1. Introduction
Dementia is a neurodegenerative disorder characterized by progressive cognitive decline and impaired daily functioning [
1]. It has emerged as a significant public health priority due to its escalating prevalence [
2]. According to the World Health Organization (WHO), the number of individuals affected by dementia will reach 139 million by 2050 [
3]. This trend highlights the urgent need to enhance public awareness, improve early detection, and strengthen support for people living with dementia and their caregivers. However, despite the growing recognition of dementia as a public health concern, public awareness and understanding of the condition remain inadequate [
4]. Misconceptions, stigma, and negative stereotypes continue to hinder timely diagnosis, restrict access to appropriate care, and limit social inclusion for those affected [
5].
In recent years, government and non-governmental organizations have stepped up initiatives aimed at raising awareness, reducing stigma, and promoting public discussion around dementia-related issues [
6]. For instance, campaigns such as the UK’s “Dementia Friends” initiative, led by the Alzheimer’s Society, provide informational sessions and online resources to educate communities about dementia [
7]. Similarly, media coverage is commonly used to raise awareness and contribute to reducing stigma, as well as to foster public discussion regarding dementia-related issues. Campaigns, such as Australia’s “Dementia Australia” advertisements, use television and social media to disseminate facts about dementia and encourage supportive behaviors [
8,
9]. Educational programs have also been integrated into school curricula and community centers, such as the “Dementia Awareness in Schools” program in Canada, which introduces students to basic concepts about dementia to foster empathy and reduce stigma among younger generations [
10].
However, the effectiveness of these traditional approaches has been mixed, and significant gaps in public understanding persist. For instance, evaluations of public awareness campaigns, such as the “Dementia Friends” initiative, have shown modest improvements in knowledge but limited impact on reducing deep-seated stigma toward people with dementia [
11]. Similarly, media campaigns often struggle to reach diverse populations, with studies indicating that stigma associated with dementia, particularly within culturally diverse communities, remains unaddressed. This includes beliefs in some communities that dementia is a normal part of aging or a result of personal failure [
12]. Moreover, traditional approaches such as leaflets frequently fail to convey the lived experiences of people with dementia, limiting their ability to foster empathy or challenge stereotypes effectively [
13]. These limitations underscore the need for innovative, experiential interventions to bridge the gap between factual knowledge and emotional understanding of dementia.
Virtual reality (VR) technology has emerged as a promising tool for immersive and experiential learning across various domains, including healthcare and education [
4,
14,
15]. Several studies have explored the application of VR in dementia education and awareness, highlighting the potential of VR as an effective tool for enhancing public understanding and empathy toward dementia [
16,
17,
18]. By allowing users to virtually experience the daily challenges, cognitive difficulties, and emotional realities faced by those with dementia, VR can overcome many limitations of traditional educational approaches [
18]. Despite these advantages, most existing VR methods in dementia education focus primarily on linear scenario-based simulations [
19] or clinical training for healthcare professionals [
18,
20,
21,
22], missing the dynamic narrative structures of dementia experiences. Furthermore, VR-based interventions emphasize general empathy-building and environmental challenges [
23], with limited personalization to dementia stages [
24]. This limitation can reduce the authenticity and relatability of the simulated experiences.
To address the limitations of current VR interventions in dementia education, recent research emphasizes the importance of developing evidence-based personas that capture the varying needs and experiences of people with dementia, ensuring that the technology design is both authentic and person-centered [
25,
26]. Incorporating personas into technology design helps to ensure more authentic, relatable, and effective user experiences. In particular, those centered on everyday conversational “small stories” have been recognized as crucial for sustaining personhood, promoting citizenship, and fostering empathy in dementia care environments [
25]. These approaches align with the principles of person-centered care by valuing both verbal and non-verbal expressions, and by constructing environments where individuals with dementia can actively participate in shaping their own narratives.
While interactive narrative frameworks have been explored in therapeutic contexts to stimulate memory and communication [
27], their potential for public education has not been fully realized, particularly with regard to integrating user agency and decision-making. In response, this study introduces and evaluates an innovative VR-based intervention for the general public, utilizing an Interactive Narrative Persona (INP) framework within the Virtual Dementia Tour (VDT). The INP framework is designed to advance VR-based dementia education by uniquely combining the following:
- i.
Evidence-based persona development to authentically represent individuals at different dementia stages and with varied symptom profiles.
- ii.
Dynamic, branching narrative structures that allow users to make meaningful deci-sions and experience the evolving, context-dependent realities of living with demen-tia.
- iii.
Personalized, first-person engagement, enabling users to better understand the emo-tional, social, and cognitive challenges faced by people with dementia.
- iv.
Inclusion of both symptom experiences and coping strategies, offering a holistic per-spective that goes beyond traditional symptom simulation.
Compared to existing VR design methods, the proposed INP framework offers several distinct advantages:
The remainder of this paper is organized as follows.
Section 2 outlines the proposed INP approach for the design of the VDT.
Section 3 describes the VDT training program implemented in this study, and present the results of the case study and discuss their implications, respectively.
Section 4 addresses the study’s limitations and suggests directions for future research. Finally,
Section 5 concludes with a summary of the main findings.
4. Discussion
This study investigated the effectiveness of a VDT, utilizing an INP framework, in enhancing public awareness and empathy toward dementia. The findings demonstrate that both the VDT and conventional leaflet interventions led to significant improvements in participants’ attitudes. The results also emphasize the urgent need for more effective educational initiatives to improve public perception and foster a deeper understanding of the challenges faced by individuals living with dementia.
