The studies presented in this section contextualize quality and evaluation in Europe, China, Japan, India, and the United States. To this end, a conceptual mapping of the quality scenario involving the HEIs in all these countries is provided.
2.4.2. In Germany
Studies have been selected that address the theme’s evolution between 1994 and 2015 [
8,
9,
10,
11]. According to Geisinger [
8], the analysis of HE assessment has highlighted a deplorable assessment situation in Germany. This situation decreased public investment in the government’s scientific and educational funds. Reports and surveys exposed this reality in the 1980s and 1990s. German students were compared to students in the rest of Europe. It was determined that German students needed three to five additional semesters to obtain their degree [
8].
The creation of the Foundation of the Center for the Development of Higher Education (Zentrum für Hoch-Schulentwicklung) in Giitersloh was an initiative to promote the quality of HE at German universities through internal and external evaluations and external evaluations of teaching performance. Although some instruments were developed for course evaluation, their application, significance, and publication of comparable results were controversial [
8]. There were also severe problems in establishing comparisons between the performance of the universities, which began to follow recommendations for standards suggested by the Conference of Rectors and Presidents of Universities and HEIs, in the annual teaching reports [
8].
De Wit and Hunter [
11] explained the complex decision-making in HE concerning legal requirements, administrative planning, and financial issues in the federal state of Germany. They analyzed the increase in HE privatization and the legal and economic problems. Introducing new financing systems based on performance indicators augurs well for primary status structure and legal management changes. These changes dramatically increased between 1975 and 2000, reaching about 1.8 million [
11]. While HE vacancies have not kept up with this growth, neither has the number of teachers.
A reform of the German HE system was introduced by calling for greater competition and differentiation through deregulation, performance orientation, and performance incentives. These reforms are part of the policy of increasing the competitiveness of German HE and provide necessary measures, including public funding of HEIs and allocation of resources at the institutional and departmental levels, which are based on performance indicators [
11]. Harris-Huemmert’s research criticizes Germany for not having standards for selecting HE evaluators or evaluating their performance [
9]. The analysis contextualized the processes of German HE evaluation through the study in the assessment of science education in Baden Württemberg and explored how experts were selected. The study describes the problems faced and finishes by showing there might be space for introducing standards for determining evaluators in the German evaluation scenario. A more recent study from Orr and Hovdhaugen [
10] argues for widening access to HE as proposed by the European policy agenda through a second chance route by removing the criterion of educational attainment in secondary education as the determining factor for access. An analysis compared the approaches of similar routes in Germany, Norway, and Sweden with different forms, principles, and obligations for HEIs. Orr and Hovdhaugen [
10] evaluated the impact of second-route opportunities to widen participation in HE and discussed the contribution of these measures to access and inclusive education in the country.
2.4.3. In the United Kingdom
The Higher Education Funding Council for England (HEFCE) structures the assessment process in England. It is separated into two assessments: one focused on teaching and the other on research. The goal is to create quality profiles based on clarity, transparency, efficiency, neutrality, coherence, credibility, continuity, and parity [
12]. The methods the agencies use to evaluate higher education institutions, such as pedagogical projects, faculty, and course infrastructure, are similar to the techniques presented by Brenan and Shah [
13]. Government entities, consortiums, or HEIs usually do this process. For HEIs to be held accountable, the results of the evaluations must be published for comparison with those of other HEIs. These external evaluations occur for five to ten years [
4].
The concern with quality standards and assessment applied to HE has been evidenced in several approaches [
14,
15,
16]. The study by Athanassopoulos and Shale [
14] compares corporate performance in 45 HEIs in the United Kingdom. Government initiatives in this sector have emphasized responsibility, worth for money, and cost regulation encouraged by the concepts of new public management (NPM) and its derivation into the official weighting scheme followed by the funding agency in the sense of establishing measures and criteria for allocation of resources to universities. Quality is evaluated regarding return on investment or expenditure. The value-for-money approach in education can be associated with accountability. In public services, including education, accountability to funding and funding agencies is expected. Focusing on cost control, Athanassopoulos and Shale [
14] adopted two distinct models for the definition of performance, cost minimization and result maximization. The two models can be complementary to measure the HEI result’s cost efficiency. According to the proposed methodology, the study rated six universities in the United Kingdom that showed satisfactory individual performance in all tests [
14]. The universities ‘activity statistics have reached their total potential in defining comprehensive perceptions of execution and objective attainment concepts advised by institutional objectives. Research on total quality management (TQM) in HE from the United Kingdom [
17] reports that the progress in the use of TQM has been slow, with only a few universities adopting it. The HEIs that have used a TQM method similar to their partners in the United States have shown improvements in student performance, improved services, decreased costs, customer gratification, and customer costs [
18]. The authors examined how the fundamental principles and concepts of TQM could be evaluated to evaluate the quality of HEIs in various aspects of their internal processes.
