multiple Disciplines
Article Menu
Issue 4 (December) cover image

Export Article

Open AccessArticle
Infrastructures 2018, 3(4), 46; https://doi.org/10.3390/infrastructures3040046

Hotels as Critical Hubs for Destination Disaster Resilience: An Analysis of Hotel Corporations’ CSR Activities Supporting Disaster Relief and Resilience

1
Rochester Institute of Technology, Collaboratory for Resiliency and Recovery, Rochester, NY 14623, USA
2
Rochester Institute of Technology, Department of Hospitality and Tourism Management, Rochester, NY 14623, USA
*
Authors to whom correspondence should be addressed.
Received: 15 August 2018 / Revised: 16 September 2018 / Accepted: 1 October 2018 / Published: 18 October 2018
(This article belongs to the Special Issue Resilient Infrastructure Systems)
  |  
PDF [3403 KB, uploaded 18 October 2018]
  |  

Abstract

Disaster management has begun to examine the unique role of the private sector in disaster relief. The hotel and lodging industry is an especially critical infrastructure for community disaster relief and resilience, providing many lifeline services in addition to core skills and competencies contributing to the community’s social and human capital. Social and human capital empower the community to better cope with disturbance, and companies’ efforts to build social and human capital are often tied to their corporate social responsibility (CSR) management systems. A framework was developed to evaluate the management system maturity of the hotel and lodging industry’s CSR management for disaster relief and resilience. An analysis of three hotel and lodging corporations was performed to understand the current state of the industry. While many hotel properties are engaging in CSR activities during disaster relief, the analysis revealed that corporate management systems have room for maturation and growth to support the resilience of their community. View Full-Text
Keywords: hotel; disaster relief; resilience; sustainable development; corporate social responsibility; indicators; metrics; framework; management systems hotel; disaster relief; resilience; sustainable development; corporate social responsibility; indicators; metrics; framework; management systems
Figures

Figure 1

This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited (CC BY 4.0).
SciFeed

Share & Cite This Article

MDPI and ACS Style

Dobie, S.; Schneider, J.; Kesgin, M.; Lagiewski, R. Hotels as Critical Hubs for Destination Disaster Resilience: An Analysis of Hotel Corporations’ CSR Activities Supporting Disaster Relief and Resilience. Infrastructures 2018, 3, 46.

Show more citation formats Show less citations formats

Note that from the first issue of 2016, MDPI journals use article numbers instead of page numbers. See further details here.

Article Metrics

Article Access Statistics

1

Comments

[Return to top]
Infrastructures EISSN 2412-3811 Published by MDPI AG, Basel, Switzerland RSS E-Mail Table of Contents Alert
Back to Top