Next Article in Journal
Psychological Factors Explaining Perceived Impact of COVID-19 on Travel
Next Article in Special Issue
School Health Promotion at the Time of COVID-19: An Exploratory Investigation with School Leaders and Teachers
Previous Article in Journal
Mathematics Classroom Assessment: A Framework for Designing Assessment Tasks and Interpreting Students’ Responses
Previous Article in Special Issue
Cross-Cultural Adaptation, Psychometric Properties and Measurement Invariance of the Italian Version of the Job Satisfaction Scale
 
 
Article

Workplace Incivility and Job Satisfaction: Mediation of Subjective Well-Being and Moderation of Forgiveness Climate in Health Care Sector

1
School of Business Administration, National College of Business Administration & Economics, Lahore 54660, Pakistan
2
Department of Business Studies, Kinnaird College for Women, Lahore 54660, Pakistan
*
Author to whom correspondence should be addressed.
Academic Editors: Andrea Zammitti, Paola Magnano, Ernesto Lodi and María del Mar Molero Jurado
Eur. J. Investig. Health Psychol. Educ. 2021, 11(4), 1107-1119; https://doi.org/10.3390/ejihpe11040082
Received: 3 July 2021 / Revised: 16 September 2021 / Accepted: 17 September 2021 / Published: 22 September 2021
Our study investigates the role of subjective well-being and forgiveness climate between workplace incivility and job satisfaction. Drawing on conservation of resource theory, we proposed a model in which workplace incivility is associated with job satisfaction through subjective wellbeing, and forgiveness climate moderates this association. Data was collected through a survey method from 672 nurses and doctors in the health care sector at two different times. Respondents completed workplace incivility and subjective well-being scale at Time 1, and a forgiveness climate and job satisfaction scale at time 2. Findings through PROCESS Macros (Model 5) show that workplace incivility has a negative influence on job satisfaction and subjective well-being. Subjective well-being plays a mediating role in the negative effect of workplace incivility on job satisfaction. Moreover, forgiveness climate moderates the relationship between workplace incivility and job satisfaction. The implications for practice and research are discussed. View Full-Text
Keywords: workplace incivility; job satisfaction; subjective well-being; forgiveness climate workplace incivility; job satisfaction; subjective well-being; forgiveness climate
Show Figures

Figure 1

MDPI and ACS Style

Khan, M.S.; Elahi, N.S.; Abid, G. Workplace Incivility and Job Satisfaction: Mediation of Subjective Well-Being and Moderation of Forgiveness Climate in Health Care Sector. Eur. J. Investig. Health Psychol. Educ. 2021, 11, 1107-1119. https://doi.org/10.3390/ejihpe11040082

AMA Style

Khan MS, Elahi NS, Abid G. Workplace Incivility and Job Satisfaction: Mediation of Subjective Well-Being and Moderation of Forgiveness Climate in Health Care Sector. European Journal of Investigation in Health, Psychology and Education. 2021; 11(4):1107-1119. https://doi.org/10.3390/ejihpe11040082

Chicago/Turabian Style

Khan, Muhammad Safdar, Natasha Saman Elahi, and Ghulam Abid. 2021. "Workplace Incivility and Job Satisfaction: Mediation of Subjective Well-Being and Moderation of Forgiveness Climate in Health Care Sector" European Journal of Investigation in Health, Psychology and Education 11, no. 4: 1107-1119. https://doi.org/10.3390/ejihpe11040082

Find Other Styles

Article Access Map by Country/Region

1
Back to TopTop