The TQM principles and fundamental concepts constituted critical success factors and reflected the performance of the institutions. The business excellence model [
17] has demonstrated several advantages and has overcome shortcomings over other quality management models. A study performed using external monitoring of HE quality [
15] examined the different types of external agencies and their modus operandi. Harvey criticizes using statistical indicators as assessment tools because they have their limitations as quality performance measures. His prerogative is that evaluation legitimizes the status quo and is concerned with the method, ignoring the nature and styles of learning styles. He further contests that self-evaluation forces peer review to occur. In this peer review and, in this specific case, it is a biased, distorted judgment on the search for discrepancies and personal assessment. In [
15], he radically proposes that HE monitoring agencies must be concerned with quality, address implications for student learning, change from education, and move from accountability and compliance-oriented agencies to raise important issues of improving student learning.
In a study of quality and standards [
19], English HE is discussed in regard to ensuring quality. The study focuses on the attributes of the English system centered on self-regulation and self-governing institutions. The analysis interrogates the process of the quality policy transition that occurred during the consolidation of the 2006–2011 evaluation cycle. The historical review performed by Quality Assurance Agency demonstrated that there was an initiative between institutional evaluations and program evaluations. The institutional assessment took place through audit and was conducted by the Higher Education Quality Council (HEQC). Program evaluations occurred through quality assessment with subjective instruments by the HEFCE. It was found that with the merger in 2006, the QAA absorbed the functions performed historically by the HEQC’s predecessor agencies, HEQC and HEFCE, demonstrating great vagueness in defining systems and methods currently used to assess the guarantee of academic values in the United Kingdom. The audit processes are carried out by assessors, namely senior HEI staff instructed by the QAA, who examine documentation and cooperate with staff and learners to assess the efficiency of quality methods. Since January 2010, students have been included in the audit teams.
The evaluation of research work in the United Kingdom indicates an academic struggle for quality-guarantee methods in HEIs. The processes were perceived to monitor and control academic work related to teaching and research in the country’s HEIs over the last 20 years. Academics in specific contexts have challenged and resisted discourses and positions imposed on them [
20].
2.4.4. In China
The core of the Chinese higher education reform, guided and promoted directly by the government, is the development of content that raises the education quality and the capability to innovate and improve the modern socialist system of a higher system of higher education. The most visible effect of the reform has been a significant movement toward the autonomy of the HEIs themselves, manifested in initiatives in areas such as undergraduate studies, internationalization, and computerization. In addition, educational equity and the local values of higher education—to involve all the significant elements of student growth—has been prioritized to thereby develop the content of HEIs to raise education quality.
Improving the quality of education has become a comprehensive, organized project that depends on a modern university system, progressive ideas on education, a system of internal quality assurance in universities, and efficient, systematized management mechanisms that demand attention from the government, HEIs, and society. For this reason, since the early 1980s, China has conducted undergraduate assessments. In 2003, through the Education Rejuvenation Action Plan (2003–2007), the Ministry of Education proposed a five-year evaluation system of pedagogical work in the HEIs. In August 2004, it created the Center for Evaluation of Education and Teaching, directly subordinated to this Ministry. As a result, the country’s evaluation of education and teaching has been pushed forward. Teaching in the country has gradually become more systematized, standardized, professionalized, and scientific. In 2007, the Ministry of Education and Finance proposed another essential project, implemented vertically across the country, to realize educational reform in popularizing higher education. The Quality Reform Project for Teaching and Undergraduate Education Reform Project, also known as the Quality Project, was based on three other projects: the National Renowned Professor and the National Course of Excellence, effective in 2003, and the National Center for Demonstration of Experimental Teaching, effective in 2005. The Quality Project received input from central government funding of CNY 2.5 billion during the Eleventh Five-Year Plan (2006–2010).
