What Are the Needs of Senior Tourists? Evidence from Remote Regions of Europe
Abstract
:1. Introduction
2. Literature Review
2.1. Elderly Tourists Segment
2.2. Seniors’ Travel Motivations
3. Methodology
- The Regional Council of North Karelia, Finland (Lead Partner);
- The Bourgas Regional Tourist Association, Bulgaria;
- The Region of East Macedonia and Thrace, Greece;
- The Lake Balaton Development Coordination Agency, Hungary;
- The Szabolcs-Szatmár-Bereg County Regional Development and Environmental
- The West Regional Authority, Ireland;
- The Vidzeme Planning Region, Latvia;
- The Association of Polish Communes of Euroregion Baltic, Poland;
- The Podkarpackie Region, Poland;
- The County Council of Granada, Spain;
- The Regional Development Agency of the Prešov Self-Governing Region, Slovakia.
- -
- meeting with local senior clubs;
- -
- distributing questionnaires at exhibitions;
- -
- sending questionnaires to local senior groups.
4. Results
4.1. Demographic Characteristics
4.2. Travel Patterns of Seniors
4.3. Motivation and Needs
5. Discussion
6. Conclusions and Implications
Funding
Data Availability Statement
Acknowledgments
Conflicts of Interest
Appendix A
Region (Country) | Type of Tourism | Offer |
---|---|---|
Vidzeme (Latvia) | Health and exploratory tourism | Ligatne Rehabilitation Center—created based on the former Soviet bunker, measuring 2000 m2 and built at a depth of 9 m.
|
Cultural and active tourism | Museum of Regional History and Art in Vamiera—located in the very heart of the historical center of Valmiera within the ruins of the old castle of the Livonian Brothers of the Sword.
| |
North Karelia (Finland) | Culinary tourism | Karelia a la Carte chain—a collaboration of over 80 small businesses from the agrotourism, culinary, and crafts industry, aimed at creating a widely recognizable brand of promoting the touristic values of North Karelia within the country and abroad.
|
Active tourism | Tourist Guide for the Northern Periphery (TG4NP)
| |
Fond of the Forest—Forest Wellbeing Tourism
| ||
Ecotourism | Accessible tourism
| |
Grenada (Spain) | Cultural tourism | “Alhambra for Seniors” Programme
|
Active tourism | “Tropical Tourism Grenada” Programme
| |
Mayo (Irland) | Active tourism | Golden years Holidays Programme—offered by the Westport Woods hotel located in the seaside town of Westport.
|
Warmia and Mazury (Poland) | Pilgrimage and culinary tourism | Pilgrimage route “Saint Warmia”—connects 16 towns offering senior tourists access to places of religious importance: sanctuaries, pilgrim’s routes, and sacred buildings connected with various events of a religious nature, e.g., Gietrzwałd—the only palace in Poland with the revelation of the blessed Virgin Mary. There are also a castle and a cathedral in Olsztyn, Calvary in Głotowo, and a hall church in Dobre Miasto, Stoczek Klasztorny and Święta Lipka—referred to as the Częstochowa of the north, on the border of Warmia and Masuria.
