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Volume 11
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Article

Examining the Effects of Big Data Analytics Capabilities on Firm Performance in the Malaysian Banking Sector

by
Norzalita Abd Aziz
1,
Fei Long
2,* and
Wan Mohd Hirwani Wan Hussain
1
1
UKM-Graduate School of Business, The National University of Malaysia (UKM), Bangi 43600, Malaysia
2
Business School, Guangdong Ocean University, Yangjiang 529500, China
*
Author to whom correspondence should be addressed.
Int. J. Financ. Stud. 2023, 11(1), 23; https://doi.org/10.3390/ijfs11010023
Submission received: 10 November 2022 / Revised: 19 January 2023 / Accepted: 20 January 2023 / Published: 28 January 2023
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Abstract

Banks’ primary goal is to gain profit for survival and to thrive. Therefore, they have to take various measures, such as data analysis, to maintain their sustainable competitiveness. Along with the rapid development of information technology, big data analytics capabilities (BDAC) is considered essential for banks in the highly dynamic market. To gain an in-depth understanding of the economic importance of BDAC in the banking sector in Malaysia, this research examines the relationship between BDAC and firm performance (i.e., market performance and operational performance) based on the resource-based view (RBV) and the contingent resource-based view (CRBV). The partial least squares structural equation modelling (PLS-SEM) was adopted to analyse the collected data from 162 bank managers in Malaysia. The findings verify that BDAC is composed of seven tangible/intangible resources and human skills, and it significantly influences firm performance in the banking sector.
Keywords: big data analytics capabilities; firm performance; bank; Malaysia big data analytics capabilities; firm performance; bank; Malaysia

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MDPI and ACS Style

Aziz, N.A.; Long, F.; Wan Hussain, W.M.H. Examining the Effects of Big Data Analytics Capabilities on Firm Performance in the Malaysian Banking Sector. Int. J. Financ. Stud. 2023, 11, 23. https://doi.org/10.3390/ijfs11010023

AMA Style

Aziz NA, Long F, Wan Hussain WMH. Examining the Effects of Big Data Analytics Capabilities on Firm Performance in the Malaysian Banking Sector. International Journal of Financial Studies. 2023; 11(1):23. https://doi.org/10.3390/ijfs11010023

Chicago/Turabian Style

Aziz, Norzalita Abd, Fei Long, and Wan Mohd Hirwani Wan Hussain. 2023. "Examining the Effects of Big Data Analytics Capabilities on Firm Performance in the Malaysian Banking Sector" International Journal of Financial Studies 11, no. 1: 23. https://doi.org/10.3390/ijfs11010023

APA Style

Aziz, N. A., Long, F., & Wan Hussain, W. M. H. (2023). Examining the Effects of Big Data Analytics Capabilities on Firm Performance in the Malaysian Banking Sector. International Journal of Financial Studies, 11(1), 23. https://doi.org/10.3390/ijfs11010023

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