In 2011, based on the summary of the evaluation experiences of previous years, the Ministry of Education promulgated an opinion on the undergraduate evaluation work of HEIRIs, determining that the main content of institutional evaluation had to be certification and professional assessment, international evaluation, and control of data on the basic framework of education. In early 2012, this Ministry-certified evaluation program of the news cycle published measures for the implementation of evaluation and approval of the pedagogical work of HEIs. On 16 March 2012, the Ministry published an opinion called 30 Items for Higher Education on considerably increasing quality improvement in higher education. Moreover, it determined that higher education must persist with a stable scale, qualify the structure, fortify the peculiarities, prioritize innovation, and move toward content development, having the elevation of quality at its core. It further determined that “the scale-up of higher education has as its main functions, develop higher vocational education, continuing education, master’s degrees, expand private education and cooperative education” and also “look into the creation of a classification system of HEIs, elaborate classification management measures, and overcome the trend of homogenization”. Innovative measures are proposed in talent training, scientific research, social service, cultural areas, and educational management. Actively cultivating skills that meet social development needs and limiting recruitment into courses with high employability are emphasized. This initiative by the Ministry of Education will benefit HEIs by respecting their realities and guiding them scientifically to raise the quality of education through personalized construction [
21].
2.4.5. In Japan
In Japan, a rapidly developing economy after World War II was followed by the growth of HEIs. The development was financed by private companies, which still manage roughly 80% of HEIs. These private HEIs have a good quality of education, with the remoteness of traditional private universities tending to vary constantly among these HEIs. From early on, the Institution Approval System created by the HEIs was controlled by the Institution Approval System. In the early 1990s, the approval system was set aside, giving institutions more autonomy to structure their courses. New evaluation forms were created, making institutions more directly responsible for assuring quality. In 2001, the MEXT—Ministry of Education, Culture, Sports Science and Technology—created rigorous parameters and norms to control quality in HEIs.
Laws were created so HEIs could evaluate themselves and be evaluated by external companies. The revisions described by the OECD in Japan [
22] support more autonomy and freedom in HEIs, allowing Japan to restructure its evaluation standards and education systems more efficiently. The quality control methods in Japan consist of an approval process where HEIs have to evaluate and control themselves using the CEA process and an evaluation process from the National University Corporation. This specific and rather complicated evaluation method is widely contested for various reasons. Arguably, it has never been perfected, nor is it appropriate. This is worrisome, especially in national institutions, because there are processes to prepare for the final annual, midterm, and biannual evaluations [
22]. These processes are time-consuming for the faculty and administrative staff involved in these operations and often occur at the expense of studies and related research and teaching. Japan’s accreditation and evaluation programs have become more rigorous to increase accountability and improve the reforms to be implemented. Therefore, whether this system will make HEIs more competitive and resilient remains to be seen.
2.4.6. In Sweden
The supervision-rather-than-responsibility approach has traditionally been dominant in Sweden in public administration and was implemented in HEIs until the 1980’s. The assumption was that education was expected to have the exact requirements, conditions, and quality, regardless of where it was delivered. From then on, state control and supervision gradually began to give way to institutional independence and growing self-regulation [
23]. With the gradual democratization of the management of higher education institutions, opportunities were given to various stakeholders to impact the progress of teaching and research. The HEI reform of 1993 allowed for this development by decentralizing the funds’ studies, assignments, and internal assignments. A new university funding system was established based on achievement, performance, and student numbers to encourage intensive research, teaching, and administration processes. Every institute oversees its activities’ quality and development. The “Swedish model” has developed gradually since the end of the 1980s. Its implementations are now the subject of intensive critical discussion [
24], resulting in new development. Therefore, the following overview and analysis must be seen as a progressive report of the last years of the 1990s. The requirements for the institutional independence and public accounting of HEI activities have significant legitimacy in Sweden, and the debate concerns mainly the tradeoff between evaluation and auditing.