|
1 | https://ec.europa.eu/regional_policy/pl/policy/themes/tourism/ (accessed on 10 March 2021). |
2 | https://ec.europa.eu/regional_policy/pl/policy/themes/tourism/ (accessed on 10 June 2021). |
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Authors | Types of Senior Tourists |
---|---|
You and O’Leary (1999) | “passive visitors” “enthusiastic go-getters” “cultural hounds” |
Kim et al. (2003) | “active learner” “relaxed family body” “careful participant” “elementary vacationer” |
Morgan and Levy (1993) | “pampered relaxers” “highway wanderers” “global explorers” “independent adventurers” “anxious travelers” |
Moschis (1996) | “healthy indulgers” “healthy hermits” “ailing out goers” “frail recluses” |
Cleaver et al. (1999) | “Nostalgics” “Friendlies” “Learners” “Escapists” “Thinkers” “Status-Seekers” “Physicals” |
Region | Country | Number of Filled Questionnaires | Percentage |
---|---|---|---|
North Karelia | Finland | 183 | 10.73 |
Vidzeme | Latvia | 177 | 10.38 |
Baltic Euroregion—Pomorskie | Poland | 154 | 9.03 |
Baltic Euroregion—Warmia-Mazury | Poland | 47 | 2.76 |
Podkarpackie | Poland | 150 | 8.80 |
Presov | Slovakia | 150 | 8.80 |
Szabolcs-Szatmár-Bereg | Hungary | 129 | 7.57 |
Balaton | Hungary | 150 | 8.80 |
Bourgas | Bulgaria | 150 | 8.80 |
Granada | Spain | 176 | 10.32 |
West Ireland | Ireland | 129 | 7.57 |
East Macedonia and Thrace | Greece | 110 | 6.44 |
Total | 1705 | 100 |
Demographic Characteristics | Number of Respondents | Percentage |
---|---|---|
Gender | ||
Male | 529 | 31.03 |
Female | 1176 | 68.97 |
The average age of seniors (68.4 years old) | 1590 | 93.26 |
The average retirement period (9.7 years) | 1504 | 88.21 |
Marital status * | ||
Married | 884 | 51.86 |
Single | 160 | 9.38 |
In a relationship | 47 | 2.76 |
Widowed | 414 | 24.28 |
Divorced | 115 | 6.74 |
Education ** | ||
Elementary | 305 | 17.89 |
Secondary School | 438 | 25.69 |
Technical/vocational | 506 | 29.68 |
University degree | 350 | 20.53 |
Employed as a retirement pensioner *** | ||
Yes, full time | 153 | 8.97 |
Yes, part time | 107 | 6.28 |
Yes, as an entrepreneur | 78 | 4.58 |
No | 1253 | 73.49 |
Annual income **** | ||
Deeply under the average | 131 | 7.68 |
Under the average | 389 | 22.82 |
On average | 543 | 31.85 |
Over the average | 329 | 19.30 |
More than double of the average | 57 | 3.34 |
Travel Pattern | Number of Respondents | Percentage |
---|---|---|
Length of holidays | ||
1–3 nights | 398 | 23.34 |
4–7 nights | 483 | 28.32 |
8–10 nights | 312 | 18.30 |
2–3 weeks | 156 | 9.15 |
1 month or more | 37 | 2.17 |
Have not traveled on retirement | 201 | 11.79 |
No answer | 66 | 3.87 |
Destination of travel during retirement | ||
Abroad | 402 | 25.08 |
In home country | 967 | 60.32 |
No answer | 234 | 14.60 |
Organization of holiday trips during retirement | ||
Travel/accommodation organized individually | 641 | 43.58 |
Travel/accommodation booked through a travel agency | 390 | 26.51 |
Package tour/all-inclusive holiday booked via internet | 59 | 4.01 |
Package tour/all-inclusive holiday booked through a travel agency | 120 | 8.16 |
Other | 31 | 2.11 |
No answer | 230 | 15.63 |
The most important information sources for making decisions regarding travel * | ||
Own personal experience | 616 | 16.31 |
Relatives and family | 559 | 14.80 |
Friends | 551 | 14.59 |
Recommendations of other people | 264 | 6.99 |
Guidebooks and magazines | 237 | 6.28 |
Travel catalogs, brochures | 208 | 5.51 |
Internet | 166 | 4.40 |
Travel/tourist agencies | 151 | 4.00 |
Media (newspaper, radio, TV) | 65 | 1.72 |
Social media (Facebook, Twitter, Instagram, blogs, etc.) | 18 | 0.48 |
Other | 87 | 2.30 |
No answer | 854 | 22.62 |
Usual transportation mode on holiday during retirement | ||
Airplane | 243 | 15.66 |
Boat | 22 | 1.42 |
Train | 176 | 11.34 |
Bus | 543 | 35.01 |
Car | 337 | 21.73 |
Motorbike | 0 | 0 |
Bicycle | 3 | 0.19 |