4.1. Theoretical Implications: Experiential Learning and Empathy Development
This study provides important theoretical contributions by demonstrating how an immersive INP framework can transform public attitudes toward dementia. Unlike conventional information-based approaches, the INP methodology is grounded in experiential learning theory, which emphasizes that people learn best through active participation and direct experience. Through immersion in realistic, first-person scenarios that capture the daily challenges of individuals with dementia, the INP framework enables deeper cognitive and emotional engagement than passive learning methods.
A central innovation of the INP approach is its use of diverse, rigorously developed personas and branching, decision-driven narratives. By incorporating diverse personas and branching narratives grounded in Kitwood’s theory of person-centered care and the biopsychosocial–ecological framework, our approach enables participants to experience the complex interplay of psychological, social, and biological factors that characterize dementia. This ensures that users are exposed to the complex and varied realities of dementia, promoting inclusive understanding.
Another key differentiator of the INP framework is its emphasis on interactive mechanics. Participants are not passive observers; instead, they are empowered to make meaningful choices at critical decision points, with each choice influencing the narrative and outcomes. This interactivity fosters agency and personalization, which are critical for empathy development. As users witness the consequences of their actions within the simulation, they are encouraged to reflect on the emotional and cognitive challenges faced by people with dementia.
Furthermore, by moving beyond scripted VR scenarios, the INP framework offers a transformative educational experience that is both immersive and personalized. It extends the literature on empathy cultivation and experiential learning by showing that dynamic narratives, authentic personas, and user-driven decision-making can create more impactful and lasting attitude change than traditional VR interventions.
4.2. Practical Implications for Dementia Awareness and Education
4.2.1. Advancing Dementia Awareness and Education
Our findings demonstrate that the INP-based VDT is substantially more effective than traditional leaflet interventions in improving knowledge and fostering empathy. This is attributed to several unique features:
Immersive and interactive experience: The VDT allowed participants to actively engage with realistic scenarios, making decisions that directly influenced outcomes. Such interactivity led to greater cognitive stimulation and deeper engagement compared to passive reading.
First-person perspective: Experiencing dementia symptoms from a first-person viewpoint enabled participants to better appreciate the emotional and cognitive challenges faced by people with dementia. This perspective-taking is crucial for cultivating empathy and reducing stigma.
Emotional connection: The VDT’s ability to evoke emotional responses through simulated real-life situations enhanced empathy, as reflected by over 70% of experimental group participants reporting increased understanding and compassion.
Realistic representation: More than 80% of VDT participants agreed that the simulation accurately depicted the daily experiences and communication difficulties of people with dementia, underscoring the intervention’s authenticity and impact.
4.2.2. Feasibility and Societal Impact
The wireless and user-friendly VR setup enhances accessibility, enabling implementation in community centers, schools, and even home environments. This supports broad integration into public health and educational initiatives. Moreover, the observed improvements in attitudes and empathy support the potential of VR interventions to promote dementia-friendly societies. By increasing public understanding and reducing stigma, immersive VR experiences can contribute to a more inclusive and supportive environment for individuals living with dementia. However, VR interventions should be integrated as part of comprehensive strategies involving policy, education, infrastructure, and social support.
4.2.3. Relevance for Rehabilitation Practice
The INP-based VDT also holds significant potential for use in various rehabilitation contexts:
Professional training: Enables health professionals and rehabilitation staff to better understand the lived experiences and psychosocial needs of people with dementia, enhancing empathy and person-centered care.
Caregiver support: Assists family caregivers in anticipating behavioral and emotional changes, improving preparedness and coping strategies.
Patient engagement: Elements such as scenario personalization and interactive decision-making can be adapted for cognitive rehabilitation and occupational therapy, providing engaging and meaningful activities for people living with dementia.
The INP-based VDT framework can also serve as a shared platform to foster communication and understanding among healthcare providers, social workers, and families, supporting holistic approaches to dementia care and rehabilitation.
4.2.4. Study Limitations
While the INP-based VDT demonstrated significant improvements in participants’ attitudes and empathy toward dementia, this study has some limitations:
Sample characteristics: The study sample was predominantly young (90% aged 18–25) and well educated (76.3% with a bachelor’s degree), which may limit the generalizability of the findings.
Short-term evaluation: The study relied on immediate pre- and post-intervention assessments. Long-term retention of attitude changes and behavioral impact were not evaluated.
Technological barriers: While the VR setup was wireless and user-friendly, access to VR headsets may not be universal, potentially limiting the scalability in certain communities or resource-limited settings.
4.3. Recommendations and Future Directions
To strengthen the evidence base and practical applicability of VR interventions in dementia education, future research should recruit larger, more diverse, and more representative samples, including older adults and individuals from varied backgrounds. It is essential to include groups such as caregivers and healthcare professionals to more fully evaluate the effectiveness and relevance of the INP framework across different populations. They should also conduct longitudinal assessments to evaluate the persistence and sustainability of attitude changes over time. The scalability, cost-effectiveness, and integration of VDT interventions within broader community and educational frameworks should also be explored. Furthermore, future studies should explore collaboration mechanisms among healthcare professionals, policymakers, and community organizations to maximize the reach and effectiveness of VR-based dementia education.