The duty of performing evaluations is assigned to the National Agency for Higher Education, which audits and assesses universities on the national evaluation of subjects and curriculum. These assessments cover teacher training, mathematics, medical training, paramedical programs, and doctoral programs in languages. The sites for evaluation, which could also have structural phenomena, are selected based on identified problems or other criteria, accreditation of specific programs and degrees at all institutions, and accreditation of colleges applying for university status. This method has proven to be one of the most effective quality-driving measures to improve college standards. It is carried out based on established criteria for all assessments. Among these criteria are the proportion of faculty with doctoral degrees, the nature and quality of research, the number and scope of advanced courses, library resources, and other facilities, with the quality audit examining the institutions’ systems to ensure the quality of the research and their operations. Together, they intend to create a single system that can guarantee quality throughout the country. Currently, the form of evaluation enforcement is auditing, which is used to improve and provide ways for the government to audit the quality processes implemented in higher education institutions. It is a system controlled by the government and negotiated to promote the growth of the institutions, intending to create routines for undergraduate, graduate, administration, research, and development courses. These audits are carried out in three- and four-year cycles, and there is no link to funding. At the end of the audit, a self-assessment is performed by the institution related to the institution’s quality improvement, with this being the most relevant documentation for the auditors. Then, there is a peer review in teams set up by the National Agency, each group consisting of three or four professors, academics, an individual from industry or related to government administration, and a student. All materials are analyzed, conclusions are presented, and a two-to-five-day review begins. When the reports are published, the chancellors meet with the Swedish educational institutions and their administrations to discuss what measures should be carried out according to the audit process. One year after the audit, the chancellor will again visit the institution to discuss measures for developing and publishing the report. All institutions have discussed and accepted this model [
24].
2.4.10. In Portugal
The accreditation process is carried out by the Higher Education Evaluation and Accreditation Agency (A3ES) [
43]. Higher education courses are evaluated according to the criteria established by the Course Accreditation System (SAC) and, if approved, receive accreditation from A3ES for six years [
44]. For the accreditation process of a new course, it is essential to meet all of the criteria established by the SAC and for the institution to promptly provide all required documentation [
44]. The accreditation process in Portugal is generally efficient, with most courses receiving accreditation within a reasonable timeframe. However, the authors also note that the process can be more complex and time-consuming for institutions seeking accreditation for the first time or offering new or innovative courses [
45].
The National Agency for Quality Assessment and Accreditation (ANECA) carries out the accreditation process in Spain. Higher education courses are evaluated according to the criteria established by the Spanish University Quality Assurance System (SUEQAS) and, if approved, receive accreditation from ANECA for six years. The accreditation process in Spain is generally efficient, with most courses receiving accreditation within a reasonable timeframe. However, the authors also note that the process can be more complex and time-consuming for institutions seeking accreditation for the first time or offering new or innovative courses [
46]. The accreditation process of a new course is essential for the course to meet all of the criteria established by SUEQAS and for the institution to provide all required documentation promptly.
The accreditation process for higher education courses can vary significantly between countries, with some countries having more streamlined processes and dedicated accrediting agencies. In contrast, others may have more complex systems with multiple accrediting agencies [
47]. In this discussion, we will consider the differences and particularities of the accreditation process in Portugal, Spain, the United States, France, China, Japan, Sweden, the United Kingdom, India, and Germany, focusing on the time and bureaucratic burden of the process and how to speed up the accreditation process of a new course.
Table 1 presents relevant results by country.
Regional and national accrediting agencies in the United States carry out the accreditation process. Higher education courses are evaluated according to the criteria established by these agencies and, if approved, receive accreditation for 5–10 years. The accreditation process in the United States is generally efficient, with most courses receiving accreditation within a reasonable timeframe. However, the authors also note that the process can be more complex and time-consuming for institutions seeking accreditation for the first time or offering new or innovative courses [
46].
The National Council for Evaluation of Higher Education and Research (CNEAI) carries out the accreditation process in France. Higher education courses are evaluated according to the criteria established by the French Higher Education Quality System (SQAF) and, if approved, receive accreditation from CNEAI for six years. The accreditation process in France is generally efficient, with most courses receiving accreditation within a reasonable timeframe. However, the authors also note that the process can be more complex and time-consuming for institutions seeking accreditation for the first time or offering new or innovative courses [
48]. The accreditation process of a new course is important for the course to meet all of the criteria established by the SQAF and for the institution to provide all required documentation promptly.