Other | 6 | 0.39 |
No answer | 221 | 14.25 |
Travelmates during retirement pension | ||
Spouse/partner | 666 | 41.89 |
Own child/children | 81 | 5.09 |
Grandchild/children | 27 | 1.70 |
Other relatives | 41 | 2.58 |
Friend(s) | 271 | 17.04 |
Alone | 104 | 6.54 |
Group travel with people you know | 157 | 9.87 |
Group travel with people you have not met before | 13 | 0.82 |
Other | 13 | 0.82 |
No answer | 217 | 13.65 |
Season | Usually YES | Usually NO | Total |
---|---|---|---|
Spring | 572 | 813 | 1385 |
Summer | 732 | 676 | 1408 |
Fall | 696 | 696 | 1392 |
Winter | 237 | 1150 | 1387 |
Barriers to Traveling during Retirement | Y | N | Y (%) | N (%) |
---|---|---|---|---|
Financial reasons | 887 | 318 | 74% | 26% |
I had health problems | 659 | 451 | 59% | 41% |
Lack of time | 404 | 554 | 42% | 58% |
There was no supply which I’m interested in | 295 | 575 | 34% | 66% |
I didn’t have a traveling companion | 260 | 672 | 28% | 72% |
I was concerned about safety at the destination | 225 | 645 | 26% | 74% |
Transportation connections were lacking | 221 | 621 | 26% | 74% |
I was concerned about safety while traveling | 222 | 649 | 25% | 75% |
Accessibility at the destinations was weak | 177 | 654 | 21% | 79% |
I’m not interested in making holiday trips | 143 | 727 | 16% | 84% |
I didn’t have the necessary travel documents | 112 | 761 | 13% | 87% |
Other | 42 | 117 | 26% | 74% |
Motivations for Holiday | No Importance | Not Very Important | Neutral | Some Importance | Extremely Important | Average Importance | Rank |
---|---|---|---|---|---|---|---|
To enjoy rest and silence | 81 | 103 | 192 | 429 | 579 | 3.96 | 1 |
To spend time with my family | 130 | 73 | 181 | 362 | 556 | 3.88 | 2 |
To escape routines | 102 | 67 | 242 | 445 | 492 | 3.86 | 3 |
To improve the quality of life | 79 | 98 | 296 | 432 | 416 | 3.76 | 4 |
To experience something new | 138 | 96 | 218 | 479 | 419 | 3.70 | 5 |
To make friends and socialize | 172 | 176 | 311 | 373 | 302 | 3.34 | 6 |
To look for romance | 574 | 184 | 261 | 139 | 108 | 2.23 | 7 |
Other | 83 | 13 | 49 | 46 | 70 | 3.03 |
Attraction Factors Choosing a Destination | No Importance | Not Very Important | Neutral | Some Importance | Extremely Important | Average Importance | Rank |
---|---|---|---|---|---|---|---|
Nature | 57 | 44 | 130 | 532 | 642 | 4.18 | 2 |
Historical sites | 69 | 73 | 221 | 548 | 437 | 3.90 | 3 |
Events and festivals | 173 | 232 | 383 | 321 | 192 | 3.10 | 17 |
Local culture | 99 | 131 | 277 | 507 | 292 | 3.58 | 8 |
Gastronomy | 151 | 177 | 304 | 364 | 279 | 3.35 | 14 |
Wellness services | 220 | 199 | 345 | 279 | 209 | 3.05 | 19 |
Healthcare and medical services | 132 | 146 | 284 | 377 | 364 | 3.53 | 10 |
City life | 251 | 268 | 389 | 261 | 95 | 2.75 | 24 |
Country life | 199 | 225 | 403 | 289 | 165 | 3.00 | 20 |
Beach and sun | 158 | 170 | 296 | 359 | 350 | 3.43 | 12 |
Snow | 476 | 233 | 282 | 184 | 88 | 2.35 | 29 |
Religious sites | 232 | 197 | 326 | 302 | 230 | 3.08 | 18 |
Meeting local people | 170 | 186 | 402 | 344 | 171 | 3.13 | 16 |
Visiting friends and relatives | 210 | 155 | 263 | 325 | 363 | 3.36 | 13 |
Doing sports | 428 | 246 | 309 | 190 | 97 | 2.43 | 28 |
Light physical activities | 313 | 209 | 330 | 316 | 135 | 2.81 | 23 |
Heavy physical activities | 572 | 244 | 279 | 97 | 67 | 2.08 | 32 |
Shopping | 271 | 282 | 349 | 277 | 114 | 2.75 | 24 |
Dancing | 431 | 220 | 297 | 194 | 139 | 2.52 | 26 |
Making handicrafts | 483 | 236 | 302 | 162 | 88 | 2.32 | 30 |
Learning new things and educating myself | 182 | 146 | 290 | 437 | 237 | 3.31 | 15 |
Low prices | 114 | 101 | 264 | 433 | 408 | 3.70 | 6 |
Sustainability and environmental friendliness | 114 | 115 | 367 | 373 | 305 | 3.50 | 11 |
Good accessibility of services | 92 | 125 | 325 | 430 | 315 | 3.58 | 8 |
Easy transportation connections | 104 | 85 | 232 | 437 | 455 | 3.80 | 5 |
Safety | 49 | 51 | 156 | 406 | 653 | 4.19 | 1 |