The Ministry of Education of the People’s Republic of China (2003) carries out the accreditation process in China. Higher education courses are evaluated according to the criteria established by the Chinese University Quality Assurance System (CUQAS). If approved, the institution receives accreditation for six years. In the accreditation process of a new course, it is essential to meet all criteria established by CUQAS and for the institution to provide all required documentation promptly. The accreditation process in China is generally efficient, with most courses receiving accreditation within a reasonable timeframe. However, the authors also note that the process can be more complex and time-consuming for institutions seeking accreditation for the first time or offering new or innovative courses [
21].
In Japan, the accreditation process is carried out by the Japan Accreditation Board for Engineering Education (JABEE). Higher education courses are evaluated according to the criteria established by the Japanese University Quality Assurance System (JUQAS). If approved, the courses receive accreditation from JABEE for six years [
49]. The accreditation process in Japan is generally efficient, with most courses receiving accreditation within a reasonable timeframe. However, the authors also note that the process can be more complex and time-consuming for institutions seeking accreditation for the first time or offering new or innovative courses [
49]. To accelerate the accreditation process of a new course, it is important that the course meet all the criteria established by JUQAS and for the institution to provide all the required documentation on time.
The Swedish Higher Education Authority (UKÄ) carries out the accreditation process in Sweden. Higher education courses are evaluated according to the criteria established by the Swedish University Quality Assurance System (SUQAS). If approved, the courses receive accreditation from UKÄ for six years [
48]. The accreditation process in Sweden is generally efficient, with most courses receiving accreditation within a reasonable timeframe. However, the authors also note that the process can be more complex and time-consuming for institutions seeking accreditation for the first time or offering new or innovative courses [
48]. To speed up the accreditation process of a new course, it is important for the course to meet all the criteria established by SUQAS and for the institution to provide all required documentation [
50] promptly.
The Quality Assurance Agency for Higher Education (QAA) carries out the accreditation process in the United Kingdom. Higher education courses are evaluated according to the criteria established by the UK University Quality Assurance System (UKUQAS). It is important for the course to meet the criteria established by the UKUQAS and for the institution to provide all the required documentation [
48]. If approved, it will receive accreditation from QAA for six years. According to one study [
51], the accreditation process in the United Kingdom is generally efficient, with most courses receiving accreditation within a reasonable timeframe. However, the authors also note that the process can be more complex and time-consuming for institutions seeking accreditation for the first time or offering new or innovative courses [
51].
In India, the accreditation process is carried out by the National Assessment and Accreditation Council (NAAC) [
50]. Higher education courses are evaluated according to the criteria established by the Indian University Quality Assurance System (IUQAS) and, if approved, receive accreditation from NAAC for five years. It is important for the course to meet the criteria established by IUQAS and for the institution to provide all required documentation [
51]. The accreditation process in India is generally efficient, with most courses receiving accreditation within a reasonable timeframe. The authors also note that the process can be more complex and time-consuming for institutions seeking accreditation for the first time or offering new or innovative courses [
52].
In Germany, the accreditation process is carried out by the German Council of Science and Humanities (Wissenschaftsrat) [
53]. Higher education courses are evaluated according to the criteria established by the German University Quality Assurance System (GUQAS) and, if approved, receive accreditation from the Wissenschaftsrat for six years [
53]. The accreditation process in Germany is generally efficient, with most courses receiving accreditation within a reasonable timeframe. However, the authors also note that the process can be more complex and time-consuming for institutions seeking accreditation for the first time or offering new or innovative courses [
54]. It is important for the course to meet all of the criteria established by GUQAS and for the institution to provide all required documentation [
53].
It is worth noting that the time and bureaucratic burden of the accreditation process may also depend on the specific accrediting agency and the course offered. For example, some accrediting agencies may have more stringent criteria or require more documentation than others, which could result in a longer or more complex accreditation process [
55]. Similarly, some courses, particularly those that are more specialized or innovative, may require more extensive review and evaluation by the accrediting agency [
56]. Institutions seeking to speed up the accreditation process of a new course may want to consider these factors and work closely with the relevant accrediting agency to ensure all necessary criteria are met and documentation is provided promptly.
The analysis of the accreditation processes in various countries highlights common trends in pursuing quality assurance in higher education. While there are differences in the criteria, evaluation methods, and timeframes for accreditation, many countries have adopted a systematic approach to quality assurance to promote transparency, competition, and customer satisfaction.