High-quality hotel accommodation | 123 | 83 | 298 | 423 | 378 | 3.65 | 7 |
Cottage accommodation | 245 | 191 | 375 | 300 | 145 | 2.93 | 21 |
Camping | 556 | 189 | 280 | 132 | 86 | 2.20 | 31 |
Quality of services | 90 | 40 | 200 | 538 | 404 | 3.89 | 4 |
Possibility to use mobile guides in the destination | 313 | 146 | 329 | 304 | 135 | 2.84 | 22 |
Other | 88 | 14 | 59 | 17 | 29 | 2.44 | 27 |
Strengths | Weaknesses |
---|---|
People from European remote regions are friendly and polite. They offer a warm welcome and hospitality to senior tourists. They usually respect the elderly as part of their culture. | Some service providers cannot communicate fluently in English, Russian, German, or French (the most popular foreign languages learned by European citizens) with senior tourists. There is a lack of local tour guides who are able to speak the above foreign languages. Local people from remote regions seldom speak foreign languages other than English. |
Beautiful scenic sun-sea-sand (e.g., in Spain, Greece, Hungary, and Bulgaria) and natural attractions (e.g., in Finland, Slovakia, and Ireland) which senior tourists can visit year-round. Cultural attractions (e.g., culinary tourism in Latvia; pilgrimage tourism in Poland) are unique and interesting to senior tourists. | Local transportation in remote regions is limited due to economic reasons (the popularity of cars has caused a low demand for public transport among residents). Taxi drivers can be dishonest and attempt to overcharge senior tourists. |
Trips to Europen remote regions are inexpensive and senior tourists receive good value for their money. | Few road signs are in English or a foreign language; the bad condition of roads in remote regions and lack of car rental companies makes it difficult for foreign tourists to move around destinations independently or rent a car and drive around. |
Safety standards in transportation systems, such as buses and ferries, are up to standards. Tourist police have been increased and are sufficient in various popular tourist attractions. | Insufficient touristic offerings, including sport and recreation for elderly people, in particular in areas of the countryside in remote regions. |
Cooperation between entrepreneurs and social organizations in the area of tourism, sport, and recreation for the elderly people. | Insufficient adjustment of tourist and sport and recreation facilities for the needs of the elderly people. Especially in the countryside, physical facilities and types of equipment for senior or disabled tourists are not adequate or efficient, such as elevators, ramps, and footpaths. |
Most tour operators are professional and understand the nature and differences among senior tourists. Tour operators are familiar with major tourist destinations. They can design touristic products according to customer needs. They provide standard services for senior tourists, such as safe transfer/transport services and quality tour guides. | |
Hotel staff usually provides friendly services. Senior tourists enjoy privacy, tranquility, and safety in hotels and motels. |
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Zielińska-Szczepkowska, J. What Are the Needs of Senior Tourists? Evidence from Remote Regions of Europe. Economies 2021, 9, 148. https://doi.org/10.3390/economies9040148
Zielińska-Szczepkowska J. What Are the Needs of Senior Tourists? Evidence from Remote Regions of Europe. Economies. 2021; 9(4):148. https://doi.org/10.3390/economies9040148
Chicago/Turabian StyleZielińska-Szczepkowska, Joanna. 2021. "What Are the Needs of Senior Tourists? Evidence from Remote Regions of Europe" Economies 9, no. 4: 148. https://doi.org/10.3390/economies9040148
APA StyleZielińska-Szczepkowska, J. (2021). What Are the Needs of Senior Tourists? Evidence from Remote Regions of Europe. Economies, 9(4), 148. https://doi.org/10.3390/economies9040148